Information Technology Jobs in Phoenix Remote

About the Role

The Director of Innovation Programs and Community Engagement leads Better Business Bureau’s efforts to support small business owners through innovative programming, strategic partnerships, and meaningful community engagement.

This Phoenix-based leadership role drives the strategy, growth, and execution of BBB’s portfolio of entrepreneurship programs while activating ignite sparked by BBB, the organization’s meetings, events, and innovation hub. Through partnerships, programming, and community engagement, the Director positions the campus as a destination for connection and business growth while representing BBB across the regional business community through events, speaking engagements, and media opportunities.

This role plays a key part in strengthening the small business community by bringing together entrepreneurs, partners, and organizations through programs, events, and collaborative initiatives that expand opportunity and drive business growth.

The role oversees a portfolio of programs designed to help small business owners grow through education, connections, and resources. These initiatives include accelerators, bootcamps, summits, workshops, and other learning experiences delivered from the Phoenix campus while supporting innovation programming across BBB’s Pacific Southwest region.

We’re looking for a results-focused leader who can hit the ground running and drive results, strengthening existing programs, increasing campus engagement and revenue, and building partnerships that bring more small business owners and organizations into the hub. 

This role is responsible for driving growth, engagement, and revenue for the ignite sparked by BBB campus while expanding BBB’s impact within the regional business community. Success will be reflected in stronger programs, increased campus engagement and utilization, and a growing network of partnerships that expand opportunities for small business owners.

Working closely with the Vice President of Innovation, the Director contributes to the strategic growth and long-term sustainability of BBB’s small business program portfolio through partnerships, sponsorship development, earned revenue opportunities, and grant-supported initiatives.

Key Responsibilities

Activate and Grow the ignite sparked by BBB Campus

• Drive revenue generation for the ignite sparked by BBB campus by expanding external events, partnerships, and strategic programming that support the financial sustainability and growth of the hub
• Develop and maintain a dynamic calendar of events, workshops, educational programs, and community convenings that bring the business community into the campus
• Increase engagement and utilization of the campus by cultivating partnerships, programs, and events that consistently attract organizations, leaders, and small business owners
• Lead the planning and execution of workshops, networking events, educational sessions, and community gatherings
• Oversee event logistics including scheduling, vendor coordination, budgeting, and on-site execution
• Ensure the campus consistently provides a welcoming, professional, and high-quality experience for guests, partners, and program participants

Lead Entrepreneurship Programs

• Lead the management and ongoing evolution of existing small business education programs while overseeing the development of new initiatives
• Develop and refine curriculum, educational content, and learning experiences that support small business owners at different stages of growth
• Oversee program implementation from planning through execution, ensuring high-quality delivery and strong participant outcomes
• Identify opportunities to develop new programs and experiences that respond to emerging needs within the small business community
• Establish program goals, track performance metrics, and evaluate program impact

Build Partnerships and Community Engagement

• Develop and steward strategic partnerships and sponsorship relationships that support program growth and expand opportunities for small business owners
• Cultivate relationships with organizations, educational institutions, business leaders, and community partners
• Serve as a connector within the business community by identifying opportunities to convene partners and strengthen collaboration
• Represent BBB through community events, speaking engagements, and media opportunities
• Identify partnership opportunities that expand program reach, increase participation, and strengthen BBB’s presence within the business community

Operations and Team Leadership

• Lead the local Innovation team and oversee day-to-day operations of the campus, including meetings, events, programming, and overall coordination
• Supervise program support staff and campus-related roles as needed
• Ensure operational systems and processes effectively support programming, partnerships, and events
• Identify opportunities to improve space utilization, operational efficiency, and program delivery

Strategic Partnerships, Sponsorship, and Program Sustainability

• Cultivate strategic partnerships and sponsorship relationships that generate funding support for programs, events, and small business initiatives
• Manage program budgets and oversee the implementation and reporting of grant-funded initiatives
• Assist in identifying grant opportunities and contribute to proposals supporting small business initiatives
• Collaborate with leadership on partnership proposals, sponsorship opportunities, and program budgets
• Help ensure programs remain financially sustainable through partnerships, sponsorships, and earned revenue opportunities

