Information Technology Jobs in Rosemead, CA

Account Executive (Acquisition)

Location: Greater Los Angeles Area (Hybrid / Onsite)

Employment Type: Full-Time

Travel: Up to 50% (primarily local)

About IMPEX Technologies

IMPEX Technologies is a nationally recognized technology solutions provider helping enterprise, SLED, and healthcare organizations modernize infrastructure, strengthen resilience, and operate with confidence.

For more than 25 years, we have delivered mission critical solutions across infrastructure, cloud, security, and data for demanding IT environments. Our continued growth has been recognized by Inc. 5000, CRN, and the Los Angeles Business Journal.

Trusted by over 750 organizations and known for an industry leading client retention rate, IMPEX acts as a trusted advisor, guiding clients with integrity through every stage of their datacenter modernization.

The Opportunity

IMPEX Technologies is seeking a high-performing, acquisition-focused Account Executive with deep familiarity in Greater Los Angeles to expand our presence and drive new business. This is a hunter role for a proactive seller who thrives on face-to-face engagement, consultative selling, and long-cycle strategic partnerships. This isn’t a role for selling boxes; it’s about leading conversations that drive modernization and long-term impact.

What You’ll Be Doing

• Own and accelerate net-new sales opportunities across enterprise accounts in Greater Los Angeles.
• Personally engage stakeholders across all aspects of the business and technical environments, from IT managers and directors to department heads and C-level executives.
• Build strategic account plans to identify and map whitespace opportunities, acquisition process and timing, organizational charts, and value drivers.
• Lead consultative sales campaigns focused on datacenter modernization outcomes, including but not limited to (AI, hybrid cloud, security, modern data center, networking, Disaster Recovery as a Service - DRaaS).
• Qualify opportunities using MEDDPICC or an equivalent deal qualification framework
• Closely partner with presales engineers, systems architects, project managers, and OEM partners. There is no silo selling here.
• Eliminate business issues with state-of-the-art data center solutions.
• Maintain accurate pipeline data, forecast with discipline, and follow through with urgency.

What We’re Looking For

• A competitive, hunter who thrives on winning new business and exceeding goals
• 5+ years in net-new acquisition sales, ideally in IT services, VAR, or infrastructure modernization
• Deep familiarity with enterprise selling in the Greater Los Angeles area.
• Proven track record of consultative selling and long-term relationship building
• Prior experience engaging business and technical stakeholders alike
• Hands-on experience in multi-vendor environments (Cisco, Dell, HPE, Nutanix, VMware, etc.)
• Understanding of modern enterprise IT (cloud, AI, cybersecurity, networking, data center)
• Strong planning, territory management, and interpersonal skills
• A hunter mentality with a team-first mindset; you win through collaboration, not in isolation

Compensation & Incentives

OTE: $240K , Base Salary - $80K - $120K + Commissions

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Description

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought-leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Networking Technology Professionals, We Want You!

The Northrop Grumman Classified Solutions team is seeking a highly experienced Senior Network Administrator to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Classified Solutions support team and can support the organization in Redondo Beach, CA.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

Responsibilities will include but not be limited to the following:

• Maintain smooth operation of classified networks - LAN/WAN environments.
• Plan, design, configure, and install network hardware in support of customer requirements.
• Maintain technical expertise in all areas of networks and computer hardware / software interconnection, as well as interfaces, including routers, multiplexers, firewalls, switches, gateways, etc.
• Propose solutions to management to ensure all communications requirements are based on future needs and current usage, configuring such solutions to optimize cost savings.
• Ensure all communication requirements (based on future needs and current usage) are configured to optimize cost savings.
• Create and ensure that appropriate network documentation exists, including operational instructions.
• Install, configure and Cisco routers, switches, and Palo Alto firewalls.
• Install, configure and maintain Cisco Call Manager voip systems.
• Provide regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems. May coordinate third-party maintenance for network equipment.
• Design networks, or portions of networks, including the selection of hardware and software packages.
• Provide incident and service request support in accordance with enterprise SLAs.
• May coordinate third-party maintenance for network equipment.
• Represent the organization in providing solutions to difficult technical issues associated with specific projects.
• The successful applicant will demonstrate the ability to work in a team environment with engineering users, other network administrators, systems administrators, and computer/facility organizations.
• The ability to multi-task and good communication skills, both verbal and written, are required.

