Information Technology Jobs in Richmond

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
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• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

• Lead End-User Computing (EUC) services and infrastructure.
• Define IT strategy, roadmap, and technology initiatives.
• Work with IT leadership to align technology with organizational goals.
• Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

• Citrix environments
• Desktop imaging
• Patch management
• SCCM (Systems Center Configuration Manager)
• VDI (Virtual Desktop Infrastructure)
• Office365 & SharePoint
• Video teleconferencing platforms

Operational Management

• Establish SLA and KPI metrics
• Improve user experience and service delivery
• Manage vendor relationships
• Coordinate cross-functional IT teams

Talent Management

• Lead a team of IT professionals
• Provide mentoring and performance oversight
• Maintain high morale and communication

Required Experience

Minimum:

• 5+ years IT experience
• 3+ years leadership/management experience

Preferred:

• 10+ years IT experience
• 5+ years leadership experience

Core Technical Skills

• Citrix
• SCCM
• Virtual Desktop Infrastructure (VDI)
• Desktop Imaging
• Patch Management
• Office365
• SharePoint
• Video Conferencing Platforms
• IT Infrastructure Support

Soft Skills

• Leadership & decision-making
• Strong problem solving
• Adaptability
• Communication skills
• Customer-focused mindset
• Ability to manage multiple priorities

Healthcare IT – Enterprise Architect

Location: Richmond, VA

Work Type: Permanent

Schedule: Hybrid (3 days onsite / week)

Start Date: ASAP

Job Overview

The Enterprise Architect will act as a strategic technology leader, responsible for aligning IT architecture with the healthcare system’s business goals and digital transformation strategy.

The role focuses on designing enterprise architecture frameworks, guiding IT modernization, and ensuring scalable, secure, and compliant technology across the organization.

Key Responsibilities

1. Strategic Architecture

• Develop and maintain enterprise architecture frameworks
• Align IT strategy with business goals
• Define technology roadmaps

2. Technology Leadership

• Design complex systems architecture
• Oversee infrastructure, applications, and integration strategies
• Ensure scalability, security, and reliability

3. Stakeholder Collaboration

• Work with executive leadership and IT teams
• Translate business needs into technical solutions

4. Governance & Compliance

• Ensure architecture follows industry standards and security best practices
• Support regulatory and healthcare compliance

5. Innovation & Improvement

• Identify new technology opportunities
• Improve IT architecture processes and frameworks

6. Team Leadership

• Mentor architects and IT teams
• Promote collaboration and technical excellence

Required Experience

• 10+ years in IT Architecture
• 3+ years in Senior / Lead Architect role
• Experience with enterprise architecture frameworks
• Experience designing large-scale IT systems

Required Skills

• TOGAF or Zachman frameworks
• Enterprise Architecture tools
• Software architecture processes
• Networking & systems architecture
• Cloud computing
• Distributed computing
• Business and IT strategy alignment
• Project management
• Technical documentation
• Information security
• Business process improvement

Technology Expertise

Candidates should have strong knowledge of:

• Cloud computing
• Mobile computing
• IoT
• Networking architecture
• Application development
• Database systems
• Infrastructure technologies
• Network management

Required Education

• Master’s Degree in Computer Science, Information Systems, or related field

Required Certification

One of the following:

• TOGAF Certified
• Zachman Certified

Preferred Certifications

• AWS Solutions Architect
• Azure Solutions Architect Expert
• Google Professional Cloud Architect
• Cisco CCIE / CCD
• ITIL 4 Master

Work Environment

• Fast-paced healthcare IT environment
• High stakeholder interaction
• Ability to manage multiple priorities

We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.

What you will do – Essential Responsibilities

• Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
• Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
• Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
• Influence compliance strategy and direction within established standards and guidance.
• Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
• Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
• Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
• Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
• Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
• Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
• Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
• Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
• Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.

Purpose of the role

As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.

Qualifications and Requirements

• Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
• Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
• 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
• Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
• Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
• Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
• Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
• Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
• Effective organization and time management skills with strong attention to detail.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Position Summary

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Professional Billing Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 03/31/2026

Work you'll do/Responsibilities

As a Project Delivery Senior Analyst (PDSA) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

* Assist in low level design, operational discussions, build, test, and migrate Epic build, provide go-live support following migration of new build.

* Implementation and optimization of Epic Revenue Cycle functionality for existing Epic environment

* Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

The Team

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required

* Current Epic Certification in Resolute Professional Billing

* Experience in Epic implementation or enhancement processes

* Experience in application design, workflows, build, troubleshooting, testing, and support.

* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

* Limited immigration sponsorship may be available.

* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

* Hospital or Clinic operations experience

* Additional Epic Certifications

* ITIL process knowledge

* Analytical/ Decision Making Responsibilities

* Analytical ability to manage multiple projects and prioritize tasks into manageable work products

* Can operate independently or with minimum supervision

* Excellent Written and Communication Skills

* Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,600 to $115,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Additional Requirements

Information for applicants with a need for accommodation: tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, \"Deloitte\" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 312612

Job ID 312612

• Handle customer inquiries via phone, delivering tailored solutions to technical issues.

• Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

• Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.

• Use multiple systems to research and deliver efficient, real-time solutions.

• Connect with a diverse range of customers by adjusting your communication style to meet their needs.

• Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

• Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

• Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

• A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

• Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

• Open to feedback and coaching, with a drive to continuously improve and excel.

• Proven experience in customer support or technical assistance , ideally in a call center setting.

• Strong verbal and written communication skills.

• Problem-solving abilities with a flexible, adaptable approach to challenges.

• Confidence in navigating multiple software tools and systems to resolve issues.

• A self-motivated attitude with effective time management skills.

• $17.31 per hour, with opportunities for performance-based incentives.

• Full health insurance package, including medical, dental, and vision coverage.

• $25/month per line for unlimited phone, text, and data (restrictions may apply).

• Paid training to set you up for success.

• Career advancement opportunities with a globally renowned leader in technology innovation.

• Earn ongoing bonuses for referring new employees through our Referral for Life Program.

• Thrive in a dynamic virtual work environment with a team that's dedicated to your success.

• Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

• Private Workspace: A quiet, dedicated workspace with no distractions.

• Ergonomics: A comfortable desk setup with all necessary equipment.

• Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.

• Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Reporting to the Department Administrator, the Associate Administrator provides administrative support and leadership to a single or multiple Divisions under the auspices of an MCVP Administrator and/or Division Chair.

The Associate Administrator consults, advises and assists practice management in providing leadership and direction by performing a combination of the following: financial reporting/management; budget development/monitoring; grants management/administration; physical plant maintenance/space planning; and human resources management. Provides staff supervision while promoting a diverse, equitable and inclusive culture.

The Associate Administrator maintains current knowledge of all state and federal laws and regulations and University and Health System policies and procedures. The Associate Administrator ensures that all grants and contract awards are implemented, and reporting requirements are conducted in accordance with established University and sponsoring agencies requirements.

The Associate Administrator works closely and in collaboration with different Divisions, physicians, VCU and VCUHS management and administrative personnel.

Essential Job Statements

Reporting Relationships:

The Associate Administrator reports directly to the Department Administrator, with a dotted line relationship to the Division Chairs/Chiefs if applicable.

The Associate Administrator works collaboratively with Ambulatory Leaders, Nursing Directors, and other VCUHS and VCU leadership. The Department Administrator works with the Associate Administrator, with input from Division Chairs/Chiefs and Department Chair if applicable, to set annual performance objectives and conduct the annual performance review.

Human Resources Management

• Oversees all human resources functions within the Division(s) and serves as the liaison and contact for all human resources matters. Collaborates with VCUHS Human Resources and the HR Business Advisory team to assist in the design, develop, and implement equitable and inclusive strategic and operational human resource management practices for the department.
• Manages, supervises and directs assigned administrative/support staff to include determining staffing needs, recruitment, hiring, work assignments, performance evaluation, disciplinary/corrective action and employee training and development.
• Participates in faculty recruitment for the Department which includes developing pro-formas to assess financial/program impact of new faculty and services; recruitment, advertising, hiring and relocation of new faculty, participating in onboarding new faculty; handling and verifying contracts and agreements; working in collaboration with VCU Human Resources in the administration of the annual faculty salary process, and working with the MCVP compensation plan team; and assisting faculty and other providers in the credentialing process and professional liability verification.
• Assists with productivity analysis and accountability of Division faculty.
• Communicates with providers and divisional staff to ensure all remain up to date on current health system policies.
• Works with the Office of the General Counsel and the VCU Office of Immigration Services as needed on visa issues and all related matters for existing/prospective employees from other countries.
• Prepares and handles all related paperwork and documents.
• Administers VCU/VCUHS Human Resources policies and procedures.
• Serves as the Division’s liaison with VCU and VCUHS Human Resources.
• Prepares and coordinates all required human resources paperwork.
• Adjusts provider work efforts to ensure illustrations appropriately reflect clinical work expectations of faculty. Collaborates with the MCVP’s compensation team to address compensation requests.
• Responsible for oversight and compliance for education programs in the specialty for which the associate administrator oversees.
• Works with respective program directors to incorporate house staff into the care model for patients.

