Information Technology Jobs in Ridgewood

1,801 positions found — Page 7

Healthcare Business Intelligence & Analytics Analyst
✦ New
Salary not disclosed
Brooklyn, NY 1 day ago

Healthcare Business Intelligence & Analytics Analyst -Information Technology


Location:

620 Foster Avenue Brooklyn, NY 11230


Hours:

Full Time


Premium Health Center, a rapidly growing FQHC in Brooklyn, is seeking a detail-oriented and analytical Business Intelligence (BI) Analyst to join our growing Data & Analytics team. This role blends data analysis with light data engineering to build robust data pipelines, deliver actionable insights, and create high-quality reporting and analytics. The BI Analyst will play a key role in transforming raw data into actionable insights that will directly inform strategic, clinical, operational, and financial decisions across the organization.



Time Commitment:

Full Time, Hybrid Eligible




Responsibilities:

Analytics, Visualization & Storytelling

· Design, develop, and maintain dashboards, reports, and data visualizations in Power BI (or similar tools)

· Apply data visualization and storytelling best practices to create intuitive, user-friendly dashboards.

· Translate complex healthcare data into clear, actionable insights that support decisions for clinical, operational, finance, and executive teams.

· Develop and maintain semantic data models, KPIs, and performance metrics aligned with FQHC goals.

· Collaborate with stakeholders to gather requirements and recommend effective analytical and visual solutions.

· Analyze healthcare data from EHR systems (e.g.,eClinicalWorks, Office Practicum, etc) and other sources to identify trends, gaps, and opportunities for improvement.

· Support UDS (Uniform Data System) reporting and other regulatory compliance requirements.

· Create sustainable reporting frameworks for recurring healthcare and operational metrics.


Data Engineering &Pipeline Support

· Build and maintain light ETL and data integration tasks using SQL, APIs, and scripting tools.

· Write and optimize SQL queries to support analysis, dashboards, and data pipelines.

· Perform data wrangling, cleaning, validation, and transformation to prepare datasets for analysis and reporting.

· Ensure data integrity, accuracy, and security in all reporting and data engineering workflows.

· Perform data validation, reconciliation, and root-cause analysis for data quality issues.


Collaboration and Data Literacy

· Collaborate with clinical, operational, and executive teams to understand business needs and translate them into technical solutions.

· Provide training, documentation, and support to improve data literacy and promote appropriate self-service use of organizational dashboards.

· Collaborate with IT and data teams on architecture, governance, and data quality initiatives.



Requirements:

· Bachelor's degree in Data Science, Public Health, Health Informatics, Computer Science, ora related field.

· 4+years of experience in a BI, data analyst, or similar role, preferably in a healthcare or FQHC setting.

· Strong proficiency in SQL, including complex joins, window functions, and data transformations

· Hands-on experience with Power BI, or similar BI platform, including DAX, data modeling, and visualization design.

· Experience working with scripting languages (Python, R, etc) and APIs to support data integration and automation.

· Experience with semantic data modeling in Power BI.

· Strong analytical, critical thinking, and problem-solving skills.

· Excellent communication and data storytelling skills with the proven ability to present insights to non-technical audiences.

· Detail oriented with strong data troubleshooting and validation skills.

· Highly organized, with the ability to manage multiple tasks and deadlines.

· Self-starter who works independently and collaboratively.

· Ability to partner cross-functionally across clinical, operational, financial, IT, and data teams.

· Fast learner with adaptability to evolving tools and organizational needs.

· Strong commitment to high standards of data quality, accuracy, and confidentiality.

· Familiarity with HIPAA or other similar data privacy standards.



Preferred:

· Experience with Microsoft Azure, Fabric, Purview, or similar cloud platforms.

· Experience with Power Automate or similar tool for basic workflow automation.

· Familiarity with Git or similar version control tools.

· Experience with EHR systems (eCW, Office Practicum, etc,).

· Understanding of healthcare data, including clinical, operational, and financial metrics.

· Experience with UDS reporting or other healthcare regulatory or quality metrics.



Compensation:

$110,000 - $145,000, commensurate with experience


Benefits:

· Medical, Dental, Vision and Life coverage

· Paid Time Off and holidays

· Employee Assistance Program

· Flexible spending account

· Public Service Loan Forgiveness (PSLF), NHSC Loan Repayment Program

· 403(b) Retirement Plans with employer matching

Not Specified
Office Services Assistant
✦ New
Salary not disclosed
New York, NY 1 day ago

Office Services Assistant

-On-Site Contract Position (Lower Manhattan)


RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistant to provide on-site support for a prestigious global management consulting company. Our client’s office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.


