Information Technology Jobs in Powell
631 positions found — Page 44
JOB DESCRIPTION
Day-to-Day
As a Senior Associate:
Client Rep, you will own and manage the renewal lifecycle for assigned clients while ensuring accurate, timely updates in agency management systems. You will collaborate closely with internal teams, carriers, and clients to drive exceptional service and high retention.
You’ll work closely with a mix of tenured and mid-level team members, with clear paths for development into Senior Account Manager or Team Lead roles.
Key responsibilities include:
- Set up and maintain client accounts, contacts, and policy information in EPIC and related systems throughout the renewal process.
- Coordinate loss runs, experience mods, endorsements, cancellations, and policy changes.
- Draft carrier submissions, prepare proposals, and assist with online portal quoting.
- Generate client letters (BORs, pre-renewal, proposal cover letters, etc.) using established templates.
- Organize and name documents in EPIC; create and assign activities to appropriate team members.
- Deliver audits, endorsements, certificates, and proofs of insurance.
- Assist with claims escalations and billing/payment questions.
REQUIRED SKILLS AND EXPERIENCE
- 3+ years of Commercial Property & Casualty insurance experience (commercial line)
- Active Property & Casualty Insurance License
- Proficiency with agency management systems (EPIC highly preferred)
- Ability to analyze coverage needs and support guaranteed-cost program designs
NICE TO HAVE SKILLS AND EXPERIENCE
- Experience working in a high-volume brokerage environment
- Familiarity with CSR24 or Indio
- Prior experience developing longer-term account strategies
- College degree (preferred but not required)
- Strong Excel skills (formulas, formatting, templates)
COMPENSATION
$45k-$68k/yr
full benefits
Equal Opportunity Statement
Insight Global is committed to diversity and inclusivity.
JOB DESCRIPTION
Day to Day:
You will act as the primary service contact for your clients, overseeing renewals, coverage analysis, carrier negotiations, and all day‑to‑day policy servicing. This role offers a strong blend of technical insurance work, strategic client planning, and hands‑on relationship management. You will collaborate closely with Client Advisors, Account Executives, and carrier partners while working alongside a service pod of Account Managers and Associates.
Key Responsibilities Include:
- Evaluate exposures, obtain quotes, negotiate terms, and finalize carrier offerings
- Lead risk analysis, gather client information, and provide technical coverage recommendations
- Determine markets aligned with carrier strategy
- Prepare and deliver strategic renewal materials and carrier submissions
- Bind coverage, review binding documents, and ensure accuracy
- Maintain accurate account, policy, and contact data within EPIC Process renewals, endorsements, cancellations, proofs of insurance
- Generate standard client and carrier communications (BORs, proposals, pre‑renewal letters, etc.)
REQUIRED SKILLS AND EXPERIENCE
- 3+ years of Commercial P&C insurance experience (commercial line)
- Strong understanding of commercial insurance coverages and guaranteed cost programs
- Active Property & Casualty insurance license (In Ohio)
- Proficient in EPIC and carrier portal systems
- Has a book of business specifically for small companies
NICE TO HAVE SKILLS AND EXPERIENCE
- Strong MS Office skills;
- Excel proficiency (formulas, formatting, templates)
- High School Diploma or equivalent
COMPENSATION
$60k-$87k/yr
full benefits
Equal Opportunity Statement
Insight Global is committed to diversity and inclusivity.
Working at Goosehead
We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.
Principal Duties and Responsibilities
- The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.
Licensing, Training, and Position Requirements:
- Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
- This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
- Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
- Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.
Benefits Summary
- Comprehensive health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
Experience and Education
- Bachelor’s degree, 3.0 GPA preferred.
- Passing the state licensing exam, once hired
- Legally authorized to work the United States
Preferred Skills, Abilities, Soft Skill Factors
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, proactive, and ready to take initiative
- Strong time management
- Strong attention to detail and organization
- Results-driven and committed to continuous improvement
- High integrity and honest communication
Equal Employment Opportunity
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
We are seeking strategic sales leaders with strong business acumen and collaborative skills who are passionate about self-development and deeply motivated by the quest of delivering value to patients and their families. The ideal candidate will have sales experience in HIV or (at least) one of the following specialties: infectious disease, Hepatology, Cardiovascular, or Diabetes. Strong knowledge of specialty injectables and infusion reimbursement is preferred. In this highly specialized role, you'll work collaboratively in your territory promoting an injectable and infused product to treat HIV. The selected professional will be an integral part of EVERSANA/Theratechnologies sales team, responsible for developing and managing an assigned territory.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Develop and execute a strategic sales plan to achieve sales targets and related business results.
