Information Technology Jobs in Plainfield

Job Title: Medical Practice Floor Liaison, MSK and Multispecialty Focus

Department: Clinical Operations

Compensation : $75,000-$90,000 : Commensurate on experience

Reports To: Chief Operating Officer / Clinical Leadership

Employment Type: Full-Time

Location: On-site, Multispecialty Outpatient Practice

About Madison Medical

We are building a modern healthcare organization designed for the future.

We combine human judgment with AI, automation, and data to reduce friction, protect provider time, and improve decision-making across complex care models. Our focus includes musculoskeletal medicine, pain management, primary care, chiropractic, and acupuncture.

We hire people who are:

• Curious and open to change
• Adaptable in fast-paced environments
• Systems thinkers who see the full picture

Role Overview

We are hiring a Medical Practice Floor Liaison to run patient flow across a high-volume, procedure-heavy multispecialty practice.

This role owns real-time coordination of MSK evaluations, procedures, and multi-visit treatment plans. You will connect providers, clinical staff, and scheduling to ensure patients move through care smoothly and efficiently.

You are not managing tasks.

You are running a system.

What You Will Own

MSK and Procedural Flow

• Oversee daily MSK consults, follow-ups, and procedures
• Coordinate injections, interventional pain procedures, and advanced MSK treatments
• Align chiropractic and acupuncture visits within larger care plans
• Ensure correct sequencing of services to reduce delays
• Manage room readiness, staffing alignment, and provider timing

Multispecialty Coordination

• Serve as the operational bridge between MSK, pain, primary care, chiropractic, and acupuncture
• Support patient handoffs and shared treatment plans
• Maintain continuity across multi-visit and multi-provider journeys

Patient Flow Leadership

• Monitor clinic flow in real time
• Identify bottlenecks before they impact care
• Adjust schedules and resources as conditions shift
• Protect provider throughput and patient experience

Patient Journey Oversight

• Help patients understand where they are in their care plan
• Support complex, procedure-driven treatment pathways
• Escalate concerns quickly to preserve trust

Technology and Systems

• Use AI tools such as ChatGPT and internal systems as daily co-pilots
• Follow structured workflows and improve them over time
• Contribute insights to strengthen operational systems

Who You Are

• 3+ years in healthcare operations, MSK clinics, pain management, or procedural environments
• Strong understanding of MSK workflows and outpatient clinic flow
• Experienced in coordinating high-volume schedules
• Calm under pressure
• Accountable and proactive
• Comfortable learning and using technology daily

Compensation

We value experience and operational impact.

Expected base salary range:

• 75,000 to 90,000 for strong clinic ops and MSK experience

Performance-based incentives available for candidates who improve throughput, reduce bottlenecks, and strengthen patient journey outcomes.

Why This Role Matters

MSK care generates high clinical and financial value. Poor flow damages both.

This role ensures patients experience coordinated, efficient, integrated care instead of fragmented appointments.

If you enjoy complexity, thrive in procedural environments, and think in systems, we want to meet you.

Accu Reference Medical Lab is a state-of-the-art facility providing comprehensive diagnostic, screening, and evaluation testing for various diseases and health conditions. Certified under the federal government’s Clinical Laboratory Improvement Amendments (CLIA), the lab operates in compliance with all regulatory standards. Employing advanced diagnostic technology and highly skilled technicians, Accu Reference ensures precision and accuracy in its testing services. The laboratory is committed to continuous improvement through innovative techniques and technological advancements. Accu Reference Medical Lab is proud to be an equal opportunity employer.

This is a full-time on-site role for a Cytotechnologist, located in Linden, NJ. The Cytotechnologist will examine cell samples to identify abnormalities, contribute to pathology diagnoses, and ensure quality control in laboratory procedures. The role involves preparing, analyzing, and interpreting cellular samples using advanced diagnostic equipment while maintaining adherence to clinical standards and laboratory protocols.

• Expertise in Laboratory Skills, Laboratory Medicine, and clinical procedures
• Knowledge and experience with Pathology and cellular analysis
• Proficiency in Quality Control to ensure accuracy and compliance in laboratory workflows
• ASCP certification or eligibility is highly preferred
• Attention to detail, strong analytical skills, and ability to work in a fast-paced environment
• Bachelor’s degree in Cytotechnology or related scientific discipline
• Familiarity with state and federal laboratory regulations is a plus

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Description

We are seeking a data-driven, innovative, and highly analytical Digital Performance & Brand Analyst to join our Enterprise Website team. This role is responsible for measuring, analyzing, and optimizing website performance across organic (SEO and AI-driven discovery) channels, while evaluating and tracking the impact of brand initiatives on digital traffic, engagement, and conversions.

This is not a paid media analytics role. Rather, this position focuses on website behavior, organic search and brand performance, AI visibility trends, experimentation strategy, and brand-driven traffic impact — partnering closely with the Paid Media Analytics team to correlate performance across channels and uncover holistic growth opportunities.

You will collaborate with our Website, SEO, and UX team, Brand team, and Paid Media Analytics team to connect insights across organic, brand, and paid efforts, driving measurable improvements in discoverability, engagement, and conversion performance.

