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Information Technology Professional
🏢 US Navy
Salary not disclosed
Pittsburgh, PA 4 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

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Not Specified
Information Technology Support Specialist I
Salary not disclosed
Pittsburgh, PA 6 days ago

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

  • Company Paid Basic Life Insurance
  • Company Paid Long Term Disability Policy
  • Company Paid Vacation & Holiday Pay
  • Company Paid Parental Leave
  • Company Paid Maternity Leave
  • Company Paid Employee/Family Assistance Program (EAP)
  • Voluntary Medical & Vision Insurance
  • Voluntary Dental Insurance
  • Voluntary Short Term Disability
  • Voluntary Supplemental Term Life
  • Voluntary Accident, Legal, Hospital, Critical Illness Policies
  • 401(k) Plan w/Employer Match
  • Annual Company Stock Purchase Opportunities
  • Discount Partnerships: Verizon, Ford, Perkspot
  • Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

  • Create, review and triage support Tier (1-2) tickets on a timely basis
  • Project work related to the implementation of new technology tools.
  • Provide end-user desktop support via remote support tools or in person visits
  • Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
  • Install and configure new computers, monitors, and printers.
  • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
  • Create clear, concise process and system diagrams and other supporting documentation
  • Coordinate with vendors to execute software and firmware upgrades
  • Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
  • Assist with other projects and tasks as required
  • Identify issues requiring escalated support and route to the appropriate team or leadership.
  • Identify recurring or unique issues, develop solutions, and verify successful implementation.
  • Document and/or update documentation for identified issues, solutions, and procedures.
  • Train and/or mentor junior team members. Share knowledge and best practices.
  • Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • 3 + years of technical experience working with hardware/software
  • Bachelor’s degree or equivalent Experience
  • Experience working in windows and virtualized environments
  • Ability to utilize an ITSM system for change and incident management
  • Microsoft training and related certifications are a plus
  • Strong interpersonal, organizational and customer service skills
  • Ability to work flexible/extended hours when requested or participate in an on-call schedule
  • Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

  • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
  • Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
  • Lifting and transporting of moderately heavy objects (40 lbs).
  • Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

  • Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
  • Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

  • Assess work environment for possible hazards and makes sure training is adequate to the task.
  • Has proper personal protective equipment and tools, uses them appropriately for the given task.
  • Speaks up if seeing an unsafe act
  • Identifies and turns in near miss reports
  • Asks for help, when needed, to perform tasks safely.
  • Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

Not Specified
Information Technology Analyst
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago

JOB DESCRIPTION

One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment


Compensation:

$33/hr to $36/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Not Specified
Medium and Heavy Truck Technology Faculty, Full-Time
✦ New
Salary not disclosed
Philadelphia, PA 11 hours ago

Position Title Medium and Heavy Truck Technology Faculty, Full-Time Requisition Number FAC00539 General Description

The Department of Transportation Technologies invites applications for a full-time, tenure-track faculty in Medium and Heavy Truck Technology for the 2026-2027 academic year.

This full-time, tenure-track faculty position in Medium and Heavy Truck Technology (MHTT) presents an exciting opportunity to contribute to the exceptional training and pedagogy at the College.

The Transportation Technologies department offers various degree and certificate options to prepare students to be successful technicians in the transportation industry. The department programming focuses on automotive service technology, carbon-based alternative fuels, electric vehicles & hybrids, heavy vehicle & truck repair, and Toyota technician training. All programs prepare students to pass the Automotive Service Excellence (ASE) examinations and professional manufacturer certifications.

Medium and Heavy Truck Technology (MHTT) is an A.A.S degree program that enables students to gain hands-on, practical knowledge and service of medium and heavy vehicle and equipment platforms, including trucks, buses, tractor-trailer systems, and off-road equipment. The courses are both aligned and in compliance with the Automotive Service Excellence Education Foundation (ASEEF) to provide industry-certified quality of instruction and accreditation. MHTT courses are also part of two professional certificates offered at the College which provide a practical skillset and allow a student to gain quick entry into the industry.

College Intro

Community College of Philadelphia is an open-admission, predominantly Black institution and a minority-serving institution which provides access to higher education for all who may benefit. CCP's Strategic Plan affirms the College's long-standing commitment to quality, access, affordability and upward mobility while including an emphasis on diversity, equity and inclusion. This plan firmly plants student success at the center of all efforts, establishing the means for each student to achieve their goals.

