Information Technology Jobs in Ojus, FL

316 positions found — Page 23

Experienced Customs and Border Protection Officer
Salary not disclosed
Pinewood, Florida 1 week ago

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States.

Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.

This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.

Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.

Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.

OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.

See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

Not Specified
Boatswains Mate
🏢 US Navy
Salary not disclosed
Hialeah, Florida 1 week ago
The Navy has a long and storied history full of tradition. If you wear the "crossed anchors," it means you're part of one of the oldest and proudest communities of all. Boatswain's Mates are the heart of every ship. As one of them, you'll perform a wide range of duties, making you the jack-of-all-trades on ships and on shore. Whether you're standing watch as a lookout, assisting as a search and rescue swimmer, or piping calls during a Navy ceremony, this job is one that comes with adventure and pride.

Want to start your journey with the Navy?

Apply Now

Enlisted None

What to Expect

Boatswain's Mate

More Information

Responsibilities

The Boatswain's Mate (BM) has a rich history of honored traditions. As a BM, you will supervise the maintenance of your ship inside and out, in addition to a diverse roster of other responsibilities:

* Standing watch as lookout or Boatswain Mate of the Watch
* Repairing, maintaining and stowing equipment
* Training, directing and supervising ship's maintenance personnel
* Assisting as a search and rescue swimmer
* Operating sound-powered communication equipment
* Serving as a member of damage control, emergency and security alert teams
* Participating in Navy ceremonies
* Transferring supplies between ships while at sea
* Operating small boats, tugs, barges and other small craft
* Assisting with flight deck and amphibious operations
* Serving as flight deck crew during helicopter operations
* Supervising deck crew in cleaning, painting and maintaining the ship
* Directing boat crews in landing and rescue operations
* Teaching seamanship

Work Environment

Boatswain's Mates serve primarily on ships and can expect to travel the world over. Your responsibilities are performed mostly outdoors and you can expect work of a physical nature. You will not spend your entire career at sea, you may work in a variety of different environments when you're stationed on shore.

Training & Advancement

Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), you'll report for specialized training, including:

Boatswain Mate "A" School (5 weeks) in Great Lakes, IL, for training in basic general safety, watch standing, deck seamanship, underway replenishment and preventive maintenance.

Following "A" School, there may be additional opportunities for training before receiving your first assignment, such as amphibious training. After all training is completed, you may be assigned to a fleet unit or a shore station.

Promotion opportunities are regularly available but competitive and based on performance.

Advanced Training

Advanced training as a Boatswain's Mate may also be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as occupational health and safety, motorboat operation and more.

Education Opportunities

Beyond offering access to professional credentials and certifications, Navy technical and operational training as a Boatswain's Mate can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.

You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.

Qualifications & Requirements

A high-school diploma or equivalent is required to become an Enlisted Sailor and a Boatswain's Mate. You must also be a U.S. citizen eligible for security clearance.

Applicants for the BM rate possess good communication skills, including the ability to speak clearly. You should also be able to get along with others and work well as a team member.

Important personal traits for this role include resourcefulness and curiosity. You should have good use of your hands and maintain physical strength.

eral qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Boatswain's Mates in the Navy Reserve typically work at a location close to their homes.

For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Boatswain's Mates in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.

For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.

For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.

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permanent
Operations Process Analyst – Bank Operations
Salary not disclosed
Coral Gables, FL 1 week ago

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.


Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment.


Key Responsibilities


Implementation Phase


  • Conduct deep dives into operational and technical processes to understand current workflows.
  • Gather, document, and validate detailed business requirements.
  • Create and refine user stories for development teams.
  • Participate in design workshops and ensure alignment between business needs and technical solutions.
  • Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment.


Post-Implementation


  • Serve as the Operations team’s subject matter expert (SME) for ServiceNow.
  • Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools.
  • Maintain and optimize existing workflows to improve efficiency and compliance.
  • Develop and maintain documentation for workflows, processes, and configurations.
  • Provide training and support to Operations personnel on ServiceNow functionality.
  • Monitor platform performance and usage, generating reports and dashboards for management.


Cross-Functional Collaboration


  • Act as the primary point of contact between Operations and ServiceNow technical teams.
  • Ensure smooth communication and coordination with other business units impacted by workflow changes.
  • Participate in governance activities to maintain platform standards and best practices.

 

Qualifications:


Education: Bachelor’s degree in Business Administration, Information Systems, or related field.


Experience:


  • 3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services.
  • Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred).


Skills:


  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma).
  • Proficiency in ServiceNow configuration and workflow design.


Certifications (Preferred):


  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Implementation Specialist (CIS) – App Engine or ITSM.


Languages: Portuguese and/or Spanish proficiency is considered a valuable asset.


Core Competencies:


  • Ability to translate business needs into technical requirements.
  • Strong documentation and process mapping skills.
  • Collaborative mindset with experience in Agile/Scrum environments.


Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Not Specified
Investor
🏢 Bradesco Bank
Salary not disclosed
Coral Gables, FL 1 week ago

Only candidates with US Work Authorization will be considered.


Description:


The advisor is a strategic professional who follows the company strategy and help the clients to set their portfolio according to their needs. Both strong commercial and technical skills are mandatory. The professional must utilize our investments intelligence to generate ideas and allow the clients to achieve their portfolio goals within their risk limitations. The investor should bring new ideas and participate in our Strategy Committees within the Investments department. The position demands a high knowledge in every main products, such as bonds, equities, mutual funds, structured notes, alternatives and more.

The advisor must establish a close relationship with new and existing high and ultra high net worth clients. The position will be allocated inside the Investments Solutions department and will report to the Head of Investors.


Main Duties:


  • Provide complete financial and investment guidance to clients.
  • Leverage deep knowledge of securities, regulations, and investment strategies to develop customized investment plans and strategies.
  • Understanding of clients needs and profile, recommending adequate investments products, and monitoring portfolios to ensure alignment with clients' financial goals and risk tolerance.
  • Be updated about market trends, economy and all institutional calls.
  • Provide advice and guidance on markets and actionable investments ideas.
  • Be adherent to all regulatory standards.
  • Be able to leverage information and relationships with internal partners.
  • Prepare proposals for clients and present investments products and ideas.
  • Execute trades in client accounts in accordance with client orders.
  • Manage under appropriate supervision the selected portfolios of clients.
  • Use commercial skills to expand clients base and AUC.
  • Identifying potencial areas of opportunity


Qualifications:


  • Series 7 and 66 (or 63 and 65) required
  • Fluency in Portuguese and English required
  • CFA, MBA degree or other advanced degree a plus
  • 5+ years of experience in advisor/investor/banker/investments
  • Initiative and self-driven


Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Not Specified
Instacart Shopper - Delivery Driver
Salary not disclosed

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Not Specified
Shop and Deliver - No Experience Required
🏢 Instacart Shoppers
Salary not disclosed
Hialeah, Florida 1 week ago

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Not Specified
Instacart Delivery Driver - Flexible Hours
🏢 Instacart Shoppers
Salary not disclosed

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.


Remote working/work at home options are available for this role.
Not Specified
Shop, Deliver, Earn Cash - Instacart
🏢 Instacart Shoppers
Salary not disclosed
Miami, Florida 1 week ago

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

Not Specified
Director of Business Operations
Salary not disclosed
Miami, Florida 1 week ago

Now Hiring! Director of Business Operations.

Job type: Exempt/Full-Time.

Salary: $125k-$165k.

Location: Miami, FL, with travel required up to 50%.

Who Are We? Rocket Youth

Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A, and De Novo expansion, accounting, finance, HR, capital, and more.

Summary:

As Director, Business Operations, you will own the performance of a portfolio of recreational businesses, initially focused on gymnastics and swimming schools, with the opportunity to expand into other divisions based on your performance.

You will not manage daily operations at the individual locations. You will set direction, diagnose issues, drive execution through local leaders, and be accountable for results.

You will have authority to make changes, but that authority should be used with judgment, because many of our local operators are founders and partners in their respective businesses – a core tenet of our partnership model.

What's in it for you?

  • Competitive salary.
  • Remote may be considered.
  • 401(k).
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Employee discounts.
  • PTO and more.

What You'll Do:

Portfolio Oversight

  • Manage an initial portfolio of ~5 businesses, scaling to 10–15 in steady state.
  • Oversee a mix of single- and multi-location operators with varying systems and maturity levels.

Own Business Performance

  • Hold full P&L responsibility across your portfolio.
  • Set strategic priorities and roadmap (locally and portfolio-wide).
  • Identify underperformance and business risks early and take corrective action.
  • Run monthly operating reviews with partners and the executive team.

Grow Enrollment & Revenue

  • Increase enrollment volume without compromising safety or customer experience.
  • Improve class utilization and schedule efficiency.
  • Own pricing and promotional strategy.
  • Introduce new programs, formats, and SKUs as appropriate.
  • Lead new location launches from planning through post-opening performance.
  • Partner weekly with marketing to ensure effective execution.

Improve Lead Conversion

  • Increase speed-to-lead and follow-up discipline.
  • Improve lead → trial → enrollment conversion.
  • Strengthen local sales processes and accountability.
  • Ensure marketing demand converts into enrollments.

Reduce Churn & Increase Lifetime Value

  • Identify root causes of customer attrition.
  • Improve onboarding and early engagement.
  • Implement retention and "save" strategies.
  • Reactivate churned customers.
  • Cross-sell additional programs.

Labor & Organizational Effectiveness

  • Redesign org structures when needed.
  • Clarify roles across coaches, admin, and leadership.
  • Align staffing with schedules and enrollment demand.
  • Improve labor productivity without compromising culture or safety.
  • Hire, replace, or upgrade local leadership when necessary.