Required Qualifications

• Bachelor’s degree required; advanced degree or equivalent experience preferred
• Five or more years of leadership experience in small business programs, economic development, nonprofit leadership, business education, or related fields
• Demonstrated ability to manage program budgets and oversee grant- and sponsor-funded initiatives
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously
• Leadership experience planning and delivering events, workshops, and community programming
• Established relationships within the Phoenix small business community
• Excellent communication and public speaking skills
• Proven ability to build and sustain strategic partnerships across diverse organizations
• Comfort operating in a public-facing leadership role representing an organization externally
• Strong proficiency with modern productivity platforms, project management tools, and emerging technologies including Google Workspace and AI-enabled tools
• Ability to lift and move up to 50 pounds as part of event setup and campus operations
• Ability to work evenings or weekends based on program and event needs

Preferred Qualifications

• Experience designing and launching new programs or community initiatives supporting small business owners
• Background as a small business owner or direct experience supporting small businesses
• Experience working with sponsorship-supported or grant-funded programs
• Experience managing innovation hubs, coworking spaces, or event-driven venues
• Background in hospitality, event management, or customer experience environments focused on delivering welcoming, high-quality experiences
• Bilingual or multilingual language capability preferred

Other duties may be assigned as needed to support the mission, programs, and operations of the Better Business Bureau.

About Better Business Bureau

For more than 100 years, Better Business Bureau has advanced trust in the marketplace by setting standards for ethical business behavior, supporting businesses that operate with integrity, and helping consumers make informed decisions. BBB works to create a marketplace where businesses and communities thrive through trust, transparency, and accountability.

At BBB Pacific Southwest, that mission is carried forward through services that support both local businesses and consumers, while continuing to innovate through programs, partnerships, and community engagement that strengthen the small-business community. Through educational programs, events, and collaborative initiatives, BBB creates opportunities for entrepreneurs to connect, grow, and build sustainable, ethical businesses.

BBB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Company

is one of the fastest-growing players in the $20 billion grab-and-go industry, redefining fresh, healthy, convenient food at scale. Powered by proprietary in-house technologies, a state-of-the-art commissary, and a fully integrated distribution and transportation network, delivers exceptional quality and consistency at scale. As an industry innovator and trendsetter, the company is committed to redefining Grab & Go with offerings that support active, health-conscious lifestyles.

About the Role

We are hiring our first dedicated Executive Recruiter — an elite, high-impact hire who will own all C-suite, EVP/SVP, and Board-level searches in-house. This is not a volume or generalist recruiting role. You will function as our internal retained search partner, proactively hunting for passive, best-in-class leaders. You will have the autonomy, tools, and executive air-cover normally only found at a top-tier retained search firm.

Responsibilities

• Personally lead 6–12 concurrent executive searches at any time (CEO direct reports, Department Leaders).
• Be the primary talent advisor to the Founder/CEO and executive committee on leadership strategy, succession planning, org design, and competitive compensation.
• Conduct deep intake sessions with hiring executives and committees to define success profiles and cultural fit.
• Directly source and engage passive candidates using LinkedIn Recruiter, proprietary networks, and high-touch outreach (you still pick up the phone).
• Run full candidate assessment process: in-depth interviews, psychometric tools, 360 references, background checks.
• Present shortlists, facilitate finalist interviews, lead offer creation and negotiation, and close candidates who weren’t looking.
• Build and maintain proprietary “evergreen” pipelines of consumer, retail, supply-chain, digital, and marketing executives for future needs.

Qualifications

• 5+ years of full-life-cycle executive recruiting experience with a proven track record of closing C-suite and Ready Leaders.
• You’ve come from either:
• A top-tier retained executive search firm OR
• An in-house executive recruiting role at a high-growth consumer, retail, food/beverage, or health & wellness brand.

Required Skills

• Deep existing network of passive executives in Operations, Supply Chain, Marketing/CMO, Digital/E-commerce, Finance/CFO, and General Management.
• Master-level sourcing skills — people say about you: “they can find anyone.”
• Exceptional executive presence; you are comfortable advising a Founder/CEO and Senior members directly and holding your own in the room.
• Entrepreneurial, high-energy, low-ego — you thrive in a fast-moving, high-expectation environment.

Pay range and compensation package

Top-Tier Salary with Additional Incentive Bonus Plan

Position Title: Senior Engineer (Transportation Safety Policy Program)

Post-date: March 18, 2026

Closes: The position is open until filled.

Status: Full-Time, Exempt

Salary: $89,167 - $133,750

Location: Maricopa Association of Governments, downtown Phoenix, Arizona.

Note: A minimum of three days per week in office is required.

