Information Technology Jobs in Pine Hills

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The full range of this position is listed.

Utility Equipment Operator I: $21.42-30.95 (Class Spec 5258)

Utility Equipment Operator II: $23.46-33.27 (Class Spec 5256)

Utility Equipment Operator III: $26.13-38.44 (Class Spec 5254)

General purpose: The Utility Equipment Operator I, II and III operate a variety of vehicles, heavy and light equipment, specialized equipment and various hand and power tools in the construction, maintenance, and repair of water, wastewater, and reclaimed water systems and utility work site restoration for the assigned division. This work is performed under intermediate supervision the incumbent performs a variety of routine work within established procedures and receives detailed instructions on new projects and assignments; work is reviewed periodically through observation, adherence to policies and procedures, and review of results achieved.

Water Distribution: Installation, replacement, repair and maintenance of potable water mains/services, valves, hydrants, and other appurtenances.

Wastewater Collection: Installation, replacement, repair and maintenance of sanitary sewer mains/laterals, manholes, valves, and other appurtenances; operation of CCTV vehicles and equipment; operation of vacuum trucks and equipment.

Construction Services: Construction for the installation or modification of water, wastewater and reclaimed water infrastructure including excavations, horizontal directional drilling, pipe bursting, utility locating/tracking equipment.

Utility Patch Crew: Restore roads, sidewalks, curbs, excavations, etc. for Water and Wastewater Department and Electric Department utility site work.

Essential functions: Operate and maintain a variety of heavy equipment that may include, but not limited to, backhoes, excavators, front-end loaders, horizontal directional drill rigs, tapping/line stop equipment, skid steers, asphalt paver/screed, CCTV truck/equipment and vacuum trucks/equipment. Operate a variety of equipment and power and hand tools that may include, but not limited to, forklifts, chain saws, cement cutters, jackhammers, plate compactors, tampers, dewatering pumps/well points, etc. Assist in installation, maintenance, and repair of water, wastewater, and reclaimed water infrastructure or utility work site restoration. Transport personnel, equipment, and materials to and from job sites; hauls refuse, brush, rock, materials, and equipment. Operate various pieces of equipment on a daily basis in a proficient manner while complying with safety rules and regulations. Inspect and maintain assigned equipment; check oil and perform basic service tasks; report malfunctions for repair; prepare equipment and refuel daily as required; perform safety inspections of assigned equipment. Oversee and implement temporary traffic control. Duties may require manual labor in support of the construction, repair, installation, maintenance, etc. Perform supervisory duties in the absence of the division supervisor or foreman. Assist in construction support for other divisions and departments as needed. May be required to work nights, weekends, or take on-call duty on rotating basis for after hour's emergencies and services. Perform other work as assigned.

Knowledge, skills, and abilities: Working knowledge of departmental and municipal rules, regulations, policies, and procedures. Working knowledge of occupational hazards, safety rules, and practices and the ability to transmit such knowledge to subordinates. Working knowledge of operation and routine maintenance of light weight equipment. Working knowledge of methods and materials utilized in the installation and maintenance of water distribution, wastewater collection, reclaimed water systems, and/or utility work site restoration; skilled in the use of heavy and light equipment and hand and power tools. Skill in the operation and maintenance of all the conventional and specialized equipment used within the division including ability to safely load and unload equipment on/off trailers. Ability to understand and read water and wastewater utility GIS/atlases and construction plans. Ability to perform a variety of semi-skilled manual tasks. Ability to detect required repairs and make minor adjustments to equipment. Ability to safely operate a variety of vehicles, light and heavy equipment, various hand and power tools. Ability to remain on call, 24 hours a day, seven days a week for after-hours repairs, emergencies, and other related concerns. Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public. Ability to communicate information tactfully and impartially, both in person and in writing with all staff, city officials, and the general public. Ability to demonstrate proficiency in the City of Winter Park Core Competencies. Ability to understand and follow oral and written instructions and keep accurate records. This position is performed with working knowledge the incumbent has ability to recall and apply important and commonly-used information from relevant source documents or information in a particular subject field.