- Identify and prioritize key customers, healthcare providers, and institutions to
- maximize product sales and market penetration.
- Regularly assess and analyze sales performance, identify areas of improvement, and
- implement corrective measures to meet or exceed sales goals.
- Function as the primary driver for sales function with the customers
- Work closely with the cross functional partners to develop and execute sales strategies, promotional activities, and tactics that align with overall business objectives.
- Monitor market trends and customer feedback to refine sales strategies.
- Manage the expense budget for your sales territory efficiently and responsibly, ensuring cost-effectiveness while meeting business objectives.
- Keep detailed records of expenses, sales activities, customer interactions, and other relevant data to provide accurate and timely reports.
- Stay up-to-date with the latest advancements, clinical data, and scientific literature related to HIV treatment to have informed discussions with healthcare professionals.
- Adhere to all applicable laws, regulations, and company policies related to sales and marketing activities.
- Maintain the highest level of ethical conduct and professionalism in all interactions with customers and healthcare professional
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- A Bachelor’s Degree, preferably in a healthcare-related field
- 3+ years’ in HIV Sales or (at least) one of the following specialties: infectious disease, Hepatology, Cardiovascular, or diabetes
- A documented history of sales success
- Strong customer orientation; a passion for science-based brands that can dramatically improve patients' lives
- Proven experience building, maintaining, and leveraging relationships
- Advanced Managed Care Organization/Accountable Care Organizations/Patient-Centered
- Advanced skills in resource collaboration with Marketing and Sales Teams
- Ability to travel overnight
- Ability to travel and possess a valid driver’s license to drive to assigned healthcare accounts, unless otherwise specified
- Ability to work a flexible schedule to accommodate events and conferences.
- Ability and willingness to conduct field travel (5 days a week), as well as to travel to sales meetings, client sites, etc. including overnight travel.
- All other duties as assigned
- Ability to set goals and deliver agreed objectives under tight timelines
- Ability to prioritize
- Ability to generate ideas and find solutions
- Ability to work both alone and in a team
- Team spirit and tendency to help each other
- Versatility and flexibility
- Exceptional organizational skills
- Ability to assemble and lead cross-functional teams toward a shared vision of success
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Gritology Inc. partners with national brands inside major retailers to support customer engagement, brand awareness, and in-store sales programs. Our culture reflects the mindset of competitive athletics — teamwork, discipline, accountability, and a drive to win — translated into a professional career environment. This is a full-time, on-site position with structured training and development through a Management Training pathway.
Role Overview:
The Sports-Minded Sales Representative supports in-store customer interactions, brand representation, and sales support while developing skills in leadership, communication, and team collaboration. This role is suited for individuals who enjoy goal-driven environments and learning through hands-on experience.
Responsibilities:
- Engage with customers and provide product and service information
- Support in-store marketing initiatives and brand presentations
- Deliver a professional and positive customer experience
- Contribute to team sales goals and performance expectations
- Share customer feedback and insights with leadership
- Represent partner brands in a face-to-face environment
Qualifications:
- Competitive, team-oriented mindset
- Strong communication and people skills
- Reliable, goal-driven, and coachable
- Comfortable working in a fast-paced, in-person retail setting
- Prior experience in sales, retail, customer service, or athletics is helpful — not required
- Must be 18+ and authorized to work in the U.S.
Compensation & Development:
- Weekly compensation with performance-based incentives
- Full-time W2 employment
- Structured paid training and leadership development
- Opportunities for advancement based on performance
- Professional mentorship and skill-building
(Compensation structure and role details are reviewed during the interview process in alignment
with applicable employment guidelines.)
Equal Opportunity Statement:
Gritology Inc. is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
How to Apply:
Apply directly through LinkedIn to be considered. Qualified candidates will be contacted by the recruiting team regarding interview availability.
- Seniority Level
- Entry level
- Industry
- Marketing Services
- Employment Type
- Full-time
- Job Functions
- Sales
- Skills
- Sales
- Training
Working at Goosehead
We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.
Principal Duties and Responsibilities
- The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.
Licensing, Training, and Position Requirements:
- Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
- This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
- Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
- Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.
Benefits Summary
- Comprehensive health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
Experience and Education
- Bachelor’s degree, 3.0 GPA preferred.
- Passing the state licensing exam, once hired
- Legally authorized to work the United States
Preferred Skills, Abilities, Soft Skill Factors
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, proactive, and ready to take initiative
- Strong time management
- Strong attention to detail and organization
- Results-driven and committed to continuous improvement
- High integrity and honest communication
Equal Employment Opportunity
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Working at Goosehead
We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.
