Information Technology Jobs in Phoenix Remote

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Coating - Plasma - Supervisor - Production 1st shift
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago
Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.
Video: What We Do
Why work at Chromalloy?
Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!
Our Total Rewards Program is designed to support you today and in the future.

  • Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
  • Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
  • Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
  • Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Eligibility for individual benefit plans may vary based on employment status.
Operations Management:

  • Champion perfect safety, perfect quality.
  • Drive operational metrics, turn time, on time delivery, past dues, productivity
  • Measure and report daily, weekly production performances data
  • WIP Management, team with the planning department to drive monthly financial plan, assist in date management, level loading production.
  • Clear and concise communication, across all functional teams utilizing T1, T2 boards, identifying actions to improve performance deficiencies in each operational metric.
  • Maintaining stocks of materials and consumables, communicate and escalate shortages and or out of stock items.
  • Clear cross shift communications, pertaining to shift deliverables, maintenance, and equipment status.
  • Maintenance work orders are submitted, all production equipment are maintained and serviced appropriately
  • 5s own the process, show daily progress, monthly audits, work environment is standardized.
  • Shop floor presence, situational awareness, self-motivated, strategic problem solving, collaborative with functional teams.
  • On time and prepared for all scheduled meetings
  • Compliance with all company policies and procedures, Live the Chromalloy Values.
  • Compliance with all regulatory requirements, repair station manual, quality systems manuals, department procedures.
  • Production team is properly trained and adequately staffed with FAA repairmen.

Personnel Management:

  • Department training at 95% or greater
  • Continual development of the production team completing Tooling U and Linked-In training courses.
  • Payroll approved weekly; each Monday by 9am
  • Attendance and time off approved 2 weeks in advance, attendance calendar updated weekly, time off not to exceed 10%
  • Providing supportive management to each team member, coach, develop and motivate, problem solve.
  • Compliance with operation time standards, adjust standards when standards are too low or high.
  • Allocating resources to achieve deadlines.
  • Complete and present performance reviews on time, 30-60-90, 6-month and annual reviews, when necessary, development plans to acquire needed skills
  • Disciplinary actions

QualificationsTo perform this job successfully, an individual must meet below minimum requirements

  • Repair station and new manufacturing experience
  • A&P license or previous repairmen certificate holder, can meet repairmen qualifications under 14 CFR Part 65
  • Experience, direct or indirect, with aircraft component processes, machining, welding, vacuum and coating furnace, inspection, thermal spray, chemical strip, brazing, plating
  • Knowledge of lean manufacturing, process improvement, 5s, Kaizen, methodologies
  • Execution, management, and delivery of KPI's
  • Excel, Outlook, PowerPoint proficiency, intermediate/advanced required
  • Ability to navigate through multiple (ERP) platforms to obtain data.
  • Support & collaborate with functional teams - HR, Safety, Engineering, Quality, Planning, Procurement, Maintenance and Customer Service.
  • Strategic problem solving and organizational skills.
  • Self-motivated with a high level of ownership, integrity, and accountability
  • Excellent written and verbal communication skills.
  • US Citizen, Lawful Permanent Resident, or Refugee (ITAR Requirement)
  • Fluent in English (reading, writing, comprehension) (FAA Requirement)

List preferred job-related qualifications if different from above:

  • A&P License (Current)
  • Six Sigma Greenbelt/Blackbelt

List the level of education and/or experience needed to successfully accomplish the essential duties of this job:

  • Associate degree/ bachelor's degree preferred.
  • Four (4) years experience and/or training; or equivalent combination of education and experience

The salary range for this position reflects a broad spectrum of experience levels. Individual compensation within the range is determined by multiple factors, including relevant experience, education, certifications, job related skills, internal equity, and market conditions. We evaluate each candidate individually to ensure fair and competitive pay decisions.
Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.
Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.
Chromalloy is an equal opportunity employer - vets/disabled.
In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:
Not Specified
Surgical First Assist - Robotics GYN, Spine, Orthopedics - PA/NP/RNFA/CSA - Phoenix, AZ
Salary not disclosed
Phoenix, Arizona 2 days ago
Overview:

Join Our Team as a Surgical First Assist ? Robotics GYN, Spine, Orthopedics (PA/NP/RNFA/CSA) at MPOWERHealth!

