Information Technology Jobs in Powell Ohio

647 positions found — Page 27

Account Executive - Corporate Sales (May 2026 Start)
✦ New
Salary not disclosed
Columbus, OH 1 day ago

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.


Principal Duties and Responsibilities

  • The primary responsibility of an Account Executive is to build a book of business through:
  • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
  • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.


Compensation Summary

The Account Executive position has a first-year average on-target earnings of $105,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.


Licensing, Training, and Position Requirements:

  • Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
  • This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
  • Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
  • Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.


Benefits Summary

  • Comprehensive health, vision, disability, life, and dental insurance programs
  • 401K Matching Plan
  • Employee Stock Purchase Plan
  • Paid holidays, vacation, and sick leave


Experience and Education

  • Bachelor’s degree, 3.0 GPA preferred.
  • Passing the state licensing exam, once hired
  • Legally authorized to work the United States


Preferred Skills, Abilities, Soft Skill Factors

  • Exceptional written and verbal communication
  • Experience in a fast-paced work environment
  • B2B or B2C sales experience or related college major
  • Competitive attitude
  • Networking abilities
  • Entrepreneurial spirit
  • Problem-solving mentality
  • Self-motivated, proactive, and ready to take initiative
  • Strong time management
  • Strong attention to detail and organization
  • Results-driven and committed to continuous improvement
  • High integrity and honest communication


Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.


To learn more about our job opportunities, apply here. We look forward to speaking with you!

Not Specified
Director of Manufacturing Operations
✦ New
Salary not disclosed
Columbus, OH 1 day ago

Site Leader / Director – Manufacturing Operations

Columbus, Ohio


Lead a Major Manufacturing Operation Supporting Global Consumer Brands


An exciting opportunity has arisen for an experienced Site Leader / Director to lead a large-scale manufacturing facility supporting some of the world’s most recognised consumer brands.

This site is a key North American operation within a global manufacturing organisation, producing high-volume personal care and cosmetic products. The facility plays an important role in supporting major international customers through formulation development, bulk manufacturing, filling, and packaging operations.

The business has a strong reputation for quality and operational capability and is continuing to invest in strengthening leadership and operational performance at the site level.

This position offers the opportunity to lead a large manufacturing organisation, shape the leadership culture, and drive operational excellence across the facility.


The Opportunity

The Site Leader will have full responsibility for the operational and financial performance of a large manufacturing facility employing approximately 500 employees across multiple shifts.

You will lead all core site functions including manufacturing, engineering, planning and scheduling, client services, and safety while partnering closely with corporate functions such as HR, finance, quality, and R&D.

This role requires a hands-on operational leader capable of balancing operational stability with continuous improvement while building strong alignment across the leadership team.


Key Responsibilities

• Provide overall leadership and direction for the manufacturing site

• Maintain full P&L accountability for operational and financial performance

• Lead manufacturing, engineering, planning, and operational support functions

• Drive operational excellence, productivity, and continuous improvement initiatives

• Strengthen collaboration across leadership teams and functional departments

• Establish clear performance expectations and accountability across the site

• Partner closely with commercial teams to support customer programs and growth


Ideal Background

We are seeking a senior manufacturing leader who brings:

• Experience leading large-scale manufacturing operations (300–700+ employees)

• Full site P&L responsibility

• Background in high-volume manufacturing environments such as cosmetics, personal care, CPG, pharmaceuticals, or food

• Experience driving lean manufacturing, operational excellence, and productivity improvements

• Strong leadership capability managing complex, cross-functional teams


Leadership Style

The successful candidate will be:

• A visible and hands-on leader who engages directly with teams on the manufacturing floor

• A strong communicator who sets clear expectations and holds teams accountable

• Skilled at building alignment across multiple departments and stakeholders

• Comfortable leading both operational stability and organisational improvement


Why This Role?

This role offers the opportunity to:

• Lead a major manufacturing facility supporting global consumer brands

• Shape leadership culture and operational performance

• Drive improvement and operational excellence across a complex operation

• Play a key role within a growing international manufacturing organisation

Interested?