Lead Turnarounds

  • Diagnose root causes of underperformance (leadership, pricing, funnel, labor, etc.).
  • Develop and execute turnaround plans.
  • Drive execution through local leaders.
  • Step in decisively when needed, without assuming daily operations.

Integration, Safety & Corporate Interface

  • Support M&A integration of newly acquired businesses.
  • Implement HQ systems and processes across portfolio (e.g., UKG, Ramp, GHL).
  • Enforce safety standards and compliance.
  • Serve as primary liaison between operators and HQ.
  • Manage vendor, landlord, and CMS provider relationships.
  • Standardize and improve CMS usage.

Performance Metrics

  • Enrollment Growth.
  • Revenue Growth.
  • EBITDA Growth.
  • Lead Conversion.
  • Retention & Churn.
  • Reactivation.
  • Class Utilization & Schedule Efficiency.
  • Labor Productivity.
  • Requirements:

Experience

  • Experience leading multi-unit, brick-and-mortar businesses.
  • Preferred: Experience operating gymnastics businesses.
  • Alternatively: Experience running service-based, youth/family-oriented retail, sports, education, or entertainment businesses.
  • Experience with membership, subscription, or class-based business models preferred.
  • Demonstrated history of driving growth through volume (not just pricing).
  • Experience operating in SMB environments with imperfect systems.

Work Environment Expectations

  • Comfortable working with founder-led businesses and strong personalities.
  • Ability to operate in non-standardized systems.
  • Willingness to support peak demand periods (after school, evenings, weekends).
  • Commitment to safety and customer experience as non-negotiables.
  • Execution-focused mindset.
  • Skills & Knowledge

Business & Financial Acumen

  • Strong P&L ownership and operational management.
  • Understanding of enrollment-driven and capacity-constrained business models.
  • Knowledge of pricing strategy, promotional planning, and revenue optimization.
  • Labor planning and productivity optimization.

Leadership & Execution

  • High emotional intelligence (EQ).
  • Strong judgment and bias for action.
  • Ability to influence and overcome strong opinions.
  • Skilled at driving results through others (not acting as an external advisor).
  • Comfortably making firm decisions when necessary.

Operational & Systems Knowledge

  • Experience with non-standardized or developing systems.
  • Familiarity with CMS platforms and operational software.
  • Ability to improve processes and drive standardization.
  • Strong turnaround and change-management capability.

RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Not Specified
Claims Analyst
Salary not disclosed
Miami, Florida 1 week ago

The Claims Analyst reports to the Claims Department Manager of the MWG-International Division. The position is a non-exempt, hourly role and is located at 75 Valencia Avenue, Suite801, Coral Gables, Florida 33134.

GENERAL JOB DUTIES AND RESPONSIBILITIES:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Processing and adjudication.
  • Analyzing the claims to properly adjudicate it according to the policy benefits and limitations.
  • Responsible for all emails and phone calls with clients and agents regarding the assigned cases.
  • Responsible for investigating any medical information needed to properly process a claim by requesting medical records or any other document needed to providers and/or insureds (USA, Latin American and/or the Caribbean) to make a determination on the claim submitted.
  • Responsible for writing and submitting letters of denial to insureds, letters of
  • exclusionary riders or cancellation of coverage to the Insured when necessary.
  • Prepare medical evaluations for cases on excess of $1 or on any cases in which a
  • retroactive exclusionary rider needs to be applied.
  • Communicate to Insured on a formal letter of any Lloyd's decision regarding an appeal of a
  • claim.

EXPERIENCE AND EDUCATION REQUIREMENTS:

  • Requires high school diploma or general education degree or equivalent or 1 year of related experience.
  • Medical knowledge to be able to analyze a medical claim submitted to determine eligibility.
  • Communication skills – verbal, written and listening skills
  • Knowledge of Microsoft outlook, excel and word.
  • Each employee must pass a drug screen.
  • Reports must be received from criminal background investigation and review of work references.
  • Must be capable of maintaining regular attendance.
  • Must be capable of performing the essential job functions of the position, with or without reasonable accommodations

WORKING ENVIRONMENT:

  • Must be able to perform in a very high paced environment and professionally handle interruptions.
  • Must have the ability to work under minimal supervision.
  • Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines.
  • Must possess excellent problem-solving skills and have keen attention to details.
  • Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills.
  • Must be able to handle stressful situations appropriately.
  • Must maintain confidentiality and privacy in every aspect of the job.

JOB ESSENTIAL REQUIREMENTS:

The following are job functions that an employee must be capable of performing with or without reasonable accommodation.

  • BILINGUAL REQUIRED: Must be able to read, write, and speak English and Spanish.
  • Must have basic typing skills
  • Must be able to work as scheduled.
  • Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
  • Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
  • Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

REASONABLE ACCOMODATIONS:

Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.

EQUAL OPPORTUNITY EMPLOYER:

MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Not Specified
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