Information Technology Jobs in Remote
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Location: United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join Our Team
We are looking for an experienced leader in experimentation methodology to join our core Applied ML team. The Applied AI and Machine Learning team handles large-scale data to support many business areas. We develop a cohesive navigation experience across channels and web pages. Our goal is to simplify and improve the shopping experience for everyday entrepreneurs worldwide, helping them quickly find what they need on our website.
In this leadership role, you will enhance the strategic direction of our experimentation methodology efforts. You will use simulations and reinforcement learning, ensuring consistency with business objectives, and supporting cross-functional teams in data-informed experimentation solutions. You will guide teams working at the intersection of large-scale foundation models, multi-agent systems, and RL-based optimization, encouraging a culture of collaboration, innovation, and technical excellence.
What you'll get to do...
- Define and drive the strategic roadmap for AI driven experimentation methodology, aligning initiatives with organizational goals and business impact
- Supervise and mentor teams of scientists and engineers, providing technical guidance and career development
- Promote meticulous experimentation, including the development of simulation environments and robust evaluation frameworks using machine learning and RL
- Collaborate with product, engineering, and business teams to translate research outcomes into scalable, production-ready experimentation solutions
- Facilitate knowledge sharing and cultivate a collaborative, innovative environment across the Applied ML team and broader organization
Your experience should include...
- 3+ years of professional experience managing and leading high-performing teams, including mentoring and coaching team member to achieve organizational goals
- 5+ years of professional experience in experimentation methodology, Reinforcement Learning, and software development
- 2 + years of professional with experimentation platforms, data pipelines, and analytical tools to guide methodological rigor
- A deep understanding of statistical principles, causal inference, and experimental design for large-scale digital products
- A track record of partnering effectively with experimentation platform teams, product managers, and business stakeholders to drive data-informed decision-making
- 5+ years of professional experience translating complex statistical concepts into actionable insights for technical and non-technical audiences
- The ability to define and implement a vision for experimentation best practices across diverse product areas
You might also have...
- Master's in computer science or equivalent quantitative fields
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: United States - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?
GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.
What you'll get to do...
- Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
- Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
- Build repeatable/reusable security processes and frameworks.
- Review quality issues and work towards detecting security flaws both obvious and discrete.
- Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
- Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.
Your experience should include...
- 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
- Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
- Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
- Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
- Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.
You might also have...
- Bachelor's degree in computer science or related field.
- Master's degree or PhD in Computer Science or related field.
- Hosting industry and/or cloud Experience.
- Experience in hardware security.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: United States - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?
GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.
What you'll get to do...
- Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
- Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
- Build repeatable/reusable security processes and frameworks.
- Review quality issues and work towards detecting security flaws both obvious and discrete.
- Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
- Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.
Your experience should include...
- 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
- Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
- Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
- Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
- Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.
You might also have...
- Bachelor's degree in computer science or related field.
- Master's degree or PhD in Computer Science or related field.
- Hosting industry and/or cloud Experience.
- Experience in hardware security.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
We are actively looking to hire talented Psychologists in the Temecula area, who are passionate about patient care and committed to clinical excellence.
/nWe offer Psychologists:
- Sign on bonus
- Competitive Compensation: $140,000 - $152,000.
- Flexible work schedules.
- Generous ‘above market’ compensation with unlimited/uncapped earnings.
- Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP and more.
- Collegial work environment.
- Newly designed and modern offices.
- Full administrative support.
- Latest in digital technology.
- Strong work/life balance.
Psychologists are a critical part of our clinical team. We’re seeking Psychologists that are:
- Fully licensed and credentialed in CA, including a Ph.D. or Psy.D.
- Experienced with caring for adult and/or child and adolescent populations.
Please reach out directly to arrange a time to speak by phone and include your CV, thank you.
Michael Pitts
Director, Practice Development
(C) 623-308-4226
(W) 619-810-9495
About LifeStance Health
LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Our values:
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use or Additionally, our recruiters utilize email addresses with the @ domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at or by calling Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
Remote working/work at home options are available for this role.
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
We are actively looking to hire talented Psychologists in the Temecula area, who are passionate about patient care and committed to clinical excellence.
/nWe offer Psychologists:
- Sign on bonus
- Competitive Compensation: $140,000 - $152,000.
- Flexible work schedules.
- Generous ‘above market’ compensation with unlimited/uncapped earnings.
- Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP and more.
- Collegial work environment.
- Newly designed and modern offices.
- Full administrative support.
- Latest in digital technology.
- Strong work/life balance.
Psychologists are a critical part of our clinical team. We’re seeking Psychologists that are:
- Fully licensed and credentialed in CA, including a Ph.D. or Psy.D.