• Plan, manage and implement complex network designs in support of customer requirements.
• Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
• Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
• Perform troubleshooting analysis of network infrastructure and associated systems.
• Document network hardware and software technology components.
• Install and configure routers, switches and firewalls. (Cisco/Palo Alto)
• Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols.
• Provide third-level support and troubleshooting of network problems.
• On occasion may provide after-hours and weekend support.
• Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long- term perspective, for desired results.
• Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3)
• Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
• Manage timely resolution of all critical and/or complex problems meeting SLA requirements
• Experience with HAIPE/TACLANE and other military COMSEC/CRYPTO equipment and procedures.
• Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.)
• Experience with Microsoft Office, Visio, Project, PowerPoint and Excel is required
• Lift equipment weighing up to 40 pounds as needed
• Ability to work after hours, and weekends as needed

Basic Qualifications:

• Master's Degree with 6 years of experience; OR a Bachelor's Degree with 8 years of experience; OR an Associate's Degree with 10 years of experience; OR a High School Diploma (or equivalent) with 12 years of IT experience is required
• Must have a DOD 8570 IAT level 2 baseline certification (example: Security+ CE)
• Candidates must have a current and fully adjudicated DOD Top Secret level security clearance (at a minimum) in order to be considered
• Candidates must have the ability to obtain, and maintain, a Top Secret/SCI level security clearance as a condition of employment
• Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of employment
• Experience designing and maintaining LAN & WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)

Preferred Qualifications:

• Bachelor's degree Network Engineering
• Active Top Secret/SCI, Polygraph, or SAP/SAR access would be nice to have
• Network+ certification and/or either a CCNP or a CCIE certification
• Network design, analysis, and administration of routers, switches, hubs, and firewalls
• Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.) would be nice to have
• Experience with configuring TACLANES would be ideal
• Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design
• Demonstrated leadership skills, or previous management of small teams, would be helpful

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon engineers develop the next generation of defense technologies that support our military and protect our nation and allies. We are the world's leader in developing cutting edge defense technologies through simulation-driven virtual environments. Our software products empower the next generation of innovative weapons systems and advanced AI/ML solutions.

We are looking for Systems Engineer II - Modeling Simulation & Analysis Engineers who enjoy solving complex problems, engaging in a dynamic team environment, and are eager to learn.

As a Systems Engineer II - Modeling Simulation & Analysis Engineer, you will participate in challenging multi-disciplinary work across integrated product teams consisting of Guidance, Navigation & Control (GNC), Signal Processing and missile-and-sensor-level Performance Simulations. Our Performance Simulation teams provide, develop, and maintain high fidelity performance simulations, evaluate system performance, support new business initiatives and develop & execute technology roadmaps. This is an Onsite role in Tucson, AZ.

What You will Do

• You will create high fidelity simulations and models for missile design, performance assessment, and flight test support
• You will be responsible for the development and implementation of modeling solutions, and subsequently conduct trade studies and evaluation of system and subsystem performance
• You will work in a team environment, receiving input from the team supervisors and providing guidance and/or direction to other team members
• You will collaborate with Guidance, Navigation & Control (GNC), Signal Processing, and other performance personnel to perform simulation activities according to the program schedule
• You will work on different projects, determine, and develop approaches and solutions, and provide development guidance throughout the product lifecycle from initial concept to fielded product
• You will provide technical expertise for the simulation products of a specific program, and assist Senior Modeling Engineers in the preparation of detailed plans, and may interact with government counterparts as an authority on simulation products