Teaching faculty are an integral part of the larger Academic and Student Success Division at CCP including Workforce Development or Career Training. The Academic and Student Success Division is a community of learners committed to student success as demonstrated through equitable and measurable outcomes, innovative practices, relevant curriculum, quality learning, and a rewarding student experience. As a minority-serving institution, CCP faculty contribute significantly to our collective efforts to improve student success and eliminate racial equity gaps through the utilization of inclusive and high-quality teaching practices.

Specific Responsibilities

* Applications will demonstrate an interest in contributing to the future of the Department and the life of the College. The Department seeks applicants actively engaged in teaching and committed to promoting student success within and beyond the classroom.

* Teach Medium and Heavy Truck courses to students with an interest in becoming medium and heavy truck technicians and working in dealerships or fleet repair centers.

* Teach automotive technology courses to students in general automotive technology programs.

* Create an engaging ASE preparation program so Medium and Heavy Truck graduates exit the program prepared to earn ASE certifications.

* Become expert in Medium and Heavy Truck curricula and other course materials, and prepare lectures, hands-on activities, and presentations for effective teaching.

* Attend required Medium and Heavy Truck training and facilitate student engagement on the college's learning management systems.

* Create a vibrant Medium and Heavy Truck advisory committee to help fill the needs of area medium and heavy truck service providers by creating lasting relationships that facilitate student and graduate employment opportunities.

* Establish, maintain and implement a system to effectively attract and retain students for the Medium and Heavy Truck degree program from the Greater Philadelphia region.

* Support community college students as they further develop their medium and heavy truck technology skills, professional attitudes, and behaviors, for college and workplace success.

* Facilitate student learning, provide effective instruction, and perform evaluations of student learning for all assigned classes, using each course's standard course outline and requirements as guides.

* Meet all classes and other scheduled responsibilities such as office hours and meetings at the designated times. Be available to students via email, phone, or personal conferences. The method of contact and hours of availability should be clearly communicated to supervisors and to students through the course syllabus each semester.

* Become expert in curricula and other course materials, prepare lectures, hands-on activities, and presentations for effective teaching.

* Assign grades and maintain course/student records in accordance with FERPA regulations and submit grades and records by established deadlines.

* Proactively identify and address student problems.

* Maintain and develop curriculum that is consistent with departmental learning objectives. Work with other faculty and administrators in developing program curriculum, standards, and policies, including reviewing and participating in textbook selection process where appropriate.

* Commitment to the College's Mission: Demonstrate a sense of connection and responsibility for helping the College to achieve success through a commitment to its mission, vision, and values.

* External and Internal Community Relations: Actively participate in the academic life of the College; including participation in graduation, recruitment events, general assemblies, student life activities and other cross functional teams. Create learning opportunities for students inside and outside of the classroom including opportunities to teach dual-enrollment high school students.

* Collaboration: Communicate effectively, share vision, focus on people, initiate positive change, value differences and foster collaboration. Work with and inspire others to achieve college, department, and individual success. Proactively identify/address problems.

* Respect for Diversity: Establish an inclusive environment in the classroom. Demonstrate an understanding of, and sensitivity to, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of the College's faculty, staff and students.

* Assessment: Full participation in the assessment of student learning and student learning outcomes at the course, program, and institution levels.

* Student Success: Strive for excellence in teaching, applying best practices in discipline, and modeling behaviors that encourage student success and retention. Utilize innovative teaching strategies and technologies for online learning and other technology tools to meet the learning needs of a diverse student population. Maintain office hours to meet with students outside of the classroom and respond to questions or concerns.

* Leadership and Development: Commitment to professional learning and growth, student mentoring, and service to the profession. Remain current in the use of technology, developments within the field of discipline, and developments related to teaching and student success.

Minimum Qualifications

* Associate's Degree in Automotive Technology, Diesel Technology, or other related field.

* Knowledge of, and ability to integrate, current technological applications into your medium and heavy truck technology courses.

* Ability to deliver required, predefined course elements, while drawing from one's own knowledge and experiences, to engage students and make the course their own.

* Problem-solving and decision-making skills.

* Excellent oral, written, and interpersonal communication skills.

* Commitment to participating in the intellectual life of the department and a willingness to participate in the College through leadership in department and college-wide committees.

* Experience with and commitment to the use of instructional technology.

Preferred Qualifications

* ASE Master certified technician with L2 Advanced Electric Diesel Diagnosis Certification preferred.

* College level teaching experience preferred.

* Availability to teach evening hours and/or weekends preferred.

* Demonstrated experience teaching diverse student populations.

* Demonstrated experience teaching within a community college.

* Bilingual or other language proficiency.

Work Location Career and Advanced Technology Center Benefits Summary

Benefits:

\"Success Starts Here\" at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include:

* College-paid medical, dental, drug, life and disability insurance

* Tuition remission (for classes at the college)

* Forgivable tuition loan (for classes at any accredited academic institution)

* 403(b) retirement plan with 10% College contribution with employee contribution 5%

* Flexible spending accounts

Additional College benefits:

* Winter break: 1 week around the third week in December and New Years

* Spring Break: 1 week in March

For More information about the College benefits and eligibility based on employee class, please visit: Grade or Rank 5 or 6 Min Salary/Hourly Rate $69,377 Max Salary/Hourly Rate $110,365 Job Posting Open Date 10/08/2025 Job Posting Close Date Position Type Faculty Job Category Employment Status Full-Time Special Instructions to Applicants

Interested candidates should complete an online application.

* Cover Letter of interest and resume required.

* Name and contact information of 3 references required.

* Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law.

* Must be legally eligible to work in the U.S.

Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

permanent
Infrastructure Engineer - Middleware Technologies
✦ New
Salary not disclosed
Delaware County, PA 11 hours ago

Middleware Engineer

Contract to hire

Hybrid (2-3 days onsite)– Newtown Square, PA

The candidate will be a team player in a technology organization responsible for Middleware Infrastructure environment. The organization consists of highly trained system engineers and administrators, whose responsibilities include sustaining, engineering and production support of our Middleware environments. At client, Middleware technologies include OpenShift, Kubernetes, containers, Kafka, Apigee, IBM ESB, IBM MQ, Java, Tomcat, Apache, IIS etc.

Key Responsibilities:

  • Manage Middleware products/environments including new installations, upgrades, maintenance and tuning, monitoring and capacity planning.
  • Provide system/technical expertise while managing application deployments and troubleshooting application and platform issues.
  • Participate in 24x7 rotational On-Call production Middleware Infrastructure administration support for business-critical applications.
  • Design, build and manage OpenShift clusters across Development, test and production environments.
  • Develop and implement CI/CD pipelines leveraging Jenkins, Git or similar
  • Manage and optimize Kubernetes/OpenShift resources, Pods,Services,Routes,operators,Helm Charts etc.)
  • Review system logs on critical servers regularly and address system generated errors and warnings immediately to ensure minimum downtimes and disruption to users
  • Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication, SSL certificate management.
  • Expertise in Various middleware technologies including Apache, application and web servers, Expertise in administering and architecture of IBM MQ environments, Kafka, Apigee including deployment, upgrades, configurations, setup, performance tuning.
  • Regularly review security patches on all servers and install the latest security patches/service packs periodically.


Required Qualifications:

  • Bachelor’s degree in computer science , Information Technology with equivalent experience.
  • At least ten(10) years of experience of overall support of Middleware Technologies and Infrastructure.
  • 5-7 + years’ experience in containerization and Orchestration (Kubernetes, docker Etc.)
  • Experience with Kubernetes concepts (pods, deployments, namespaces, RBAC, networking)
  • Assist in updating documented guidelines and procedures for the IT-Infrastructure unit and ensure that the documentation reflects any/all procedural changes.
  • Perform system health checks of core infrastructure systems as needed.
  • Integrate proactive monitoring, logging and alerting using enterprise monitoring tools.
  • Must be a self-starter with the ability to work independently and in a collaborative team environment.
  • Extensive experience and skill in the use of scripting (bash, python, PowerShell) to report on systems and automate processes.
  • Participate in planning, testing and implementation of disaster recovery plans at the Primary and Secondary Disaster Recovery site.
  • Certifications are preferred (i.e. Redhat OpenShift/Kubernetes certification,)
Not Specified
Remote/WFH Cleared Developer (w/travel) - Sierra Vista, AZ
✦ New
Salary not disclosed

Clearance Requirement For This Role: Active TS/SCI

We are seeking a highly skilled Senior Full-Stack Software Engineer to support an AI-enabled classroom initiative for the U.S. Army Intelligence community at Fort Huachuca. This role is part of a cornerstone Phase 1 effort that is expected to scale into multiple contracts and support broader Army Intelligence training programs.

The engineer will work closely with the Prime and government stakeholders to integrate AI-driven capabilities into an on-premise training environment, validate system performance, and support operational sustainment.

Position Description:

Location: Primarily Remote (Work-from-Home) with Temporary Duty Travel (TDY) to Fort Huachuca, AZ

Travel: 1-2 weeks per sprint; approximately 3-4 total trips during installation phase

Target Start: ASAP

Contract Length: 12 months base with

* 6 months: Development & Delivery

* 6 months: Operational Support

Key Responsibilities:

* Design, develop, and integrate full-stack software solutions for an AI-enabled classroom environment

* Most likely technologies to be used: Java, Golang, React, Vert.X, Jblocks

* Participate in Agile/Scrum sprints, collaborating with other team members to include engineers, architects, and program leadership

* Support on-premise system installations and systems integration efforts

* Integrate custom development with Prime-provided software and testing environments

* Ensure robust testing and validation are built into the development lifecycle for mission-critical delivery

* Support validation of system capabilities through live classroom training events

* Provide operational support post-delivery, troubleshooting and optimizing system performance

* Work directly with end users and customers in a highly collaborative, on-site environment during TDY periods


Remote working/work at home options are available for this role.
Not Specified
Email Support Specialist (Work From Home)
Salary not disclosed
Atlanta, WFH 3 days ago
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.

In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.

The ideal candidate has strong written communication skills and enjoys helping people.

Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
Technical Support Advisor - Work from Home
✦ New
Salary not disclosed
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
  • Handle customer inquiries via phone, delivering tailored solutions to technical issues.
  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

Technical Support & Troubleshooting:
  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
  • Use multiple systems to research and deliver efficient, real-time solutions.

Adaptability in Communication:
  • Connect with a diverse range of customers by adjusting your communication style to meet their needs.
  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

Team Collaboration:
  • Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

What We're Looking For:
Customer Service Focus:
  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

Technical Enthusiasm:
  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

Resilience Under Pressure:
  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

Learning & Growth Mindset:
  • Open to feedback and coaching, with a drive to continuously improve and excel.

What You Bring:
  • Proven experience in customer support or technical assistance , ideally in a call center setting.
  • Strong verbal and written communication skills.
  • Problem-solving abilities with a flexible, adaptable approach to challenges.
  • Confidence in navigating multiple software tools and systems to resolve issues.
  • A self-motivated attitude with effective time management skills.

What You'll Get:
Competitive Pay:
  • $17.31 per hour, with opportunities for performance-based incentives.

Comprehensive Benefits:
  • Full health insurance package, including medical, dental, and vision coverage.

Cell Phone Perks:
  • $25/month per line for unlimited phone, text, and data (restrictions may apply).

Training and Growth:
  • Paid training to set you up for success.
  • Career advancement opportunities with a globally renowned leader in technology innovation.

Referral Bonuses:
  • Earn ongoing bonuses for referring new employees through our Referral for Life Program.

Supportive, Inclusive Environment:
  • Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
  • Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

Remote Work Requirements
  • Private Workspace: A quiet, dedicated workspace with no distractions.
  • Ergonomics: A comfortable desk setup with all necessary equipment.
  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
  • Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
Remote working/work at home options are available for this role.
Not Specified
100% Work from Home- Service Rep/Sales
✦ New
Salary not disclosed
Allen, TX, WFH 1 day ago
100% Work From Home- Service Rep/Sales

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.

We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Preferred Skills:

  • Excellent communication skills, including active listening and problem-solving
  • Ability to learn, adapt, and adjust on the go
  • Works well with others and individually
  • Possesses a strong work ethic and drive to succeed

What you can expect:

  • Flexible Schedule with Weekly Pay
  • 100% Remote Position
  • Weekly Trainings lead by Top Leaders
  • Life Insurance
  • Health Insurance reimbursement
  • Industry-leading resources and technology
  • *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Remote working/work at home options are available for this role.
Not Specified
Work From Home Union Benefits Rep
✦ New
🏢 Global Elite
Salary not disclosed
Mesquite, TX, WFH 1 day ago
Work From Home Union Benefits Rep

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Preferred Skills:

  • Excellent communication skills, including active listening and problem-solving
  • Ability to learn, adapt, and adjust on the go
  • Works well with others and individually
  • Possesses a strong work ethic and drive to succeed

What you can expect:

  • Flexible Schedule with Weekly Pay
  • 100% Remote Position
  • Weekly Trainings lead by Top Leaders
  • Life Insurance
  • Health Insurance reimbursement
  • Industry-leading resources and technology
  • *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Remote working/work at home options are available for this role.
Not Specified
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