Typical qualifications: Minimum qualifications: Utility Equipment Operator I: High School Diploma or equivalent and supplemented by a minimum of one year qualifying experience and skilled on a minimum of 1 type of heavy equipment. Possess and maintain a valid State of Florida Commercial Driver's License (CDL) Class B or higher; or obtain State of Florida Commercial Learner's Permit (CLP) within 4 months and obtain CDL within 12 months of hire. Air brake restrictions (L and Z) are not accepted. Tank vehicle endorsement (N) required. Utility Equipment Operator II: High School Diploma or equivalent and supplemented by a minimum of one year qualifying experience and skilled on a minimum of 3 types of heavy equipment. Possess and maintain a valid State of Florida Commercial Driver's License (CDL) Class B or higher; or obtain State of Florida Commercial Learner's Permit (CLP) within 4 months and obtain CDL within 12 months of hire. Air brake restrictions (L and Z) are not accepted. Tank vehicle endorsement (N) required. Ability to obtain and maintain FDOT Temporary Traffic Control Intermediate Certification within 1 year of hire. Utility Equipment Operator III: High School Diploma or equivalent and supplemented by and must be a highly proficient operator of a minimum of 3 types of heavy equipment. Possess and maintain a valid State of Florida CDL Class A. Air brake restrictions (L and Z) and non-fifth wheel restriction (O) are not accepted. Tank vehicle endorsement (N) required. Ability to obtain and maintain FDOT Temporary Traffic Control Intermediate Certification within 1 year of hire. Ability to obtain and maintain the following based on Department Division within 1.5 years of hire: Water Distribution: Water Distribution Operator Level 3 license per Chapter 62-602 F.A.C. Wastewater Collection: Florida Water & Pollution Control Operators Association Wastewater Collection C Level Certification. Construction Services: Either a Water Distribution Operator license per Chapter 62-602 F.A.C. or Florida Water & Pollution Control Operators Association Wastewater Collection C Level Certification. An equivalent combination of education, training and experience, which provide the necessary knowledge, skills and abilities and other competencies required for the position may be considered. All required certifications must be current at the time of application and maintained in an active state as a condition of continued employment.

Other requirements: Physical: This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force repetitively to move objects; work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, and grasping. Ability to ascend/descend stairs, scaffolds, and ladders. Ability to traverse about a variety of environments and obstacles throughout the city, with or without reasonable accommodation. Ability to remain stationary at jobsites for extended periods of time and repetitively operate related hand tools, power tools, and other related equipment for repairs/maintenance. Ability to position oneself to work in confined or difficult to reach spaces. Ability to manipulate objects, demonstrate small, precise movements, and operate necessary equipment such as small hand and power tools repetitively or continuously. Environmental: Tasks may require frequent exposure to adverse environmental conditions including inclement weather, sun, extreme temperatures, odors, dirt and dust, loud noises, and hazardous chemicals, etc. Sensory: Tasks require the manipulation of objects and demonstration of small, precise movements, the ability to detect and distinguish various features of one's surroundings, and the ability to effectively communicate and exchange information with others.

Student Health Services - Insurance:

UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty and staff at their optimum health. The Health Center is located on the Main Campus. Our services are designed with students, faculty and staff needs in mind. Become a part of our committed UCF Student Health Team as an Insurance Eligibility/Verification Specialist and deliver outstanding care to our community.

The Opportunity:

The Insurance Eligibility/Verification Specialist I supports clinical operations by managing insurance verification, eligibility, and essential administrative tasks. This role is a key point of contact for patient financial navigation and requires a strict commitment to maintaining the confidentiality of Protected Health Information (PHI).

Responsibilities:

• 
  

• Verify the insurance eligibility for patients and analyze policy coverage in order to maintain patient accounts in EHR system.

  
  

• Determine deductibles, co-payments, and co-insurance for students and patients in participating insurance plans.

  
  

• Verify that the insurance on file for patient appointments is active.

  
  

• Update accounts with inactive insurance and contact patients for additional information.

