Information Technology Jobs in Saugus, MA
1,009 positions found — Page 6
Salary Range: $90,000k- $115,000 (depending on experience)
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
Research & development at Vaxess is cross-disciplinary, integrating mechanical, industrial, biomedical, and chemical engineering with chemistry, biology, and human factors to address important unmet medical needs. We are seeking a talented, collaborative, and highly motivated engineer to join our growing team. This role offers a unique opportunity to build manufacturing capacity from the ground up to bring innovative technology to the global vaccine and therapeutic market.
Responsibilities:
- Characterize and improve manufacturing process unit operations by designing, executing, and analyzing process development experiments; communicate results via written reports and oral presentations to internal and project teams
- Support manufacturing scale-up by assessing novel equipment, work flows, analytical techniques/PAT, and process configurations
- Support manufacturing operations by incorporating equipment and process improvements within established processes and equipment trains, and by revising manufacturing batch records, SOPs, and other controlled documents to reflect changes; contribute to implementing and maintaining Vaxess’ Quality System.
- Supervise and mentor junior engineer(s) and technicians, including a direct report
- Collaborate closely with cross-functional teams to support product development and manufacturing activities
Qualifications:
- BS in Mechanical Engineering, Biomedical Engineering, or a related discipline
- 2 – 7 years of relevant direct R&D experience within the medical device or biopharmaceutical industries; experience working on combination products is highly desirable
- Demonstrated success using empirical and first-principles models to inform and analyze experiments; experience with statistical methodologies and working with large data sets (e.g. Six Sigma, DoEs, multivariate techniques) is a plus
- Excellent time and project management skills and proven ability to meet goals and deadlines
- Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams
- Entrepreneurial spirit and drive to positively impact global human health
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Salary Range: 62k - 96k
Title: Research Associate/Senior Research Associate, Preclinical
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
Research & development at Vaxess is cross-disciplinary, integrating basic science and engineering to transform delivery of next-generation therapies and vaccines. We are seeking a talented, collaborative, and highly motivated individual with expertise in translational animal models to join our core team of preclinical scientists and engineers. This is a unique opportunity to be part of an emerging early phase clinical company bringing innovative microneedle therapeutic delivery technology to the global market.
Responsibilities:
- Support in vivo studies, including PK and safety studies in swine. This includes preclinical animal model development and IND-enabling safety and efficacy studies across pipeline programs.
- Emphasis will be placed on coordination and participation in survival PK studies in swine
- Track ongoing animal studies, coordinating tasks from vivarium organization and test article administration to tissue harvest and downstream processing
- Ensure timely and thorough documentation of processes and learnings following in vivo studies, with an emphasis on longitudinal tracking of outcomes and compiled data summaries
- Characterize microneedle array patch (MAP) test articles deployed into preclinical models, e.g. by visual inspection, skin penetration, dose delivery and potentially other performance measurements
- Perform initial biometric tests on animals and downstream blood and tissue harvests to support bioassays that assess treatment effects
- Contribute to study design and protocol and report writing; communicate logistical needs and present work in team meetings
- Collaborate closely with scientists and engineers to advance drug candidates from research through Phase I/II clinical trials
- Maintain accurate laboratory records and electronic lab notebook entries
- Travel to testing facilities in the greater Boston area, potentially several times per week; transport test articles and equipment as needed.
Qualifications:
- Bachelor’s degree in one of the Life Sciences with at least 2 years of related work experience OR Master’s degree in one of the Life Sciences with 0-2+ years of related work experience
- Experience with large animal handling and technical procedures, particularly swine, is required; Experience with large animal research models and PK studies is considered a plus
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Committed to working collaboratively with an interdisciplinary team
At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to
Principal Program Manager
L3Harris Space Systems is seeking a Program Manager for the Agile Electro-Optics (AEO) Business Area. This role will be responsible for overall program management of Government contracts and is accountable for program execution, customer satisfaction, and financial performance. The Program Manager will lead a development program to design, develop, build, and demonstrate a next generation electro-optical space payload. Our AEO Business Area provides an exciting, dynamic, and flexible work environment. When you join our team, you will be supporting missions of national significance including Space Domain Awareness, Missile Warning and Defense, Science, and Weather as well as Remote Sensing for commercial and Government customers.