Financial Management

• Maintains financial controls for all sources of funds to ensure solvency and compliance with University and Health System policy and accounting regulations and state and federal law.
• Assists with the development and maintenance of divisional operating budget using the requisite financial accounting systems.
• Collaborates with division leadership in order to implement an equitable and financially sound operating budget. Monitors expenditures and revenue.
• Performs statistical analysis for forecasting. Assists with long range financial planning and projection of revenue and expenditures.
• Manages and maintains all operating accounts.
• Oversees all financial aspects of the division(s) to include travel, accounts receivables, and purchasing. Reconciles all accounts and researches and resolves variances.
• Collaborates with internal and/or external third-party partners in the equitable and effective management of the revenue cycle operations. Works with providers to ensure appropriate documentation for clinical activity is consistent with MCVP and Compliance Services policies.
• Prepares financial statement and reports. Presents financial reports to the Administrator and Division Chairs.
• Establishes and monitors internal controls of divisional administrative staff as it relates to financial affairs.
• Assists ambulatory team, as needed and appropriate, in the development of business plans to maintain clinic capacity, expansion, and capital requests.

Grants Administration

• Directs and oversees contract and grant acquisition, written proposals, budget preparation and administration and monitoring of funds to ensure university, state and federal requirements and regulations are met.
• Administers activities that are necessary to the application and management of grant programs focusing on the fiscal and operational aspects.
• Analyzes and reviews grant proposals for compliance with agency and VCU requirements.
• Works with research coordinators to ensure compliance with local, federal and international guidelines regarding conduct of human research.
• Interprets sponsor programs and advises PI(s), VCU and sponsoring agencies regarding stipulations and the administration of grants.
• Oversees the administration of expenses charged to grants for appropriateness and confirms that funding is budgeted, and expense is allowable.
• Oversees submission of regulatory information to institutional Review Board for new and existing clinical trials.
• Enters into negotiations with sponsors (e.g., NIH, pharmaceutical industry) for budgets and monitors expenses by reviewing and approving all system(s) to track expenditures.
• Maintains knowledge of computer systems used to support research.
• Serves as Effort Reporting coordinator for the division.
• Serves as a liaison to internal and external contacts with PIs, research coordinators, sponsoring agencies, Grants and Contracts Accounting, Office of Research, Office of Sponsored Programs, Purchasing, Accounts Payable, etc. to obtain and manage grants.

Space Planning Management

• Assists with short-term and long-range space planning.
• Meets with space analysts and determine space requirements.
• Coordinates activities/projects with Facilities Management, architectural consultants and construction contractors.
• Determines fiscal requirements for renovations and new building projects.
• Handles, communicates and coordinates all physical moves.
• Working with department Administrator, develops pro-formas for consideration and approval of facility projects including any capital requests needed in space expansions.

Information Systems Management

• Assists with all information technology needs for the Division and assists in the implementation and management of hardware and software to support the function of the Division faculty and staff.
• Obtains and organizes data from multiple systems and sources (MCV Physicians, and VCU Medical Center, etc.) to monitor the fiscal integrity of the Division and remains current with needed computing skills.
• Handles all computing expenditures and inventory of equipment and software.

Clinical Operations

• Collaborates with Ambulatory to identify opportunities to increase efficiency and effectiveness of clinical practice.
• Responsible for co-management of provider schedules working with Ambulatory to ensure appropriate clinical outpatient coverage.
• Works with division chiefs and other leadership to optimize the physician and provider practice, including both outpatient and inpatient.
• Responsible for communicating and developing plans to increase provider productivity congruent with practice plan standards.
• Develops business plans to increase outreach and grow market share.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:

• 
  
  
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  
  
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  
  
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
  
  
• Ensures appropriate and frequent communication between stakeholders.
  
  
• Resolves destructive conflict.
  
  
• Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects
  
  
• Assumes ownership of individual projects and assignments
  
  
• Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.
  
  
• Develops and communicates project updates as required.
  
  
• Provides constant monitoring of labor budgets.
  
  
• Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
  
  
• Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.
  
  
• Contracts with contractors when necessary.
  
  
• Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.
  
  
• Ensure quality and continuous improvement.
  
  
• Coordinates transition of projects to later phase project teams.
  
  

Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:

• 
  
  
• Takes full ownership of project
  
  
  • 
    
    
  • Acts as the single point of responsibility and accountability for the project.
    
    
  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
    
    
  • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.
    
    
  • Demonstrates proactivity, responsiveness, and follow through.
    
    
  
  
  
• Communicates decision options to stakeholders and manages those decisions.
  
  
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.

Safety:

When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:

• 
  
  
• Maintain and wear appropriate PPE as the job and tasks require it.
  
  
• Ensure hazards are addressed and rectified in a timely manner.
  
  
• Participate in incident investigations and reporting.
  
  
• Conduct safety walk-throughs on project sites.
  
  
• Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
  
  

What do we require from you?

Education/Certifications:

• 
  
  
• A PMP certification from the Project Management Institute is desired.
  
  
• Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.
  
  

Required/Desired Knowledge, Experience and Skills:

• 
  
  
• 5+ years of experience as a project manager in media technology projects, especially in consulting.
  
  
• Knowledgeable of broadcast operations and technologies.
  
  
• Comfortable with hardware and software-based solutions.
  
  
• Strong verbal and written communication skills.
  
  
• Supervisory and people skills.
  
  
• Ability to manage design/build projects for the Media business unit when not managing consulting projects.
  
  
• The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
  
  

A project manager typically has these base skills.

• 
  
  
• Has a high level of both written and verbal communication skills.
  
  
• Focused on clients and able to understand how they can use solutions to meet their business needs.
  
  
• Approachable; works well on teams. Is a natural leader.
  
  
• Delegates effectively.
  
  
• Good at setting and managing people's expectations.
  
  
• Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
  
  
• Excellent at planning.
  
  
• Forecasts and manages risks.
  
  
• Problem solver who can remain effective in tense situations.
  
  
• 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.
  
  
• Certified Scrum Master = a definite plus.
  
  
• Proven track record of successfully completing engineering projects.
  
  
• A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.
  
  
• A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problems solving and technical troubleshooting skill
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Position Overview

The Vice President of Mortgage Production has end-to-end ownership of CapCenter's direct-to-consumer lending operation, leading all functions from initial customer engagement through loan closing. This role oversees loan consultants, processing, underwriting, and closing consultants—ensuring seamless coordination across teams to deliver exceptional borrower experiences, industry-leading cycle times, and consistent volume growth.

Key Responsibilities

End-to-End Production Ownership

• Own all production KPIs: funded volume, pull-through rates, cycle time, cost per loan, and customer satisfaction
• Ensure smooth handoffs and coordination between loan consultants, processors, underwriters, and closing consultants
• Identify and eliminate bottlenecks across the entire loan lifecycle
• Balance capacity across functions to match pipeline demand and prevent backlogs

Loan Consultant Leadership

• Oversee the team responsible for converting inbound leads into qualified applications
• Develop consultative sales processes aligned with CapCenter's direct-to-consumer model
• Establish conversion benchmarks, call quality standards, and performance accountability
• Drive coaching and development programs that improve close rates and customer experience

Processing and Closing Management

• Oversee closing consultants responsible for final borrower communication and document coordination
• Lead processing and underwriting teams to meet quality and turn-time standards
• Ensure consistent application of investor guidelines and agency requirements
• Monitor condition quality, revision rates, and first-submission approval rates
• Partner with leadership on underwriting policy decisions and guideline interpretation

Operational Excellence & Technology

• Champion process improvements, automation, and technology adoption across all production
• Partner with IT and vendors on Encompass optimization and workflow enhancements
• Leverage data and reporting to identify trends, diagnose issues, and drive continuous improvement
• Support AI and automation initiatives that increase efficiency without sacrificing quality

Marketing & Capacity Planning

• Collaborate with marketing on lead flow forecasting and alignment with production capacity
• Provide feedback on lead quality and channel performance to optimize acquisition spend
• Develop staffing models and capacity plans based on volume projections and seasonal trends

Strategic Leadership

• Develop and manage production budgets across all functions
• Report to executive leadership on production performance, trends, and strategic opportunities
• Represent production in cross-functional decisions affecting the borrower journey
• Evaluate new products, process changes, or technology investments from a production feasibility perspective

Compliance & Quality Control

• Ensure all production activities meet federal and state regulatory requirements
• Partner with compliance and QC on audit findings, loan file quality, and fair lending
• Maintain appropriate controls around disclosures, documentation standards, and investor guidelines

