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SYSTEMTEC is seeking a Senior IT Project Manager for a hybrid opportunity (3 days a week onsite in Columbia, SC, 2 days remote). The candidate will oversee and guide IT project delivery across Agile and Waterfall environments, leading Scrum teams and ensuring projects meet organizational goals, timelines, and quality standards. They will act as a bridge between technical teams and business stakeholders to drive successful enterprise technology initiatives.
Required Qualifications of the Senior IT Project Manager:
- Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- 5–7 years of experience managing IT projects in a PMO or enterprise environment
- Proven experience leading Scrum teams in an Agile setting
- 5+ years of hands-on experience with Agile project management practices
- 5+ years of experience with both Agile and Waterfall methodologies
- Experience managing SDLC processes and project documentation
- Strong ability to manage stakeholder expectations and cross-functional teams
- Bachelor’s degree in Business, IT, Computer Science, Finance, or related field
- Excellent verbal, written, and presentation skills
- Demonstrated ability to coach and mentor project team members
Preferred Skills/Experience of the Senior IT Project Manager:
- Master’s degree in a related field
- PMP, Certified ScrumMaster (CSM), or Certified Product Owner (CSPO) certifications
- Experience supervising Scrum Masters or other Project Managers
- Expertise in enterprise portfolio and financial tracking
Responsibilities of the Senior IT Project Manager
- Lead Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
- Track project progress using Azure DevOps Boards and maintain SDLC artifacts
- Ensure team alignment on priorities and delivery objectives
- Partner with IT and business stakeholders to support strategic technology initiatives
- Monitor project risks, issues, dependencies, and budgets, escalating when necessary
- Coach and mentor team members to promote best practices and quality delivery
Work Location: Hybrid – Columbia, SC (onsite Tuesday–Thursday)
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more
***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Location: Columbia, SC
Work Environment: Partial Onsite (3 Days in Office a week and as needed)
Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.
Contract length: 12 months (Contract to Hire)
Interviews: In Person or Remote
C2 Clearance eligibility required
Job Summary:
Duties:
- Make recommendations to management to adjust system performance parameters.
- Delegate problem resolution to other team members and conduct follow-up.
- 30% Provide enhancement recommendations based on long-term IT organization strategy.
- Analyze new/revised processes/change requests from the maintainer.
- Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- 30% Participate in the development of custom integration solutions.
- Review and research issues reported from external/internal customers.
- Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
- 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
- Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Act as an internal consultant, advocate, mentor, and change agent.
- Answer questions and/or provide training for the Production Support team on current system.
- 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
- Ensure Production and Test environments are up and functioning properly.
- Perform corrective actions whenever possible to fix applications that end abnormally.
Day To Day:
- Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
- In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Customer-focused, project-oriented applications support environment.
The Team:
- Group Name: ASTRO-Application Stability Tools and Resiliency Operations
Team Name:
- SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
- This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
Job Requirements:
Required Skills and Abilities:
- Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
- In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Comprehensive understanding of development, quality assurance, and integration methodologies.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
Required Technologies:
- Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
Nice To Have:
MQ, CICS, DB2, IMS Database, ServiceNow Soft
Required Work Experience:
- 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Required Education:
- Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Software and Tools:
- In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Skills:
- Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
- Teamwork also as they will be part of a team of 8 people.
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
Location: Columbia, SC (Hybrid- Tuesday, Wednesday, Thursday Onsite and as needed)
Duration: 12 months (Contract to Hire)
Schedule: Hours: 8:30 - 5:30.
Duties:
Responsible for analysis, design, programming, and implementation of complex applications tasks and projects. Devise feasible, logical procedures to resolve business problems through the use of computer resources. Formulate scope and objectives through research to develop or modify complex systems. Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
20% Produce deliverables related to the assigned project. Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems. Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area. Apply conversions and enhancements to business systems. May lead or provide expertise on assigned projects.
20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards. Assist in post-implementation support and system enhancements.
20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
15% Provide guidance to lower-level programmers/analysts. Act as an internal consultant by providing technical guidance on complex projects. Determine and resolve problems with other systems analysts, programmers, and systems users.
10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation.
Day to Day:
Ideal candidate will be working on the core commercial (non-government) claims systems conducting analysis, design, coding, testing, and implementation of business requirements. The candidate will be responsible for working in a team environment and must be able to communicate effectively verbally and in writing. Must be able to work well under pressure and possess strong interpersonal skills/team building. Must have the ability to establish and maintain effective working relationships with all levels of employees across IT. The candidate must show initiative and a desire to learn and grow within the team on the assignments given.
Work Environment:
Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Team Name:
Commercial Claims. We are a strong organization with a team consisting of 60+ application development staff within the core commercial claims responsibilities. The teams are divided into smaller groups for management, but the work is completed in a matrixed environment based on the skills of the staff and work to be completed. Teamwork and collaboration are a high priority and critical to the success of all projects. It truly is a great place with great people who work well together.
Minimum Required Skills and Abilities:
- Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
- Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
- Excellent analysis, decision-making, and problem solving skills.
- Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
- Ability to communicate effectively verbally and in writing. Able to work well under pressure and as part of a team.
- Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
- Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
- Pays attention to detail.
- Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
- In-depth understanding of organizational functions, behavior, and inter-relationships.
- Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
Required Technologies:
- COBOL, DB2, JCL and mainframe
Nice to Have:
- Native CICS, IMS DB, Experience in Health Care/Insurance industries
Required Work Experience:
- 6 years-of application development, systems testing or other job related
Education:
- Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency:
- 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Soft Skills:
- Must have good verbal and written skills.
- Must be able to follow directions, adapt to changing requirements, and show initiative in learning and growing with the team.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
Remote working/work at home options are available for this role.
**The successful JD applicant will reside in the Albany area**
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.
Responsibilities
- Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
- Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
- Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
- Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
- Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
- Collecting feature and function requirements from customers and communicate to appropriate product team members
- Utilizing all required processes, tools and systems
Requirements
- Have a Juris Doctorate
- Display excellent verbal and written communication skills
- Have the ability to build solid relationships internally and externally
- Have proven training and/or sales experience
- Experience performing simple and complex research assignments
- Display impressive organizational skills
- Be able to travel up to 50% of the time
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.