Information Technology Jobs in None, OH

Clinical Systems Analyst – Cardiology Imaging / CVIS

• Position Type: Full-time Employment (FTE) – Direct Hire
• Number of Openings: 1
• Start Date: ASAP
• Salary Range: $123,000 – $163,000
• On-site Requirements: 2-3 days on-site per month – highly prefer candidates local to the Bay Area or within reasonable driving distance

Position Summary:

• Our client is seeking a Senior Clinical Systems Analyst to support cardiovascular imaging systems and workflows within a highly collaborative clinical and technical environment.
• This role will focus on the design, implementation, and optimization of cardiovascular imaging applications and PACS systems, ensuring seamless integration with enterprise systems and clinical workflows. The analyst will work closely with cardiologists, radiologists, clinical staff, and IT teams to support mission-critical systems that directly impact patient care and diagnostic decision-making.
• The ideal candidate will bring strong experience supporting cardiology imaging environments, PACS platforms, and healthcare interoperability standards such as DICOM and HL7, along with the ability to lead complex system enhancements, upgrades, and optimization initiatives.
• Current Cardiology / CVIS imaging systems: Phillips ISCV, iECG, and Xper
• Key Responsibilities:
• Provide Tier 2 application support for cardiovascular imaging and clinical systems, including participation in 24/7 on-call rotation as needed
• Support and optimize cardiology imaging workflows and PACS systems
• Ensure proper integration and interoperability between imaging systems and enterprise applications using standards such as DICOM and HL7
• Collaborate with cardiologists, interventional radiologists, IT teams, and vendors to implement system enhancements and workflow improvements
• Lead or support software upgrades, system implementations, and new functionality deployments
• Troubleshoot and resolve complex application issues and system performance concerns
• Identify opportunities for system optimization, stability improvements, and workflow efficiencies
• Maintain detailed technical documentation, workflow diagrams, and project documentation
• Mentor junior analysts and provide guidance on application support and troubleshooting
• Coordinate with cross-functional teams including Infrastructure, Integration, Reporting, and Help Desk
• Lead or facilitate technical and operational meetings related to system improvements and project initiatives

Position Qualifications:

• 5+ years of healthcare IT systems analyst experience
• Experience supporting clinical applications in a healthcare environment
• Experience with cardiovascular imaging systems or PACS platforms
• Experience supporting system integrations using DICOM and HL7 standards
• Experience supporting complex healthcare workflows and clinical systems
• Bachelor’s Degree is required
• Current Cardiology / CVIS imaging systems: Phillips ISCV, iECG, and Xper – experience with these would be a bonus, but not required
• Experience supporting Epic environments or Epic-integrated systems – preferred, not required
• Experience with major Epic implementations or upgrades – preferred, not required
• Experience working with cardiology or radiology imaging workflows – preferred, not required

Title: Research Analyst
Location : Rochester, NY - 3 days per week hybrid
Type: Contract to hire

JOB DESCRIPTION

Job Title : Research Analyst Sr

Location: Hybrid - minimum 3 Days onsite

GENERAL PURPOSE

The Senior Research Analyst supports technology, data, and analytical needs across healthcare research projects funded by federal, state, and private grants. This role ensures that research teams have secure, reliable, and compliant technical infrastructure to conduct high‐quality scientific work. The analyst collaborates with investigators, data specialists, and administrative staff to design systems, manage data, and contribute to the technical components of grant proposals and reporting. Works cooperatively with teams who have diverse skill sets to solve complex problems that require robust, scalable medical research database solutions.

Knowledge and experience in any of the healthcare patient facing clinical systems is a plus; EPIC EMR, Cardiology apps like Client ViewPoint, Client MUSE, Philips iECG Anywhere, Philips ST80i Stress System, PaceMate etc.