Qualifications You Must Have

• Typically requires a Bachelor's degree in Engineering, Science, Physics, Mathematics, or a related STEM degree and a minimum of 2 years of relevant prior experience
• Experience applying object-oriented software design and programming in C or C++
• Experience using Python or MATLAB for evaluation of data sets
• Experience modeling or simulating physical systems
• Experience in modeling, simulation, statistics, and/or analysis for existing or proposed engineering solutions
• Ability to obtain an Interim Secret U.S. government issued Security Clearance is required prior to start date with the ability to obtain special program access after start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Advanced Degree in Engineering, Science, Mathematics, or related STEM degree
• Experience using applied system engineering principals, experience working on a team and/or by yourself, interfacing with multiple engineering disciplines
• Experience creating and/or presenting technical briefings
• Experience developing signal processing / GNC algorithms or models for missile applications
• Experience with control hardware design & test and/or hardware & software integration
• Experience modeling physics and/or modeling physical systems as related to flight dynamics
• Experience using UNIX / Linux based workstations and using Software Configuration Management tools such as Git
• Course work or experience in some of the following fields: radar, signal & image processing, radar and/or EO/IR environment models, digital communications, probability and statistics, linear algebra, estimation theory, optimal control, system architecture, inertial navigation, guidance theory

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation Eligible – relocation assistance available for this position

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

• This position requires onsite work in Tucson, AZ:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

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SKIDATA is an international leader in the field of access solutions and their management. Worldwide, leading companies and operators of airports, shopping malls, cities, office buildings, hotels, hospitals, universities, ski resorts, stadiums and amusement parks rely on secure, future-oriented and reliable access solutions for people and vehicles.

Job Title: Project Manager

Location: Van Nuys, CA

Reports to: Regional Operations Manager

Job Description:

SKIDATA, a leading provider of access solutions for parking facilities and resorts around the world is currently seeking a driven "hands-on" Project Manager to work on local projects that arise in the region. Come and join a team of "go getters" who are working with the latest payment and access technology in providing state of the art solutions for our customer base.

Duties and Responsibilities:

• Use team building, communication, planning, and organizational skills to proactively manage client satisfaction and expectations for installation of Parking Access Revenue Control System at Customer locations bringing them in on time and within budget following the PMBOK project management methodology.
• Communicate and coordinate with Customer & other SKIDATA departments such as Service, installation, software development and 3rd-parties as necessary to manage project dependencies for all aspects of delivering a product.
• Report status and critical path aspects of the project, delivering messages that are clear and concise and tailored to a variety of audiences from individual team members to executive management.
• In a fast paced and changing environment, establish and manage realistic and committed project schedules, taking into consideration deadlines, dependencies, resources, and costs.
• Be a creative problem solver.
• Proactively identify and mitigate risks to project development and schedule.
• Monitor and drive resolution of all project issues.
• Provide project leadership for critical initiatives.
• Provide the knowledge, leadership, enthusiasm, and vision necessary to ensure multiple projects have exceptional quality, project management oversight, and control.
• Communicate effectively with customers at all levels, monitoring and reporting on updates to open issues, current and future initiatives, and all matters of concern to customers.
• Ability to learn and understand Access Control System applications and implementation requirements to serve as implementation resource and eventually as implementation lead.
• Travel to sites in Project Manager and Implementation roles as required.
• Travel required: average 25-35%.
• Experience with configuration management, change management, and test planning
• Experience in writing scopes of work for construction sub-contractors such as General Contractors, electrical contractors, communication contractors

Required Skills:

• Bachelor's degree
• Business experience + 2-3 years proven Project Management experience
• Ability to form strong, effective relationships with customers at all levels, from executive to end user.
• Expertise driving projects from start to finish while creating realistic schedules, appropriately setting customer expectations, proactively identifying and managing risks, and adjusting to changing priorities.
• Ability to manage several projects of a highly complex nature simultaneously, with local and remote teams as well as external partners.
• Strong communication – verbal and written skills and people skills.
• On-site implementation experience for software/hardware in a customer environment such as Parking, other Access control environment, AVI. RFID, CCTV. This is NOT a Software life cycle Project Management Position
• Strong communication, diplomacy and negotiation skills
• Experience with configuration management, change management, and test planning
• 3+ years' experience with Microsoft project and/or other project management tools.
• Strong working knowledge of Microsoft Office applications.
• Proficiency using scheduling, productivity and communication tools.
• Certified Project Management Professional (PMP) desired.

SKIDATA is an equal opportunity employer. We do not unlawfully discriminate in employment and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or age.