Management of large, complex programs involving advanced electro-optical technology for space applications that are of significant strategic importance to the business area and nation
• Accountable for the cost, schedule, and technical performance of the program through all phases, inception to completion
• Lead the program to meet quarterly and annual financial commitments to the Business Area
• Establish and nurture high-level customer relationships, and influence senior leadership to adopt and champion the business area concepts and strategy
• Effectively communicate within the team, upward with internal executive leadership, and externally with the customer to influence stakeholders for business success
• Work within a highly dynamic and changing environment and adapt to shifting customer priorities
Bachelor’s Degree and a minimum of 12 years of prior relevant experience; Or, Graduate Degree and a minimum of 10 years of prior related experience; Ability to obtain a Top Secret security clearance, with preference for a current active Top Secret security clearance
Experience managing projects for space optical applications
• Knowledge of Government contracting practices and Earned Value Management (EVMS)
• Project Manager Professional (PMP) certification
• Experience planning, organizing, and directing work that provides best value solutions to the customer and L3Harris
• Experience using Microsoft Project, and the Microsoft Office suite of applications
• L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The application window for this requisition is anticipated to close May 20, 2026.
#All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Principal Program Manager
L3Harris Space Systems is seeking a Program Manager for the Agile Electro-Optics (AEO) Business Area. This role will be responsible for overall program management of Government contracts and is accountable for program execution, customer satisfaction, and financial performance. The Program Manager will lead a development program to design, develop, build, and demonstrate a next generation electro-optical space payload. Our AEO Business Area provides an exciting, dynamic, and flexible work environment. When you join our team, you will be supporting missions of national significance including Space Domain Awareness, Missile Warning and Defense, Science, and Weather as well as Remote Sensing for commercial and Government customers.
Management of large, complex programs involving advanced electro-optical technology for space applications that are of significant strategic importance to the business area and nation
• Accountable for the cost, schedule, and technical performance of the program through all phases, inception to completion
• Lead the program to meet quarterly and annual financial commitments to the Business Area
• Establish and nurture high-level customer relationships, and influence senior leadership to adopt and champion the business area concepts and strategy
• Effectively communicate within the team, upward with internal executive leadership, and externally with the customer to influence stakeholders for business success
• Work within a highly dynamic and changing environment and adapt to shifting customer priorities
Bachelor’s Degree and a minimum of 12 years of prior relevant experience; Or, Graduate Degree and a minimum of 10 years of prior related experience; Ability to obtain a Top Secret security clearance, with preference for a current active Top Secret security clearance
Experience managing projects for space optical applications
• Knowledge of Government contracting practices and Earned Value Management (EVMS)
• Project Manager Professional (PMP) certification
• Experience planning, organizing, and directing work that provides best value solutions to the customer and L3Harris
• Experience using Microsoft Project, and the Microsoft Office suite of applications
• L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The application window for this requisition is anticipated to close May 20, 2026.
#All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Title: Lead, Integration & Test Engineering (Space Optical Systems)
Relocation: Relocation assistance is available to qualified applicants
We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place!
L3Harris Space Superiority group has an opening for a Integration & Test Engineer to join our team of qualified, diverse individuals. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.
Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
Team Leadership: Lead a team of engineers, overseeing and ensuring technical execution of projects. Mission Payload AI&T Management: Manage major subcontract cost, schedule, and performance and oversee the overall Mission Payload Flight AI&T (Assembly, Integration, and Test) activities.
Testing and Validation: Design, plan, and execute test procedures for electro-optical components and systems. Analyze test data to validate system performance against requirements. Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.Government customers, to ensure alignment and project success.
Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
Collaboration: Work closely with cross-functional teams, including engineering, production, and quality assurance, to ensure successful system integration and test.
Prepare effective presentations to communicate technical information to non-technical professionals.
Continuous Improvement: Participate in process improvement initiatives to enhance test methodologies and system integration practices.
Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team.
Candidate must be eligible to obtain a DoD security clearance.
Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant EO/IR systems engineering work experience. Alternatively, a graduate degree with a minimum of 7 years of prior related experience, or in lieu of a degree, a minimum of 13 years of prior related experience.
~Prior or current experience working with space environment considerations and testing protocols
~ Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required
~5+ years experience with engineering and simulation software tools, such as MATLAB
Active Secret or Top Secret/SCI clearance is highly preferred
Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design. Experience in leading technical teams, managing projects and competing priorities, and coordinating cross-functional engineering activities.
Proficient in Model-Based Systems Engineering (MBSE) and traditional systems engineering tools such as DOORs, CAMEO, CREO, JIRA, and SysML.
Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges.
Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
In compliance with pay transparency requirements, the salary range for this role in Massachusetts is $1119,500 - $222,500. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
This role is responsible for managing Government contracts, program execution, customer satisfaction, and financial performance.
The Program Manager will lead a program to design, develop, build, and demonstrate next-generation electro-optical space payloads.
Join our dynamic team to support missions of national significance, including Space Domain Awareness, Missile Warning and Defense, Science and Weather, and Remote Sensing for commercial and Government customers.
Essential Functions: • Management of large, complex programs involving advanced electro-optical technology for space applications that are of significant strategic importance to the business area and nation • Accountable for the cost, schedule and technical performance of the program through all phases, inception to completion • Lead the program to meet quarterly and annual financial commitments to the business area • Drive program execution, proactively identify and support capture management efforts of additional scope to grow the program and support technology investment plans • Establish and nurture high-level customer relationships, and influence senior leadership to adopt and champion the business area concepts and strategy • Effectively communicate within the team, upward with internal executive leadership, and externally with the customer to influence stakeholders for business success • Champion and leverage new technology to establish differentiators that produce impact on business area results • Contribute to and promote a positive culture and working environment • Work collaboratively with the functional organizations to ensure that all resources are available and empowered to meet program goals • Work within a highly dynamic and changing environment and adapt to shifting customer priorities Qualifications: • Bachelor’s Degree and a minimum of 9 years of prior relevant experience; Or, Graduate Degree and a minimum of 7 years of prior related experience; Or, in lieu of a degree, a minimum of 13 years of prior related experience • Ability to obtain US Government security clearance Preferred Additional Skills: • Active Top Secret Security Clearance is preferred • Experience managing projects for space optical applications • Solid technical background with strong business acumen • Experience implementing strategies to influence external stakeholders for business advantage • Knowledge of Government contracting practices and Earned Value Management (EVMS) • Excellent interpersonal, written, and verbal skills • Project Manager Professional (PMP) certification • Proposal management experience • Experience planning, organizing, and directing work that provides best value solutions to the customer and L3Harris • Experience using Microsoft Project, and the Microsoft Office suite of applications • Ability to develop broad, cooperative relationships with numerous groups and individuals, even when having no direct authority over them In compliance with pay transparency requirements, the salary range for this role in Massachusetts state is $125,000-$232,000.
L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.
The application window for this requisition is anticipated to close April 26, 2026.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
Job Title: Cloud Developer
Location: Boston, MA
Only for W2
Job Overview:
We are looking for an experienced AWS Cloud Developer to build and manage cloud-based analytics and dashboards for device and fleet data. The role involves Athena, and AWS visualization tools to create reliable datasets, optimized queries, and operational dashboards.
