Information Technology Jobs in Parma, OH

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products out of our Broadview Heights, OH, office to focus on the West & Southwest area of Cleveland from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Technical & Quality Manager

Cleveland, OH | Chemicals / Manufacturing

We're seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‐quality, and market‐ready—while driving continuous improvement and innovation.

What You'll Do

• Own and continuously improve the Quality Management System (QMS)
• Lead quality control processes, testing protocols, audits, and CAPA activities
• Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
• Monitor regulatory changes and assess impact to products, formulations, and labeling
• Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
• Ensure accurate product labeling and hazard communication
• Support new product development, formulation improvements, and scale‐up from lab to production
• Provide technical support to internal teams and customers
• Interface with regulatory agencies, auditors, consultants, and customers as needed

What You Bring

• Bachelor's degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
• 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
• Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
• Experience with SDS authoring, regulatory documentation, and audit support
• Hands‐on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
• Excellent analytical, organizational, and problem‐solving skills
• Ability to communicate clearly with both technical and non‐technical audiences

Preferred Experience

• Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
• ISO‐based quality systems
• VOC and state‐level regulatory compliance (e.g., CARB)
• UL, CSA, or NSF exposure

Why This Role

This is a high‐impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‐solving—while working cross‐functionally to support both operations and growth.

Benefits Include

• 401(k) match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accidental insurance
• 10 paid holidays starting immediately
• Generous PTO plan based on years of service
• Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth

Role : Enterprise AI leader (Manufacturing domain)

Location : Cleveland OH (Hybrid)

Fulltime role

Role Overview

We are seeking a highly skilled and proactive Enterprise AI consultant for Manufacturing to drive AI transformation and business intelligence initiatives. This role requires close collaboration with IT leaders, site-level business stakeholders, value stream leaders, and end-user personas to identify, design, and deliver high-impact AI use cases and BI solutions. Below are the MUST have skills

• Enterprise-wide data & AI architecture strategy
• Cloud modernization and scalable platform design
• Proven leadership in large-scale data modernization and OT/IT transformation
• Integration of historians, MES/SCADA, PLCs, IoT, and enterprise systems
• Experience in manufacturing shop floor functionality, operational workflow, supply chain
• Expertise in Snowflake, cloud platforms, AI/ML, industrial data systems
• Proven success driving large-scale digital transformation
• Translate business challenges into structured AI opportunities and build scalable solutions in collaboration with data engineering and data science teams.
• Good understanding of AI/ML concepts, GenAI frameworks, and data engineering fundamentals. Experience in driving proof of concept in AI use cases
• Conduct PoC development, solution validation, and oversee production deployment of AI models and automation use cases.

Customer Experience Growth Manager

Outrig | Full-Time | Cleveland, OH

Base Salary: $90,000 | Bonus: $10,000–$20,000 performance-based

About Outrig

Outrig is a rapidly growing owner/operator of high-end RV storage and repair facilities across the United States. We go beyond storage — we are building a suite of services that make RV ownership easier and more enjoyable for our customers. We're looking for a driven, hands-on Customer Experience Growth Manager to help us execute and grow that business.

The Opportunity

Outrig has developed a portfolio of ancillary services — wash and detail, valet, concierge, monthly RV check-ins, trip and season readiness, and more — and we're in the process of rolling them out across our properties. The strategy is in place. What we need now is someone to execute it: getting services running consistently at each location, making sure customers know about them, tracking the numbers, and doing whatever it takes to make these programs profitable.

This is a hands-on role with real ownership. You'll be on the ground working with property teams, coordinating vendors, solving day-to-day problems, and keeping a close eye on revenue and costs. If you're someone who gets things done, takes pride in running a tight operation, and wants to grow with a company that rewards results — read on.