CHROME HEARTS, the Fine Jewelry, Accessories, Shoes, Fragrance & Home Goods company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles. Honoring a commitment to quality materials and timeless design, CHROME HEARTS now has thirty+ stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.

SUMMARY/OBJECTIVE

The Technical Designer is an integral part of the creative and production team that is tasked with taking apparel designs from concept to production. This person will initiate and manage the technical development and specifications of Chrome Hearts' apparel and accessory goods. The Technical designer will drive the fit strategy and fit standards, lead fit sessions and fit garments of Chrome Hearts' apparel pieces ultimately establishing construction standards to ensure brand consistency and quality.

ESSENTIAL FUNCTIONS

• Create development specifications for new styles
• Create and maintain all fit notes by style/season
• Create graded specs/grade rules for all items
• Creates Bill of Materials (BOM's) for each construction template
• Create all technical sketches for styles, and shares Point of Manufacture (POM) rules so vendor is spec'ing our requirements standardized by Chrome Hearts
• Create and maintain all fit notes by style/season
• Create graded specs/grade rules for all items
• Send tech packs, pattern cards, and patterns as needed to vendors
• Prepares for fittings by measuring sample to be fit, cross-examine sample against style tech pack and against the previous fit samples to ensure previous comments have been corrected, bringing previous fits to fit session for review if needed. Fits to be done on 3D avatar/mannequin
• Lead fit session on live model(s) and/or 3D avatar/mannequin(s)
• Checks construction and quality of product to ensure sample has proper construction for item category and fabrication. Identify potential issues and make appropriate recommendations
• Provides technical direction, internally and externally, on corrective actions needed to bring samples to brand fit standards. Utilizes written comments, sketches, photos, or pattern making as needed to communicate
• Communicates fit and balances issues via easily understandable written and/or visual methods
• Anticipates and resolves any potential pre-production and production problems while in the fit process. Partners with vendors to resolve problems as necessary
• Executes fit comments in a timely manner to ensure the fit process stays in line with production and action timelines while partnering with the team on lead time priorities, where applicable
• Updates tech packs with current information for BOM, construction templates, and measurements, where applicable
• Issues grading guidelines to vendors after fit approval
• Responsible for reviewing pre-production samples (PP's) for adherence to approved fit and construction standards and executes comments as needed to complete the PP approval process and move the process forward to production. Partners with team as needed to resolve issues on PP's and in relation to timelines.
• Maintains professional and timely daily email correspondence with overseas vendors
• Tracks and manages workflow and workload for own product to ensure product areas are maintained with cross-functional teams
• Catalogs and libraries the tech packs and spec sheets by Season, Class, and item type
• Maintains a knowledge of all departmental software, equipment, and work techniques
• Makes recommendations for departmental upgrades by keeping current with industry and technology advancements
• Ensures all work is performed in a safe and efficient manner
• Supports the team to meet production goals

QUALIFICATIONS

• Bachelor's degree in Apparel Design, Fashion Design or Patternmaking
• At least 5+ years' experience Technical Design or relevant industry related experience
• Expert level in Adobe Illustrator, Photoshop, and 3D software
• Understanding of raw materials
• Working knowledge of patternmaking, technical fit, and construction standards
• Knowledge of construction standard and manufacturing methods
• Creativity and wide range of styles from simple line work/logo design to full blow illustration
• Knowledge of product costing and product cycles
• Detail oriented and disciplined in maintaining brand guidelines
• Strong organizational skills and time management skills (keeping up with deadlines a must)
• Strong verbal and written communication and interpersonal skills.
• Ability to thrive in a collaborative and fast-paced environment
• Eager to take on responsibility with a personal sense of accountability
• Strong aptitude for problem solving and proactively trouble shooting solutions
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

BENEFITS

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

ADDITIONAL INFORMATION

Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The pay range for this role is:

70, ,000.00 USD per year (Hollywood)

GIS Route Analyst

Position Summary

The GIS Route Analyst reports to the Logistics Manager and is responsible for designing, optimizing, and implementing routes across Athens Services' municipal service areas in the greater Los Angeles region. Using GIS platforms and route optimization software, this role transforms spatial and operational data into efficient route plans that reduce costs, improve service quality, and support contract compliance across multiple lines of business. The GIS Route Analyst works from a centralized office location with travel to division sites for field observations, data validation, and coordination with operations teams.