Principal Duties and Responsibilities
- The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The Account Executive position has a first-year average on-target earnings of $105,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.
Licensing, Training, and Position Requirements:
- Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
- This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
- Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
- Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.
Benefits Summary
- Comprehensive health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
Experience and Education
- Bachelor’s degree, 3.0 GPA preferred.
- Passing the state licensing exam, once hired
- Legally authorized to work the United States
Preferred Skills, Abilities, Soft Skill Factors
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, proactive, and ready to take initiative
- Strong time management
- Strong attention to detail and organization
- Results-driven and committed to continuous improvement
- High integrity and honest communication
Equal Employment Opportunity
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
About Goosehead
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners.
Job Summary
The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.
Principal Duties and Responsibilities
The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.
Experience and Education
- Passing the state licensing exam, once hired
- Legally authorized to work in the United States
Required Skills and Abilities
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, hands on, self-starter mindset that can do the work
- Strong time management
- Strong attention to detail and organization
Benefits Summary
- High quality voluntary health, vision, dental insurance programs
- Paid holidays, vacation, and sick leave
- Benefit offerings vary per agency*
This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Working at Goosehead
We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.
Principal Duties and Responsibilities
- The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.
Licensing, Training, and Position Requirements:
- Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
- This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
- Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
- Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.
Benefits Summary
- Comprehensive health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
Experience and Education
- Bachelor’s degree, 3.0 GPA preferred.
- Passing the state licensing exam, once hired
- Legally authorized to work the United States
Preferred Skills, Abilities, Soft Skill Factors
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, proactive, and ready to take initiative
- Strong time management
- Strong attention to detail and organization
- Results-driven and committed to continuous improvement
- High integrity and honest communication
Equal Employment Opportunity
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Job Title: HEDIS/Quality Improvement Medical Records Collector
Location: Columbus, OH or Central Ohio Area Only
Duration: 9 to 18 months
Shift: 8:00 AM – 5:00 PM (CST/EST)
Position Type: Contract (Temp to Hire: No)
Required Experience: 2+ years
Job Overview:
#### Healthcare is seeking a detail-oriented and dedicated HEDIS/Quality Improvement Medical Records Collector to support our annual HEDIS audits and other quality improvement initiatives. This role involves collaborating with healthcare providers to retrieve medical records using various methods, including phone calls, fax, mail, electronic medical record (EMR) systems, and onsite visits. The ideal candidate will have experience with HEDIS audits, medical record retrieval, and a strong understanding of HIPAA regulations.
Key Responsibilities:
- Provider Outreach & Medical Record Retrieval: Initiate contact with healthcare providers via phone, fax, mail, EMR systems, or direct onsite visits to retrieve medical records for HEDIS audits.
- Medical Record Documentation & Organization: Track and document outreach efforts, ensuring detailed notes on call attempts and communication in the tracking system. Organize and rename files according to established guidelines.
- Data Management & Upload: Upload and process collected medical records into the HEDIS application and internal databases, ensuring completeness and accuracy of the records before submission.
- Project Coordination Support: Assist the HEDIS team and leadership in managing project timelines, tracking medical records, and coordinating efforts for timely collection.
- Vendor Coordination: Work with vendors to support record retrieval, following up as needed to ensure timely and accurate submissions.
- Problem Solving & Escalation: Identify non-responsive providers and challenging cases, escalating issues as needed to ensure timely record collection and submission.
- Travel Requirements: May require onsite visits to provider offices for medical record retrieval.
Required Skills & Qualifications:
- HEDIS & Medical Records Knowledge: Experience with HEDIS audits and medical record retrieval processes. Familiarity with EMR systems and handling PHI securely.
- HIPAA Compliance: In-depth understanding of HIPAA regulations and confidentiality standards when handling sensitive medical information.
- Customer Service & Communication Skills: Strong verbal and written communication skills with professional phone etiquette. Excellent customer service and active listening skills.
- Attention to Detail: Strong organizational skills with a keen eye for accuracy and detail in tracking medical records and related documentation.
- Technical Proficiency: Ability to work with Microsoft Office Suite and data analysis tools (e.g., Excel). Comfortable learning new software programs.
- Time Management & Prioritization: Strong ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
Additional Information:
- Candidates must be able to work within the CST or EST time zone and maintain a standard 8:00 AM to 5:00 PM work schedule.
- This is not a temp-to-hire position; the role is contract-based for a minimum of 9 months, with potential for extension.
If you meet the qualifications and are passionate about improving healthcare quality, we encourage you to apply!