  
  

• Receive and verify patient insurance via multiple sources (in-person, phone, email, Qualtrics, kiosk, International Insurance Pool) and determine network status.

  
  

• Collect the payment from patients for student health fees, co-pays, and prior balances. Perform applicable system searches when necessary to determine student status.

  
  

• Assist with the appointments/referrals for departments and serve as the liaison between participating insurance plans and patients. Answer telephone calls. Greet patients and visitors, and direct them to the appropriate office in Student Health Services.

  
  

• Confirm patient's medical insurance coverage to arrange for other services as needed within the assigned specialty Pod (e.g. laboratory, primary care, OB/GYN) with participating plans.

  
  

• Perform other duties as assigned including but not limited to the timely completion of all required university and college training.

  
  

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Preference may be given to candidates who possess direct experience with insurance eligibility and verification.

  
  

• Preference may be given to candidates proficient with medical terminology

  
  

• Knowledge of Electronic Medical Records (EMR) and how to appropriately use EMR in the performance of work.

  
  

• Preference may be given to candidates who have experience working in a medical office setting.

  
  

• Preference may be given to candidates with excellent communication skills at all organizational levels, as well as with patients and insurance plans.

  
  

Additional Application Materials Required:

In addition to your application, please submit a copy of your resume.

Special Instructions to the Applicants:

• 
  

• The anticipated hourly range for this position is $15.66 - $17.23. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• This is a time-limited and auxiliary funding position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• 
  

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Knights Experience Team (kNEXT):

The University of Central Florida's (UCF's) the Knights Experience Team (kNEXT) primarily provides customer service to the Finance Business Centers (FBCs) and the Human Resources Business Centers (HRBC's) employees, assisting with various tasks as needed. kNEXT also provides administrative support services to staff across all colleges and divisions of the University. kNEXT is designed to reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale, and improve backroom process efficiency so the colleges can better focus resources on their mission.

The team is made up of HR Specialists and Travel & Procurement Specialists, who will provide information and support across campus, reduce administrative burden, and empower employees to learn and grow. These Specialists will operate as campus experts on processes and procedures, support training and development, provide specialized reporting and analytics, and support central office transactions. All employees within kNEXT will also work to continuously improve processes and workflows.

The purpose of kNEXT is to ensure that the services provided meet or exceed expected performance levels and satisfy the needs of the faculty/staff/students (colleges/divisions).

The Opportunity:

The Travel & Procurement Specialist acts as the primary point of contact for all procurement-related and travel-related activities. The Travel & Procurement Specialist supports Travel & Procurement Coordinators within the Finance Business Centers (FBCs) by acting as experts on procurement-related and travel-related processes and procedures and provide training.

Responsibilities:

• 
  

• Support requests for the procurement of goods and services ensuring applicable policies and regulations are adhered to and transactions are processed timely and properly reflect the receipt of goods or services.

  
  

• Research suppliers and obtain quotes for goods and services, as needed. Identify and review applicable contracts or the need for a Waiver of Competition and Sole Source Certification in accordance with policies and regulations.

  
  

• Initiate and review requisitions, manage purchase orders, and initiate change orders, as needed. Create receipts and supplier invoices or purchasing card transactions to ensure timely payments.

  
  

• Reconcile/verify purchasing card transactions ensuring applicable policies and regulations are adhered to and transactions are allowable, required documentation is provided, and transactions are accurate.

  
  

• Support travel requests creating and reviewing Spend Authorizations and Expense Reports. Assist with travel arrangements, receipt/documentation collection, and travel advance and reimbursement requests to ensuring applicable policies and regulations are adhered to.

  
  

• Support Travel & Procurement Coordinators within the Finance Business Centers (FBCs) as experts on procurement-related and travel-related processes and procedures.

  
  

• Continuously review and improve processes to increase operational efficiency and effectiveness. Support travel and procurement training efforts.

  
  

• Other job-related duties as assigned.

  
  

Minimum Qualifications:

High School Diploma or equivalent and (2+) years of relevant experience or combination of relevant comparable education and experience pursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• 3+ years of experience supporting purchasing, AP/AR, and/or customer service-related activities.