Essential Responsibilities

Route Design & Optimization

• Design, build, and optimize routes across all lines of business — residential collection, commercial front-load, roll-off, back yard service (BYS), and street sweeping — using RouteSmart, Descartes, or comparable route optimization software.
• Develop dynamic daily route plans for on-demand service lines including roll-off container delivery/pickup and bin/cart equipment replacement operations.
• Plan and optimize multi-vehicle coordinated routing for operations that require sequenced vehicle timing, including scout operations (staging equipment ahead of main collection vehicles) and Back Yard Service (BYS) operations (coordinating smaller service trucks with centralized mother truck staging locations to minimize downtime across the fleet).
• Perform spatial analysis including geocoding, network analysis, buffer analysis, and service area mapping to support route planning decisions.
• Create and maintain accurate digital route maps, service day assignments, route sequence plans, and disposal trip routing.
• Analyze route performance data (stops, lifts, tons, miles, disposal trips, shift times) to identify optimization opportunities including load consolidation and service day rebalancing.
• Implement route changes into the system of record (Soft-Pak) and driver-facing tablets (MobilePak), ensuring data accuracy and operational readiness.
• Support new contract implementations, service area expansions, barrel conversion deployments (e.g., 2-stream to 3-stream, SB 1383 compliance), and service day changes requiring municipal coordination and approval.

Data Analysis & Reporting

• Collect, interpret, and analyze logistics data including route efficiency metrics, asset utilization, and service performance indicators.
• Develop and maintain GIS databases, shapefiles, and geospatial datasets to support routing and operational analysis.
• Prepare reports and visual presentations on route performance, recommending process improvements to leadership and operations teams.
• Establish and monitor key performance indicators (KPIs) to measure routing accuracy and operational efficiency.

Cross-Functional Collaboration

• Partner with division operations teams to coordinate route implementations, communicate changes to drivers, and resolve service issues.
• Work with billing and revenue teams to ensure route data accuracy supports proper customer billing and account reconciliation.
• Coordinate with IT and software vendors on system integrations, data feeds, and technology enhancements.
• Track and manage project assignments, milestones, and deliverables using project management platforms ( or similar) to maintain visibility and accountability across concurrent initiatives.
• Conduct field observations at division sites to validate route designs, assess real-world conditions, and gather driver feedback.

Required Qualifications

• Experience: 2–5 years of experience in GIS analysis, route optimization, logistics planning, or a related analytical role.
• Education: Bachelor's degree in GIS, Geography, Urban Planning, Logistics, Supply Chain Management, or a related field.
• GIS Proficiency: Hands-on experience with ArcGIS, QGIS, or comparable GIS platforms including spatial analysis, geocoding, and map production.
• Route Optimization Software: Experience with route planning tools such as RouteSmart, Descartes, Roadnet, or similar platforms.
• Data Analysis: Strong proficiency in Excel for data analysis; experience with Tableau, Power BI, or similar visualization tools preferred.
• Communication: Ability to communicate technical findings and route recommendations to non-technical stakeholders including operations managers and drivers.
• Driver's License: Valid Class C Driver's License with acceptable driving record.

Preferred Qualifications

• Experience in waste management, solid waste collection, or environmental services industry.
• Familiarity with waste management ERP systems (Soft-Pak or similar).
• Experience with GPS/telematics platforms (Samsara, Verizon Connect, or similar) for building route baselines, monitoring post-optimization route adherence, and analyzing driver behavior patterns.
• Familiarity with on-vehicle camera systems (Samsara, 3rd Eye, Waste Vision, or similar) for reviewing stop-level service footage, verifying pickup locations, and conducting time studies on equipment service times.
• Knowledge of municipal contract requirements, service area management, and regulatory compliance (e.g., SB 1383).
• Experience with parcel-level data audits and account reconciliation to ensure routing accuracy and billing alignment.
• Database querying experience (SQL) for extracting and analyzing operational data.
• GISP certification or equivalent professional GIS credential.