About MAG

The Maricopa Association of Governments (MAG) is a group of local governments working together on issues that touch the lives of every resident. We are a regional planning agency that develops solutions in areas such as transportation, environmental and air quality, and human services.

MAG serves a thriving region of 5 million people. Our members include 27 cities and towns, three Native nations, and Maricopa and Pinal counties. Our planning area encompasses more than 10,000 square miles. MAG is the council of governments and the designated metropolitan planning organization for transportation planning for the greater Phoenix metropolitan area.

Visit to learn more.

MAG is a great place to work. We offer a competitive salary, excellent benefits, and a collaborative environment where employee contributions make a real impact.

Your Team

MAG’s Safety Policy Program elevates safety as a core priority, ensuring it is embedded in transportation planning and implementation across the agency and throughout the region. The Safety Team strengthens regional transportation outcomes by conducting studies, identifying emerging needs, evaluating system performance, refining safety processes, and coordinating priorities both within MAG and in collaboration with partner agencies and stakeholders.

The Position

MAG is seeking a qualified transportation engineer to support the activities related to the management and implementation of the Safety Policy Program.

Duties include but are not limited to:

• Managing scopes, schedules and budgets of transportation planning studies.
• Assessing, analyzing and evaluating crash data, safety countermeasures, transportation infrastructure design, functionality, cost, schedule, and project risk.
• Coordinating with key stakeholders for project design and implementation efforts.
• Managing the procurement, execution and oversight of consultant contracts.
• Facilitating the MAG Transportation Safety Committee and presenting at public meetings.
• Responding to inquiries from internal and external stakeholders on safety initiatives.

The Candidate

The ideal candidate will be proficient in leading planning level analysis, coordinating with internal and external agency partners, and have experience with managing consultants or consultant teams. The candidate should have relevant experience in transportation safety planning, demonstrating a strong level of understanding and competency regarding urban traffic safety; multidisciplinary road safety initiatives; standards and best practices; and safety-related data. The candidate should also have experience presenting complex technical information to a diverse set of stakeholders, including members of the public and policy makers. Experience with human factors, safety education, and strong writing skills is a plus.

Skilled in:

• Excellent communication and writing skills, time management, note taking, and highly organized
• Presenting and conveying technical knowledge to a diverse set of stakeholders, the public and policy makers
• Coordinating with internal and external stakeholders or staff
• Prioritizing workload and responding quickly and accurately
• Anticipating needs and being proactive
• Being self-motivated with a desire to learn and contribute while being detail oriented

Ability to:

• Lead planning level analysis and review engineering and design specific solutions
• Manage consultants or consultant teams of large urban area studies
• Adapt to performing a wide range of duties, frequently shifting tasks of varying nature or complexity
• Work independently
• Analyze and think critically, draw conclusions, and problem solving
• Develop productive relationships and work effectively with a diverse group of stakeholders or staff
• Manage multiple assignments with competing timelines effectively

Technology Skills:

Proficient in Microsoft Windows and Microsoft Office products, including Word, Outlook, PowerPoint, and Excel, Microsoft Teams, Zoom and webinar tools. Familiarity with software tools related to transportation safety and crash data analysis.

Education and Experience

• Bachelor’s degree from an accredited college or university in Engineering or related field
• A master’s degree and/or graduate work in a related field, such as urban planning, and public sector experience are preferable.
• At least three years of related work experience in engineering, urban traffic safety, and/or planning
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
• Familiarity with standards, practices, and software tools related to transportation safety, such as: MUTCD, Highway Safety Manual, predictive safety methods, and spatial crash analysis using GIS.

Required Licenses or Certifications

• Professional Engineer (PE) license required

The Maricopa Association of Governments is an Equal Opportunity Employer. During the selection process any applicant requiring accommodation for a disability should advise the Human Resources Division by calling (6

Senior Architectural Project Manager

Design-Build Environment | Phoenix, AZ | Full-Time | On-Site

The Opportunity

We are partnered with a top-tier, design-driven general contractor in the Phoenix market seeking a Senior Architectural Project Manager to lead complex projects from entitlement through construction administration.

This is a true architectural leadership role inside an integrated design-build environment. You will operate as the primary project authority and client liaison, ensuring design intent, technical compliance, and constructability are fully aligned throughout the project lifecycle.

This role is ideal for a seasoned architectural professional who wants to stay close to the design process while influencing how buildings are executed in the field.

