Information Technology Jobs in Oakland

189 positions found — Page 10

Multimedia Journalist (MMJ)
Salary not disclosed
Rochester 1 week ago
WHAM is looking for an Multi-Media Journalist.

Your responsibilities as an MMJ will include reporting, shooting and editing news stories, enterprising story ideas, developing contacts, as well as other responsibilities as assigned.

You will be expected to produce daily content on a variety of platforms including the internet, social networking sites and mobile phones, in addition to television.

Skills and Experience: Sharp news judgment The ability to tell an NPPA style story Excellent technical skills The ability to work well independently Must have and maintain a valid license and a good driving record Requirements and Qualifications: A minimum of _____years reporting experience is required Experience with live shots is required Experience with Live-U is a plus While applying online, please include a link to your online demo reel The base hourly compensation range for this role is $19.00-$21.00 per hour.

Final compensation for this role will be determined by various factors such as a candidates’ relevant work experience, skills, certifications, and geographic location.

Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.

EEO AND INCLUSIVITY: Sinclair is proud to be an equal opportunity employer and a drug free workplace.

Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
Not Specified
Senior Industrial Engineer
Salary not disclosed
Auburn Hills, MI 1 week ago

Henniges Automotive has an opportunity for a Senior Industrial Engineer to join the Cost Estimation team. The Senior Industrial Engineer will design, develop, test and evaluate integrated systems for managing industrial production processes including human work factors, quality control, inventory control, logistics and material flow, cost analysis and production coordination. Create and administrate the activities and processes of Industrial Engineering, layouts, capacity analysis through knowledge application and techniques in accordance with the guideline of plant operation (BOS) to ensure the space optimization, materials and labor and meet the productivity and efficiency goals set by management.


Qualifications/Requirements

  • Apply industrial engineering principles to implement cost estimation tools for all phases of manufacturing programs taking into account product definition and requirements as well as potential engineering changes.
  • Lead ‘Design for Manufacturability’ (DFM) reviews to determine technical feasibility and cost inputs for new customer quotes.
  • Participate in the creation of process flow and work cells for the efficient and ergonomic flow of materials for manufacturing processes and overall plant layout.
  • Participate in Kaizen, Lean Manufacturing, HPS and 5S organizational and process reviews.
  • Analyze capacity for equipment and product lines.
  • Ability to analyze and improve manufacturing processes.
  • Support process method possibilities and tooling capabilities to ensure that products are manufactured to satisfy customer expectations.
  • Perform advanced analysis of cost structures and manufacturing feasibility and advise program managers of design and manufacturing alternatives to reduce cost and increase production.
  • Generate multiple iterations of cost sheets for side-to-side comparisons of multiple and alternative material options, multiple equipment processing options, and multiple labor staffing scenarios across multiple plants and manufacturing locations.
  • Combine all aspects of material, tooling, and labor to develop best-cost solutions and profitability opportunities.
  • Run revised cost development for effects on labor, material, and process change parameters, and recommend best-course actions.
  • Collect and analyze financial data (including consolidated costs, piece tooling, and investments) for manufacturing programs.
  • Develop and analyze calculations for contribution margins, testing costs, and for amortizations of minimum purchases of raw materials and tooling.
  • Analyze program expenditure for tooling and process fixtures and compare the same to estimated costs.
  • Develop capital expenditure requirements based on capacity analysis of existing and potential business needs.
  • Continuous improvement activities.
  • Estimate production costs, cost saving methods, and the effects of production design changes on expenditures for management review, action and control.
  • Recommend methods for improving utilization of personnel, material and utilities.
  • Must be legally authorized to work in the United States without company sponsorship.
  • Local candidates only.


Education and Experience

  • Minimum: Bachelor Degree in Engineering or equivalent technical experience.
  • Preferred: Bachelor Degree in Industrial Engineering.
  • Minimum: Knowledge and skills typically acquired through 7 plus years of experience in manufacturing operations, industrial engineering activities or related field.


Skills and Abilities

  • Consulting and influencing skills consistent with the ability to build relationships and influence parties; may include getting parties to embrace changing expectations and initiatives.
  • Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations.
  • Develops challenging short-and long-term group plans and objectives aligned with those of the department and/or company; solicits staff input in the development process.
  • Working knowledge of automotive manufacturing processes, practices and challenges.
  • Ability to apply project planning, implementation, and/or continuous improvement principles to affect tangible, positive outcomes.
  • Proficiency in the following software applications: Microsoft Office including Word, Excel, PowerPoint and Outlook; and AutoCAD sufficient to apply and/or support the application with the minimal instructions or guidance; this level of proficiency is typically attainable through 3 plus years of substantive experience with the applications.
  • Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches.
  • Deals effectively with resistance; takes positive steps to avoid the recurrence of errors through constructive critique.
  • Strong written and verbal communication skills in English, with the ability to effectively communicate information to diverse audiences.
Not Specified
Showroom Event Planner
Salary not disclosed
Auburn Hills, MI 1 week ago

Pella is seeking a Brand Ambassador to plan and manage on-site events at the Auburn Hills Showroom. This role manages the day-to-day responsibilities of the showroom. The Brand Ambassador embodies the Pella brand and focuses on the customer experience. In this role you will have a variety of responsibilities including scheduling sales appointments with qualified customers, creating social media content, developing and managing on-site events that drive traffic. The Brand Ambassador will keep track of weekly metrics including traffic to showroom and number of sales appointments created. This full-time position works on-site at our state-of-the-art Pella Showroom in Auburn Hills, MI. Schedule is Monday - Friday 9am - 5pm and one Saturday a month 9-2pm.

What Pella has to Offer:

  • Medical, dental, and vision
  • Health savings and flex spending plans
  • Employee Assistance Program
  • Company paid life insurance
  • Company paid short/long term insurance
  • 401k plus company match
  • Paid holidays
  • Paid time off
  • Tuition reimbursement
  • Professional development


Responsibilities/Accountabilities includes the following, but not limited to:

  • Displays and/or demonstrates product in the assigned location and/or at home shows, using samples, digital tools and/or collateral, emphasizing features and benefits of Pella products.
  • Answers and accurately directs customer calls for both internal and external customers by asking leading questions and pre-qualifying. Sets proper customer expectations regarding the Retail Replacement process.
  • Qualifies call-in and walk-in customers to set sales appointments for Outside Sales Representatives.
  • Inputs and maintains accurate information in lead management software (ACE/CRM). Capture traffic leads and appointments.
  • Ensure displays are properly working and repairs are requested and completed in a timely manner.
  • Support the planning and organizing of EC Events and attend as appropriate. Ability to work weekend and evening hours.
  • Comfortable interacting with architects/designers, builders/contractors and homeowners.
  • Execute social media creation and posts.
  • Maintains strong knowledge of all products, systems and processes, and stays up to date with competitive information.
  • Ability to address or direct customer questions and concerns to the appropriate internal departments.
  • Willingness to travel to other showrooms for coverage if needed.
  • Maintain the required level of office supplies, literature, and product samples for EC function and Sales Representatives based on market needs.
  • Maintains showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers, including but not limited to: dusting, cleaning windows, taking out garbage.
  • Meets company safety requirements by keeping work area neat and clean, following all company safety policies and procedures, and reporting any safety concerns.


Skills/Knowledge

  • Energetic personality
  • Skilled at relating to and supporting a variety of customers
  • Strong organizational, time management and problem-solving skills
  • Self-starter, demonstrates a strong work ethic and responsiveness to customer needs
  • Able to work with details, complexity and follow through
  • Creates a sense of trust and reliability with internal and external customers, leads by example
  • Able to maintain open and effective communication with cross functional teams
  • Works collaboratively with customers and Pella team members
  • Eye for detail and appreciation of design
  • Adaptable to changing processes and priorities
  • Works well without close supervision, but always keeps their manager informed


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year’s customer service, or general business experience preferred. Prior experience as a Showroom Specialist and/or knowledge of general construction applications and terminology and/or window and door applications or components is desirable, but not required.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers, and visitors.

Reasoning Abilities/Mathematical Skills

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.

Computer Skills

Proficiency with Microsoft® Word, Excel, Outlook and Power Point software applications and will be expected to develop proficiency with Pella’s proprietary software (PQM, ACE, CRM, PSI, etc.).

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Time commitment required of this position will vary with the seasons.

Not Specified
Shop and Deliver - No Experience Required
Salary not disclosed
Lake orion, MI 1 week ago

FULL-SERVICE SHOPPER


Start earning quickly with a flexible schedule


Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.


Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.


As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.


What you get as a shopper:



  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:



  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone

Additional information:


Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.


Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.


Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.


Review the Independent Contractor Agreement here


*Subject to availability of batches in your area.

Not Specified
Sales Representative
Salary not disclosed
Auburn Hills, MI 2 weeks ago

CarsDirect and Auto Credit Express, both part of the Internet Brands automotive family, are trusted leaders in the car-buying and financing space, serving millions of customers nationwide.


CarsDirect simplifies the car shopping experience by helping consumers research vehicles, compare prices, and connect directly with local dealerships to buy or lease new and used cars. We make it easy for anyone - regardless of credit history - to find the right car at the right price.


Auto Credit Express focuses on empowering customers with challenged or limited credit. Through our large network of lenders and dealerships, we help people get approved for auto loans and get back on the road, while rebuilding their financial confidence.


Together, these brands empower car buyers by providing tools, resources, and connections to make confident, informed decisions.


CarsDirect/AutoCreditExpress is in search of an Inside Sales Representative to join our team in Auburn Hills, MI.


Our ideal candidate is energetic, resourceful, and a take-charge individual who can take prospects through the full sales cycle from prospecting to close.


Key Skills and Experience:

- B2B sales experience preferred (at least 6 months experience)

- Automotive and social media experience (plus)

- Excellent phone skills (50-60 cold calls per day) and written communication.

- Outstanding time management and ability to multitask.

- Strong sales results paired with a high degree of initiative, follow-up, and product retention.

- Proficiency in workplace applications such as Word, Excel, and Google Suite.


Why you should work here:

- Uncapped commission incentives. The more you close, the higher your total compensation.

- Fast-paced, friendly, competitive environment

- Full benefits – Health, Dental, Vision, 401K

- 3 weeks PTO + Paid Holidays

- A culture that celebrates success!


This describes you:

- Strong hunter mentality.

- Self-motivated.

- Strong attention to detail and highly organized.

Compensation: $45,000.00 base, with top reps consistently making $80,000+ in total compensation. Commissions are paid monthly.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Not Specified
Sales Account Executive- The Altis Agency
Salary not disclosed
Forest Hills, MI 1 week ago

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners Grand Rapids, MI.


Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.


Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:


  • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
  • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.


Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.


Experience and Education

  • Passing the state licensing exam, once hired
  • Legally authorized to work in the United States


Required Skills and Abilities

  • Exceptional written and verbal communication
  • Experience in a fast-paced work environment
  • B2B or B2C sales experience or related college major
  • Competitive attitude
  • Networking abilities
  • Entrepreneurial spirit
  • Problem-solving mentality
  • Self-motivated, hands on, self-starter mindset that can do the work
  • Strong time management
  • Strong attention to detail and organization


Benefits Summary

  • High quality voluntary health, vision, dental insurance programs
  • Paid holidays, vacation, and sick leave
  • Benefit offerings vary per agency*


This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.


To learn more about our job opportunities, apply here. We look forward to speaking with you!

Not Specified
Inside Sales Representative
Salary not disclosed
Auburn Hills, MI 1 week ago

CarsDirect and Auto Credit Express, both part of the Internet Brands automotive family, are trusted leaders in the car-buying and financing space, serving millions of customers nationwide.


CarsDirect simplifies the car shopping experience by helping consumers research vehicles, compare prices, and connect directly with local dealerships to buy or lease new and used cars. We make it easy for anyone - regardless of credit history - to find the right car at the right price.


Auto Credit Express focuses on empowering customers with challenged or limited credit. Through our large network of lenders and dealerships, we help people get approved for auto loans and get back on the road, while rebuilding their financial confidence.


Together, these brands empower car buyers by providing tools, resources, and connections to make confident, informed decisions.


CarsDirect/AutoCreditExpress is in search of an Inside Sales Representative to join our team in Auburn Hills, MI.


Our ideal candidate is energetic, resourceful, and a take-charge individual who can take prospects through the full sales cycle from prospecting to close.


Key Skills and Experience:

- B2B sales experience preferred (at least 6 months experience)

- Automotive and social media experience (plus)

- Excellent phone skills (50-60 cold calls per day) and written communication.

- Outstanding time management and ability to multitask.

- Strong sales results paired with a high degree of initiative, follow-up, and product retention.

- Proficiency in workplace applications such as Word, Excel, and Google Suite.


Why you should work here:

- Uncapped commission incentives. The more you close, the higher your total compensation.

- Fast-paced, friendly, competitive environment

- Full benefits – Health, Dental, Vision, 401K

- 3 weeks PTO + Paid Holidays

- A culture that celebrates success!


This describes you:

- Strong hunter mentality.

- Self-motivated.

- Strong attention to detail and highly organized.

Compensation: $45,000.00 base, with top reps consistently making $80,000+ in total compensation. Commissions are paid monthly.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Not Specified
Account Executive - The Alsaigh & Adour Agency
🏢 Goosehead Insurance
Salary not disclosed
Pontiac, MI 1 week ago

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners.


Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.


Principal Duties And Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

  • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
  • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.


Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.


Experience And Education

  • Passing the state licensing exam, once hired
  • Legally authorized to work in the United States


Required Skills And Abilities

  • Exceptional written and verbal communication
  • Experience in a fast-paced work environment
  • B2B or B2C sales experience or related college major
  • Competitive attitude
  • Networking abilities
  • Entrepreneurial spirit
  • Problem-solving mentality
  • Self-motivated, hands on, self-starter mindset that can do the work
  • Strong time management
  • Strong attention to detail and organization


Benefits Summary

  • High quality voluntary health, vision, dental insurance programs
  • Paid holidays, vacation, and sick leave
  • Benefit offerings vary per agency*


This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.


To learn more about our job opportunities, apply here. We look forward to speaking with you!

Not Specified
Sales Account Executive
🏢 CarsDirect.com
Salary not disclosed
Auburn Hills, MI 1 week ago

Internet Brands is currently seeking an Inside Sales Representative to join our talented Sales Team in our Auto Division.


Our ideal candidate is energetic, resourceful, and a take-charge individual who can take prospects through the full sales cycle from prospecting to close.


Key Skills and Experience:

- B2B sales experience preferred.

- Automotive and social media experience helpful.

- Excellent phone skills (50-60 cold calls per day) and written communication.

- Outstanding time management and ability to multitask.

- Strong sales results paired with a high degree of initiative, follow-up, and product retention.

- Proficiency in workplace applications such as Word, Excel, and Google Suite.


In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.


Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.


Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Not Specified
3PL Solutions Key Account Executive
Salary not disclosed
Rochester Hills, MI 1 week ago

LOGISTICS FOR THE INDUSTRIOUS


At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.


POSITION SUMMARY

The role of our key account manager is to manage, retain and grow our client relationships. Act as the primary, long-term point of contact, develop a strategic partnership with all of our customers, negotiate contracts, identify upsell opportunities and ensure client satisfaction to maximize revenue and loyalty.


ESSENTIAL JOB FUNCTIONS FOR THIS POSITION

  • Ownership for multiple customers
  • Frequent interaction with customers via email, phone or in person (some overnight travel required)
  • Coordinate cross-functional communication both internally and externally
  • Play an active role in the new business launch process by driving flawless execution of customer expectations
  • Monitor expected volume and revenue vs. actual volume and revenue
  • Customer reporting of KPIs both internally and externally
  • Address issues and escalations in a profession and courteous manner, both internal and external
  • Identification of continuous improvement opportunities that drive efficiency, reduce cost and improve customer satisfaction
  • Ensure accurate billing and revenue recognition
  • Act as a point of escalation for unpaid account receivables


REQUIRED EDUCATION / EXPERIENCE

  • Bachelor’s degree (preferred)
  • 7+ years customer facing experience, preferably in a 3PL environment


PREFERRED EDUCATION / EXPERIENCE

  • Bachelor’s degree (AND/OR) 2+ years experience


REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Microsoft office
  • Proficient in excel and outlook
  • 3PL experience is a plus
  • Fluent reading and writing English required


PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Ability to Multi-task
  • Team-oriented
  • Strong customer service skills
  • Communication, both verbal and electronic, in a professional manner
  • Excellent Organizational Skills
  • Excellent Problem-Solving Skills
  • Continuous-improvement Mindset
  • Lean Six Sigma methodology


PHYSICAL DEMANDS

  • Mostly computer work with phone and email communication


WORK ENVIRONMENT

  • Office environment
  • Occasional overnight travel
  • 4 days onsite, 1 day remote


OTHER INFORMATION

  • The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
  • Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.


BENEFITS

  • Competitive Pay
  • Opportunity for career advancement
  • Generous Vacation / Paid Time Off
  • Paid Holidays
  • 401K with company match from day 1
  • Medical, Dental, Vision Insurance
  • Basic and Supplemental Life Insurance


This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.

Not Specified
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