This role is ideal for someone who thrives in data, builds structured hypotheses, and translates insights into actionable testing and optimization strategies.

RESPONSIBILITIES

Website Behavior, Testing & Conversion Optimization

• Analyze website user behavior across organic (SEO and AI-driven), brand, referral, and direct traffic sources.
• Evaluate engagement metrics, user journeys, drop-off points, and conversion paths.
• Identify high-impact optimization opportunities across landing pages, content, and user flows.
• Develop data-backed hypotheses and partner with UX and Product teams to design, measure, and scale A/B tests, UX experiments, and content optimization initiatives.
• Measure and communicate the impact of testing initiatives on engagement, conversion, and business outcomes.

Organic Search & AI Performance

• Collaborate with the SEO Specialist to measure the impact of optimization initiatives.
• Track organic rankings, impressions, AI-driven search visibility, and downstream engagement trends.
• Analyze generative AI search traffic behavior and identify emerging performance patterns.
• Surface data-driven content and technical opportunities that improve discoverability and engagement.

Brand Campaign & Brand Impact Measurement

• Measure the impact of brand campaigns on website traffic, search demand, engagement, and conversion behavior.
• Track and analyze branded search volume, branded keyword performance, and shifts in direct and organic traffic following brand initiatives.
• Develop brand performance reporting frameworks that connect brand activity to measurable digital outcomes.
• Partner with Brand and Marketing teams to align campaign objectives with digital KPIs and website performance metrics.
• Monitor and report on brand lift indicators within digital channels, including engagement quality and conversion influence.
• Identify correlations between brand campaigns and organic search growth, AI visibility trends, and website engagement improvements.

Cross-Channel Correlation & Insights

• Partner with the Paid Media Analytics team to correlate paid search activity with organic traffic and conversions.
• Identify overlap, halo effects, and incremental lift across channels.
• Align reporting frameworks to ensure consistency in performance measurement and attribution.

Reporting & Data Visualization

• Build dashboards and recurring reporting to monitor traffic, engagement, conversion, testing results, and brand impact trends.
• Translate complex performance data into clear, actionable insights for stakeholders.
• Present findings that inform prioritization, optimization roadmaps, and digital strategy.

Continuous Optimization

• Proactively identify performance gaps across key landing pages, user segments, and traffic sources.
• Translate behavioral insights into structured experimentation roadmaps.
• Contribute to analytics standards, experimentation governance, and performance measurement best practices.
• Stay current on evolving attribution models, analytics tools, and AI-driven search developments.

QUALIFICATIONS

• 3–5 years of experience in digital analytics, website performance, or marketing analytics.
• Experience analyzing user behavior, conversion funnels, and experimentation results.
• Strong working proficiency in Excel (pivot tables, lookups, formulas).
• Experience with GA4, Heap, and Google Search Console.
• Familiarity with SEMrush, Similarweb, Screaming Frog, Yoast, and WordPress or other CMS platforms.
• Understanding of attribution models and cross-channel measurement.
• Strong analytical thinking and ability to translate data into business insights.

SALARY RANGE

The pay range for this position is $85,000 to $120,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off + 9 paid national holidays per year.
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision).
• Annual 401(k) Employer Contribution.
• Free onsite gym at our Woodbridge Location.
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance).
• Robust health and wellness program and fitness reimbursements.
• Various Paid Family leave options including Paid Parental Leave.
• Tuition Reimbursement.

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and Mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DNI

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Hartmann Young is partnered with a leading US-based contract manufacturer in the dietary supplement sector to appoint a Director of Research & Development.

This is a pivotal leadership hire within a vertically integrated supplement manufacturer supporting national and emerging brands across formulation, development, and commercial-scale production. The Director of R&D will act as the technical authority for formulation science, ingredient strategy, and quality by design — translating scientific research, supplier innovation, and market insight into commercially viable, differentiated supplement solutions.

Key responsibilities include:

• Defining and executing a strategic R&D roadmap aligned to growth, customer demand, regulatory requirements, and market trends
• Leading formulation and reformulation initiatives to optimise performance, manufacturability, cost, and margin
• Overseeing pilot trials, scale-up, and technology transfer into manufacturing
• Supporting commercial teams with formulation costing, bid support, and technical customer engagement
• Ensuring full compliance with FDA cGMP, dietary supplement regulations, and internal quality standards
• Partnering cross-functionally with Operations, Quality, and Supply Chain to drive process optimisation and raw material governance
• Building, mentoring, and developing a high-performing R&D and formulation team

We are seeking a senior technical leader with 7+ years’ experience in supplement development within a GMP-regulated environment, strong hands-on formulation expertise (tablets, capsules, blends), and the ability to align science with commercial execution.

This role requires both strategic vision and operational depth — someone who can challenge constructively, drive alignment, and take full ownership of outcomes.

For a confidential discussion, please contact:

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!

We’re currently seeking passionate individuals to join our team as Customer Service Associate, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Associate, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. With our internal paid training and licensing program, you will become a certified subject matter expert on Plymouth Rock and affiliate insurance products.

RESPONSIBILITIES

• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday.