Qualifications

Required

• 12+ years in mortgage lending with progressive leadership across multiple functions
• Direct management experience in at least two of: sales/origination, processing, underwriting, or closing
• Proven success in a direct-to-consumer, centralized, or call center lending environment
• Deep knowledge of conventional and government loan programs and AUS systems (DU, LPA, FHA TOTAL, VA)
• Strong understanding of investor guidelines and secondary market requirements
• Experience with Encompass or similar LOS platforms
• Data-driven, metrics-focused leadership style
• Active NMLS license

Preferred

• Experience leading full production operations (sales through closing) in a single role
• Background in process improvement, lean operations, or Six Sigma methodologies
• Familiarity with AI/automation applications in mortgage lending
• Track record of significant cycle time reduction or pull-through improvement

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Henrico Doctors' Hospital, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.

As a PACU Registered Nurse, you will play a critical role in the immediate post-operative care of surgical patients. Your responsibilities will include managing airway support, closely monitoring neurological and cardiac status, and responding promptly to any complications or side effects. You will provide initial wound care to the patients’ surgical site and ensure patient stability during recovery. You will collaborate with the surgical and anesthesia team. This role includes on-call availability during select non-business hours which will be discussed in the interview.

Position Details:

• Self/Preferential Scheduling posted four weeks in advance
• Supportive, visible leadership that promotes a collaborative, respectful team culture where nurses are empowered to ask questions, seek help, and provide valuable input
• Staffing Support from Certified Nurse Assistance, Patient Care Techs, Charge Nurses, and an RN float pool internal to HCA Healthcare that is available as a staffing resource as needed
• Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care

What you will do in this role:

• Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives
• Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), therapy, and more.
• Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients
• Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly
• Educate patients and families/caregivers about the patient’s medical condition, treatment and follow-up measures

• • Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
  • Basic Cardiac Life Support must be obtained within 30 days of employment start date
  • PALS Pediatric Adv Life Supt must be obtained within 30 days of employment start date
  • (RN) Registered Nurse
  • Registered Nurse Diploma
   
• No Travel Required 
• 1 year of PACU experience required

Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse RN PACU PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Come join our team with our Pulse MRI F.A.S.T Track Program. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications
Grow your Imaging Career Today! Sign on bonus eligible!

Apply today to participate in HCA Healthcare's Pulse MRI F.A.S.T. Track Program . We are looking for current American Registry of Radiologic Technologist (ARRT), American Registry for Diagnostic Medical Sonography (ARDMS) or Nuclear Medicine Technology Certification Board Technologists (NMTCB) to take the next step in their career through HCA Healthcare's Pulse MRI F.A.S.T. Track Program. This new program is a 14-week intensive online certification program offered through Pulse-Radiology. A significant benefit of this program is that participants work, and are paid for a full-time work week while receiving the necessary hours to gain the clinical experience and didactic training needed to sit for the ARRT MRI registry exam.

Why you should consider participating:

• The program, including tuition and ARRT registry exam fee, is fully covered by HCA Healthcare.
• The training includes self-paced virtual curriculum in addition to hands-on, preceptor-led training.
• The program offers colleagues in imaging technology new opportunities for career growth in the imaging space.

What qualifications you will need:

• Required: ARRT, ARDMS or NMTCB
• Preferred: One year of experience in a Rad Tech role - Exceptions for new grads can be made for those who excelled academically and showcased excellent technical skills during clinicals

Henrico Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our MRI Training Opportunity opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About the Team

The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs.

What You Will Do – Essential Responsibilities

Develop optimal planning strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies
• Develop right optimization strategy given CarMax’s unique business model
• Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization
• Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes

Purpose of the Role

CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex planning models
• 4+ years’ experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Launch your career as a Strategy Analyst at CarMax. This role offers the opportunity to make meaningful contributions from day one, to build deep functional expertise in a critical area of our business, and to develop skills in analytics, strategy, and influence that will drive your career forward.

About Strategy at CarMax

CarMax operates one of the most complex retail and supply chain operations in the country as we sell over a million vehicles to our retail and wholesale customers a year, while serving millions of customers across 250+ locations and digital channels. Our Strategy teams tackle the key questions that define our business: Which vehicles should we acquire and from what channels? How do we efficiently move and recondition millions of cars? How do we allocate inventory across our network? How do we create seamless omnichannel experiences as customers shop online, via phone, and in stores? Our analysts partner closely with Product, Technology, and Operations leaders to answer these questions, driving both operational excellence and strategic innovation.

The Role:

• Analyze - Use your analytic skills to work with CarMax’s industry-leading data while solving unique business challenges. Create insights that drive our success and industry innovation
• Collaborate & Influence – Partner with leaders across the organization to deploy insights and shape strategies. Use presentation and communication skills to share analytic findings and effect positive change
• Learn & Grow - Tackle diverse business problems. Benefit from training & experiences that enhance both technical (e.g., coding, analytic methods) and soft skills (e.g., communication, storytelling)
• Contribute to our Community - Join a vibrant community of over 200 full-time analysts from diverse backgrounds. Build friendships and professional relationships that will enrich your experience and contribute to your future success.

Our Values:

Our analysts address important business opportunities, embodying CarMax’s four core values while bringing analytic solutions to life:

• Do the Right Thing: We uphold a culture of integrity, promoting a respectful and inclusive work environment.
• Put People First: We prioritize associate development, healthy work culture & ensuring a great experience for our customers.
• Win Together: Teamwork is key; we learn from each other and value diverse perspectives.
• Go for Greatness: We strive for continuous improvement, enhancing our skills and the products we create & solidifying CarMax’s industry leadership.

Core Competencies:

• Practical experience (coursework, projects, research, internships)
• Enthusiasm for growth, development, and learning
• Curiosity and critical thinking skills
• Passion for problem-solving and leadership development
• Proactivity and commitment to delivering results
• Dedication to continuous improvement and innovation

Requirements:

• Bachelor’s Degree required, in an analytical/quantitative major preferred
• 0-2 years of experience in an analytical role
• Proficiency with computers and database systems and/or software packages preferred (ex. SQL, Snowflake, Python, Tableau, PowerBI, Microsoft Suite)
• Excellent verbal, written, and interpersonal skills

Work Authorization:

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

About CarMax:

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

AGE Solutions is seeking an Audio-Visual Command Meeting (AVCM) Engineer. In this role, you will travel within their assigned zone to support Senior Executive Services (SES) and Military Officer conference and meeting spaces. This role provides installation, troubleshooting, and sustainment support for enterprise audio-visual systems and will augment support to other zones as required. The ideal candidate is a hands-on AV professional with strong technical expertise, the ability to lead AV efforts on-site, and experience working in classified environments.

This position is based out of Richmond, VA with regional CONUS travel.

Key Responsibilities:

• 
  
• Travel within assigned zone and provide augmentation support to other zones as needed
  
• Support SES and Military Officer conference and meeting spaces
  
• Install, pull, terminate, label, and test all AV-related cables, connectors, and interfaces
  
• Install projection screens, plasma/LED displays, speakers, and related AV hardware
  
• Perform installation of AV systems at client sites, including full room deployments
  
• Read and interpret blueprints, drawings, and technical documentation
  
• Wire and build AV racks to standard and customer specifications
  
• Serve as the Lead Audio Visual Engineer on projects and customer engagements
  
• Manage AV projects across various models and makes of equipment
  
• Conduct testing, analysis, troubleshooting, and corrective actions on systems, networks, hardware, and software
  
• Demonstrate thorough understanding of AV wiring standards and connector types across AV cable types
  
• Support internet-based video solutions including switchers, codecs, interfaces, and room design solutions
  
• Access classified areas to support Enterprise JWICS installation and troubleshooting of system hardware (user account not required)
  

Required Qualifications:

• 
  
• Five (5) years of relevant experience with AV engineering
  
• Have an active DoD Secret clearance at a minimum
  
• Have one (1) of the following certifications:
  
  • 
    
  • AMX Technician (Networked AV) Certification, or
    
  • Crestron CTI Technician Track Certification, or
    
  • AVIXA CTS Certification
    
  
  
  
• Ability to support mission-critical AV/VTC systems under pressure
  
• Demonstrated experience working with:
  
  • 
    
  • Crestron
    
  • Cisco
    
  • Biamp / AMX
    
  • Extron
    
  
  
  
• Willingness to travel throughout the zone as required
  
• Strong troubleshooting skills to quickly diagnose and restore AV/VTC services
  
• Ability to follow escalation procedures and provide status updates and corrective action plans to leadership/PMO
  
• Experience using a ticketing system (e.g., ServiceNow) to document troubleshooting, actions taken, and resolution details
  
• Ability to provide routine ticket updates until closure and document root cause and resolution steps
  
• Ability to provide daily operational status reporting for non-operational rooms, including estimated restoration timelines
  
• Location: This position is onsite at our customer's location in Richmond, VA and requires up to 50% travel (CONUS).
  

Compensation: $70,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.