Key Skills Required:
- 4+ years of AWS cloud development experience
- Strong SQL and Amazon Athena experience
- Hands-on with Amazon S3 analytics workflows
- Experience with QuickSight or CloudWatch dashboards
- TypeScript development experience
- Knowledge of Git, CI/CD, and SDLC practices
The Marketing Project Manager will support and lead special projects, event marketing and campaigns. Gather information and understand the overall direction of project requests ranging from inbound requests to strategic hospital and system initiatives. Work across other teams including the Community engagement and the Development team, collaborating closely with event managers supporting large scale events or conferences. General duties include, building project schedules, cost estimates, forecasting hours for projects, coordinating with different teams to ensure deadlines are met, approvals are gathered, and enforce process.
- Manage project development from inception through completion, effectively leading and motivating internal team to produce best in class work
- Coordinate and manage client meetings; responsible for daily project communication with key client contacts
- Organize, direct and manage the marketing support and execution for signature hospital events
- Coordinate and manage client meetings; responsible for daily project communication with key contacts
- Effectively utilize data and analytics to report out and identify key themes and learnings that can improve projects, campaigns and department processes
- Bachelor’s in Communication, Marketing (or related field) is required
- 6+ years of relevant marketing and communications project management experience is required. Healthcare and/or agency experience preferred
Job ID: 397657
Practice area:- IP - Litigation - Computer Engineering,IP - Litigation - Computer Science,IP - Litigation - Electrical Engineering,IP - Litigation - Mechanical
Intellectual Property Litigation Associate Attorney (2–4 Years Experience) – Trade Secrets & Patent Litigation | Boston, Massachusetts
Keywords:- Intellectual Property Litigation Associate Attorney, Patent Litigation Associate Attorney, Trade Secret Litigation Attorney, Technology Litigation Associate, Litigation Attorney Boston Massachusetts, Boston legal jobs, Attorney jobs Boston MA, MA Bar required, Law firm litigation associate, Partner-track position, lawyer,patent litigation, hard sciences, semiconductor, software litigation, hardware patent, computer science litigation, engineering patent dispute
A leading law firm is seeking an Intellectual Property Litigation Associate Attorney (2–4 years experience) to join its IP litigation team in Boston, Massachusetts. This role offers the opportunity to work on complex trade secret and patent disputes involving cutting-edge technologies.
As one of the largest law firms in the U.S. with more than 40 offices, it was founded in 1967. This full-service firm provides legal representation in banking and finance, blockchain, corporate, cybersecurity, energy, entertainment, environmental, food, gaming, health care, real estate, tax, hospitality, and others. This innovative law firm creates creative and efficient strategies that enable to improve predictability, provide better insights, and deliver more value. The firm is committed to diversity and appreciates all backgrounds. Having a collaborative environment, the attorneys and staff have achieved significant results in the legal community. The firm provides new associates with high-level training in client management, business development, collaboration, and cultural skills. Offering unique professional opportunities, the firm empowers attorneys at all levels to shape their paths to success. The firm has developed a strong commitment to giving back to the community and strives to make a difference by leading, volunteering, and donating to a wide range of causes. The firm has numerous recognition awards and awards for its philanthropic giving, diversity, and innovation.
________________________________________
A nationally recognized law firm is seeking an Intellectual Property Litigation Associate Attorney to join its growing litigation practice in Boston, Massachusetts. This role focuses on high-stakes disputes involving trade secrets, patent litigation, and complex intellectual property matters across emerging technology sectors.
Attorneys pursuing Boston legal jobs in intellectual property litigation will gain exposure to complex technical disputes involving computer engineering, electrical engineering, mechanical technologies, and software-based innovations. The IP Litigation Attorney will work closely with experienced litigators while participating in sophisticated litigation matters from case strategy through trial.
This partner-track position provides attorneys with the opportunity to develop specialized experience in technology-driven litigation while building strong courtroom and advocacy skills within a collaborative legal team.
This opportunity is actively interviewing attorneys seeking advanced Boston legal jobs in intellectual property litigation.
________________________________________
Key Responsibilities
• Contribute to all aspects of intellectual property litigation, including legal research, drafting pleadings, and motion practice.
• Manage ESI collection, document review, and discovery production in complex litigation matters.
• Conduct witness interviews and participate in depositions involving technical subject matter.
• Assist in trial preparation and courtroom proceedings.
• Support litigation strategy for disputes involving trade secrets, patents, and other IP assets.
• Work in fast-paced litigation environments involving urgent or emergency legal proceedings.
• Collaborate with litigation teams and technical experts to analyze complex evidence.
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Qualifications
• 2–4 years of experience as an Intellectual Property Litigation Associate Attorney.
• Experience handling trade secret or patent litigation matters at a mid-size or large law firm.
• Strong experience with complex discovery and litigation case management.
• Interest in technology-related litigation involving engineering or software-based technologies.
• Bar admission required in the relevant jurisdiction.
• Strong legal writing, research, and analytical abilities.
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Education
• Excellent academic credentials from a top-tier law school.
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Certifications
• Active bar admission in the relevant jurisdiction.
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Skills
• Strong legal writing and analytical abilities.
• Ability to manage complex litigation matters and deadlines.
• Strong collaboration skills within multidisciplinary litigation teams.
• Technical aptitude and ability to quickly understand emerging technologies.
• Effective communication and client advisory capabilities.
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Culture & Firm Appeal
This opportunity is with a nationally recognized full-service law firm with offices across the United States and internationally. The firm maintains a strong reputation for handling complex legal matters across industries including technology, finance, healthcare, energy, and intellectual property.
Attorneys benefit from a collaborative culture where innovation, diversity, and professional development are emphasized. The firm provides associates with meaningful mentorship and high-level training in litigation strategy, client management, and professional growth.
Professionals exploring Boston legal jobs will appreciate the firm's commitment to fostering a supportive environment where attorneys can develop both technical expertise and leadership skills.
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Why This Role Is Unique
• Opportunity to work on complex trade secret and patent litigation matters involving cutting-edge technologies.
• Exposure to technical disputes involving software, engineering, and emerging technologies.
• Hands-on experience in trial preparation, discovery management, and litigation strategy.
• Collaborative litigation environment with strong mentorship.
• Clear partner-track position offering long-term career advancement.
• Ideal opportunity for attorneys seeking specialized Boston legal jobs in intellectual property litigation.
This position rarely opens at this level and provides attorneys with an exceptional opportunity to build expertise in technology-focused litigation within a nationally respected law firm.
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Benefits
• Health insurance with optional HSA.
• Short-term and long-term disability insurance.
• Dental and vision care.
• Life insurance.
• Healthcare and Dependent Care Flexible Spending Accounts.
• 401K plan.
• Vacation and sick time.
• Employee assistance program.
• Voluntary insurance programs including accident, life, disability, long-term care, critical illness, cancer insurance, and pet insurance.
• Commuter and transit programs in certain markets.
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Call to Action
Apply now for a confidential discussion with a BCG Attorney Search recruiter.
Explore this elite-level opportunity today.
Submit your resume to learn more about this prestigious role.
________________________________________
BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.
BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.
Associate Director of Member Engagement & Enablement
Associate Director of Member Engagement Enablement
1) deeply understand our members
2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives
3) provide the support, guidance and insights to help the business achieve those levels of performance;
4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and
5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.
Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.
Key responsibilities include:
- Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
- Be the day-to-day business lead for the staged build of our core member engagement operational data platform
- E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
- E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
- Be the day-to-day business lead for our email/SMS
- Design and advance future consumer engagement enablement strategic projects
- In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
- Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
- For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
- Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.
Qualifications:
- Bachelor’s degree required
- Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
- Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
- Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
- Familiarity with agile methodologies and experience embedding agile practices in business teams
- Experience with corporate strategy and portfolio processes
- Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
- Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
- Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
- Excellent leadership and staff management skills
- Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.