QUALIFICATIONS

• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• Must obtain a NJ Property & Casualty Insurance Producer License (You will receive fully paid training, and we will sponsor you for your insurance license).
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!

SALARY RANGE

The pay range for this position is $48,000 to $52,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym and health center at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DNI

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

We are seeking a skilled and motivated COBOL Programmer to join our technology team supporting the Merchandising and Finance departments. This role is ideal for someone with strong mainframe development experience who thrives in a collaborative environment and is passionate about delivering reliable, scalable solutions.

Key Responsibilities

• Develop, maintain, and support mainframe applications using COBOL, CICS, JCL, SQL, and DB2.
• Collaborate with business analysts and stakeholders to gather and analyze requirements.
• Design and implement efficient database structures and queries to support business processes.
• Provide production support, troubleshoot issues, and implement timely fixes and enhancements.
• Participate in code reviews and contribute to continuous improvement initiatives.
• Document technical specifications and maintain system documentation.
• Work closely with cross-functional teams to ensure seamless integration of systems and data.

Required Qualifications

To be considered for this role, candidates must meet the following minimum requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
• Proven experience in software development, including:
• Requirements analysis
• Relational database design
• Production support and troubleshooting
• 5+ years of hands-on experience with mainframe technologies:
• COBOL
• CICS
• JCL
• SQL & DB2
• Strong problem-solving skills and the ability to recommend effective solutions.
• Excellent verbal and written communication skills.
• Demonstrated ability to write clean, readable, and maintainable code.
• Self-motivated with a strong desire to learn and grow professionally.

Preferred Qualifications

• Experience with Java or other modern programming languages is a plus.
• Familiarity with Agile methodologies and DevOps practices is advantageous.

Working Conditions

Location: Edison, NJ Tech Office

Onsite: 4 days per week

Remote: 1 day per week

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, DiBruno Bros.® and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

We are seeking a Business Process Optimization Lead to work in our Business Innovation and Transformation Services team, within the >tech_ Division of Wakefern to drive efficiency and continuous improvement across our organization. In this role, you will document and analyze current state processes, identify improvement opportunities using data-driven techniques, and collaborate with stakeholders to design and implement future state workflows, automation and agentic AI solutions. Your expertise in process enhancement, software implementation, and data analysis will be essential in optimizing operational performance and driving our business and technology transformation.

The Business Process Optimization Lead will work closely with our Transformation Projects to identify current state processes, define future state processes and ensure these processes are incorporated into Training and Change Management plans. This role will be responsible for building a center of excellence within the >tech_ division on process improvement driving efficiencies both within our Tech processes as well as across business processes. This center of excellence will include the implementation of Process Intelligence tools, improvement methodology and the rollout of adoption to the Wakefern Organization.

Essential Functions

• Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes, including the implementation of a Process Intelligence tool.
• Understanding of IT processes to drive improvement and standardization across the division
• Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
• Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process. Experience of modeling processes using frameworks such as BPMN 2.0.
• Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
• Develop process flows, identify inefficiencies, and evaluate areas for improvement. Understanding of automation and agentic AI to communicate to relevant Wakefern >tech teams.
• Data Analytics & Root Cause Analysis – Use data-driven insights to diagnose issues and propose evidence-based solutions.
• Process Improvement & Future State Design – Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
• Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement Key Performance Indicators (KPIs) that directly link process success to strategic business objectives and operational optimization
• Software Implementation Support – Ensure processes align with system implementations and changes to optimal business processes are incorporated in system implementations and process training.
• Process Training & Change Management – Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans.
• Stakeholder Collaboration – Communicate findings, lead discussions, and gain alignment from key business units.

Qualifications

• Bachelor’s degree in Business, IT or related field required.
• Must have at least 8-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
• Consulting experience with a large consulting firm in business process optimization and transformation a plus
• Experience implementing Process Intelligence tools such as Nintex Promapp, Celonis, Signavio or Blueworks, including process mapping, data analysis and process mining.
• Lean Six Sigma certification (green belt or higher) or other process certification a plus.
• Project Management skills and certification a plus
• Understanding of Organizational change management and certification a plus.
• Business acumen and knowledge of IT processes and tools to drive improvement and standardization
• Strong group facilitation skills
• Data analytics, process mapping, and continuous improvement methodologies.
• Experience implementing large enterprise software and process redesign within digital transformation initiatives.
• Excellent communication, problem-solving, and stakeholder management skills.
• Influencing skills and ability to lead through indirect influence

Working Conditions & Physical Demands

• Ability to sit in front of a computer for long periods of time.
• Ability to sit, stand and walk frequently.
• Ability to adhere to the company’s four day in office work requirement.
• Ability to travel, as business needs dictate.

Core Competencies

• Communicate Effectively: Share thoughts, ideas and information in an organized, clear and precise and persuasive manner (written and oral communication).
• Drive for Results: Understands how the role impacts the organization’s strategic objectives.
• Embrace Change: Adapts to new environment, jobs, technologies and processes.
• Develop You: Identifies opportunities for career development.
• Build Relationships: Works as part of a team to achieve company goals.
• Stay Competitive: Shows passion and enthusiasm for their work.

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement