Information Technology Jobs in Riverside, OH

Medical Technologist and Medical Laboratory Technician

Full-Time | Dayton, OH

Do you bring precision, curiosity, and a sense of mission to the lab? Join the Dayton VA Medical Center—where experienced MTs, MLTs, and Phlebotomists play a crucial role in supporting the health and recovery of our veterans. From the first test run of the morning to rapid STAT analyses, your expertise directly shapes diagnoses and treatments for those who’ve served.

What You'll Do:

• Perform moderate and high-complexity laboratory tests and analyses on patient samples
• Troubleshoot instruments, maintain QC logs, ensure regulatory and safety compliance
• Consult with providers, communicate critical results, and contribute to multidisciplinary care
• Manage inventory and supplies to keep the lab running smoothly
• Complete required documentation, proficiency testing, and participate in ongoing training

Whether you’re running a STAT CBC, investigating abnormal results, or backing up bench staff, you are essential to every patient outcome.

Required:

• MT (ASCP, AMT, or equivalent) or MLT certification (required)
• At least 2 years’ clinical lab experience
• Ability to work Monday-Friday (either 7:00am-3:30pm OR 3:00pm-11:30pm)
• Excellent attention to detail, independence, and commitment to high reliability

Why Join Us?

• Work with other dedicated professionals in a state-of-the-art lab
• See the meaningful impact of every specimen you process for veterans and their families

Pay: $23.86/hr

Picture yourself at the center of a healthcare mission, where every result matters and every day brings new challenges and pride. Qualified and ready for the next step in your laboratory career? Send your resume to be considered for this fulfilling role!

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

About Arcticom

Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.

About this position: Acquisition Subject Matter Expert at Wright Patterson Air Force Base, OH

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via email or phone within ten business days regarding application status.

Essential Duties & Responsibilities

Early Support

· Support early acquisition activities that bridge mission needs or opportunities into executable acquisition programs, primarily within BCAC Phases 1–3.

· Guide customers through the transition from concept or problem statement to acquisition-ready artifacts, enabling successful stand-up of program offices and downstream execution.

· Advise customers on appropriate acquisition pathways, including BCAC, Software Acquisition Pathway, and hybrid approaches, based on regulatory requirements and program context.

Business Mission Area & Defense Business Systems Compliance

· Lead and support Business Enterprise Architecture (BEA) alignment activities, identifying relevant business capabilities, processes, and opportunities for reuse of existing systems or services.

· Develop and support Business Process Reengineering (BPR) efforts, including documentation of as-is and to-be states, process improvement strategies, and alignment with commercial best practices.

· Prepare and support BPR Assertions and related certification artifacts required for Defense Business Systems funding approval.

· Advise customers on minimizing unnecessary customization and promoting commercial-off-the-shelf (COTS) and industry-standard solutions where feasible.

Clinger-Cohen Act (CCA) Compliance

· Support completion of Clinger-Cohen Act statutory requirements, including planning and development of required analyses and documentation.

· Coordinate and contribute to CCA-related artifacts such as Acquisition strategies, Market research approaches, Economic analyses / lifecycle cost estimates, Cybersecurity strategies (in coordination with specialists), IT portfolio registration and compliance activities

· Manage the iterative and non-linear nature of CCA compliance, sequencing deliverables appropriately across the acquisition lifecycle.

Stakeholder Engagement & Governance

· Serve as a liaison between customers and governance bodies, including SAF Chief Information Officer (CIO)

and Chief Management Officer (CMO) communities.

· Engage regularly with oversight organizations to clarify expectations, address feedback, resolve compliance issues, and facilitate timely approvals.

· Prepare and deliver briefings for leadership, portfolio boards, and key stakeholders.

· Support programs that enter the process midstream by identifying gaps, remediating deficiencies, and realigning documentation to meet statutory and policy requirements.

Documentation, Analysis & Advisory Support

· Develop, review, and refine acquisition and compliance documentation.

· Conduct market research across DoD components and external organizations to identify reuse opportunities and avoid duplicative investments.

· Provide expert review of customer-developed documentation and recommend updates required to pass milestone and portfolio reviews.

· Support change management and implementation planning, including rollout strategies, schedules, and adoption considerations.

Ways of Working

· Balance time between independent analytical/documentation work and extensive collaboration, typically averaging a 50/50 mix of writing and stakeholder interaction.

· Operate effectively in environments with incomplete guidance, evolving policy, and organizational uncertainty.

· Apply professional judgment to determine the appropriate depth of analysis required—avoiding both unnecessary bureaucracy and compliance risk.

Required (Minimum Necessary) Qualifications

· Education Requirements: Bachelors degree or equivalent experience

· Level of Experience Requirements:

o Must have 10+ years of experience in Acquisition

o Must have 10 years of Leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.

Knowledge, Skills, Abilities, and Other Characteristics

· Have experience with the Information Technology Acquisition process and its milestones and have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation. Acquisition Documentation refers specifically to documents created in compliance with the guidelines and requirements outlined in the following Department of Defense Instructions (DODI) publications.

o DODI 5000.85 – Major Capability Acquisition

o DODI 5000.75 – Business Systems Acquisition

o DODI 5000.74 – Defense Acquisition of Services

· Demonstrate experience incorporating emerging acquisition policies and processes into development, delivery, operation and sustainment of Defense Business Systems (DBSs) and related IT systems across the spectrum of operations for the DLA (e.g., Business Systems Category BCAT I).

· Demonstrated experience analyzing and supporting the creation of Information Technology Acquisition documentation in compliance with the guidelines and requirements outlined in guidance (e.g., Department of Defense Instructions (DODI) publications: DODI 5000.85 – Major Capability Acquisition, DODI 5000.75 – Business Systems Acquisition, and DODI 5000.74 – Defense Acquisition of Services).

· Demonstrated thought leadership in Department of War (DoW) Acquisition lifecycle policies and procedures will help improve the probability that a vendor can immediately support DLA's Acquisition Transformation objectives.

· Knowledge of organizational procedures and workflows – understanding how work moves through a company.

· Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‐standard software.

· Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.

· Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.

· Communication skills (written and verbal) – ability to convey information clearly and professionally.

· Time management and prioritization – balancing multiple tasks and meeting deadlines.

· Problem‐solving and critical thinking – analyzing issues and selecting appropriate solutions.

· Interpersonal and teamwork skills – building rapport and collaborating effectively with others.

· Attention to detail – producing accurate, error‐free work.

Preferred

· Familiarity with Agile Principles

· Familiarity with ITIL

· Familiarity with EMP

· Familiarity with the following tools

o MS Projects

o Remote communication technologies for meeting facilitation

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference

BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Cloud Engineer/Architect

TS/SCI

Onsite: National Space Intelligence Center at Wright-Patterson Air Force Base. The address is 4180 Watson Way, Wright Patterson Air Force Base OH, 45433.

Contract Info: Fully Funded, 4 years left on contract

150k-170k/year

We're seeking an experienced Cloud Architect to join a dynamic team.

The primary role of the Cloud Architect is to help develop robust technical solutions and detailed execution plans that align with the center's prioritized IT and data requirements. Daily responsibilities involve carefully evaluating existing data repositories and applications amongst the customers to determine how to consolidate and migrate to more efficient and modern technologies. The responsibility also requires the architect to work closely with the members of the cloud team to refine data, IT, and cloud adoption strategies, ensuring that every piece of technology and every process contributes to our overall mission effectiveness.

In addition, the role also encompasses cybersecurity and security control requirements to safeguard IT infrastructure, lead the deployment of cloud architectures and applications, and continuously assess new technologies that could meet mission objectives. Moreover, the role entails creating comprehensive process documentation, bullet papers, slide presentations, and other relevant materials to support initiatives and maintain uninterrupted mission continuity.

Required

• 7 years of Cloud Engineering/Architect experience
• Bachelor’s degree - IT related
• Technical certification (One or more of CASP/SecurityX, Sec+, CISSP)
• Strong AWS Cloud skills (VPC, IAM, EC2, S3, ECR)
• Containerization/Microservices
• Kubernetes deployments/tools (Pods, Kubectl, Kustomize, Helm)
• Security hardening (Sonarqube, Client Fortify, STIG)
• Strong understanding of DoD environments, processes and common technical infrastructure
• Strong customer communication skills
• Strong understanding of Agile Scrum/Kanban

Preferred

• CICD Pipelines (e.g. Gitlab, GitHub, Bitbucket)
• Visualization dashboard (Promethius, Kibana, Kuma)
• Microsoft Azure Cloud
• Atlassian Suite (Confluence, Jira)
• Bash, Shell scripting
• Remote Connections
• Self-motivated & fast learner

Interview Process: 1 - 2 step interview.

Onboarding timeline: Start date is 2 weeks after accepted offer

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").

Remarks:

Clearance required: TS/SCI

The customer would strongly prefer A STEM related degree of some type. The individual will be working on-site at the National Space Intelligence Center at Wright-Patterson Air Force Base. The address is 4180 Watson Way, Wright Patterson Air Force Base OH, 45433.

The interview will be 1-2 interviews with a start date no longer that 2 weeks following. Contract is fully funded and has at least 4 more years + extension.

Awarded by the Air Force Research Labratory (AFRL’s) Information Directorate (RI), the new award has an estimated value of $406m.

As part of the InSITE contract, the company will be responsible for modernising and advancing the service’s capabilities to gather, share and analyse the intelligence information by leveraging a wide range of artificial intelligence (AI)-based solutions

• Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
• Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
• Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

• Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
• 2+ years of experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Passion for attracting, developing, and retaining top talent.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

• High school diploma, GED certificate, or Relevant Work Experience

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
• Visit for more details.

• Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
• Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
• Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

• Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
• 2+ years of experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Passion for attracting, developing, and retaining top talent.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

• High school diploma, GED certificate, or Relevant Work Experience

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
• Visit for more details.

Machining Engineering Manager (Swiss)

Dayton, OH

Lead a high-performing team of tenured engineers in a pristine Swiss CNC facility that offers the rare combination of decades-long stability, cutting-edge technology investment, and a true 40–45 hour workweek!

Elite Leadership & Team Synergy: Lead a highly skilled team of tenured Swiss CNC engineers and tradespeople who operate as a true unit. With an average staff tenure of 10+ years, you’ll be managing a group that values collaboration and mutual support.

Be the Site’s Swiss CNC Authority: Step in as the go-to technical expert for the area. You will leverage your deep Swiss CNC machining background to drive excellence on a shop floor widely known for being so clean that "you could eat off of it."

Multi-Million Dollar Growth & Modernization: Be responsible for a specialized area of the site that combines decades of stability with a recent multi-million dollar investment in cutting-edge machining centers. We are an established firm poised for a massive new business phase, and we want you to lead that momentum!

Management with True Balance: Lead at a high level without sacrificing your personal life. We offer a consistent 40–45-hour workweek and virtually no weekends.

Comprehensive Executive Rewards: We value your leadership with a package that includes affordable medical/dental/vision, a competitive 401K match, and significant annual bonus potential.

Profitable, leading machining manufacturer with a diverse business mix is hiring a Machining Engineering Manager (Swiss) to lead the engineering and skilled trades team in a premier, competitive, cutting edge technology Swiss CNC machining environment. The Machining Engineering Manager (Swiss) will report to a Sr. Engineering Manager to support machining and other processes. Responsibilities will include:

• Coach, mentor and develop a team of engineers and skilled trades professionals
• Supply Swiss CNC machining expertise to the staff and facility
• Participate in weekly quoting meetings to determine fit and manufacturability for Swiss CNC engineering projects
• Read and interpret blueprints, as well as GD&T
• Assign CNC machining jobs to staff and monitor timely completion
• Provide status updates to operations, sales and engineering teams
• Initiate training to production associates for new and existing projects
• Assist Swiss CNC team with troubleshooting programming and offering guidance
• Partner with production when needed to troubleshoot process and manufacturability issues
• Manager tooling and CapEx projects, including overseeing timelines and budgets
• Complete cost justification, ROI analysis, and obtain quotes
• Other duties as directed by engineering management

This is a leadership role that requires qualified candidates to be on the manufacturing floor up to 25% of their day and have the ability to wear many hats. Candidates should have strong Swiss CNC machining technical skills and the ability to coach and mentor others, support and foster a team-oriented environment and the desire to develop the staff. This site offers the opportunity to work with cutting edge equipment and robotics in a growth focused environment.

The company offers a three tier competitive medical benefit package (including dental and vision) available on the 31st day of employment, 401K (50% up to 4%), paid holidays and vacation, tuition reimbursement, life insurance and an annual bonus potential!

REQUIREMENTS for the Machining Engineering Manager (Swiss) :

1. Minimum of a high school diploma or GED

2. Extensive Swiss CNC machining experience, at least 10 years total and 1-2 years in a lead engineering position

3. Swiss CNC programming experience, at least 2-3 years

4. Working knowledge of metrology tools, including calipers, gauges, micrometers, etc.

5. Working knowledge of GD&T

6. The ability to read blueprints

7. Experience working in a QMS regulated environment, such as IATF 16949, ISO 9001, ISO 13485, etc.

8. Microsoft Office

Skills preferred but NOT required:

1. Automated work environments, including robotic technologies

2. Mechanical aptitude

3. Quoting experience

4. SolidWorks and/or PartMaker CAM Software

Reasons to work for this organization:

Medical, dental and vision – GREAT medical perks available on the 31st day of employment

Diverse business mix

Opportunity to work with cutting edge machining technology

Opportunity for customer interaction

Annual bonus potential

Excellent work/life balance, with very rare weekends

Updated office space in a bright working environment

Candidates are preferred to be local to the Dayton, OH area. There is a conservative relocation package available for regional candidates who meet all of the requirements.

IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience

Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire

We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.

You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.

This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.

Key Experience We’re Looking For

Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:

Epic MyChart & Digital Consumer Applications

• Epic MyChart and MyChart Mobile
• MyChart Care Companion configuration and workflow management
• Epic Hello World
• Patient messaging workflows and monitoring

Integrations & Digital Health Connectivity

• SMART on FHIR app integrations
• Care Everywhere awareness
• MyChart Central and Share Everywhere
• Third-party integrations (telehealth, billing, CRM platforms)

Telehealth & Video Visits

• Video visit workflow configuration
• Troubleshooting connectivity issues
• Device readiness (camera/microphone validation)
• Video visit scheduling and configuration

Monitoring & Reporting

• Monitoring patient message volume and workflow performance
• Root cause analysis of system failures
• Adjusting build/configuration to improve user experience
• Collaboration with marketing, access, and digital teams

MyChart Care Companion

• Building and maintaining care pathways
• Configuring tasks, questionnaires, and educational content
• Managing reminders, notifications, and escalations
• Outcome tracking and patient engagement analytics
• Workflow testing, validation, and ongoing maintenance

Digital Experience Platforms

• Physician intranet widgets and digital content configuration
• MyChart intranet updates, knowledge resources, and training materials
• Collaboration with internal teams to support digital engagement strategies

Role Responsibilities

Working within Agile and other IT frameworks, the IT Analyst Senior will:

• Partner with stakeholders to gather, analyze, and document business and technical requirements
• Support and enhance Epic and healthcare applications
• Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
• Lead application upgrades and project initiatives
• Design and implement solutions across the software development lifecycle
• Maintain vendor-supported application versions
• Collaborate with vendors on complex escalations
• Maintain application infrastructure health including patching and system maintenance
• Provide documentation, training, and knowledge sharing across teams
• Participate in on-call rotations for application support
• Mentor junior team members and facilitate knowledge sharing

Required Qualifications

Education

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred

Experience

• 5+ years of IT or healthcare application support experience
• Experience supporting Epic or healthcare technology platforms strongly preferred

Certifications (Preferred)

Candidates may be asked to obtain certifications within one year of hire.

Examples include:

• Epic Certification (MyChart)
• ITIL Certification
• CompTIA A+
• SQL Certification
• Certified Scrum Developer (CSD)
• OnBase Certification
• RHIT / RHIA
• CAHIMS
• 3M 360 Systems Administrator

Core Competencies

Successful candidates will demonstrate:

• Strong communication and stakeholder collaboration
• Analytical thinking and problem solving
• Adaptability in fast-paced Agile environments
• Ability to translate technical and business requirements into practical solutions
• A collaborative mindset focused on continuous improvement

If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.

NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S.

Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move.

U.S.

Border Patrol (USBP), within the U.S.

Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level , career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S.

Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move.

U.S.

Border Patrol (USBP), within the U.S.

Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level , career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.