What You'll Do

Execute the Services Rollout

• Drive consistent delivery of ancillary services — wash, detail, valet, concierge, monthly check-ins — across Outrig's property portfolio

• Work hand-in-hand with property managers to make sure services are set up, staffed, and running at each location

• Coordinate vendors and third-party service providers, holding them accountable to quality and timeliness

• Build simple checklists and processes so service quality is consistent regardless of location or who's on the ground

Own the Numbers

• Track revenue, costs, and margins for each service at each property — know what's profitable and what isn't

• Monitor customer adoption and identify opportunities to increase attach rates

• Bring a point of view on what's working and what needs to change, backed by data

• Work with leadership to set targets and report progress on a regular cadence

Iterate & Improve

• Gather feedback from customers and property teams to identify service gaps and improvement opportunities

• Test small changes, track the impact, and scale what works

• Stay on top of pilot property performance and help prepare recommendations for broader rollout

Keep Stakeholders Aligned

• Maintain clear visibility into rollout status across the portfolio and flag issues early

• Serve as the connector between property teams, vendors, and leadership

• Provide concise, regular updates on program performance and priorities

Who We're Looking For

We want someone early in their career who is hungry, organized, and ready to own something real. The right person likely has:

• 2–4 years of experience in operations, field coordination, customer service, or a service-oriented business

• A reputation for following through — people who know you would say you get things done

• Comfort managing vendors or partners and holding people accountable

• A basic head for numbers — you understand revenue, cost, and what it means to run something profitably

• Strong communication skills and a customer-first mindset

• Real drive to grow — you want more responsibility and you're willing to earn it

A background in automotive services, hospitality, property management, or the RV/outdoor industry is a plus. We'll train the right person.

Why Outrig

• Ground-floor ownership of a high-priority growth initiative — your work will have direct, visible impact

• A clear path to grow as the program scales across more properties

• Competitive base salary of $90,000 plus a $10,000–$20,000 performance bonus

• A fast-moving team that takes care of its people and rewards results

Outrig is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

LoopNet Overview

With over 86,000 companies searching daily and six times more traffic than our nearest competitor, LoopNet has offered unmatched visibility for commercial real estate listings for over 30 years.

The LoopNet platform connects brokers, buyers, and sellers, equipping them with powerful tools to close deals efficiently, whether for sale or lease, or at auction using LoopNet Auctions by Ten-X. We have established ourselves as the #1 global commercial real estate marketplace – and we aren’t done yet. We are focused on expansion, increasing our market share in the U.S. and around the world, continuously innovating and growing a powerhouse team to reach our goals.

At LoopNet, we’re on a mission to fill the world’s commercial space—because full space means thriving businesses, growing communities, and dreams coming to fruition. In these spaces, careers are built, milestones are reached, and potential is unlocked.

Learn more about LoopNet.

Position Overview

As a Sales Executive with LoopNet you will be part of a growth-oriented, innovative company and represent the industry’s most sophisticated digital advertising and marketing solutions. You will partner with the world’s top owners and brokers to develop a comprehensive digital marketing strategy to showcase and differentiate their portfolio of properties online. Key to your success will be your ability to build long-lasting, service-focused, customer relationships. You will achieve this in part by advising on product frequency, reach and brand efficacy and highlighting return on investment using our proprietary analytic tools and reporting capabilities. Day to day, you will leverage CoStar Group’s deep knowledge and expertise in the Commercial Real Estate industry to build your client portfolio by prospecting, studying industry trends and news, and conducting effective product demonstrations.

We prepare all our new Sales Executives with extensive classroom and field training, ensuring they are equipped with the product and industry knowledge needed to build market credibility, proudly represent our brand and achieve career success. In addition, you will learn marketable skills in digital marketing and sales by working closely with talented and driven internal industry experts, product marketing and product management specialists.

Please note this role is on-site in our CoStar Group office in Cleveland, OH.

Key Responsibilities

• Relationship Management – Through consultative sales methods, build relationships with clients to drive advertising revenue and become a trusted advisor on all matters related to their strategic marketing plan.
• Business Development – Using CoStar Group’s extensive property data, prospect new clients to drive sales and close new business
• Teamwork – Partner with colleagues across the LoopNet and CoStar teams to drive sales revenue.
• Business Industry Acumen – Develop subject matter expertise in digital advertising strategies, commercial real estate and your trends within your specific market territory.
• Customer Focus – Develop strong client relationships by delivering outstanding customer support through regular, value you added communication, sharing market insights and offering solutions that help our clients achieve their goals.
• Build strong client relationships and prospect by conducting regular in-person meetings which will require travel by car and could require travel outside of the driving radius of your office location.

Basic Qualifications

• 4+ years of successful full-cycle sales and account management experience in a business-to-business (B2B) environment selling CRE, digital advertising, marketing solutions, AdTech, PropTech, FinTech, financial securities, business intelligence or data & analytics.
• Bachelor’s degree from an accredited not-for-profit in person University or College, required
• Demonstration of commitment to prior employers.
• Proven track record of exceeding sales targets and quotas in an environment that emphasizes customer experience.
• Candidates must possess a current and valid driver’s license.
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

Preferred Qualifications

• Experience in Commercial Real Estate
• Success in building long-term relationships and business partnerships while engaging with clients at a senior/C-Suite level.
• Ability to analyze data, build out reporting and make strategic recommendations based on market data, trends and performance metrics.
• Regular and consistent access to an operational motor vehicle prior to or by start date.
• Ability to be flexible and adapt to changing situations at a high-growth company.
• Self-starter who can work within a team environment and independently.

Why LoopNet and Costar Group?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

• The industry leader with an energetic and fast paced dynamic culture
• Innovative technology and a reputation for outstanding products
• Consistent 20%+ average of YoY growth
• Outstanding sales and product training programs
• Excellent career growth opportunities
• High compensation with uncapped commissions, including an outstanding annual Presidents Club trip

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Generous paid time off
• Tuition Reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

Salary: This position offers a base salary range of $70,000-80,000 based on relevant skills and experience, in addition to commission opportunities as well as a generous benefits plan.

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. Please note that CoStar Group cannot provide visa sponsorship for this position.

#LoopNet

JOIN US IN MAKING THE MOST OF EVERY DAY!

Hospice of The Western Reserve operates in celebration of the individual worth of each life. We strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

WHY US?

We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

We have a passion for purpose-driven work! Do you?

JOIN OUR FAMILY!

We are seeking a compassionate, creative, and highly organized Art Therapist to join our hospice’s Grief Support Services team. The ideal candidate will be licensed in the State of Ohio and board-certified in Art Therapy (ATR-BC) with demonstrated experience supporting individuals through grief and/or end-of-life care.

WHAT YOU WILL DO:

This role is vital in delivering meaningful, therapeutic art-based programs for grieving adults. The Art Therapist will facilitate group sessions, coordinate quarterly events, and support staff and volunteers with training and resources for creative engagement with families. This position involves some travel in the Northeast Ohio region.

• Facilitate grief support groups using a variety of art modalities, primarily serving grieving adults.
• Plan and lead quarterly art therapy programs tailored to individuals coping with grief and loss.
• Provide training and guidance to hospice staff and volunteers on the use of art activities in family settings.
• Maintain an organized inventory of supplies, ordering and preparing materials as needed.
• Track attendance and maintain up-to-date rosters for all support group participants.
• Collaborate with the bereavement team to develop meaningful and diverse offerings for the community.
• Assist in gathering information and supporting efforts to identify grant funding opportunities.
• Maintain professional documentation and follow ethical and clinical guidelines as outlined by licensing boards.

SUCCESS CAPABILITIES:

• Master’s degree in Art Therapy or related field.
• Licensed in the State of Ohio to practice art therapy.
• Board Certified (ATR-BC) through the Art Therapy Credentials Board.
• Experience in grief counseling, bereavement, or end-of-life care settings strongly preferred.
• Strong interpersonal and communication skills; able to engage compassionately with individuals in emotional distress.
• Skilled in a wide range of art mediums and comfortable tailoring creative activities to diverse groups.
• Ability to work independently, manage multiple responsibilities, and maintain organized records.
• Willingness to travel throughout Northeast Ohio and work occasional evenings.

PREFERRED ATTRIBUTES

• Previous experience with program development or community outreach.
• Familiarity with grant research and basic fundraising principles.
• Enthusiastic about bringing creativity, empathy, and healing to individuals and families in times of loss.

DETAILS:

• Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
• Tuition Assistance
• Exempt role
• Technology Package
• Protocols in place for well-being during COVID-19

CONDITIONS OF EMPLOYMENT:

• Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
• Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
• Provide an active driver’s license
• Ability to provide proof of eligibility to work in the United States.
• High level of integrity, ethics and professionalism.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who may need reasonable accommodations to complete the application process may contact:

Careers at Hospice of the Western Reserve

17876 St. Clair Ave.

Cleveland, OH 44114

216.383.2222 or

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

*Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

*Six Paid Statutory Holidays after 90 days probationary period.

