Information Technology Jobs in Saddle Brook, NJ

Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed working for the Office of Employee Benefits (OEB) in Newark, NJ, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

We are hiring for a Sr. Benefits Analyst for our Health and Welfare team.

We're looking for:

• Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information.
• Ability to communicate clearly and confidently across multiple levels of the organization and externally.

The Senior Benefits Analyst (Health & Welfare) oversees the relationship and service performance of outsourced administrators and service providers for the Federal Reserve's health and welfare benefits plans. Demonstrates effective interpersonal, written verbal communication skills to facilitate effective working relationships. The employee plays a key part in assisting the broader Health & Welfare Benefits team with data analysis, interacts with plan participants, including actives/retirees, of the Federal Reserve Banks and the Board of Governors, and HR and benefits colleagues across the Federal Reserve System.

• Accountable for generally low/medium complexity vendor management responsibilities for System-wide benefits programs
• Research and respond to inquiries from vendors, stakeholders, plan participants and Federal Reserve System partners like Payroll.
• Perform data analysis and process review to support the broader Administration and Benefits team to improve employee engagement, administration efficiency, mitigate risk, and support compliance.
• Develop presentations and training sessions for Reserve Bank partners.
• Outline key points of nuanced benefits communications for dedicated communications team.
• Lead and support processes and projects with measurable outcomes.

Education: Bachelor's Degree or 4 years equivalent experience preferred

Experience: Five + years of experience required or equivalent years of experience.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401K match, and a fully funded pension plan
• Paid vacation and holidays, flexible work environment
• Generously subsidized public transportation
• Education Assistance Program
• Professional development programs, training and conferences
• And more

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full time

Regular

Yes

Human Resources Family Group

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Standardized Job Description

Optomi, in partnership with a leading financial media company, is looking for a Product Designer, CNBC Market Data. The Product Designer will play a critical role in shaping how users experience and interact with real-time financial data across CNBC’s digital platforms. This role focuses on designing intuitive, data-rich experiences that help users quickly understand market movements, track securities, and make informed decisions. You will partner closely with product, engineering, data, and editorial teams to translate complex financial datasets into clear, actionable interfaces across mobile and desktop.

What the right candidate will enjoy:

• Collaborating with cross-functional teams
• Designing for high-frequency use cases
• Working in a fast-paced environment

What type of experience does the right candidate have:

• 2-4+ years of experience in product design, UX/UI design, or interaction design
• Strong portfolio with dashboards, data visualization, or information-dense products
• Experience with real-time data environments

What the responsibilities are of the right candidate:

• Design intuitive, high-performance experiences for real-time market data
• Own and evolve core market data surfaces
• Translate complex financial datasets into clear, digestible interfaces
• Optimize information hierarchy and density
• Collaborate with editorial teams to integrate news and insights

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Job Overview:

The Security Project Manager is responsible for leading and overseeing large-scale security projects, including the deployment of integrated security systems, surveillance, access control, and cybersecurity solutions. This role demands a deep understanding of security technologies, excellent project management skills, and the ability to manage multiple high-stake projects simultaneously.

Responsibilities:

Project Planning and Execution:

• Lead the planning, execution, and delivery of security projects, ensuring they meet client requirements, budget, and timelines.
• Develop comprehensive project plans, including scope definition, resource allocation, scheduling, and risk management.

Client Relationship Management:

• Act as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction.
• Communicate effectively with clients, providing regular updates and managing expectations throughout the project lifecycle.

Technical Oversight:

• Provide technical leadership and guidance on security system design, implementation, and integration.
• Ensure projects adhere to industry standards, best practices, and regulatory compliance.

Team Leadership and Development:

• Lead and mentor project teams, fostering a collaborative and productive environment.
• Oversee the work of project managers, coordinators, technicians, and subcontractors.

Financial Management:

• Manage project budgets, including tracking expenses, forecasting costs, and ensuring profitability.
• Approve purchase orders and invoices related to project materials and services.

Quality Assurance and Risk Management:

• Implement quality control procedures to ensure the highest standards of work.
• Identify and mitigate project risks, resolving issues as they arise.

Documentation and Reporting:

• Maintain accurate and comprehensive project documentation and records.
• Provide regular project reports and status updates to senior management and stakeholders.