If you are an experienced manufacturing leader interested in leading a large-scale site and driving operational performance, we would welcome the opportunity to speak with you.


Please apply directly via LinkedIn or contact us confidentially for further information.

Not Specified
Account Representative - Dock and Door
✦ New
Salary not disclosed

Sales - Account Representative, Dock and Door Equipment

Location:

New Albany, OH, US, 43031


Company Description:


Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide range of high-quality material-handling equipment, fleet management solutions, warehouse products, and support services, meeting their needs anytime, anywhere.

The territory for this position is Columbus, Cambridge, Washington Courthouse, Marion, Delaware, and Mt. Vernon.


Job Duties

  • Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
  • Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company’s position in existing & target accounts.
  • Develop a territory management plan to maximize time with customers.
  • Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
  • Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with the Sales Manager.
  • Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to the Northern Kentucky branch.


Minimum Qualifications

  • Less than 2 years of related experience
  • High school diploma or equivalent
  • Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

  • A bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or a related business program is a plus.
  • Strong communication, organizational, and time management skills.
  • Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
  • Intermediate computer skills, including a working knowledge of Microsoft Office Suite.


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.


No agency calls, please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Not Specified
Production Technician
✦ New
Salary not disclosed
Columbus, Ohio Metropolitan 2 hours ago

Job Title: Technician 1

Location: Columbus, OH

Job Type: Full-Time, multiple shifts available

Req ID:


About Us:

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world. We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe. Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.


Description:

We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are seeking a talented and motivated Technician 1 to join our team.


In this role, you will be responsible to setup, run, and clean equipment in production area and make product following appropriate procedures in a clean and safe work environment meeting with all cGMP, FDA, DEA, OSHA and other applicable regulations.



Key Responsibilities:

  • Performs the Setup, Run and Clean of Dispensed, Manufactured and Packaged product ensuring compliance with and following all appropriate policies, procedures, formula cards, batch records, etc., cGMP, FDA, DEA OSHA through the use of hand tools, removal and replacement of machine parts, adjustment and instrumental devices and cleaning of parts.
  • Maintains and ensures documentation, both written and electronic, is accurate, complete and factual as required by policies, procedures and regulatory guidelines.
  • Holds quality and reliability as high standards of production service and clearly communicates these standards to others.
  • Provides input and suggestions for process improvements as well as for procedure writing and revision.
  • All other duties as assigned.


**A skills assessment is required for this role.


Qualifications:

We value the skills and experiences candidates bring to the table. While we have listed some qualifications below, we encourage candidates to apply even if they do not meet all of them:


  • High school diploma or GED.
  • Ability to use computers to perform a variety of data-entry transactions and to retrieve information (procedures; safety, employment, and other information). Must be proficient in MS Office products (specifically Word, Outlook, and Excel).
  • Ability to perform data entry/maintenance in SAP or equivalent systems.
  • Pharmaceutical or other regulatory (cGMP) experience preferred


What We Offer*:

  • Annual performance bonus, commission, and share potential
  • Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 3% of eligible pay. Hikma will match 100% of the first 6% of eligible pay that you contribute
  • A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date). Additional days granted upon reaching work milestone anniversaries
  • 3 personal days (prorated based on hire date)
  • 11 company paid holidays
  • Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
  • Employee discount program
  • Wellbeing rewards program
  • Safety and Quality is a top organizational priority
  • Career advancement and growth opportunities
  • Tuition reimbursement
  • Paid maternity and parental leave


*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment. Benefits are subject to change as well as specific plan or program terms.


Equal Opportunity Employer:

Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law


#LI-ES1

Not Specified
Alarm Technician
Salary not disclosed
Columbus, Ohio Metropolitan 3 days ago

Is this you?

  • You are driven to use your knowledge, skills, and work ethic to make a difference, saving both lives and property
  • You have a passion for delivering top-notch customer service
  • You thrive in a fast-paced work environment, always up for learning something new


If yes, then bring your talent and skills to F.E. Moran Fire Protection!