The Office Services Assistant will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.


Responsibilities:

  • You will perform a variety of on-site administrative and hands-on/physical duties, including but not limited to, cleaning of conference rooms, common areas, offices, desks and café/communal areas; and moving of furniture and equipment to support meetings, events, and daily office use.
  • Manage room bookings, meeting and events requests, and set up rooms as needed.
  • Provide reception coverage, including greeting/escorting guests, coordinating recruiting/interview days, room bookings, etc.
  • Provide mailroom support, including processing/sorting mail, receiving and preparing packages for shipment.
  • Operate duplicating and binding equipment, which may have tight deadlines.
  • You will be an integral part of the Seattle Office Services team, sharing responsibility for ordering catering, handling food and beverage setup for in-office meetings, managing kitchen and office supplies inventory, and ensuring kitchen and café cleanliness, including dishware.
  • Work with the team to proactively identify potential facilities-related issues and opportunities for improvement and liaise with building management and external vendors for solutions, i.e., HVAC, janitorial services, electrical, and various repairs.
  • In this role, you will also serve as a point of contact for IT to assist with basic IT responsibilities and help deploy office technology equipment.


Qualifications

  • 4-year degree preferred; hospitality background strongly encouraged
  • 1-2 years general office experience preferred, ideally in a professional services environment
  • Strong initiative and positive attitude (proactive, collaborative, service-minded, hands-on mindset)
  • Ability to expand role beyond responsive support to proactive contributions and ownership for administrative tasks; ability to work independently
  • Excellent judgment/decision-making skills; high tolerance for ambiguity
  • Strong communication skills, both oral and written
  • Excitement to cultivate strong relationships with colleagues, energized by working in a collaborative team environment
  • Proficiency in MS Word, PowerPoint, Excel and Outlook preferred; ability to learn other applications
  • Flexibility to work overtime occasionally, particularly for events
  • Ability to lift 50 pounds is required, will need to be able to move larger and heavier objects like furniture.
Not Specified
Client Partner | Enterprise Platform Sales
✦ New
Salary not disclosed
New york city, NY 1 day ago
Client Partner | Enterprise Platform Sales

Aera Technology is a pioneer in the growing category of Decision Intelligence the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.

As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table.

The ideal candidate will be based out the NY/NJ area.

Responsibilities
  • Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities
  • Meet and exceed quarterly and annual sales ACV bookings targets
  • Develop and maintain strong relationships with key decision makers
  • Actively seek out new business opportunities to develop pipeline
  • Stay current on industry trends and market developments
  • Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation
About You
  • Must be based in the New York or New Jersey areas
  • A player with 7+ years experience serving large enterprise customers
  • Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics
  • Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales
  • Excellent communication, presentation, negotiation, and interpersonal skills
  • Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines
  • Bachelor's degree in a STEM or Business related field
Nice to Have
  • Strong understanding of the chemicals and/or manufacturing industries
  • Network of contacts in the field
  • Background in Data Analytics / Planning / ML/AI a definite plus
  • Supply Chain or Finance experience a plus

$200,000 - $220,000 a year

Compensation for this position consists of $220,000+ salary + 10-12% commission on all NNARR (uncapped) + Meaningful equity. OTE is $350,000 - $400,000. Actual compensation offered will vary based on a number of factors including prior experience and location. Commission is based on sales performance and is not guaranteed. Equity value is subject to company valuation and vesting requirements.

If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Not Specified
Adobe Workfront Developer
Salary not disclosed
New York, NY 2 days ago
Job Title: Adobe Workfront Developer

Location: Richmond, VA or NYC, NY (Hybrid 3 Days onsite a week)

Duration: 24 months


Job Description:

We are seeking an experienced Adobe Workfront Developer / Integration Specialist to support a Retail Banking client in designing and building a scalable Workfront ecosystem. The ideal candidate will have strong expertise in Adobe Workfront Core, Workfront Planning, and Workfront Fusion, with hands-on experience building integrations and enabling enterprise workflow automation.

This role will focus on implementing a Workfront Planning MVP and integrating planning capabilities with Workfront Core using Workfront Fusion to support enterprise project management, workflow orchestration, and operational efficiency within the bank's marketing and project delivery teams.