  
  

• Working knowledge of financial and purchasing rules, regulations, processes, and procedures.

  
  

• Demonstrated commitment to delivering high-quality customer service with a strong understanding of its importance in operational excellence and excellent interpersonal and communication skills, with the ability to clearly convey information and positively influence others.

  
  

• Proven ability to work independently while also thriving in a collaborative team environment; skilled in building effective working relationships with colleagues and cross-functional partners.

  
  

• Strong analytical, organizational and problem-solving skills, with the ability to apply logic and reasoning to evaluate issues and develop effective solutions with a strong attention to detail.

  
  

• Bachelor's degree preferred.

  
  

• Proficiency in Workday and Microsoft applications, including Outlook, Excel, and Teams, with demonstrated ability to utilize computer systems and software to support operations, configure tools, generate reports, enter data, and process information efficiently.

  
  

Special Instructions to the Applicants:

The anticipated hourly rate for this position is $20.29- $22.75. The final hourly rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area

• Have to go onsite first day to pick up equipment

Duration: 6-month c2h

PR: Starting at $17/hr

Hours: M-F 4pm - 8pm

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Healthcare experience
• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Position: Scheduling Coordinator

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of call center experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience

Day to Day

The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.

Essential Functions

• Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
• Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
• Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
• Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
• Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
• Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
• Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
• Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
• Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
• Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
• Ensure compliance with all policies, procedures, and professional appearance standards.

Productivity and Performance Expectations

• This role is primarily outbound-focused, with limited de-escalation required.
• Expected productivity is approximately 7–10 outbound calls per hour, recognizing that:
• Approximately 30% of outbound calls connect with patients.
• Approximately 70% of calls result in voicemail messages.
• Connected calls average approximately 6 minutes.
• Profile creation calls may take 10–12 minutes.
• Downtime between calls is self-managed due to the outbound nature of the role; productivity is evaluated based on call type and complexity rather than volume alone.
• Performance evaluation emphasizes “Not Ready Time”, defined as time when the coordinator is unavailable to take or place calls.
• Consistently meets departmental goals for productivity, quality, and customer service

------

Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18 /hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Customer Service and Professional Standards

• Understands and supports commitment to providing exemplary customer service.
• Demonstrates a positive, professional, and respectful approach in all interactions with patients, families, and team members.
• Communicates clearly and effectively, both verbally and in writing.
• Maintains flexibility in work schedule availability to meet departmental operational needs.

Knowledge, Skills, and Abilities

• Strong data entry, typing, and transcription skills with high attention to detail.
• Ability to manage high volumes of faxed and electronic documentation accurately.
• Proficiency with EHR systems (Epic preferred), document management systems (OnBase), and insurance web portals.
• Effective organizational and time‑management skills.
• Ability to communicate professionally with insurance representatives, patients, and clinical staff.
• Understanding of medical terminology related to referrals, diagnostics, and authorizations.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

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Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology.

As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions.

Our engineers design, develop, and build innovative solutions for the U.S. Government. Experience all aspects of a software development life cycle as a member of a fast-paced agile team on the leading edge of:

Real-time systems design

Digital signal processing

Machine Learning and Autonomous Systems

Cyber Security

DevOps technologies and methods

We encourage curious, creative problem solvers to join our team of bright, dedicated software craftspeople in designing and implementing highly innovative systems. You will learn advanced software engineering practices and apply new technologies to develop next generation capabilities and help keep our country safe.

This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ.

What You Will Do

• Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems.
• Design, code, test, integrate, and document software solutions.
• Participate in internal review of software components and systems.
• Collaborate with project managers and other professionals within Engineering.
• Work on problems with defined scope, schedule, and expectations.
• Follow established development practices and processes to maintain the configuration management of software products.
• Ability to obtain program access required.

What You Will Learn

• Use new tools that will keep you state-of-the-art.
• Stay updated with the latest advancements in software development and missile technology to drive innovation.