We have an exciting opportunity in Columbus, OH for an experienced Fire Alarm Technician.As our company continues to expand, we want you to grow and develop with us!


You Are:

  • KNOWLEDGEABLE: High school diploma or equivalent; previous Fire Alarm Technician, Security Technician or other electronic systems experience; Understanding of NFPA standards, International Building and Fire Codes, Accessibility Codes, and state and locally adopted life safety codes
  • TECHNICAL: Proficient in the application of Basic Electronic Theory and in the use of a digital multimeter; Ability to read and understand blueprints, schematics, and datasheets; Experience in troubleshooting, repair, and maintenance of fire alarm and other electronic systems preferred; Intermediate MS Office and Excel skills
  • A SELF-STARTER: Learn quickly and use your resources to be successful in your role
  • ANALYTICAL: Ability to read and understand technical information, analyze, think critically, and problem-solve
  • FLEXIBLE: Travel to client sites regularly; Apply technical skills across multiple system types and disciplines, including fire alarm, intrusion, CCTV, access control, and structured cabling


What You’ll Do:

  • SERVICE & INSTALL: Assemble control panels and build system programs; Install low voltage cabling and electronic system components; Troubleshoot systems to the component level to identify equipment necessary for repairs; Inspect and test fire alarm and other electronic systems
  • KEEP TO CODE: Ensure that projects are compliant with local, state, federal, and district codes, regulations, and specifications; Complete required documentation accurately and in a timely fashion
  • PUT SAFETY FIRST: Adhere to OSHA, customer, and safety protocols while on site; utilize safety best practices when lifting, moving, or pushing heavy materials and while climbing, balancing, and maneuvering on the job site
  • COMMUNICATE: Provide thorough and timely information to clients; Communicate status of work orders to supervisors and other office staff
  • COLLABORATE: Coordinate with project Foreman and other trades to complete projects and work orders efficiently; Maintain positive working relationships with field and office staff


What We Offer:

  • TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
  • DEVELOPMENT: Opportunities to learn, develop, and enhance your skills and abilities
  • WORK ENVIRONMENT: Professional, engaging, supportive, and rewarding
  • TEAM: Play an integral role in a knowledgeable and high achieving group of professionals


Who We Are:

The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.


Interested? Apply Now!


Candidates must be at least 21 years of age to be eligible for positions that require participation in the company’s fleet program. This is a requirement for roles involving the operation of company vehicles.


At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at

Not Specified
Senior Property Manager
Salary not disclosed
Hilliard, OH 3 days ago

Equity ECS is a national, full-service commercial real estate firm headquartered in Columbus, OH, with regional offices in Atlanta, Cincinnati, Dayton, and Orlando. As one of a limited number of firms that can offer a uniquely tailored service, we offer complete and professional services in real estate development, brokerage, construction, as well as program, asset, and property management.


As a Senior Property Manager, you are responsible for the strategic oversight and day-to-day operations of a portfolio of commercial properties. This role requires advanced experience in financial management, tenant relations, vendor negotiation, and asset performance. You will act as a trusted partner to ownership, Asset Management, Real Estate Services, and leasing teams, ensuring properties are operated in alignment with ownership objectives and long-term value creation.

The Senior Property Manager is a leader within the property management team, providing mentorship, guidance, and elevated problem-solving. This position is coached by the Director of Property Management.


Role Responsibilities:

  • Oversee and manage a portfolio of multiple large commercial properties, ensuring operational excellence and compliance across all assets.
  • Track and maintain comprehensive property information, including tenants, vacancies, rent statements, disbursements, contracts, and facility management activities.
  • Operate assets in alignment with ownership financial goals, proactively identifying risks and opportunities to enhance performance.
  • Prepare, analyze, and present annual budgets, forecasts, variance reports, and property financial performance reports.
  • Negotiate and manage vendor and service contracts, including pricing, scope, and performance standards.
  • Collect rent in a timely manner and coordinate financial tracking and reporting with Real Estate Services and Finance.
  • Serve as the primary escalation point for tenant relations, resolving complex issues and maintaining strong, professional relationships.
  • Conduct regular property inspections, producing detailed written reports and photo documentation.
  • Oversee preventative maintenance and capital projects to ensure properties are well-maintained and compliant with all regulations.
  • Attend and lead client, ownership, and vendor meetings as required.
  • Collaborate with leasing teams, including assisting with space showings and tenant transitions when needed.
  • Maintain awareness of market trends, operational best practices, and regulatory changes impacting commercial real estate.
  • Provide guidance and informal mentorship to junior property management staff.
  • Bonus/Preferred: Experience managing commercial or mixed-use associations, including board interaction, budgets, and governing documents.


Education and Experience:

  • 7+ years of experience in commercial real estate property management.
  • Demonstrated experience managing multiple large-scale commercial assets.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Real Estate License or willingness to obtain preferred.
  • Valid driver’s license required.
  • IREM (CPM), BOMA (RPA), or similar professional certification preferred.
  • Association management experience is a strong plus.


Knowledge, Skills and Abilities

  • Exceptional verbal and written communication skills, including client-facing and ownership-level reporting.
  • Advanced experience developing, managing, and executing property budgets.
  • Strong customer service orientation with the ability to handle complex, high-impact issues.
  • Proven ability to work under pressure, prioritize competing demands, and make sound decisions.
  • Availability for 24/7 on-call responsibilities.
  • Willingness to travel regionally with occasional overnight stays.
  • Proficiency in YARDI, SharePoint, and Microsoft Office Suite preferred.


What’s In It For YOU:

The confidence that comes in working for a well-established, privately held national company.

A work environment that allows and encourages individuals to use their skills and talents to advance in their role and profession.

A full benefits package with costs that don’t break the bank.

Access to a full gym in our Columbus office.

Paid Time Off in addition to 8 paid Company holidays.

…And a lot more that we are excited to share with you


Equity | ECS is an EQUAL OPPORTUNITY EMPLOYER

Not Specified
Payroll & HR Coordinator
🏢 CASTO
Salary not disclosed
Columbus, Ohio Metropolitan 3 days ago

Are you looking for an exciting and fulfilling career with one of the Best Employers in Ohio? If you’d like to join a team of dedicated associates in a collaborative work environment where there’s always something exciting happening – think ice cream trucks, summer cookouts, onsite yoga, holiday parties, paid time off to go to company picnics and so much more – you found the right place with CASTO.


CASTO has been recognized as a best place to work ten times, a healthy employer eight times, and even named a healthiest employer in America. We have an exceptional team, outstanding benefits including paid volunteer time and a robust incentive-based wellness program, an innovative environment, and a supportive company culture, so you can understand why the average tenure of our associates is more than 10 years!


BASIC FUNCTION:

CASTO's Payroll Coordinator ensures accurate and timely payroll processing, maintains organized records, and supports essential HR functions. This role is an integral part of the human resources team.


MAJOR DUTIES AND RESPONSIBILITIES:

Payroll:

  • Manage the timekeeping system and assist supervisors with processing time
  • Enter all changes in payroll system, ensuring integrity of the data
  • Transmit bi-weekly payrolls
  • Import files and run scheduled and ad hoc payroll reports
  • Cut manual checks as needed outside the normal payroll cycle
  • Maintain accurate records in the company's electronic filing system


Personnel Changes:

  • Track the receipt of associate documents and manage new hire checklists
  • Process terminations, including drafting termination letters and processing termination checklists


FMLA and Medical Leave:

  • Process and track all medical leave and ensure the appropriate documents are sent and received
  • Work with our third-party FMLA administrator to manage FMLA claims


Other duties and responsibilities:

  • Coordinate annual compensation review by preparing market data and salary sheets
  • Protect the integrity of HR's electronic filing system by ensuring documents are current and entered without error
  • Prepare information to submit in response to unemployment claims
  • Respond to employment verification requests