Key Responsibilities


  • Design, develop, and implement solutions using Adobe Workfront Core, Workfront Planning, and Workfront Fusion.
  • Build and maintain integrations between Workfront Planning and Workfront Core to create a unified project and work management ecosystem.
  • Configure Workfront workflows, custom forms, reports, dashboards, and templates to support business processes.
  • Develop automation and integration workflows using Workfront Fusion to connect Workfront with other enterprise applications.
  • Collaborate with business stakeholders, product owners, and technical teams to translate requirements into scalable Workfront solutions.
  • Provide solution architecture guidance for expanding the Workfront platform across the organization.
  • Ensure best practices in Workfront governance, security, and performance optimization.
  • Support MVP development for Workfront Planning and help evolve the platform into a robust enterprise solution.
  • Assist with troubleshooting, enhancements, and ongoing platform support.

Required Skills & Experience


  • Strong hands-on experience with Adobe Workfront Core configuration and administration.
  • Experience implementing Workfront Planning solutions.
  • Expertise in Workfront Fusion for building integrations and automation workflows.
  • Experience designing enterprise integrations and solution architecture around Workfront platforms.
  • Knowledge of workflow automation, project management processes, and enterprise work management tools.
  • Strong understanding of API integrations and data flow between systems.
  • Ability to work in cross-functional teams and Agile environments.

Nice to Have


  • Experience with AWS cloud services.
  • Background in Data Engineering or Software Engineering.
  • Experience integrating Workfront with enterprise systems, marketing platforms, or banking applications.
  • Exposure to Retail Banking or Financial Services environments.

Preferred Qualifications


  • Experience delivering Workfront Planning MVP implementations.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with the ability to collaborate with both technical and business stakeholders.
Not Specified
Phlebotomist I
🏢 Spectraforce Technologies
Salary not disclosed
New York, NY 3 days ago
Title: Phlebotomist I

Location: New York, NY 10022

Duration: 3 months

Shift/Time Zone: Monday to Friday from 8am-2pm and Saturdays from 8am-4pm

Description:


  • The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:


  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*

Required Education:


  • High school diploma or equivalent REQUIRED
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:


  • Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience a must.
Not Specified
Phlebotomist Floater - 1st Shift
🏢 Spectraforce Technologies
Salary not disclosed
New York, NY 3 days ago
Title:-Phlebotomist Floater

Location:-New York NY 10128

Duration:- 2 months


This position hours are from 730am-630pm ... covering 12 offices in Manhattan. The candidate needs to be flexible with the schedule. Every other Saturday from 8-1230

Description:


  • The Patient Services Representative III Floater PSR III represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.
  • The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • oThe PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:


  • Ability to provide quality, error free work in a fastpaced environment.
  • Ability to work independently with minimal onsite supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
  • Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a highvolume setting.
  • Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business. Training locations may vary based on trainer availability.


Required Education:


  • High school diploma or equivalent.
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:


  • 1. Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

    2. Minimum 3 years in a PSC/IOP environment preferred.

    3. Customer service in a retail or service environment preferred.

    4. Keyboard/data entry experience.

Not Specified
Phlebotomist I - 1st Shift
🏢 Spectraforce Technologies
Salary not disclosed
Brooklyn, NY 2 days ago
Title: Phlebotomist I

Location: New York NY 10024


Duration: 5 month

This role is part time

Shift/Time Zone:Monday to Friday 12pm-4pm and Every Saturday from 8am-12pm

Description:


  • The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


Job Requirements:

Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*

Required Education:

High school diploma or equivalent REQUIRED

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:

Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.

Customer service in a retail or service environment preferred.

Keyboard/data entry experience a must.
Not Specified
Executive Office - Corporate Engagement - CTW Program Manager
🏢 Spectraforce Technologies
Salary not disclosed
New York, NY 2 days ago
Job Title: Executive Office - Corporate Engagement - CTW Program Manager

Duration: 6 months

Location: New York, NY

Job Description

The client's Office of Corporate Engagement coordinates the global philanthropic efforts of The GS Group including strategic partnerships, charitable giving, and employee community engagement. The Office of Corporate Engagement comprises the GS Foundation (GSF), 10,000 Women, 10,000 Small Businesses, Community TeamWorks (CTW), The client Gives, and other philanthropic and service-oriented endeavors.

The Program Manager is a full-time, temporary position. The selected candidate will manage the CTW program and other employee engagement activities, including pro bono initiatives for nonprofit organizations and small businesses.

