Information Technology Jobs in Saugus

Location: CHA One Cabot Care Center 
Work Days: Variable weekdays
Category: Registered Nurse
Department: One Cabot Procedure  
Job Type: Full time  
Work Shift: Day / Evening 
Hours/Week: 36.00 
Union Name: MNA Somerville

Experienced external procedure RNs may be eligible for up to $20,000 in bonuses!

The Outpatient Procedures Department at CHA One Cabot specializes in same-day surgeries and minor procedures that do not require an overnight hospital stay. Patients receive care from experienced medical professionals in a comfortable and efficient setting, with a focus on safety, personalized attention, and timely recovery. This site is designed to meet the growing demand for accessible, high-quality surgical care in a community-based environment.

The Registered Nurse is responsible and accountable for planning and providing patient care for patients in accordance with established Nursing Standards of Care. The RN demonstrates initiative, knowledge and clinical skills in caring for the patient with complex needs, and demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation and evaluation of nursing care and is directly reports to a designated nurse manager and/or clinical manager/off-shift manager.

Job Requirements:

BSN preferred

Current or conditional Massachusetts RN license required

Maintains current AHA BLS and ACLS certifications

Experience as a procedural nurse, or OR experience required.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Location: CHA Everett Hospital 
Work Days: Mon - Friday and Rotating Weekends/Holiday
Category: Registered Nurse
Department: Inpatient Case Management Everett  
Job Type: Part Time
Work Shift: Day 
Hours/Week: 24.00 
Union Name: MNA Everett

Department Description

Inpatient Case Management provides psychosocial assessments, evaluations, and referrals for adults, and/or families with psychiatric illness, substance abuse, and medical illness. Casework or therapy takes place in the hospital setting. Cross Training to all areas of Care Management.

Under the general supervision of the Director of Care Management, the RN Case Manager provides clinically-based case management to support the delivery of effective and efficient patient care consistent with the Centers for Medicaid and Medicare Conditions of Participation. The RN Case Manager will collaborate with other members of the health care team to identify appropriate utilization of resources and to ensure reimbursement. Utilize criteria to confirm medical necessity for admission and continued stay. With the patient, family and health care team, create a post-acute care plan appropriate to the patient's needs and resources and facilitate this transition in concert with that patient's inpatient and post-acute care teams. 

Qualifications/Requirements:

• BSN preferred
• Current or Conditional MA RN Licensure 
• Current American Heart Association (AHA) for Healthcare Providers BLS (Basic Life Support) certification is required 
• Licensure and Certifications: 
• Certification in Case Management preferred

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Location: CHA Somerville Campus 
Work Days: 8 hour shifts, w/ E/O wknd rotation and holidays as assigned
Category: Registered Nurse
Department: 5 West Adolescent Psychiatry Nursing  
Job Type: Full time  
Work Shift: Day / Evening 
Hours/Week: 40.00 
Union Name: MNA Somerville

$10k Sign-On Bonus (pro-rated for part time employees) for newly hired experienced RNs with 2 years of experience in the specialty hired for.

Cambridge Health Alliance(CHA) is a vibrant, innovative health system dedicated to providing essential services to all members of the community. With almost 140,000 patients in Cambridge, Somerville, and Boston’s Metro North region, CHA is a local provider of choice for primary care, specialty care, emergency services, hospital care, maternity care and behavioral health.

CHA recently opened a new inpatient center for youth with acute behavioral health needs. Located in Somerville, the beautiful new facility offers care for children 3-12, adolescents 13-17, and children with neuro-developmental disorders. The new Center for Inpatient Child & Adolescent Psychiatry at Somerville will provide a transformative continuum of patient and family-centered care for diverse youth with mental health needs.

The Adolescent Unit is a secured psychiatric unit that provides care for children between the ages of 12 and 18. The unit is located in Somerville Hospital. This is an acute care unit, working on assessment, stabilization and after care treatment planning. We have a multidisciplinary team focused on teaching self-regulation, de-escalation and restraint reduction. This approach is used to provide patient and family centered care.

Job Purpose:

Qualifications and Experience: 

• Current Massachusetts RN license required

• American Heart Association for Healthcare Providers BLS (Basic Life Support) certification is required

• BSN or ASN degree required 

• 1-2 years acute inpatient psychiatric experience preferred. 

• In addition, newly hired candidates are required to successfully complete a job specific physical test

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Location: CHA Somerville Campus 
Work Days: 8 or 12 hour shifts, w/ every other weekend holidays as assigned
Category: Registered Nurse
Department:  6 East and 6 West Child Psychiatry 
Job Type: Part-time, 32 Hrs/wk
Work Shift: Day / Evening 
Hours/Week: 32.00 
Union Name: MNA Somerville

$10k Sign-On Bonus (pro-rated for part time employees) for newly hired experienced RNs with 2 years of experience in the specialty hired for.

Cambridge Health Alliance(CHA) is a vibrant, innovative health system dedicated to providing essential services to all members of the community. With almost 140,000 patients in Cambridge, Somerville, and Boston’s Metro North region, CHA is a local provider of choice for primary care, specialty care, emergency services, hospital care, maternity care and behavioral health.

CHA recently opened a new inpatient center for youth with acute behavioral health needs. Located in Somerville, the beautiful new facility offers care for children 3-12, adolescents 13-17, and children with neuro-developmental disorders. The new Center for Inpatient Child & Adolescent Psychiatry at Somerville will provide a transformative continuum of patient and family-centered care for diverse youth with mental health needs.

Department description:

The 6 East and 6 West Child Unit is a 20 bed secured psychiatric unit providing care for children between the ages of 3 and 11. The unit is located at our CHA Somerville Campus. A multi-disciplinary approach is used to provide patient and family centered care. A continued emphasis on restraint reduction is ongoing and treatment focus is on assessment, stabilization, and after care treatment planning. Our approach is trauma informed, patient and family centered, and evidence based. 

Qualifications and Experience: 

• Current Massachusetts RN license required
• American Heart Association for Healthcare Providers BLS (Basic Life Support) certification is required
• BSN or ASN degree required 
• 1-2 years acute inpatient psychiatric experience preferred. 
• In addition, newly hired candidates are required to successfully complete a job specific physical test

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Location: CHA Somerville Campus 
Work Days: 8 hour shifts, w/ E/O wknd rotation and holidays as assigned
Category: Registered Nurse
Department: 2 North  
Job Type: Part-time
Work Shift: Night 
Hours/Week: 24.00 
Union Name: MNA Somerville

$10k Sign-On Bonus (pro-rated for part time employees) for newly hired experienced RNs with 2 years of experience in the specialty hired for.

Cambridge Health Alliance(CHA) is a vibrant, innovative health system dedicated to providing essential services to all members of the community. With almost 140,000 patients in Cambridge, Somerville, and Boston’s Metro North region, CHA is a local provider of choice for primary care, specialty care, emergency services, hospital care, maternity care and behavioral health.

CHA opened a new inpatient center for youth with acute behavioral health needs. Located in Somerville, the beautiful facility provide children and adolescents a transformative continuum of patient and family-centered care for diverse youth with mental health needs.

The Adolescent Unit is a secured psychiatric unit that provides care for children between the ages of 12 and 18. The unit is located in Somerville Hospital. This is an acute care unit, working on assessment, stabilization and after care treatment planning. We have a multidisciplinary team focused on teaching self-regulation, de-escalation and restraint reduction. This approach is used to provide patient and family centered care.

Job Purpose:

• Qualifications and Experience: 
• Current Massachusetts RN license required
• American Heart Association for Healthcare Providers BLS (Basic Life Support) certification is required
• BSN or ASN degree required 
• 1-2 years acute inpatient psychiatric experience preferred. 
• In addition, newly hired candidates are required to successfully complete a job specific physical test

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Location: CHA Cambridge Hospital 
Work Days: 8 or 12 hr shifts, with E/O weekend and holidays as assigned
Category: Registered Nurse
Department: Psych CH Cahill 4 Adult Nursing  
Job Type: Part-time
Work Shift: Day / Evening 
Hours/Week: 24.00 
Union Name: MNA Cambridge

$10k Sign-On Bonus (pro-rated for part time employees) for newly hired experienced RNs with 2 years of experience in the specialty hired for.

Cambridge Health Alliance(CHA) is a vibrant, innovative health system dedicated to providing essential services to all members of the community. With almost 140,000 patients in Cambridge, Somerville, and Boston’s Metro North region, CHA is a local provider of choice for primary care, specialty care, emergency services, hospital care, maternity care and behavioral health.

Cahill 4 is an inpatient adult behavioral health unit of which we see various types of psychiatric illnesses such as bi-polar, personality disorders, dual diagnosis, adjustment disorder, and psychosis. According to DMH we have a lower than average restraint rate, and use a sensory approach to de-escalate patients as well as DBT/CBT group therapy. All staff are educated in trauma-informed care, which provides each patient a plan of care that is based on their individual needs. Patients are cared for by a dynamic interdisciplinary psychiatry team of nurses, milieu counselors, providers and social workers. 

Qualifications and Experience: 

• Current Massachusetts RN license required

• American Heart Association for Healthcare Providers BLS (Basic Life Support) certification is required

• BSN or ASN degree required 

• 1-2 years acute inpatient psychiatric experience preferred. 

• In addition, newly hired candidates are required to successfully complete a job specific physical test

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

The Opportunity
As a Structured Investments Consultant, you will work closely with a variety of internal and external stakeholders—including bank issuers, third-party distributors, the internal trading desk, and financial advisors on a comprehensive range of offerings.

The Team

The Alternative and Structured Investment team’s mission is to empower advisor practices, agencies, and MassMutual to excel in the high-net-worth space by offering open architecture solutions and expertise. We are dedicated to helping clients achieve their financial goals to grow and transition their wealth through informed investing.

The Impact

The Structured Investment Desk is a high-growth area for MassMutual. With the addition of this new role, we’re accelerating momentum and expanding our capabilities in this space. This investment not only supports continued growth but also strengthens our ability to scale and provide broader coverage across the field.

Key responsibilities include, but are not limited to:

• Assist financial advisors in the implementation of structured notes and market-linked CDs as part of broader client portfolios.

• Assist with product training and insights to advisors, focusing on live business cases and real-time market conditions.

• Enhance and create educational resources, ensuring advisors are equipped with up-to-date knowledge on structured notes and market-linked CDs.

• Collaborate with trading and operations teams to ensure smooth and efficient client onboarding experience.

• Leverage technology to drive process efficiencies and improve team workflows.

• Apply your understanding of portfolio management to recognize how structured investments fit into broader financial plans, supporting client goals.

The Minimum Qualifications

• Bachelor’s Degree

• Series 7 at time of application or within 90 days of start date

• 2+ years of experience with investment solutions in the insurance/financial services industry and/or within financial institutions.

The Ideal Qualifications

• Experience with more complex investments and solutions such as Structured Products / Investments.

• Effective at cultivating relationships with all levels of the organization.

• Self-motivated with excellent organization and keen attention to detail.

• Strong written and verbal communication skills.

• Ability to thrive in a fast-paced independent broker-dealer environment.

• Strategic mindset with the capability to work cross-functionally in a collaborative environment.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Product and Investments team.

• Focused on one-on-one meetings with your manager.

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups.

• Access to learning content on Degreed and other informational platforms.

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

#LI-SB1

Investment Tax Manager - Provisions

Corporate Tax Department

Full Time

Boston, MA or New York, NY

This is an individual contributor role

The Opportunity

The Investment Manager - Provisions will partner closely with senior leadership to manage day-to-day operations across our investment tax portfolio, spanning provision, compliance, and deferred tax processes for life insurance investment assets including securities, bonds, partnerships, derivatives, and real estate. The Investment Tax Manager will have the opportunity to develop leadership capabilities and drive meaningful process improvements. The role requires strong tax technical skills combined with operational excellence and the ability to execute in a fast-paced, complex environment.

The Team

As an Investment Tax Manager - Provisions, you will be a member of the Investment Tax team within the Corporate Tax Department, part of our Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability.

The Impact

• Drive day-to-day execution of tax provision (ASC 740), compliance, and deferred tax reconciliation processes across all investment asset classes, ensuring accuracy and timeliness of deliverables

• Provide technical tax guidance to team members on investment taxation matters, researching and resolving moderately complex technical issues independently

• Identify and resolve data integrity issues within investment accounting systems; develop and execute proactive error detection processes to improve accuracy of tax results

• Coordinate workflow and priorities across technical tax staff covering fixed income, partnerships, derivatives, and real estate portfolios

• Support ad hoc investment transaction analysis and tax planning, coordinating with tax planning, legal, investment management, and external partners

• Partner with external auditors during tax provision and compliance reviews, addressing technical inquiries and supporting documentation requests

• Identify process improvement opportunities and lead initiatives to increase efficiency, reduce risk, and enhance controls

• Mentor and develop tax professionals, providing coaching and fostering professional growth across the team

• Represent the investment tax function in cross-functional meetings and build strong relationships across finance, investments, and operations

The Minimum Qualifications

• CPA certification

• Undergraduate degree in Accounting/Finance or related field

• 7+ years of tax experience from public accounting or financial services

• 5+ years of Income tax (ASC740) provision experience

​

The Ideal Qualifications

• 10+ years of tax experience with demonstrated career progression

• Big 4 tax advisory background with exposure to complex technical projects

• Insurance or asset management industry experience; familiarity with life insurance company taxation

• Working knowledge of investment taxation across multiple asset classes (fixed income, partnerships, derivatives, real estate)

• Strong understanding of corporate tax provision (ASC740) and tax compliance processes

• Hands-on experience with tax technology platforms, ERP systems, or system implementation projects

• Prior involvement in large-scale transformation initiatives or process improvement programs

• Experience managing, mentoring, or leading tax professionals (formal or informal)

• Strong analytical skills with ability to identify data issues and develop solutions

• Demonstrated ability to manage multiple priorities and deliver results under tight deadlines

• Project management experience or certification

• Track record of building effective stakeholder relationships across matrixed organizations

• Experience with deferred tax accounting and reconciliations

• Experience interfacing with external auditors and managing audit processes

• History of taking ownership and driving initiatives without extensive oversight

• Strategic mindset combined with willingness to roll up sleeves and execute tactically

• Strong communication skills with ability to explain complex tax concepts to non-tax audiences

• Review your work and that of others for quality, accuracy and relevance

​

What to Expect as Part of the Team

• Regular meetings with the Investment Tax Team

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-CR37

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.

This role is remote eligible. However, you must live in the assigned territory which isME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.

• Strong background with multi-line SIU investigations

• Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.