Key Responsibilities

• Lead projects through entitlement, design development, construction documents, and construction administration
• Partner directly with the Head of Architecture to plan staffing, timelines, and project execution strategies
• Build and manage project schedules, budgets, and documentation workflows
• Review construction documents for code compliance, coordination, and constructability
• Act as the primary liaison between clients, consultants, authorities having jurisdiction, and internal teams
• Drive collaboration between architectural and construction teams
• Mentor and develop junior project staff
• Manage scope changes and additional services
• Enforce quality control standards and project delivery benchmarks
• Promote a culture of communication, accountability, and design excellence

What We’re Looking For

• 10+ years of architectural project leadership experience
• Professional architectural registration REQUIRED
• Strong working knowledge of:
• Building systems and construction methods
• Local, state, and federal life safety & energy codes
• Proven ability to solve complex coordination and constructability challenges
• Experience managing multiple concurrent projects
• Exceptional communication and client-facing skills
• Collaborative leadership style with a mentorship mindset

Technical & Workflow Proficiency

You are comfortable working within modern architectural and construction technology environments, including:

• Building information modeling and digital documentation platforms
• Construction coordination and document control systems
• Project scheduling and workflow management tools

(Specific platforms intentionally omitted to maintain confidentiality.)

Compensation & Benefits

Base Salary: $115,000 – $145,000 (DOE)

Annual Performance Bonus: 8%–12%

Benefits Include:

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off & holidays
• Leadership development and long-term growth opportunities

Workplace Culture & Environment

• Award-winning, architecturally designed office
• On-site gym
• On-site nutritionist
• Catered meals
• Highly collaborative, people-first culture
• Stunning, modern workspace designed to inspire creativity and performance

The BIM Lead is the \"Face\" of the project when it comes to the BIM effort. The primary BIM contact for the General Contractor and field team. Must work hand in hand with General Foreman of project on an almost daily basis. Communication skills over computer and face to face is a must. High level of software skills in order to deliver project goals. Relies on Manager to provide electrical experience on minor issues and project direction.

Company Overview

Since 1912, Sturgeon Electric Company, Inc. (Sturgeon Electric) a subsidiary of MYR Group Inc. has provided complex, large-scale electrical construction services for our clients throughout the western United States. As a full-service electrical provider, we offer industry leading electrical transmission, commercial and industrial, and renewable energy services. Sturgeon Electric has two divisions, offering both powerline construction and commercial/industrial electrical construction, making it a full-service electrical provider.

Sturgeon Electrics Commercial and Industrial (C&I) electrical construction division specializes in large-scale commercial electrical projects, telecommunications, traffic signalization, gas distribution, high voltage distribution service and maintenance to clients. We also offer design-build and pre-construction services and has in-house pre-fabrication and AutoCAD capabilities.

Essential Functions

• Maintain relationships with customers, peers and other departments
• Perform modeling primarily utilizing Revit and additionally AutoCAD MEP
• Extensive use of Navisworks
• Detailed use of Revit, including setting up and maintaining jobs, files, families, schedules and work sets
• Extract detailed information from Revit model
• Provide dimensioned working/shop drawings for field installation and prefabrication, as well as, provide as-built record drawings at the end of the project
• Occasional travel required to project locations in Denver Metro area
• Regular and predictable attendance
• Other duties as assigned
• Essential functions of this position are to be performed in a Company-designated office or field location
• Understand and comply with the Companys Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards, if applicable

Qualifications

• Revit experience and detailed understanding of its processing including setting up and maintaining jobs, files, families, schedules and work sets
• Experience in 4D modeling and animations
• High school diploma or GED is required

Knowledge/Skills/Abilities

• Knowledge of NEC electrical Codes
• Ability to manage other employees
• Ability to learn new processes within Revit
• Strong commercial electrical background is preferred to understand constructability of electrical systems
• NavisWorks experience and comprehensive understanding of its function by setting up and coordinating projects, files, and clash detection
• Above average skill in BlueBeam and computer trends/technology
• Strong organizational and analytical skills
• Team player and collaborative attitude

Compensation & Benefits

• Salary
  • Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate. ?????????????????
• Comprehensive benefits package - Medical, Dental, Vision, Teledoc, Hearing, Prescriptions, Mental Health, Employee Assistance Plan (EAP), Short Term Disability, Retiree Coverage, and Life Insurance under LINECo (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.
• ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (our Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!).???????
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employee and dependents.

This position will remain posted for a minimum of three days. The posting will remain active and automatically extend until the vacancy is filled.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.

Responsibilities:

• 
  
  
• Complete portfolio process (RPA) prior to renewal date
  
  
• Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
  
  
• Coordinate the pre-underwriting process which includes, but is not limited to:
  
  
• Review of application
  
  
• Request for add'l info from agent or PMA staff
  
  
• Classification of exposures
  
  
• Ordering RMA, D&B, MVR's and synopsis
  
  
• Completion of loss trend and development
  
  
• Analysis of large claims and loss trends
  
  
• Review of prior audits
  
  
• Complete new business, renewal and financial notification forms.
  
  
• Attend and fully participate in all Team and Underwriting Meetings
  
  
• Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
  
  
• Process work in a timely and accurate manner
  
  
• Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
  
  
• Issue WC and Auto state filings as required.
  
  
• Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
  
  
• Maintain Corporate Underwriting Image Standards.
  
  
• Contact producers and insureds to obtain information and expedite service.
  
  
• Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
  
  
• May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Hybrid

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• High School diploma or equivalent.
  
  
• 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
  
  
• Experience working with internal/external clients
  
  
• Ability to maintain professional, proficient working relationships
  
  
• Strong team skills.
  
  

#LI-Hybrid

We have several positions open to fit your needs! This includes full-time, night shift (with opportunities to move to day or mid shift) and a few hybrid schedules for those who like to shake things up from time to time. Many colleagues who support our Emergency Department (ED) in Boise also have the unique opportunity to float to our freestanding Emergency Department in Eagle, Idaho.

Full time positions are eligible for consideration of a sign on bonus and generous relocation assistance! We also offer competitive wages, on-call pay, and shift differentials depending on work schedules.

Our nurses enjoy autonomy in their naturally fast paced roles, and work closely with a collaborative and interactive emergency physician group, as well as trauma, ortho, and neurosurgeons, among other specialties. Teamwork is at the core of how we function. As a nurse in our ED, you will care for emergency patients, as well as run trauma cases that pass through our doors.  We offer advanced treatment protocols, and in addition to being a Level II Trauma Center, are designated as a Level I STEMI Center and a Level I Stroke Center.

Our ideal candidates will have prior experience working in a fast-paced emergency department. In addition, they will have some experience taking care of critical patients and will be able to utilize critical thinking and assessment skills to prioritize patient needs. They will have a desire to take care of all types of patients and will want to be part of a team.

Our Boise Emergency Department has 34 beds to serve patients of all ages. As the most advanced trauma center in the region, we represent a continuum of care that incorporates the rapid, critical care response of Life Flight, the Emergency Department; comprehensive, multi-specialty surgical expertise including neuroscience, trauma, orthopedics, critical care units, rehabilitation, as well as the state-of-the-art diagnostic and treatment technologies. Click here to learn more about the ED.

Our Eagle Emergency Department is a 14 bed free-standing center that serves our patients 24/7, typically offering a much shorter wait time than experienced at larger facilities. Staffed by board-certified emergency doctors and specially trained staff, we provide a highly collaborative environment that continually seeks innovative ideas to better serve our patients.

Idaho's capital city (and third largest city in the Pacific Northwest!) is located in the high desert of southwestern Idaho, right on the Boise River. Offering a stellar quality life, Boise also features a vibrant and urban downtown, cultural and culinary experiences, and a wealth of entertainment options. Boasting over 200 days of sunny weather each year, recreational opportunities abound - most notably the 25 mile-long Boise River Greenbelt, which links together a series of beautiful public parks and the Boise Foothills, which offers an interconnected network of roads and trails through the hills.

Consistently high ranking on various top ten lists relating to safety, affordability and work-life balance, it's easy to see why Boise is the place to be.

• A current Idaho RN license is required.
• Multistate licenses must establish residency with the Idaho Board of Nursing within 60 days from hire.
• All colleagues must provide licensure or proof of application in process for an Oregon RN license within 90 days of the hire date.
• Other certifications may be required as identified in the SAHS Certification Crosswalk.
• At hire, Basic Life Support certification from the American Heart Association or American Red Cross is required. (ACLS and/or PALS may be accepted in lieu of BLS)
• Prefer one or more years of RN experience in an emergency setting
• BLS/HCP certification from either AHA, ARC or the Military Training Network is required at hire in all units, unless currently certified in ACLS and/or PALS as defined in the SAHS Certification Crosswalk.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)