SKILLS

  • Bachelor’s degree
  • 2-4 years of experience in payroll or related HR field
  • ADP WorkforceNow experience preferred
  • Excellent organizational skills and attention to detail
  • Ability to communicate with all levels within the organization
  • Ability to work with/keep confidential information
  • Working knowledge of employment laws and regulations preferred


WE OFFER:

  • Base pay starting at $22.00 - $29.00 per hour
  • Medical
  • Dental
  • Vision
  • Life
  • 401(k)
  • Generous paid time off
  • Annual Reviews
  • Award Winning Culture


CASTO offers a supportive and inclusive environment for all associates and their families. We are a Drug Free Workplace and successful completion of a background check is required for this position.

Not Specified
Project Executive
Salary not disclosed
Columbus, OH 3 days ago

***RECRUITERS PLEASE DO NOT RESPOND TO THIS POST**


The Concord Group (Concord) is a leading development and construction consulting firm specializing in Owner’s Representation, Cost Estimating, Schedule Management, Infrastructure Management, Specialized Real Estate Services, Commissioning, Building Energy Management, Energy Modeling/Life Cycle Costs, Facility Condition Assessments and Sustainability Consulting. With offices in Chicago, Milwaukee, Grand Rapids, Atlanta, Columbus, Orlando, Melbourne and Las Vegas, we have provided services for over 30 years to educational institutions, governmental agencies, healthcare systems and the private commercial sector. We are looking for a Project Executive with a minimum of 10 years’ experience to join our team and lead the Columbus, Ohio office.


This role will be part of a project team leading all aspects of significant capital construction projects as an Owner's Representative from project conception through to facility activation. This position could require travel, primarily within the Midwest, on an as needed basis.


Duties & Responsibilities Include:

  • Works with Company Leadership and Business Development to develop new clients/strategies
  • Works with Company Leadership Business Development to provide potential clients all necessary information for Request for Proposals
  • Continuous evaluation of staff performance and workload
  • Develop presentation/lunch & learn to present to potential clients
  • Develop and implement hiring strategies (short term & long term)
  • Maintain project metrics database to ensure benchmarking is up to date
  • Develop and implement company procedures and guidelines
  • Maintain company Project Management Plan (PMP)
  • Positively motivate staff
  • Develop and implement training programs for staff
  • Prepare weekly work assignments to ensure efficient use of all staff resources
  • Attend project interviews/kick off meetings as required
  • Communicates and stays abreast of the current market trends that affect all aspects of our project management approach
  • Evaluate project profitability
  • Maintains professional & technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Review work product provided by senior staff
  • Overall responsibility for the services provided
  • Obtain professional certification(s)
  • Evaluate project profitability
  • Maintains key levels of communication with Owner throughout project or assignment.


Knowledge, Skills & Abilities

  • Implement the details of a project while maintaining the vision of an entire project.
  • Must have excellent verbal, oral and written communication skills.
  • Ability to work under pressure and multitask to meet strict deadlines.
  • Ability to work as a member of a team.
  • Acute attention to detail.
  • Knowledge of computer skills including all MS Office programs.
  • Strategic thinker, strong analytical and problem-solving skills.
  • Inspiring, collaborative, and builds relationships inside and outside the Company.
  • Organized, multi-tasker who can prioritize and manage time effectively.
  • Self-starter and initiative taker who is highly motivated and results-oriented.
  • Exercises good judgment, and resourcefulness in resolving questions or issues.
  • Proficiency in Excel, Word, and project management software or similar programs.


Desired Qualifications:

  • Bachelor’s degree in a Construction Management related field (relevant technical experience will be considered in lieu of degree).
  • Strong knowledge of building systems including mechanical, electrical, plumbing, and control systems.
  • Strong communication skills
  • Driver’s license and state required vehicle insurance.
  • 10+ Years Experience is ideal for the job


Concord offers competitive compensation and an excellent benefits package, including a 5% 401(k) match and 100% of the insurance premiums for both the employee and their Spouses/Dependents. We promote a healthy work/life balance for our staff, which includes a total of 35 days paid time off days (including public holidays) as well as a hybrid work schedule of three days a week within our vibrant office culture and two days remote. We also offer parental leave benefits.