- Experienced with caring for adult and/or child and adolescent populations.
Please reach out directly to arrange a time to speak by phone and include your CV, thank you.
Michael Pitts
Director, Practice Development
(C) 623-308-4226
(W) 619-810-9495
About LifeStance Health
LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Our values:
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use or Additionally, our recruiters utilize email addresses with the @ domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at or by calling Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
Remote working/work at home options are available for this role.
Job description:
Great Opportunity for a Staffing Area Director! Great salary and benefits package! This is an in person and location(s) position covering areas in New Jersey, Maryland, and Pennsylvania. We are looking for individuals with a strong staffing industry (working directly with staffing companies) experience and distribution/warehouse experience.
Individuals with heavy client facing account communication/interaction and problem-solving experience are ideal for this role. Strong technical skills in MS Office, Excel, Apps, and ability to adapt to ATS systems, write and communicate reports etc. Great communication skills, ability to travel within the area and focused on visibility and onsite support within the client locations. Need a strong decision maker and execute well on operations and client needs, able to work well as an independent leader, and team player. Development of teams within the areas, including main point of contact leader at each location as well. Need to have some staffing operational experience but also open to other backgrounds that have been heavy in face-to-face client and account management. High energy, focused, organized, and professional individual with staffing, client/account along with good technical skills is the priority. Looking for individuals that are mid-career and looking for progression. Bilingual skills are a plus! APPLY TODAY!
Job Details:
Area Director
* $120k - $130k Annual Salary
* Responsible for client locations within the New Jersey, Maryland, and PA surrounding areas
* Great company and opportunities for growth!
* Competitive salary and benefits including Medical/Dental/401k and 401k match!
Job Description
SUMMARY: The Area Director is responsible for maximizing the sales revenue and profits for multiple existing client locations within the MD/PA/NJ area. The Area Director will provide strategic direction and leadership to sales and operation teams to drive business development, recruitment, and increased profitability and market share with current customers. This is a hands-on and in person management position which will require travel to multiple client locations
ESSENTIAL FUNCTIONS:
- Evaluates businesses and recruiting opportunities and develops and implements recruiting programs (if and as needed to support local teams)
- Develops and executes operational plans and programs, both short and long term, to support sales, revenue and growth objectives of the Company
- Trains and develops team (Onsites/Staffing Specialists/Onboarding Specialists/Account Managers) for succession planning or overall development for growth.
- Accountable for revenue growth and area profitability management
- Prepares and manages office budgets, P&L responsibilities, administers expense control programs and approves employee expenses
- Maintains control of pricing, contracts and proposals to ensure sales, gross margin and profit objectives are met
- Recruits, hires and trains staff and provides developmental and career opportunities for staff
- Identifies, pursues and develops new accounts through awareness of the local market, competitor activities and community growth plans
- Explores all existing and new clients to determine where business expansion opportunities exist.
- Establishes and maintains rapport with key clients and acts as a key member of the sales team on large accounts and new client prospects
- Surveys clients regarding perception of service and emphasizes quality and service to identify opportunities to further grow existing accounts
- Ensures compliance with office procedures and all State, Federal, and local laws and regulations
- Communicates the business direction, changes in policy and procedure, and other information to all offices
- Makes client service calls to assigned accounts to communicate new services and assists in planning for staffing requirements
- Maintains appropriate documentation regarding personnel performance
QUALIFICATIONS:
- 5+ years proven and successful direct sales and P&L experience preferably within the staffing and service industry
- Experience in a high pressure, customer service-oriented environment
- 2+ years managing multiple operating units with indirect supervisory responsibility required, preferably in the staffing industry
- Strong face-to-face client and account management experience
- Bachelor’s degree strongly preferred; equivalent experience may be acceptable
Job Description
- Strong communication (verbal and written) and interpersonal skills necessary
- Must maintain highly sensitive and confidential information
- Must demonstrate ability to work independently, multi-task and possess strong organizational skills
- Demonstrates flexibility, openness, respect and sensitivity in dealing with others
- Maturity, judgment, and consultative ability to interact effectively with employees at all levels of the company and clients
- Strong customer service skills and growth selling skills required
- Ability to build morale and group commitments to goals and objectives
- Must be a decisive individual who possesses a "big picture" perspective
- Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Apps, ATS etc)
Immediate Need Opportunity! Join a stable, established, and recognized company on the cutting edge of staffing solutions for their clients! We have a great story to tell, and need individuals to share our story, work on improving standards, finessing relationships, and through those efforts, increasing revenues. APPLY TODAY for IMMEDIATE consideration!
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401k
- 401k Match
Work Location: In person (3 days onsite at client locations, up to 2 days working remotely)
Remote working/work at home options are available for this role.
Madison Allied LLC is a Florida licensed, technology driven real estate brokerage looking for MOTIVATED licensed real estate agents to join our team. Madison Allied does things differently; Our Program enables MOTIVATED real estate agents to succeed through best in class 1 on 1 coaching and support and lead programs ! Real Estate Agents who Successfully Complete our RUNWAY program may qualify for company provided lead programs at no upfront cost!
Please set up a time to speak and learn more by applying to this advertisement, we will then reach out to schedule a 15-minute time to speak.
More of what we provide:
No Floor Time/ Flexible Schedules
Live Transfer Lead Programs
On The Job Training & Coaching
Best in class transaction support
More about you:
Current Real Estate License in the state which you are applying
Realtor member or willingness to join a local Realtor board
Motivated to advance your career
Organized Self Starter
FLORIDA REAL ESTATE BOARD MEMBERSHIPS:Miami Association of Realtors (MIAMI), RAPB, GFLR, Greater Orlando Realtors Association (ORRA), Osceola County Realtors (Oscar), Greater Tampa Realtors Association and Pinellas Realtor Organization, West Pasco Board of Realtors (WPBOR), Space Coast Association of Realtors, Sarasota / Manatee, Lake & Sumter County, Northeast Florida (NEFAR), Lakeland Realtors, West Volusia County, Royal Palm Coast, Emerald Coast, Daytona Beach, New Smyrna Beach & More!
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
*This is an on-site role based in East Haven, CT. Candidates must live within commuting distance and be authorized to work in the U.S.*
Summary:
Town Fair Tire is seeking a highly motivated Quality Assurance Tester to join a mid-sized team of
Software Developers, Data Scientists & Network Admins. The Tester’s primary role is to ensure the stability and integrity of in-house proprietary Software. Ideal candidate must have 4+ years of
experience in Manual Testing on web based applications. Testers will also be involved in software
deployment processes. This position also offers an entry level opportunity for learning or improving skills with Automation Testing utilizing Gherkin syntax on a C# codebase.
Duties and Responsibilities:
Test in-house proprietary Software for defects
Use of Visual Studio and proprietary tools for code deployments
Assist in creation, maintenance, and regular execution of Gherkin based Automation Scripts
coded in C#
Drive assigned tasks to completion with minimal oversight
Raise concerns or issues as early in the SDLC as possible
Contribute insight on user experience concerns or ideas
Communicate with developers and Project Owners to ensure functional and user requirements
are being met
Document functional defects thoroughly using bug tracking and task management tools (Wrike)
Collaborate with end users to collect data on reported defects or concerns
Assist in all testing processes involving the migration and integration of new and legacy
technologies
Participate in the identification and implementation of continuous improvement in process and
standards for the entire team
Requirements:
To be considered for this job, candidates may be required to have the following skills and
experience:
4+ years experience in Manual Software testing
Knowledge of quality assurance, software testing principles and practices, and understanding of
SDLC
Experience with testing across a range of application types, including web, mobile and desktop
Strong ability to identify, analyze, and resolve issues in collaboration with Product Owners and
Developers, including verification of implemented fixes
The ability to self-manage deliverables and communicate concerns
Display ownership and autonomy to work on tasks and be pro-active in managing it end to end
Excellent team building skills, including cross-functional team building
Participate in requirement analysis to understand specifications and user stories
Familiarity with Gherkin automation test architecture
Familiarity with SQL database structures and use
Familiarity using software Version Control application Git
Personal Attributes:
Demonstrate a personal passion for delivering Top Quality product results
Proactive attitude toward improving and optimizing existing and future systems
Enthusiasm for learning new tools and methodologies
Strong interpersonal, written, and oral communication skills
Able to conduct research into software issues and products as required
Ability to present ideas in user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Remote working/work at home options are available for this role.
100% Remote. Incredible Growth Opportunities. World Class Mentors and Leadership Teams.
AO wants YOU to join the team. AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outstanding self determination and are looking to grow within their careers working full-time. With the role being commission based pay, YOU determine how much YOU are worth.
Company Incentives:
- Incentive Trips with Top Leaders to destinations like Cabo, Tulum, Vegas, and Cancun
- Incredible Prizes - Jeep Wranglers, Macbook Pros, and Airbnb Getaways
- 100% Remote Work From Anywhere (no, really!) Weekly Training Calls
Preferred Qualifications:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
To be considered, please submit your contact information and an updated copy of your resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*
Remote working/work at home options are available for this role.