At MPOWERHealth, we?re more than just a healthcare company?we?re pioneers in musculoskeletal care, dedicated to empowering independent physicians with cutting-edge clinical services, groundbreaking technology, and seamless back-office solutions. For over a decade, we?ve been on a mission to simplify the complex, predict the unpredictable, and create better outcomes for both patients and providers. Now, we?re looking for a skilled and passionate Surgical First Assist to join our team and make a meaningful impact in the OR.
Responsibilities:

What You?ll Do

Master Surgical Support
  • Serve as a trusted first assist during robotic and traditional surgeries, including GYN, urology, OB, spine, and orthopedics.
  • Anticipate surgeon needs, maintain a sterile field, and optimize patient positioning.
  • Work seamlessly with the OR team to ensure precision, efficiency, and exceptional patient outcomes.
Own the Pre- and Post-Op Experience
  • Connect with patients before surgery, ensuring they feel informed and at ease.
  • Confirm cases, manage essential documentation, and facilitate smooth patient transfers.
  • Provide detailed handovers to PACU staff to maintain continuity of care.
Grow, Innovate, and Lead
  • Engage in clinical and operational improvement projects, including training and process enhancements.
  • Expand your expertise by learning new surgical specialties and staying ahead in the ever-evolving world of surgery.
Qualifications:

What You Bring

? Experience
  • Minimum of 2 years as a Surgical First Assist with robotics experience in GYN, urology, OB, spine, and other specialties.
? Education & Certification
  • Graduate of an accredited PA, NP, RNFA, or CSA program.
  • Active state license and national certifications (e.g., NCCPA for PAs, CNOR or RNFA for NPs).
? Skills & Mindset
  • Proficiency in MS Office and EMR systems for seamless documentation.
  • Strong interpersonal skills and a customer-focused approach.
  • Ability to work independently and adapt to diverse OR environments.
  • A confident, adaptable team player who thrives in a fast-paced surgical setting.
  • A commitment to continuous learning and delivering exceptional patient care.

Why You?ll Love Working with Us

At MPOWERHealth, we take care of the people who take care of others. Here?s what we offer: ?? Multiple medical plan options to fit your needs.
?? Health Savings Account (HSA) with company contributions.
?? Comprehensive dental & vision coverage for you and your family.
?? 401(k) plan with a generous company match to build your future.
?? Paid vacation, sick time, and company holidays to recharge and relax.
?? Wellbeing program with health insurance incentives to support a healthy lifestyle.
Not Specified
Physician / Hospitalist / Arizona / Permanent / New Phoenix, AZ Hospitalist Option: Academic Outlets Available Job
✦ New
Salary not disclosed
Phoenix, Arizona 1 day ago

WHY SETTLE WHEN YOU CAN HAVE IT ALL!$30,000 Sign On BonusPosition Details:Student Loan AssistanceMonday-Friday ScheduleTeach in the Residency Training ProgramUniversity Faculty Appointment AvailableSunny weather and blue-bird skies grace this city approximately 300 days a year, allowing you to indulge in a variety of outdoor recreational activities.

Crimson mountains line the horizon and are only out-shined by the sun as it sets in the evening casting warm hues of purple, orange and red against the endless backdrop.

Between the beautiful topography, sparkling emerald lakes and lush desert valleys, youll find yourself wondering why you didnt move here sooner.Live here and enjoy:World-Class Resorts and Fine DiningExhilarating Outdoor AdventureProfessional Sports Year-RoundMore than 200 Picturesque Golf Courses Year-RoundInternational Airport Minutes AwayProminent Private and Public School OptionsOutstanding Cost of LivingOne of the leading and most respected healthcare organizations in the Phoenix area seeks a BE/BC Hospitalist Physician to join their team.Benefits too numerous to cite all:Reputation for Outstanding Leadership, Innovation and DedicationNational Award Winning PhysiciansAffiliation with a University Health SystemSecure Employment in a Large Medical Group with Low Physician TurnoverCutting-Edge Technology, Electronic Health Record and Outstanding Business SupportExcellent Income Potential +Exceptional BenefitsBecky BroylesPresident (PHONE): A portion of our profits go to support Doctors Without Borders/Medecins Sans Frontieres

permanent
Physician / Ophthalmology / Arizona / Permanent / New Phoenix, AZ Ophthalmology Practice Option: Academic Outlets Job
✦ New
🏢 Broyles 8780, Inc.
Salary not disclosed
Phoenix, Arizona 1 day ago

Sunny weather and blue-bird skies grace this city approximately 300 days a year, allowing you to indulge in a variety of outdoor recreational activities.

Crimson mountains line the horizon and are only out-shined by the sun as it sets in the evening casting warm hues of purple, orange and red against the endless backdrop.

Between the beautiful topography, sparkling emerald lakes and lush desert valleys, youll find yourself wondering why you didnt move here sooner.Position Details:Teach in the Residency Training ProgramUniversity Faculty Appointment AvailableLive here and enjoy:World-Class Resorts and Fine DiningExhilarating Outdoor AdventureProfessional Sports Year-RoundMore than 200 Picturesque Golf Courses Year-RoundInternational Airport Minutes AwayProminent Private and Public School OptionsOutstanding Cost of LivingOne of the leading and most respected healthcare organizations in the Phoenix area seeks a BE/BC Ophthalmologist to join their team.Benefits too numerous to cite all:Reputation for Outstanding Leadership, Innovation and DedicationNational Award Winning PhysiciansAffiliation with a University Health SystemSecure Employment in a Large Medical Group with Low Physician TurnoverCutting-Edge Technology, Electronic Health Record and Outstanding Business SupportExceptional Benefits My service is available at no cost to you, and your confidentiality is of utmost importance Becky BroylesPresident (PHONE): A portion of our profits go to support Doctors Without Borders/Medecins Sans Frontieres

permanent
Physician / Radiology / Arizona / Permanent / New Phoenix, AZ Radiology Practice Option Job
✦ New
🏢 Broyles 8780, Inc.
Salary not disclosed
Phoenix, Arizona 1 day ago

Sunny weather and blue-bird skies grace this city approximately 300 days a year, allowing you to indulge in a variety of outdoor recreational activities.

Crimson mountains line the horizon and are only out-shined by the sun as it sets in the evening casting warm hues of purple, orange and red against the endless backdrop.

Between the beautiful topography, sparkling emerald lakes and lush desert valleys, youll find yourself wondering why you didnt move here sooner.Live here and enjoy:World-Class Resorts and Fine DiningExhilarating Outdoor AdventureProfessional Sports Year-RoundMore than 200 Picturesque Golf Courses Year-RoundInternational Airport Minutes AwayProminent Private and Public School OptionsOutstanding Cost of LivingOne of the leading and most respected healthcare organizations in the Phoenix area seeks a BE/BC Radiologist to join their team.Benefits too numerous to cite all:Reputation for Outstanding Leadership, Innovation and DedicationNational Award Winning PhysiciansAffiliation with a University Health SystemSecure Employment in a Large Medical Group with Low Physician TurnoverCutting-Edge Technology, Electronic Health Record and Outstanding Business SupportExceptional Benefits My service is available at no cost to you, and your confidentiality is of utmost importance Becky BroylesPresident (PHONE): A portion of our profits go to support Doctors Without Borders/Medecins Sans Frontieres

permanent
Hybrid Outpatient Psychiatrist - Erie, PA
✦ New
Salary not disclosed
Erie, PA, Hybrid 1 day ago

The Allegheny Health Network (AHN) Psychiatry & Behavioral Health Institute is seeking a motivated psychiatrist eager to work at the forefront of behavioral health care as we continue growing our presence in the Erie region. AHN will support the continued expansion of your skillset as you build a patient panel with myriad diagnoses or craft a sub-specialty niche. Join a vertically integrated fiscal and clinical delivery system that is revolutionizing behavioral health service models, providing evidence-based treatments, and measurement-based care.



Highlights:

  • Flexible, hybrid options for in-person and virtual work
  • Bi-monthly, multidisciplinary treatment team meetings which include peer case consultation
  • Onsite opportunity for interventional psychiatry with transcranial magnetic stimulation (TMS)
  • Continuing Medical Education (CME) allowance: $3500 and five paid CME days annually
  • Emphasis on collaboration between behavioral health disciplines, including psychiatry and psychology, within the Institute
  • Weekly Grand Rounds with free CME offerings
  • Opportunities to train and supervise advanced practice providers (APPs), psychiatry residents, medical students, and APP students


Qualifications:

  • Completion of ACGME approved Psychiatry residency program
  • Board eligible/board certified in Psychiatry
  • Doctor of Medicine (MD) or Doctor of Osteopathy (DO)
  • Licensed in the state of Pennsylvania prior to employment


AHN Proudly Offers

  • Competitive salary and comprehensive medical benefits
  • Sign-on bonus
  • CME allowance
  • EY Financial Planning Services – student loan, PSLF assistance
  • Retirement plans; vested immediately in 401K, 457B.
  • Malpractice insurance with tail coverage
  • A diverse & inclusive workforce with respective loan repayment for qualified candidates


Why Erie?

Located directly on one of our Great Lakes, Erie is home to Presque Isle State Park offering 7 miles of beaches, 14 miles of trails, and endless water activities. Enjoy our local wineries and breweries, diverse eateries and ski resorts. The city has become home to a variety of educational institutions including top ranked school system. Benefit from the area’s low cost of living and international airport. Erie’s cultural scene and diverse job market make it an ideal place for healthcare professionals to grow.


Why Saint Vincent Hospital?

Nationally recognized for innovative practices and quality care, Allegheny Health Network is one of the largest healthcare systems serving Western PA. AHN’s Saint Vincent Hospital is a 350- bed tertiary care hospital currently serving the tristate area. Our facilities are equipped with state-of-the-art technology and robotic capabilities. Saint Vincent Hospital has been proud to open a brand new 39-bed Emergency Department, on-site Cancer Institute facility, four state-of-the art 700 sq. ft. Operating Rooms and more! Recently voted Erie’s Choice as the ‘Best Hospital’ and ‘Best Place to Work’, AHN Saint Vincent continues to shine in its commitment to its employees and the Erie community.


Email your CV and direct inquiries to:

Carissa Johnston | Physician Recruiter


Remote working/work at home options are available for this role.
Not Specified
Hybrid Telecommunication Engineer
✦ New
Salary not disclosed
Miami, FL, Hybrid 6 hours ago

Hybrid: 2 days remote, 3 days onsite

Schedule: Monday - Friday 9 AM - 5:30 PM

Requirements:

  • 5+ years' work experience and advanced knowledge of Cisco CUBE troubleshooting and configuration
  • 5+ years' experience and advanced knowledge of Oracle eSBC/ECB is a major plus or substitute for CUBE experience
  • 5+ years' work experience and advanced knowledge of Cisco Unified Communications Manager call control and routing
  • 3+ years' work experience with Microsoft Teams Calling over Direct Routing and configuration of shared line resources accounts
  • Troubleshooting SIP messaging
  • Understanding and configuration of cloud contact centers
  • Project management within the ability to lead projects independently
  • Mentoring of junior engineers
  • Management of service ticket queues


Job Description: South Florida's leading healthcare system is seeking a Lead Telecom Engineer to join their team. This person will be working within the Infrastructure organization helping support the design, implementing, troubleshooting and management of complex voice and data networks. Their day to day will consist of operational and troubleshooting of requests in the backend systems, making sure call logs are working correctly, and optimization through services. They will help support the project base for 2026 and 2027 pipeline. The main tools and technologies required are Cisco CUBE, Oracle eSBC/ECB, Cisco Unified Communications Manager, and Microsoft Teams for direct routing and configuration. Additionally, this person will be helping mentor and lead junior engineers through projects and also overseeing project workload.


Salary: $80-110k (Based on experience, education, certifications)


Remote working/work at home options are available for this role.
Not Specified
Digital Content Specialist II (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 4 days ago

Digital Content Specialist II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.

RESPONSIBILITIES:

Writing and Content Development

  • Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
  • Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
  • Develop copy for the Program Director Portal, including guidance, instructions, and resource content
  • Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
  • Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness

FREIDA Content

  • Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
  • Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
  • Work on landing page and member-facing content that supports usability and conversion goals
  • Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
  • Conduct content audits and contribute recommendations to improve clarity and usability

User Insight and Industry Awareness

  • Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
  • Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
  • Refine content based on user feedback, observed behavior, and performance data

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
  2. Ability to translate complex or regulated information into clear, user-centered language
  3. Experience collaborating with product, design, and marketing teams through content contributions
  4. Experience supporting content standards, including voice, tone, and style guidelines
  5. Comfort presenting recommendations and incorporating stakeholder feedback
  6. Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
  7. Working knowledge of Google Analytics and Power BI to inform content improvements

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA
✦ New
Salary not disclosed

Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA


The Company:


Are you a Property & Casualty professional with knowledge of Commercial Insurance, ready to join a growing agency? Join a leading insurance brokerage in Los Angeles, looking to invest in its people and help your continuous growth in the industry. This is the perfect opportunity for you to join the Commercial Lines team and provide dedicated support to Account Managers and clients.


The Compensation and Benefits:


  • Salary ranges from $55,000 - $75,000, depending on your experience
  • A full suite of benefits that include health, dental, vision, & life insurance
  • 401(k) plan
  • Hybrid Schedule after a dedicated training period
  • Company-supported continued education


The Qualifications Needed to Thrive:


  • Active Property & Casualty license
  • 3-5 years of Commercial Insurance experience, preferably in a retail brokerage
  • Proficiency with AMS360 is required
  • In-depth knowledge of various insurance coverages, products, and agency procedures


The Key Responsibilities will include:


  • Provide helpful and professional service and insurance needs to Account Managers and clients
  • Process binder requests, endorsements, policies, etc.
  • Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
  • Provide exceptional customer service via phone and email
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Collaborate with internal departments to meet customers' needs


Apply Now!


Why Work with Insurance Relief?

We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.


Remote working/work at home options are available for this role.
Not Specified
Personal Banker (Hybrid - RDF)
✦ New
Salary not disclosed
Personal Banker (Hybrid - RDF)

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

  • Bonus/incentives for all regular employees
  • 401(k) with 8% company contribution
  • Medical, dental, and vision insurance for employees and dependents paid at 80%
  • PTO and paid sabbaticals
  • Tuition reimbursement

General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.

Position Duties & Functions

  • Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
  • Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
  • Balances currency, coin, and checks.
  • Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
  • Processes membership applications and collects initial deposits.
  • As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
  • Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
  • Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
  • Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
  • Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
  • Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
  • Performs daily branch duties and responsibilities as assigned by manager.
  • Assists with monthly audits and reviews branch reports as assigned.

Core Call Center Functions

  • Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
  • Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
  • Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
  • Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
  • Educates members on how to reach financial goals, complex procedures, and self-serve options.
  • Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
  • Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
  • Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
  • Documents member interactions accurately and clearly in our customer relationship management system.

Other Call Center Functions

  • Completes required security and regulatory online training modules.
  • Stays current with emails, knowledgebase, and Intranet content.
  • Trains other agents and assists with answering questions on Zoom.
  • Performs other duties as assigned by Call Center manager.
  • Other duties as assigned.

Position Requirements

Experience and Education

  • 1 - 2 years' branch, call center, or related financial services or customer service experience required.
  • High school diploma, GED, or equivalent.
  • Equivalent combination of education and experience may substitute for stated qualifications.

Knowledge and Skills

  • Ability to write and speak effectively in English using correct spelling and grammar.
  • Excellent listening skills with the ability to reflectively respond.
  • Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
  • Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
  • Excellent customer service skills.

Competencies

  • Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
  • Initiative and self-direction.
  • Ability to effectively communicate and collaborate with people at all levels.
  • Sound problem-solving and decision-making ability, including the ability to prioritize.
  • Ability to understand and align with our core competencies through daily projects and tasks:
Growth MindsetDiversity & InclusionCommunicationChange Ready LeadershipResponsibilityProblem SolvingTech & Data SavvyCU Business Acumen

Physical Demands

  • Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
  • May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
  • Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary and Benefits:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour

Equal Employment Opportunity Statement:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click


Remote working/work at home options are available for this role.
Not Specified
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