Qualifications You Must Have

• Typically requires a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience.
• Experience with C, C++, or Java.
• Experience with the integration of real-time software, firmware, and hardware.
• Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start.

Qualifications We Prefer

• Knowledge of data structures and algorithms, systems software design, operating systems and architectures.
• Knowledge of assembly, C/C++ programming, structured programming concepts.
• Knowledge of object-oriented design and Unified Model Language.
• Knowledge of statistical and numerical methods.
• Interpersonal and communication skills, both verbal and written.
• Demonstrated ability to work effectively with colleagues and leaders in a team environment.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Offered Based On Eligibility

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round.

Virtual Fly Over City of Tucson & Community, YouTube Video Links

• "Raytheon In Tucson": ,-az-location
• "Tucson is Awesome": "Winter in Tucson": part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
  The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

  RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

  Privacy Policy and Terms:

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As a Project Manager on the AssistRx PMO team, you will serve as the primary owner of client implementations across our specialty pharmacy and hub solutions. This role is both strategic and hands-on—blending strong project execution with a consultative mindset.

You’ll work directly with pharmaceutical manufacturers, hub service providers, and internal cross-functional teams to deliver compliant, high-quality implementations that support therapy initiation, prior authorization, patient support programs, and overall patient access.

This is a high-visibility, client-facing role where your ability to manage complexity, communicate clearly, and build trust will directly impact client satisfaction and long-term partnerships.

What You’ll Do

• Lead end-to-end client implementations of AssistRx SaaS solutions—from kickoff through go-live and stabilization
• Serve as the primary point of contact for pharmaceutical and specialty pharmacy clients during implementation
• Act as a trusted advisor, guiding clients through implementation strategy, timelines, risks, and best practices
• Translate complex business, clinical, and operational requirements into clear implementation plans and system configurations
• Partner closely with Product Management to balance AssistRx’s product roadmap with client needs and regulatory requirements
• Collaborate with Business Analysts to ensure requirements, user stories, workflows, integrations, and test plans accurately reflect client and program needs
• Coordinate across Engineering, QA, Product, Data, Sales, and Client Services teams to ensure timely and compliant delivery
• Proactively manage risks, issues, dependencies, and scope changes, especially in regulated healthcare environments
• Oversee project schedules, milestones, effort estimates, and defect prioritization
• Prepare and deliver executive-level project updates to internal leadership and client stakeholders
• Support client training, readiness planning, and go-live activities
• Ensure implementations align with healthcare compliance standards (HIPAA, data security, audit readiness, etc.)
• Contribute to PMO best practices, templates, and continuous process improvement

Requirements

Experience & Domain Expertise

• 3–5+ years managing client-facing software implementation projects, preferably in healthcare or life sciences
• Proven experience implementing SaaS or enterprise platforms for external clients
• Strong working knowledge of specialty pharmacy, pharmaceutical manufacturing, hub services, prior authorization, or patient support programs
• Experience consulting directly with pharmaceutical or healthcare clients
• Solid understanding of the Software Development Life Cycle (SDLC)
• Agile project delivery experience preferred
• PMP certification preferred

Consultative & Client Skills

• Exceptional ability to build credibility and trust with client stakeholders
• Comfortable leading conversations with both operational users and executive sponsors
• Strong requirement-gathering and problem-solving skills in complex, regulated environments
• Ability to communicate technical concepts clearly to non-technical audiences

Execution & Leadership

• Highly organized with strong attention to detail
• Able to manage multiple implementations simultaneously in a fast-paced environment
• Self-directed, accountable, and comfortable operating with autonomy
• Strong presenter with experience delivering status updates and recommendations to senior leaders
• Collaborative leader who can influence without authority

Technical & Tools

• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook, Project)
• Experience with Agile tools and project tracking systems

Why AssistRx

• Work on mission-driven technology that improves patient access to therapy
• Partner with leading pharmaceutical and specialty pharmacy organizations
• Play a key role in delivering solutions that impact patients, providers, and manufacturers
• Join a collaborative, fast-growing health-tech organization with room to grow

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire