Information Technology Jobs in Opa Locka, FL

512 positions found — Page 5

Certified Registered Nurse Anesthetist (CRNA)
Salary not disclosed
Miami, FL 5 days ago
Job Description & Requirements
Certified Registered Nurse Anesthetist (CRNA)
StartDate: ASAP Available Shifts: On Call Pay Rate: $206.61 - $223.65

This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.

 

Details & requirements for this opportunity:

  • Available Shift Length and Scheduling Requirements: 10 or 12-hour shifts plus weekend call
  • Required Cases: Robotics, General Surgery (a lot of laparoscopies), Neuro, Spines, Burns, Plastics, Gynecology, Obstetrics (not much of it), Trauma, Vascular, Orthopedics, Healthy Pediatrics. No hearts. 
  • Electronic Medical Records (EMR): iPro
  • Care Team
  • Credentialing Timeframe: Approximately 90 days
  • Active state License required
Facility Location
Blessed with soft Caribbean breezes, pristine, palm-shaded beaches, shimmering emerald waters and balmy temperatures, the Miami region is the ideal destination for healthcare professionals in search of a high-energy, sun-drenched location. Take full advantage of South Florida’s vibrant, energetic lifestyle, sugary-white beaches and jet-set playgrounds while on assignment. Job Benefits
AMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Nurse Anesthetist, Certified Registered, Healthcare, Health Care, Patient Care, Hospital, CRNA

AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

Not Specified
General Manager
Salary not disclosed
Miami, FL 6 days ago

Property: SHA Mexico

Location: Based in Cancun, Mexico, this role offers the opportunity to lead one of the world's most sought-after luxury hospitality destinations.


Job Purpose:


The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness.


The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture.


The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele.


Main Duties & Responsibilities:


  • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience.
  • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments.
  • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness
  • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results.
  • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs.
  • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability.
  • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed.
  • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality.
  • Ensure compliance with all legal, safety, health, environmental, and operational standards.
  • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value.


Job Profile:


  • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields.
  • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage.
  • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role.
  • Experience with international ultra-luxury brands.
  • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions.


Languages:


  • Fluent English and Spanish required.
  • Additional languages considered an asset.


Specific Competencies:


  • Strategic vision and business orientation.
  • Think Global, Act Local mindset.
  • Strong operational leadership and hands-on execution.
  • Ability to combine strategy and daily operations effectively.
  • Strong focus on guest experience and personalization.
  • Ability to influence and manage high-profile stakeholders.
  • Adaptability to multicultural environments.


Technological Skills:


  • Proficiency in property management systems and operational software.
  • Advanced knowledge of Microsoft Office or Google Workspace.
  • Experience in data-driven operational decision-making.


Skills Chain of Command:


  • Proactivity
  • Analytical skills
  • Results-oriented
  • Interdepartmental integrator


Competencies based on our values:


  • Excellence | We strive for excellence in everything we do, making it a habit
  • Evolution | We are committed to constant improvement and innovation
  • Honesty | We prioritise honesty and loyalty in everything we do
  • Caring | We genuinely care for our guests, our team, our planet, and our resources
  • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm


Other Competencies and Skills Required:


  • Strong business orientation and strategic mindset.
  • Ability to work in international and multicultural environments.
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple priorities simultaneously.
  • Willingness to travel as needed.
Not Specified
Equipment Project Manager
Salary not disclosed
Miami, FL 3 days ago

What you’ll be doing:

We are seeking a technically skilled and highly organized Equipment Project Manager to lead the implementation, standardization, and performance oversight of car wash equipment across our expanding network. This role plays a critical part in supporting new site development, managing post-acquisition integration, and providing end-to-end oversight of equipment systems to ensure consistency, reliability, and operational excellence.

The ideal candidate will possess strong project management skills, in-depth understanding of car wash equipment systems, and proven experience navigating the technical complexities of both greenfield projects and M&A environments.


Project Oversight – New Developments & Retrofits

  • Oversee the full project lifecycle for equipment installation in new builds, site conversions, and expansion projects.
  • Collaborate with internal development teams, contractors, and vendors to review site plans, equipment layouts, and infrastructure requirements.
  • Develop and maintain documentation on equipment specs, layouts, installation standards and preventive maintenance schedules.
  • Develop project scopes, budgets, schedules, and risk mitigation plans related to equipment delivery and integration.
  • Conduct on-site visits to monitor installation quality, compliance, and performance testing.


M&A Integration – Technical Assessment & Standardization

  • Conduct equipment evaluations during due diligence for potential acquisitions, identifying risks, upgrade needs, and integration opportunities.
  • Lead the post-acquisition equipment standardization process, including retrofits, control system upgrades, and chemical system alignment.
  • Partner with Operations and Facilities teams to ensure smooth transitions and minimal downtime during M&A rollouts.


Cross-Functional Collaboration

  • Serve as the bridge between Development, Operations, Facilities, and M&A teams, ensuring alignment on equipment strategy and execution.
  • Manage third-party vendors, OEMs, and service providers to maintain accountability for project deliverables and service SLAs.
  • Support the development of training materials and SOPs for site managers and maintenance staff regarding equipment operation and troubleshooting.


What you’ll bring to the team:

  • Bachelor’s degree in Engineering, Construction Management, Mechanical Systems, Business, or a related field required.
  • 7-10 years of project management experience in equipment-intensive environments (car wash, automotive service, industrial equipment, etc.)
  • Proven track record managing multiple concurrent projects, including greenfield builds and acquisition integrations.
  • Deep technical understanding of car wash systems, including conveyors, arches, chemical delivery, water reclamation, and control systems.
  • Proficient in project and task management tools (e.g., MS Project, CMMS, Smartsheet, Procore).
  • Strong ability to read and interpret construction drawings, electrical schematics, and site layouts.
  • Familiarity with automation controls and telemetry systems is a plus.
  • PMP certification or equivalent project management training preferred.
  • Willingness to travel up to 85% to oversee project sites and integration efforts.


Preferred Skills:

  • High attention to detail and a structured, systems-based mindset.
  • Excellent organizational and leadership skills, with the ability to manage timelines under pressure.
  • Strong communication and negotiation skills with internal teams and external vendors.
  • Continuous improvement mindset with a focus on scalability and standardization.


Core Competencies:

Cross-Functional Leadership & Communication

Project Execution & Multisite Coordination

Technical Expertise in Equipment Systems

M&A Integration Acumen

Systems Thinking & Lifecycle Management

Cross-Functional Leadership & Communication


Physical Requirements:

  • Prolonged periods of sitting and computer use.
  • Must be able to lift up to 15 pounds occasionally.


A little bit about us:

Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.

At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.

Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!


El Car Wash is an Equal Opportunity Employer

Not Specified
Senior Staff Accountant
Salary not disclosed
Miami, FL 3 days ago

A full-service law firm is seeking a Senior Staff Accountant to support day-to-day financial operations and enhance reporting, compliance, and process efficiency.


Title: Senior Staff Accountant

Location: Miami, Florida

Industry: Must have Law Firm

Type: Full-time (100% On-Site)

Note: (Law firm experience needed)


Key Responsibilities:

  • Prepare monthly financial statements, reports, and analyses
  • Manage general ledger activity, reconciliations, and journal entries
  • Support month-end and year-end close processes
  • Process accounts payable and oversee vendor payments
  • Maintain fixed assets and depreciation schedules
  • Coordinate state and local tax filings and compliance
  • Reconcile trust/IOLTA accounts
  • Assist with audits, budgeting, reporting, and special projects
  • Strengthen internal controls and improve processes through technology and automation
  • Manage unclaimed property reporting


Qualifications:

  • Bachelor’s degree in Accounting or Finance (Master’s preferred)
  • 5–7 years of progressive accounting experience
  • Strong knowledge of GL, reconciliations, tax reporting, and trust accounting
  • Advanced Excel skills; experience with legal accounting software (e.g., Aderant) preferred
  • Detail-oriented, analytical, and able to thrive in a fast-paced environment

This role requires strong organizational, communication, and problem-solving skills, along with the ability to manage multiple priorities effectively.

Not Specified
Associate Consultant (Summer 2026 Start)
✦ New
Salary not disclosed
Miami, FL 1 day ago

Associate Consultant – May 2026 Graduates

Location: Brickell, Miami, FL (Onsite)

Compensation: $40,000 base salary + uncapped commission (OTE: $75,000–$95,000)


About Lumicity

Lumicity is a specialist recruitment consultancy within the G2V Group, partnering with businesses across Technology, Life Sciences, CleanTech, Construction, and Engineering. We are known for building high-performing teams by investing heavily in training, development, and long-term career growth. Our Miami office is a fast-growing, high-energy environment where performance is recognized, development is prioritized, and progression is earned.


The Opportunity

We are hiring May 2026 graduates to join our Miami office with a June 2026 start date. As a Recruitment Consultant, you will operate a full 360 desk, owning the entire recruitment lifecycle from business development to candidate placement and account management.

This role is ideal for recent graduates motivated by results, financial growth, and a clearly defined career path. It is a fully in-office role offering real responsibility from day one, hands-on training, and a transparent path into senior and leadership positions.


What You’ll Do

  • Build and manage relationships with clients to understand hiring needs and business objectives
  • Develop new business through outbound sales activity and strategic account growth
  • Source, interview, and consult high-caliber candidates within a specialized market
  • Guide candidates and clients through the full hiring process from first call to placement
  • Manage multiple processes simultaneously with urgency, accuracy, and professionalism


What We’re Looking For

  • May 2026 graduates or recent graduates ready to begin their career in June 2026
  • Goal-driven individuals with a strong work ethic and competitive mindset
  • Self-starter with strong communication skills
  • Organized, reliable, and comfortable using modern digital tools
  • Motivated by goals, performance, and financial rewards
  • Thrives in fast-paced, team-oriented environments
  • No prior recruiting experience required


Growth & Compensation

  • Uncapped commission with transparent earning potential (OTE: $75,000–$95,000 Year 1, $120,000–$140,000 Year 2)
  • Clear, performance-based promotion path into Senior and Leadership roles
  • Ongoing training and mentorship from an award-winning internal L&D team
  • 100% employer-covered medical, dental, and vision insurance
  • 15 days PTO + holidays (additional PTO upon promotion)
  • 401(k) match, monthly team lunches, and incentive team trips (Cabo, Vegas, Bahamas)


Our Miami Culture

Our Brickell office is collaborative, driven, and high-accountability. We work hard, support one another, and celebrate wins together. You’ll be surrounded by people who want you to succeed and leaders who are invested in your growth.


Launch your career after graduation with one of the fastest-growing recruitment teams in the industry.

Not Specified
Sales Associate
✦ New
🏢 Akris
Salary not disclosed
Miami, FL 1 day ago

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.


Your impact to the business:

Your primary focus as a Sales Associate will be to grow the Ready-to-Wear business at our Shops at Bal Harbour location while also developing the handbag and accessories categories. With a passion for gracious service, a strong interest in fashion, refined styling skills, and solid product knowledge, you will work to build lasting client relationships. You’ll achieve this through mastery of product knowledge and selling ceremonies, as well as a thorough understanding of boutique operating processes.

You possess entrepreneurial spirit, passion for the brand, you can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.


Essential Functions:

  • Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
  • Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice
  • Actively use styling and selling technology to deliver the customer experience and drive sales
  • Build and maintain client book as well as gain new clients
  • Resolves client issues in a timely manner
  • Proficient and accurate use of the POS system
  • May be responsible for opening/closing the boutique as needed
  • Participate in in stocking the store
  • Maintain visual merchandising standards per company VM standards
  • Be a positive role model
  • Always maintain professional communication with store management, peers and clients
  • Participate in monthly meetings and trainings
  • Maintain a professional appearance and follow AKRIS uniform guidelines


Knowledge and Skills:

  • Passion for human relationships, luxury, fashion, art, and design
  • Tech savvy; ability to use and learn different software programs
  • Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results


Requirements:

  • Previous luxury/contemporary Retail sales experience
  • Position requires prolonged periods of standing/walking around store or department.
  • Ability to lift/move up to 25 lbs.
  • Able to work a flexible schedule, including holidays and weekends
  • RTW experience preferred but not required


AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard

Not Specified
Digital Product Manager
✦ New
Salary not disclosed
Miami, FL 12 hours ago

Simplex Group is seeking an experienced Digital Product Manager to lead the discovery, strategy, and delivery of digital products that solve real customer problems and drive measurable business outcomes as part of our digital transformation.


This role is responsible for deeply understanding customer needs, business objectives, and technical constraints—and translating that understanding into a clear product vision and prioritized roadmap. The Digital Product Manager will focus on how products are designed, packaged, priced, delivered, and experienced by customers—including digital experiences through our portal and mobile app; while partnering closely with design, software engineering, marketing, sales, and operations.


The ideal candidate is outcome-driven, not feature-driven. You are comfortable making hard prioritization decisions, testing assumptions, and using data and customer insight to guide direction. You empower teams with clarity rather than control, and you measure success by customer impact and business results—not output alone.


As Simplex Group modernizes how its products and services are delivered through digital channels, this role will be critical in shaping experiences that customers trust, adopt, and rely on. We are looking for a product leader who embodies strong product thinking and can help elevate how product is practiced across the organization.


About Simplex Group

For over 25 years, Simplex Group has supported trucking companies and owner-operators with DOT/FMCSA compliance management, tax and permitting services, commercial insurance, and operational solutions.


Simplex Group believes in respect and fairness; prizes quality and reliability; and is driven by a can-do attitude. Our culture fosters a team-oriented working environment where ideas and initiatives from all corners of the company are welcome. We have a clear vision and a thirst for success, and we’re looking for team members who share our passion and drive.


Job Description & Responsibilities

The Digital Product Manager serves as the owner of Simplex Group’s digital product vision and execution, responsible for ensuring that our digital solutions solve real customer problems while delivering measurable business outcomes.


This role leads product discovery and delivery for Simplex Group’s customer-facing digital experiences—including the customer portal and mobile app—by deeply understanding customer needs, operational workflows, and business objectives.


The responsibilities of this position include:

●     Define and execute the product vision and strategy for the Simplex customer portal and mobile app, aligned with company goals and customer needs

●     Design and development of new products including their digital delivery and the user experience within the portal and mobile app

●     Lead the end-to-end product lifecycle: discovery, requirements, design, development, QA, launch, and iteration


●     Prioritize features and enhancements that drive engagement, self-service, and satisfaction for both new and existing customers

●     Work closely with Operations and SMEs to convert service workflows into digital modules

●     Develop expert-level understanding of the trucking industry including the customer personas, journeys and pain points through research, analytics, and direct customer feedback to create a differentiated product experience

●     Collaborate closely with UX/UI designers to deliver seamless, modern, and accessible digital experiences

●     Build strong feedback loops with sales and customer-facing teams to continuously refine products based on real-world input

●     Stay ahead of industry and technology trends to identify new opportunities for innovation

●     Ensure alignment between product, development, design, and operations on roadmap priorities and delivery milestones

●     Define and refine the company’s product portfolio including value propositions, service levels, and pricing models by partnering with sales and finance

●     Define, track, and report on product KPIs — including adoption, engagement, satisfaction, retention, revenue, and margin impact

●     Collaborate with marketing to develop positioning and go-to-market materials for new or refined services

●     Drive iterative improvements to UX, workflows, and automation to increase customer value


Qualifications

●     7+ years in Product Management, preferably with ownership of digital products

●     Proven track record leading digital product strategy and delivery, including UI/UX design

●     Experience in logistics, transportation, or a regulated industry strongly preferred

●     Strategic thinker with strong operational and analytical skills

●     Deep understanding of how to translate customer needs into offerings

●     Exceptional communication and stakeholder management skills

●     Data-driven decision-maker with strong business acumen and financial understanding

●     A visionary who likes to create and push boundaries to create differentiation in the market


Compensation & Benefits

●     Medical, Vision, and Dental

○     100% Employer Paid (for Simplex Associate)

●     PTO & Company Paid Holidays

●     Employee Life Insurance

●     401k with Employer Match

●     Job type: Full time (in-office)

●     Location: Doral, FL

  • ○     Not a remote position
Not Specified
Personal Assistant
✦ New
Salary not disclosed
Miami, FL 12 hours ago

Personal Assistant to Principal, Technology Firm, Miami, Florida


The principal of a technology investment firm is looking for a Personal Assistant to provide comprehensive administrative support, primarily on a personal level with some Executive support. This role will focus on a wide range of responsibilities from the very small, run errands to estate management. The primary goal to make sure his life runs as smoothly as possible. This is a hybrid position at his home a few days a week as needed depending on what is going on. The ideal candidate has at least 5 years of experience supporting a HNW principal and has a “high touch” service mentality.


About the Job:

  • Support the principal with all day-to-day matters including personal calendar management
  • Anticipate the needs of the principal and liaise with the executive office team and household staff to ensure smooth day-to-day operations.
  • Organize and manage personal, domestic/international travel arrangements.
  • Provide a broad range of administrative support, run errands, manage cars and insurance, plan dinners/events, personal and professional
  • Estate Management; make sure the home runs smoothly and coordinate with contractors/repair people and staff.
  • Handle personal correspondence, including emails, letters, and phone calls, prioritizing and responding on behalf of the principal when necessary.
  • Expense reporting; Staff payroll management
  • Assist with ad hoc projects.
  • Off hour availability via cell, within reason.
  • Comprehensive health benefits, salary and bonus plan.


About You:

  • At least 5 years of experience as a Personal Assistant supporting a high- level executive or HNW principal; Experience in the hospitality space a PLUS.
  • Bachelor’s Degree
  • Very detail oriented -a true problem solver who can anticipate needs
  • High level of integrity and discretion in handling all confidential information
  • Excellent Google Suite skills; Tech savvy and interested in keeping up with new technology, AI
  • Excellent written and verbal communication skills
  • A positive “can do” attitude that understands the “no job too small” mentality
Not Specified
Records Management Specialist II
✦ New
Salary not disclosed
Miami, FL 1 day ago
Records Management Specialist II

Employment Type: Full-Time, Mid-Level Department: Office Support

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

  • Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.
  • Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
  • Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.
  • Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.
  • Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.
  • Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.

Qualifications:

  • Previous experience in a customer service role, with a strong focus on client satisfaction and support.
  • Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
  • Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
  • Experience with electronic recordkeeping systems or document management platforms.
  • Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.

Ideally, you will also have:

  • College Degree

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Join our team and become part of government innovation!

Not Specified
Clinical Quality Improvement Specialist
✦ New
Salary not disclosed
Miami, FL 12 hours ago
Performance Improvement Specialist

Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement.

Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to:

  • Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures.
  • Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors.
  • CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate.
  • QAPI dashboard: drill down, analyze and report data.
  • Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current.
  • Infection Control Reporting: data maintenance and analysis.
  • Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents.
  • Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.
  • Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management.
  • Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management.
  • Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management.
  • Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting.
  • Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting.
  • Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives.

Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to:

  • Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas.
  • QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting.
  • Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements.

-Facilitates Performance Improvement Projects including the coordination of performance improvement teams.

-Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic).

-Maintains any and all versions of the PI Plan Manual.

-Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs.

-Report to senior management on compliance with required trainings including orientation and legally mandated in-services.

Act as the program liaison to Central Support:

  • Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report.
  • Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials.

-Collaborates with the PCA for external audits and records requests.

-Participate in pilot projects related to QAPI initiatives as requested.

-For programs or regions with a Performance Improvement Specialist (PIS) Assistant:

  • Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed.
  • Other duties as assigned.

Job Requirements

1. Ability to work independently and prioritize activities to meet deadlines.

2. Detail oriented with ability to analyze quality data and identify trends.

3. Strong oral and written communication, presentation, and facilitation skills.

4. Strong computer and technology skills (including MS Excel, MS Word, MS PowerPoint, MS Teams, and MS Outlook).

5. Strong organizational skills with the ability to multi-task.

6. Ability to motivate and lead change management and performance improvement.

7. Ability to travel as required.

Job Qualifications

1. Licensed (as required) health care professional preferred Registered Nurse

2. Certified Professional in Health Care Quality (preferred).

3. Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body.

4. Experience with data collection, measurement tools, and data analysis.

5. Experience in a quality assurance/improvement

Special Instructions To Candidates

  • EOE/AA M/F/D/V
Not Specified
jobs by JobLookup
✓ All jobs loaded