*One Week Paid Vacation Bonus after six months / 1960 regular hours.

*Weekly pay by direct deposit.

*Performance Reviews (and compensation reviews)

Job Description:

Responsibilities:

* Under direct supervision, performs a variety of routine laboratory operations in a quality assurance or research setting.

* Duties usually consist of making measurements, performing several routine quantitative and qualitative biological or chemical analytical tests according to standard procedures.

* Assists higher level technicians in setup of laboratory equipment and in recording data for experiments and procedures.

* Requires knowledge in using various instruments to prepare for and perform tests.

* Performs routine and safety program checks and preventive maintenance on instruments.

* This is an entry-level position.

* Typically requires a high school education or equivalent and no prior experience.

Experience:

* 0-3 years.

Marketing Videographer

GENERAL SUMMARY OF POSITION:

The Videographer is responsible for the end-to-end production of high-quality video and photo

content. This role oversees both pre- and post-production workflows, including shooting, editing, and equipment maintenance, to support diverse marketing initiatives and company events. The

Videographer ensures all visual assets align with established brand standards and contribute to the

overall growth of the company’s digital presence.

CORE & ESSENTIAL:

TASKS:

● Create, produce and edit high quality videos (footage, motion graphics, narration, music, etc.),

audio, and photography for marketing initiatives, company events and social media

● Responsible for lighting and shooting a diverse range of high-quality video content;

maintaining video, lighting, and audio equipment; and naming, transferring, and storing media

● Conduct professional photography at various job sites and company events to support

marketing assets.

● Ensure all marketing materials reflect the Company’s brand character and adhere to established

brand standards.

● Determine and prepare necessary equipment for each job, including cameras, audio and video

recorders, microphones, and props.

● Assist in developing studio schedules and project timelines that enable productive and efficient

implementation of audio recording, video/photo shoots including any set builds, shoot time, post-

work and approvals

● Participate in the ongoing improvement of marketing processes to increase overall department

productivity.

● Independently troubleshoot solutions when projects fall off plan, demonstrating a solution-

oriented approach to maintaining production deadlines.

● Partner with the marketing team to develop advertising, branding and product development

concepts, and work with the conference team to implement yearly sales events.

● Other duties as assigned

QUALIFICATIONS & SKILLS:

Possession of a high school diploma or equivalent, a four-year college degree in Visual

Communication Technology (VCT) or a related field and 2 to 4 years of work experience in video

editing required. In lieu of a degree, a comparable combination of education, job specific

certification(s), and experience (including military service) may be considered. Need to be

comfortable with heights; ability to climb ladders/extension ladders. Ability to climb, traverse and

maneuver across different roof levels while adhering to fall protection requirements as necessary.

Skills required in Adobe Creative Cloud include Premiere Pro, After Effects, Photoshop, and Audition. Knowledge in InDesign, Illustrator, Acrobat along with proficiency in Microsoft Office a

plus. Adherence to health and safety regulations (e.g. use of protective gear). Driving is a requirement for this position. Must have the ability to think creatively, multi-task, work independently and also cooperatively as a team member. Must be able to work with minimal supervision and ability to create on a short deadline. Must possess excellent verbal and written communication skills. Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver’s license are required. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. Overnight domestic and international travel required.

PHYSICAL REQUIREMENTS:

Ability to communicate orally in a clear, concise and effective manner with the customers, account

representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Must have the ability to lift up to 50lbs. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, stand, kneel, crouch, bend, stoop, turn, pivot and/or walk for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation. Read at, above, and below shoulder height. Comfortable with heights, being on building rooftops. Ability to climb stairs, ladders and roof hatch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record. Overnight travel may be required.

EQUAL OPPORTUNITY EMPLOYER

The Company is an equal opportunity employer. All applicants will receive consideration for

employment without regard to race, sex, color, religion, national origin, ancestry, military status,

protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law.

The Company is committed to providing reasonable accommodation to, among others, individuals

with disabilities and disabled veterans. If you need an accommodation because of a disability to

search and apply for a career opportunity with The Company, please send an e-mail to

to let us know the nature of your accommodation request and your contact

information.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)