Physical and Environmental Demands

• Frequent sitting and use of computer-based tools and GIS software for extended periods.
• Occasional standing, walking, and travel to division site locations for field observations and meetings.
• Occasional exposure to environmental factors such as noise, dust, or outdoor weather conditions during site visits.
• Capability to perform the physical requirements of the role with or without reasonable accommodations.

Benefits

• Comprehensive benefit package: Medical, Dental, Vision
• 401K with Profit Sharing and Company Match
• Employee Assistance Program
• Life Insurance
• Paid Vacation and Sick Time
• Recognition Programs
• Professional Development and Learning Opportunities

** Internal Workers – Please log into your Workday account to apply **

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Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

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Director, IS Business Operations & Performance

Pay Range: $70/hour to $100/hour

Overview

We are seeking a Director of IS Business Operations & Performance to provide strategic leadership for IT business operations and ensure strong alignment, efficiency, and collaboration across teams. This role will play a key part in optimizing operational performance, strengthening cross-department coordination, and supporting organizational priorities through data-driven insights and strategic planning.

The Director will partner closely with organizational leadership to support decision-making, optimize resource allocation, and drive operational excellence across the Information Systems organization.

Key Responsibilities

Operational Leadership

• Provide strategic leadership for day-to-day IS business operations, ensuring coordination and alignment across infrastructure, applications, and support teams.
• Direct the planning, management, and oversight of IT business operations including performance management and resource alignment.
• Serve as a leadership escalation point for cross-functional operational issues requiring coordination and resolution.

Performance & Process Improvement

• Lead initiatives focused on improving operational efficiency, workflow standardization, and service quality.
• Develop and oversee operational performance reporting, including metrics related to resource utilization, service delivery, and operational activity.
• Use performance data and insights to guide strategic planning and continuous improvement initiatives.

Collaboration & Communication

• Lead cross-team communication strategies and operational forums to promote transparency, alignment, and effective execution across IT teams.
• Foster collaboration across technical teams and organizational stakeholders to support strategic initiatives.

Strategic Planning & Resource Management

• Partner with finance and leadership teams to support operational planning, forecasting, and resource optimization.
• Monitor key initiatives and operational trends to inform leadership decisions and planning efforts.

Workforce Development

• Provide strategic oversight and mentorship for the IS Internship Program, ensuring it supports workforce development and aligns with departmental goals.
• Champion a culture of accountability, professional growth, and operational excellence across the IT organization.

Governance & Compliance

• Ensure adherence to organizational policies, regulatory requirements, and professional standards.
• Maintain ongoing professional development and required certifications or licenses as applicable.

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Business Administration, or a related field (or equivalent experience).
• Significant leadership experience within IT/Information Systems operations or business operations.
• Proven experience leading operational performance management, process improvement, and cross-team coordination initiatives.
• Strong analytical skills with the ability to translate operational data and metrics into actionable insights.
• Experience working closely with executive leadership, finance teams, and cross-functional stakeholders.
• Excellent communication, leadership, and organizational skills.

Job Title: Sr. Manager, Operations

Location: Remote

Long Term

Role Summary

The Sr. Manager, Operations is a strategic, cross-functional leader reporting directly to

the Director of Engineering, ERP Platform & Integration. This role uniquely spans the

three engineering verticals, BASIS, Integration, and Cloud/Platform, and is responsible

for driving operational excellence, system reliability, and cross-domain alignment.

The successful candidate will play a crucial role in understanding the interdependence

and operational nuances across these areas, ensuring seamless coordination and

optimized performance. They will bring a modern mindset, a strong leadership

presence, and the ability to navigate complex technical environments with empathy,

clarity, and precision.

This role collaborates closely with engineering leads, TPMs, and the Technical

Documentation Specialist to ensure environments are well-documented, compliant, and

scalable. Additionally, the Sr. Manager will represent Enterprise Technology across

Operations & Technology, fostering strong cross-functional relationships, managing

vendor coordination, overseeing environment governance, and delivering insightful

operational reporting.

Key Responsibilities

Operations Leadership

• Establish and lead cross-functional operational initiatives across Platform,

BASIS, and Integration, while managing a team of contractors and service

providers.

• Anticipate and optimize resource needs, including identifying performance

gaps, staffing requirements, and opportunities for efficiency.

• Develop and maintain environment management standards, including

release controls, patches, and transport processes.

• Ensure timely application of system patches, including security updates, to

maintain platform stability, compliance, and protection against

vulnerabilities.

• Oversee high availability and performance of systems through proactive

monitoring and incident response coordination.

Program & Process Management

• Establish new operational processes and standards to support the needs

of a newly formed company, including designing, implementing, and

evolving workflows that enable scalable, efficient, and resilient operations.

• Build with agility and adaptability in mind, enabling the organization to

respond effectively to evolving business priorities and strategic growth

opportunities.

• Partner with TPMs and PMO to align operational activities with project

timelines and business priorities.

• Drive continuous improvement in operational workflows, including

automation and tooling enhancements.

• Support Day 1 readiness and post-launch stabilization efforts.

Governance & Compliance

• Collaborate with the BASIS Security Engineer to ensure compliance with

SOX, GDPR, and internal controls.

• Own the organization and upkeep of operational documentation, ensuring

it is created when needed, logically structured, consistently maintained,

and easily accessible to relevant stakeholders.

• Track and report on operational KPIs, technical debt, and modernization

opportunities.

Cross-Functional Collaboration

• Act as a liaison between Platform, BASIS, and Integration teams to ensure

seamless coordination.

• Engage with vendors and service providers to manage SLAs and

operational dependencies.

• Support executive reporting and decision-making through clear summaries

and operational insights.

Qualifications

• 8+ years of experience in enterprise IT operations, preferably in SAP or

ERP environments.

• Demonstrated ability to lead with empathy, foster collaboration across

diverse teams, and communicate technical concepts with clarity and

influence.

• Experience navigating change and ambiguity in transformation

environments, and a commitment to continuous learning and professional

development.

• Strong understanding of infrastructure, integration, and platform

operations.

• Proven ability to lead cross-functional teams and manage complex

technical programs.

• Familiarity with compliance frameworks (SOX, GDPR) and operational

governance.

• Excellent communication and documentation skills; experience with

Confluence, Jira, and visualization tools.

We are seeking a Business Analyst / Product Manager to help translate business needs into well-designed, scalable products—primarily within the healthcare domain. This is a hybrid role ideal for someone who is analytically strong, curious, and eager to grow into broader product ownership and leadership responsibilities over time.

The ideal candidate is smart, adaptable, and motivated to learn, with enough healthcare exposure to understand industry context (e.g., payers, providers, data, compliance), but not necessarily a long tenure in product management. This role offers significant opportunity for growth.

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into clear functional requirements, user stories, and acceptance criteria
• Analyze workflows, data models, and system interactions to identify gaps and improvements
• Support solution design by working closely with engineering, data, and architecture teams

• Assist in defining product vision, roadmap, and priorities
• Collaborate with stakeholders to balance business value, technical feasibility, and timelines
• Own and refine product backlogs; participate in sprint planning and reviews
• Support go-to-market planning, release coordination, and post-launch evaluation
• Continuously identify opportunities to improve user experience and product outcomes

• Act as a bridge between business, technical teams, and leadership
• Communicate clearly across technical and non-technical audiences
• Support decision-making with data, analysis, and structured thinking

• 2–5 years of experience in business analysis, product management, or a related role
• Some experience or exposure to healthcare (payer, provider, health IT, analytics, compliance, or adjacent domains)
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to learn quickly and adapt in a fast-moving environment
• Comfortable working remotely and collaborating with distributed teams

• Experience with healthcare data models, workflows, or standards (e.g., claims, eligibility, clinical data, FHIR, HL7)
• Experience working with Agile/Scrum teams
• Familiarity with product tools (Jira, Confluence, Azure DevOps, Productboard, etc.)
• Technical curiosity (APIs, data platforms, analytics, or cloud systems)

• Someone intellectually curious who wants to grow into a senior product role
• A self-starter who takes ownership and asks thoughtful questions
• A team player who values clarity, structure, and impact
• Someone who can evolve with the role as the product and organization scale