Information Technology Jobs in Parcel Return Service, DC

Summer 2026 SCRM Internship | Make an Impact with Anglicotech!

We seek a motivated Summer 2026 Intern who will thrive in a challenging, rewarding, process-oriented Supply Chain Risk Management (SCRM) environment. This person will perform hands-on task with Anglicotech’s Supply Chain Resiliency Operations Center (SC-ROC) to gain exposure and skills in managing supply chain and logistics operations globally. This intern will also provide cross-departmental support as needed.

Location: This position is onsite in Arlington, Virginia.

Responsibilities:

• Build, update and refine Excel spreadsheets, templates and charts including research on potential customers, existing Supply Chain Resiliency Operations center portfolio data, marketing materials and other performance and market detail
• Identify and Assess new opportunities
• Support specific marketing events including webinars and trade shows
• Update and manage Business Development SharePoint Site
• Research and aggregate data on customers trends, federal spending and market demand
• Assist in project management, including engagement strategy, client interactions, planning and scheduling, and tracking deliverables.
• Continuously improve and automate current processes to perform better analysis and more engagements.
• Support the cost and pricing data process

Required Qualifications:

Security Clearance

• US Citizenship required

Education And Experience

• Must be a currently enrolled full time student at an accredited University

Preferred Additional Skills

• Good organization skills to balance and prioritize work
• Analytical and problem solving skills to troubleshoot systems problems
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team

ANGLICOTECH, LLC is an established, rapidly growing, veteran-owned small business providing solutions to contemporary problems. We specialize in Organizational Change Management and Enterprise Information Technology Implementation and Services.

Anglicotech, LLC is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Anglicotech, LLC offers competitive compensation and benefits as well as great long-term career opportunities.

For more information or to apply, visit our website at

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. These roles lead and manage VoIP, VoSIP, and legacy voice infrastructure. Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus.

Who We're Looking For:

• 
  
• VoIP Engineers, Telecom Leads, ACD Analysts
  
• Incumbents encouraged to apply
  

Clearance: TS/SCI
Certifications: Security+, Avaya/Nortel, NetPlus familiarity
Experience: 10+ years

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This role group covers real-time network monitoring, troubleshooting, and automation in a high-stakes classified environment. We're seeking agile professionals who can respond rapidly and lead technically across DoD network and telecom environments.

Who We're Looking For:

• 
  
• Senior Network Engineers, NetOps Leads, Voice Engineers, Network Admins
  
• Incumbents encouraged to apply
  

Clearance: TS/SCI
Certifications: CISSP, CASP, CCIE, RCDD
Experience: 8 to 25 years; Cisco, Avaya/Nortel, Splunk, Ansible, ServiceNow

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

• 
  
• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We are looking for a Subject Matter Expert - Intermediate to join our team in support of a DoD customer in Alexandria, VA. The SME will serve as a technical expert on executive-level project teams providing technical direction, interpretation, and alternatives. The individual in this role will provide support, analysis and research into exceptionally complex problems, and processes relating to the subject matter, with expertise in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management).

Responsibilities Include:

• 
  
• Evaluate new and emerging technologies through market research and prototyping to support customers business objectives.
  
• Assess performance of existing network/ systems and proposed changes, including post-deployment analysis to ensure systems meet design specifications and operational expectations.
  
• Develop Performance Management Plans (PMPs) and produce Performance Analysis Reports (PARs) documenting benchmarking methodologies, test conditions, procedures, and results.
  
• Provide actionable recommendations to resolve performance issues, enhance system capabilities, and proactively identify risks within production network equipment.
  
• Lead requirements development efforts by gathering, documenting, reviewing, consolidating, and refining functional and technical requirements in coordination with stakeholders.
  
• Facilitate and lead requirements review sessions and meetings to define networking requirements for assigned projects, including analysis of collected data.
  
• Develop and maintain Requirement Traceability Matrices (RTMs) to ensure alignment of requirements throughout the design, build, and test phases of the delivery lifecycle.
  
• Identify, evaluate, and recommend new and emerging technologies for systems and equipment in compliance with standards, policies, and guidelines.
  
• Plan, conduct, and document laboratory assessments of hardware and software supporting classified and unclassified services to ensure interoperability and connectivity among stakeholders.
  
• Provide input to the development of Technology Assessment Plans (TAPs)-including scope, objectives, configurations, technical approach, schedules, roles, and independent cost estimates-and produce After Action Reports (AARs) documenting methodologies, results, and recommendations.
  
• Support technology refresh and upgrade initiatives by identifying emerging network capabilities, establishing product evaluation and selection criteria, and developing system evaluation methods and procedures.
  
• Produce formal recommendations and executive briefings outlining findings, strategy, and capability roadmaps, while coordinating overall technology planning and tracking implementation activities.
  
• Analyze industry and Government data on technology changes impacting the DISN and commercial telecommunications sector and provide preliminary design and implementation guidance to support strategic planning and decision-making. Areas include wireless technologies, IPv6 transition (NIPRNet/SIPRNet), NetOps and cyber defense (JTF-GNO), VoIP/DSN, VTC and streaming video, core system refreshes, and emerging standards aligned with DoD mandates.
  
• Provide SME engineering services to design, configure, test, implement, and sustain STIG-compliant network and security architectures, including NAC (802.1x), reverse proxy and load balancing, web filtering, DNS/DHCP/IPAM, VPN, wireless/IDS, VDI support, VoIP/VTC/streaming, Check Point firewalls and MDM, NMS tool suites, MPLS architecture, SATCOM support, and DR/COOP planning; perform Tier IV troubleshooting and produce required technical documentation (ECRs, ITRs, NSOs, AARs, test plans/reports, and as-built diagrams).
  
• Provide Cloud-certified SME engineering support for on-premises to Cloud migrations, coordinating with CSPs (e.g., Azure, AWS, Oracle, Google Cloud, MilCloud2) and facilitating integration with Secure Cloud Computing Architecture (SCCA) BCAP in multi-cloud environments.
  
• Develop and maintain Cloud migration documentation to ensure accurate knowledge management and configuration records.
  
• Engineer, implement, and sustain the Enterprise F5 Application Delivery Controllers (ADCs) supporting DoD DMZ, data center, and Cloud-hosted applications, including Tier 3 support and configuration of GTM (DNS), LTM, and APM modules in compliance with DISA STIGs and industry best practices.
  
• Implement F5 break-and-inspect capabilities to meet DISA Cloud security requirements and coordinate with CSPs and developers to establish Layer 7 health monitoring.
  
• Thinks independently and demonstrates exceptional written and oral communications skills.
  
• Applies extensive technical expertise and has full knowledge of other related disciplines.
  
• Guides the successful completion of major programs and may function in a project leadership role.
  
• Develops technical solutions to complex problems that require the regular use of ingenuity and creativity. Work is performed without appreciable direction.
  
• Exercises considerable latitude in determining technical objectives of assignment.
  

Required Skills, Qualifications and Experience:

• 
  
• Minimum Requirement:
  
  • 
    
  • 10 years of experience in a relevant field, (e.g., Computer Science, Engineering, or Information Systems/Technology).
    
  
  
  
• Certification Requirements:
  
  • 
    
  • DoD Approved 8570 Baseline Certification:
    
    • 
      
    • Category IAT Level III (CCNP Security, CASP+ CE, CISSP, CISA, GCED, GCIH).
      
    
    
    
  • Computing Environment Certifications:
    
    • 
      
    • Cisco Certified Network Professional-Enterprise (CCNP-E) is required.
      
    • Check Point Certified Security Administrator (CCSA) is required in addition to the Cisco certification.
      
    
    
    
  
  
  
• Clearance Requirement:
  
  • 
    
  • This position requires a SECRET with a Tier 5 investigation.
    
  
  
  

Preferred Qualifications:

• 
  
• Check Point Certified Security Expert (CCSE)
  
• AWS Cloud Practitioner
  
• Microsoft Certified: Azure Fundamentals
  
• Comp TIA Cloud+
  
• Cisco Certified Internetworking Expert -Enterprise Infrastructure (CCIE-EI).
  

Compensation: $120,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

About Clarus Group:

Clarus Group is a leading provider of IT services and solutions, delivering cutting-edge technology to drive business success. Our mission is to empower clients with innovative solutions tailored to their unique needs. We pride ourselves on fostering a collaborative and growth-oriented work environment.

**Must be able to obtain and maintain a Secret security clearance in accordance with federal contract requirements. Must be legally authorized to work in the United States.**

Position Summary:

Seeking an on-site Business Functional Analyst with strong communication and technical skills to support new and existing deployments of our Task Management Tool (TMT). This role requires the analyst to be on client site daily with no options for remote work. In this position, you will navigate a complex work environment to collaborate with business users, project sponsors, senior leadership and supporting teams to provide the necessary support to deliver, update, and expand the functionality of our Microsoft Dynamics / Power Apps TMT tool.

You may be the primary contact at the customer site working with senior leadership, business users and technical staff. You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development and project management.

Key Responsibilities:

• Be on site 100% of the time
• Manage the expectations of the customer with regard to solution functionality and deployment process
• Perform Process Improvement work and create Power Automate flows
• Serve as business analyst advising the customer on best practices for configuring Dynamics, Power Apps, and TMT
• Coach customers on change management initiatives supporting the deployment and support of the solution
• Conduct classroom training and desk-side support for users and customer technical support staff
• Update formal solution training and configuration materials for the customer
• Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
• Conduct functional testing of solutions and lead customer adoption process
• Provide application troubleshooting and support for the client's help desk functions
• Provide administrative support for related tasking processes
• Review and provide management reports and metrics through Power BI on statuses of tasking behaviors
• Develop back up support role tom maintain business operations when necessary
• Provide reports and presentations for leadership briefings

Technical Skills:

• Microsoft Power Apps
• Instructor-Led Training (ILT)
• Microsoft Power Automate
• Microsoft Power Business Intelligence (BI)

Work Environment & Physical Requirements:

This role is primarily performed in an office setting. The position requires frequent sitting, standing, and walking. Employees must be able to communicate effectively via phone, email, and in-person meetings. Reasonable accommodations will be provided for qualified individuals with disabilities.

Clarus Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, national origin, sexual orientation, religion, disability, protected veteran status and other protected classifications. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. If you require reasonable accommodation in the application process, call Human Resources at 913-599-5255.

AI Innovation Architect

Location: Hybrid; Ashburn, VA; Springfield, VA; Washington, D.C.

Clearance: U.S. Citizen; Must have an active Top-Secret Clearance or DHS Public Trust Clearance.

InDev is seeking a senior strategic and technical AI Architect responsible for designing, building, and deploying artificial intelligence solutions that support mission outcomes across the homeland security market. In this role you will bridge advanced AI capabilities - including machine learning, natural language processing, and data engineering - with operational requirements, ensuring solutions are secure, scalable, and aligned with the homeland security mission.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Define overall system architecture, selecting and governing Artificial Intelligence / Machine Learning (AI/ML) and platform technologies, and ensuring solutions are scalable, secure, and production-ready
• Lead end-to-end technical design, development, and implementation of an agentic AI system to orchestrate user queries across enterprise data sources
• Partner closely with development, DevOps and data engineering teams to translate project requirements into an extensible AI architecture
• Create and promote AI strategies that align with business objectives
• Develop and coordinate POCs to test new technologies
• Evaluate and select appropriate AI tools, frameworks, and platforms (i.e., AWS, Azure, Google) to drive innovation

QUALIFICATIONS

• U.S. Citizen; Active Top-Secret Clearance or DHS Public Trust Clearance
• 8+ years of experience delivering AI solutions across federal agencies
• Bachelor’s degree in Computer Science, Engineering, or Data Science
• Deep understanding of machine learning (ML), deep learning, Natural Language Processing (NLP), and neural networks
• Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration tools like Kubernetes and Docker
• Ability to identify high-impact AI use cases and translate them into technical requirements
• Experience designing, building, and deploying advanced AI systems including Generative AI, AI Agents, LLMs, Reinforcement Learning, and computer vision models
• Ability to apply cloud and engineering expertise across AWS, GCP, Kubernetes, Docker, Terraform, Helm, Linux, and AI services, such as SageMaker, Vertex AI, Bedrock, or Gemini
• Experience with Python, agent frameworks, data engineering, APIs/microservices, vector databases, SQL engines, distributed systems, cloud services, RAG
• Experience developing and maintaining AI/ML roadmaps, performing Analysis of Alternatives, and making defensible technical tradeoff decisions
• Experience leading multidisciplinary teams, including data scientists, engineers, and business stakeholders
• Excellent written and oral communication skills
• Ability to tailor and present information across multiple stakeholders

NICE TO HAVES

• Experience integrating AI solutions with SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, etc.)
• Experience implementing virtual agents within SaaS/PaaS platforms (e.g., ServiceNow Virtual Agent, Salesforce Agentforce, etc.)
• Experience with Google Gemini

ABOUT US

At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.

Jr. ServiceNow Developer w/ Active Top Secret or DHS Clearance

Location: Hybrid in Ashburn, VA (must be onsite 2-3 days per week)

InDev is seeking a Jr. ServiceNow Developer to design, build, and enhance ServiceNow applications and integrations that support homeland security mission outcomes. You’ll work hands-on across ITSM and adjacent modules, develop high-quality scripts and flows, integrate with enterprise systems, and collaborate within an Agile team to deliver secure solutions aligned with DHS standards and FedRAMP requirements. This role will provide hands-on development for the government ServiceNow platform. This role also will ensure ServiceNow supports enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. This position requires an active Top Secret clearance and/or active DHS clearance. Salary will be based on number of years of experience.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Development & Configuration

• Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
• Build workflows, dashboards, catalog items, and integrations with enterprise systems.
• Implement automation and performance improvements across ServiceNow capabilities.
• Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).

Integrations & Automation

• Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
• Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.

Quality & Delivery

• Participate in grooming and refinement; estimate and deliver within Scrum sprints.
• Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
• Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.

Security, Compliance & Standards

• Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
• Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.

Stakeholder Collaboration

• Translate user stories into technical solutions; demo features in sprint reviews.
• Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
• Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.

QUALIFICATIONS

• Must hold an active Top Secret clearance and/or active DHS clearance.
• A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience.
• 3+ years of ServiceNow development experience
• CAD (Certified Application Developer - ServiceNow) certification required.
• Hands-on experience with JavaScript.
• Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
• Proven experience delivering projects using Agile methodologies.
• Hands-on experience with out-of-the-box ServiceNow features, such as workflows, scoped applications, and business roles.
• Proficient in cloud-based enterprise application platforms for IT services, operations, and business management.
• Strong communication skills to interact with technical teams and government stakeholders.

NICE TO HAVES

• Experience with DHS or CBP programs.
• Knowledge of enterprise governance, TRM processes, and AI/automation initiatives.
• Familiarity with Section 508, FISMA, and FedRAMP requirements.

Clearance: Must hold an active Top Secret clearance or DHS clearance.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.