CTW is a global employee community engagement program that allows the people of the firm to participate in team-based volunteer projects with nonprofit organizations. Since 1997, CTW has offered opportunities worldwide for employees to contribute their ideas and expertise to drive tangible progress in communities. GS had over 26,000 volunteers last year complete 1,800 projects with 900 nonprofit partners.

Key Responsibilities

The selected candidate will:

  • Oversee a portfolio of over two hundred CTW volunteer projects in order to ensure the success of program, the internal stakeholder experience, and GS partnerships with community organizations. Responsibilities include project planning and project application review; managing project information on the program's internal web site; serving as main point of contact for nonprofits and internal stakeholders; grants processing; program administration and reporting; and planning, coordinating and overseeing transportation
  • Work in partnership with various internal departments to coordinate on-going logistical planning (events, marketing campaign, marketing material distribution, and t-shirt fulfillment; drafting communications and training materials)
  • Assist with end of CTW season program evaluation, including data collection and analysis
  • Provide project management support for key elements of various pro bono initiatives, including nonprofit application review, drafting presentations and other program related materials, and project logistics


Skills


  • 3+ years of demonstrated experience in volunteer management, client services, events management, operations or Corporate Social Responsibility
  • Strong interest in corporate philanthropy and community engagement
  • Proactive and collaborative team player skilled at managing multiple projects and people
  • Able to take initiative and drive work with moderate supervision
  • Critical thinker with sound judgment and proven problem solving ability
  • Strong written and verbal communication skills
  • Rigorous attention to detail
  • Excellent interpersonal skills in person, on phone, by email and voicemail
  • Ability to work early mornings, evenings and occasional weekends as projects require
  • Proficiency with PowerPoint, Excel and Word for presentations and data analysis
  • Highest degree of integrity, professionalism, diplomacy and discretion
Not Specified
Event Coordinator
Salary not disclosed
New York, NY 2 days ago

Job Title: Brand Operations & Events Coordinator

Location: New York, NY

Contract duration: 9 Month contract with potential for extension or conversion

Job Summary

We are seeking a Brand Operations & Events Coordinator to support multiple luxury fragrance brands by coordinating day-to-day operational activities, brand initiatives, and retail events. In this role, you will manage product orders and inventory for programs and events, coordinate with vendors and retail partners, track budgets and purchase orders, and help organize brand training initiatives and retailer shows. You will also support project management efforts by maintaining timelines, gathering and organizing data for presentations and reports, and ensuring information flows smoothly between internal teams and field partners.


Key Job Responsibilities:

Assist with all Client Experience & Retail Excellence team initiatives by supporting the analysis, design, and development of programs by:

• Order products on behalf of all brands: own order management, fulfillment, and nationwide delivery

• Manage nationwide gratis program each season and holiday gifts inclusive of pack outs

• Managing logistics associated with events and retailer shows including: timeline management, product ordering, attendance + RSVP management

• Manage the schedule of all active projects and meet deadlines

• Support communication with the internal team as well as field team: cascade information and field inquiries

• Cultivate and maintain relationships with cross-functional business partners and global partners• Create briefs for event invites and production materials as needed

• Support budget ownership: track spending, negotiate vendor costs, open purchase orders, process chargebacks

Job Qualifications:

• Prior experience with project management, planning and logistics required

• Strong Microsoft suite skillset required; Outlook, Excel, Powerpoint

• Ability to multi-task and manage multiple projects concurrently

• Strict regard for timelines

• Strong interpersonal and effective communication skills

• Proactive, highly organized, and detail-oriented


Screening questions:

Do you now or in the future require sponsorship (e.g. H-1B)? Y/N

EEO and ADA Statement:

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:

Not Specified
Commercial Legal Counsel
🏢 NICE
$250 +
Hoboken, NJ 3 days ago

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


Who We Are

At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role

As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.


In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.


Personal Characteristics

We are seeking a senior legal professional who demonstrates the following attributes:



  • Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
  • Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
  • Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
  • Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
  • Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
  • Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.

Responsibilities

  • Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
  • Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
  • Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
  • Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
  • Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
  • Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
  • Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
  • Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
  • Other Legal Matters: Support additional legal projects and responsibilities as needed.

Requirements
Technical Expertise

  • Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
  • SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
  • Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
  • Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
  • In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.

Preferred Experience

  • Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
  • Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
  • AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.

Core Skills

  • Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
  • Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
  • Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


#J-18808-Ljbffr
Not Specified
jobs by JobLookup
✓ All jobs loaded