Not Specified
Customer Experience Associate
Salary not disclosed
Columbus, OH 3 days ago

B I R G E & H E L D

Investing in Communities to Transform Lives.


Who We Are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”


Position Overview

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of a predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.


Key Responsibilities

Relationship Building with Prospects

  • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
  • Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
  • Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
  • Follow up with leads from the off-site sales and leasing team to support lease closings and maintain a seamless prospect journey.
  • Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

  • Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
  • Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

  • Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
  • Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
  • Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
  • Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
  • Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

  • Maintain accurate and up-to-date records within the company’s property management software (Onesite).
  • Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

  • Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
  • Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
  • Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

  • Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
  • Support community events or initiatives aimed at enhancing resident experience.
  • Understand and adhere to standard operating procedures.

Education, Experience, And Skills

  • Demonstrated passion for customer service.
  • Strong interpersonal skills with a customer- focused mindset.
  • Strong verbal and written communication skills.
  • One (1) year or more years in a customer service, sales, or customer facing role.
  • Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
  • Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
  • Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
  • A desire for professional development and continued learning.
  • Ability to manage one’s time.
  • Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.


What We Offer

  • Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
  • Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
  • Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
  • Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
  • Save on living expenses with exclusive employee discounts at Birge & Held properties.
  • Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
  • Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
  • Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
  • Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
  • Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
  • Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.


Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Not Specified
Project Coordinator
Salary not disclosed
Columbus, Ohio Metropolitan 3 days ago

Founded in 1964, Roehrenbeck Electric is a full-service Design Build electrical contractor focused on commercial and industrial construction. Together, with our in-house engineering, we operate as an elite project team to ensure each job is completed with the highest level of detail from design and estimate to occupancy and beyond.


We are looking to hire a Project Coordinator or Project Engineer to support the estimating, design, and project management team. An ideal candidate would be organized, resourceful and eager to grow in their career. Technical training and skills learned in this position would provide a clear career path for a future Project Manager, Estimator, or Electrical Engineer.


We are a group of dedicated professionals and take a lot of pride in the work we do. You can expect a fun team culture, top industry compensation and continued career development. If these statements resonate with you, please apply!



Responsibilities

  • Support our estimating, sales, and project management team through the full lifecycle of assigned projects.
  • Organize all incoming bid, design, and project information in a detailed manner. Assist with project setup, plan take-offs and budgets.
  • Coordinate project tasks such as utility and OUPS orders, permits, and inspections.
  • On a per project basis, purchase required materials, lighting and service equipment. Create accurate purchase orders and coordinate deliveries to coincide with the job schedule.
  • Assist project management with RFI's, bulletins, and plan updates. Organize plan sets, produce project packages for the field and close-out packages when the project is complete.
  • Use problem solving skills to help resolve issues if they arise. Communicate with the field crews, vendors, and customers in a professional and proactive manner.
  • Utilize project management systems such as Procore and other software to keep information organized and accessible.


Qualifications

  • Skilled in Microsoft Office Suite required. Basic knowledge of Procore, AutoDesk / CAD, BlueBeam or other industry programs is helpful but not required.
  • Detail oriented, highly organized and able to balance multiple projects and tasks at a time.
  • Familiarity with document management and workflow processes.
  • Professional communication skills. Able to understand and communicate matters of technical nature.
  • Eager to learn, has a personal interest in developing new skills and knowledge to advance in your career.


Education and Work Experience

  • Bachelor’s Degree in Construction Management, Project Management or Electrical Engineering is preferred, but not required.
  • A previous internship or some construction industry experience is ideal.


Benefits

  • 401(k) with company match and Profit Sharing
  • Health, Dental and Vision insurance with low employee contributions
  • Company paid Life Insurance, AD&D, Short-Term and Long-Term Disability plans
  • Employee Assistant Programs
  • Paid Time Off and Paid Holidays
  • Company outings and events
  • Continuing education, career development and training opportunities.
Not Specified
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