JOB DUTIES AND RESPONSIBILITIES

• Develop, maintain, and troubleshoot research specific IT systems, databases, and software tools. Support electronic data capture platforms and research management systems. Ensure all systems meet institutional and regulatory requirements for healthcare research.
• Design and manage data pipelines, storage environments, and access controls for research datasets. Oversee data integrity, documentation, and metadata standards across projects. Implement data governance practices aligned with HIPAA and institutional policies. Assist with data extraction, transformation, and preparation for analysis. Support integration of diverse data sources, including EHR, 3rd party diagnostic/clinical systems data, survey, and administrative data.
• Partner with investigators, analysts, clinicians, and administrative staff to understand technical needs and translate them into solutions. • Provide training and support for research teams using IT tools and platforms. Facilitate communication between research teams, clinical system vendors and central IT departments.
• Estimate IT related costs and resource needs for proposed research activities. Ensure secure handling of sensitive health data through encryption, access controls, and audit mechanisms. Collaborate with institutional IT security teams to maintain compliance with IRB, HIPAA, and sponsor requirements. Monitor systems for vulnerabilities and implement corrective actions.
• Evaluate emerging technologies, software tools, and data platforms that could enhance research capabilities. Recommend and implement solutions that improve efficiency, data quality, and collaboration.
• Stay current with trends in health informatics, data science, and research IT infrastructure through continuing education, professional reading, online forums, workshops and professional groups.
• Other duties as assigned

QUALIFICATIONS

Minimum Education:

Bachelor's degree in Information Technology, Health Informatics, Computer Science, or similar discipline. - Required

Master's degree - Preferred

Experience:

• 3 - 4 years of related experience; - Required
• or 5 to 6 years' experience directly related to the duties and responsibilities specified - Preferred
• or an equivalent combination of education training and/or experience. - Required
• Experience supporting research or healthcare environments - Preferred

Knowledge, Skills & Abilities:

• Programming experience and expert knowledge in SQL - Required
• Experience programming large databases with tools software such as SQL Server, Oracle and SAS - Required
• Experience designing, implementing and supporting of data management systems in a scientific research context - Required
• Proficiency with programming/scripting languages (e.g.Java, Python, R), and data integration tools. - Preferred
• Experience with file formats, metadata, and data exchange and storage standards applicable in management of scientific and clinical research - Required
• Strong analytical and problem solving skills - Required
• Strong organizational skills - Required
• Strong communication and collaboration skills. - Required
• Attention to detail, patience and a positive, customer-centric attitude, Strong documentation skills - Required
• Demonstrated ability to develop proficiency with unfamiliar toolsets - Required
• Experience with change management systems - Required
• Familiarity with HIPAA, IRB processes, and secure data management and governance practices. - Preferred

Certification:

• EPIC Data Warehouse Caboodle Certification - Preferred

Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Electro-Optical (EO) Systems Engineer

Job Code: 33196

Job Location: Wilmington, MA

Job Schedule: 9/80 (Every other Friday off!)

Relocation: Relocation assistance is available to qualified applicants

Job Description: 

During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world.

On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place!

L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.

The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs.  AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control.  The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents.  Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.

Essential Functions: 

• Coordinate with program leadership to develop a technical plan and path forward for program execution.
• System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
• Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V).
• Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
• Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios.
• Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
• Documentation and Reporting: Generate and maintain detailed technical documentation, including system specifications, design descriptions, test plans, and test reports.
• Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs.
• Trade Studies: Develop and evaluate trade studies for accuracy and completeness to support decision-making processes. Identify and solve problems using logical engineering thought processes.
• Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success.
• Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
• Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
• Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team.

Qualifications:

• Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience. A graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
• Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required
• 6+ years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems
• 6+ years experience working with engineering and simulation software tools, such as MATLAB
• Candidate must be eligible to obtain a DOD Secret security clearance

Preferred Additional Skills: 

• Holds an active Secret or Top Secret/SCI clearance
• Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design
• Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities
• Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus
• Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML
• Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences
• Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges
• Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $127,500.00 - $236,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Job Title: Data Analyst/Scientist

Duration: 12 months | Temporary to Hire

Location: Elgin, IL 60196

Worksite: Remote | 8:00 AM - 05:00 PM

Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).

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• Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
  
• Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
  
• Perform predictive modeling and forecasting using Python, R and Tableau
  
• Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
  
• Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
  
• Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
  
• Detailed data validation to ensure directional accuracy
  
• Server license management and data access enablement as well as data visualization support
  
• Manage, update and document processes, websites, and training documentation.
  
• Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
  
• Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
  
• Perform rigorous testing and post-validation publishing of reports
  

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• Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
  
• 3+ years of data analytics and reporting experience
  

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• Excellent data visualization skills
  
• Solid experience in creating dashboard reporting in Tableau is a must for this position
  
• Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
  
• Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
  
• Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
  

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• Experience with Smartsheet development.
  
• Excellent oral and written communication skills.
  
• Extremely detail-oriented and organized with a high level of commitment and follow-through.
  
• Ability to manage multiple priorities in a fast-paced, ever-changing environment.
  
• A motivated self-starter who can work both autonomously and collaboratively.
  
• Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
  

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• Make recommendations to management to adjust system performance parameters.
  
• Delegate problem resolution to other team members and conduct follow-up.
  
• 30% Provide enhancement recommendations based on long-term IT organization strategy.
  
• Analyze new/revised processes/change requests from the maintainer.
  
• Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  
• 30% Participate in the development of custom integration solutions.
  
• Review and research issues reported from external/internal customers.
  
• Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
  
• 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
  
• Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  
• 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
  
• Act as an internal consultant, advocate, mentor, and change agent.
  
• Answer questions and/or provide training for the Production Support team on current system.
  
• 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
  
• Ensure Production and Test environments are up and functioning properly.
  
• Perform corrective actions whenever possible to fix applications that end abnormally.
  

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• Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
  
• In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
  

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• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  
• Customer-focused, project-oriented applications support environment.
  

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• Group Name: ASTRO-Application Stability Tools and Resiliency Operations
  

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• SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
  
• This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
  

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• Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
  
• In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
  
• Understands how to use structured techniques in new program development.
  
• Comprehensive understanding of development, quality assurance, and integration methodologies.
  
• Excellent communication and interpersonal skills.
  
• Able to work well under pressure and as part of a team.
  
• Pays attention to detail.
  

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• Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
  

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• 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
  

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• Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
  

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• In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
  

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• Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
  
• Teamwork also as they will be part of a team of 8 people.
  

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• C2 Eligibility is Required
  
• Credit check is required
  
• overtime, travel, on call, weekends, off hours As needed
  
• Work Hours - 8am - 5 pm
  

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• A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
  
• By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
  
• Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
  

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• Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
  
• 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
  
• 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
  
• 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
  
• 5% Participate in planning and execution of disaster recovery procedures.
  
• 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
  
  

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• 2-3 people specific to zVM but part of a larger 14 person team.
  

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• Strong analytical and logical thinking skills.
  
• Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
  
• Understand the requirements for maintaining production systems and the effect of systems changes.
  
• Solid understanding of currently utilized programming productivity tools and their use.
  
• Solid understanding of quality assurance and implementation strategies of systems software.
  
• Able to acquire knowledge of programming languages and tools used in the department.
  
• Able to analyze software specifications for completeness and compatibility with operation systems.
  

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• Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

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• 4 Years IT experience including varied programming experience.
  

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• zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
  

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• ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
  

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• Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
  

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• Design, develop, test, and deploy full-stack applications
  
• Build efficient and reusable front-end and back-end systems.
  
• Collaborate with product managers, designers, and other engineers to define and deliver new features.
  
• Develop APIs and microservices using modern frameworks and tools.
  
• Ensure application performance, security, and scalability.
  
• Maintain clear documentation and follow best practices in coding and design.
  
• Participate in code reviews, troubleshooting, and continuous improvement initiatives.
  

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• Programming Languages: Java, JavaScript, Python
  
• Frameworks & Tools: React, Angular, Node.js, Spring Boot, Spring Batch
  
• Databases: DynamoDB, DB2, Oracle, PostgreSQL
  
• Other Skills: RESTful API development, version control (Git), CI/CD,
  
• Cloud experience: AWS
  

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• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  
• Proven experience in full-stack development (front-end and back-end).
  
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
  
• Excellent communication and teamwork skills.
  

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• Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  
• Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  
• Excellent analysis, decision-making, and problem solving skills.
  
• Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  
• Ability to communicate effectively verbally and in writing. Able to work well under pressure and as part of a team.
  
• Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
  
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  
• Pays attention to detail.
  
• Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  
• In-depth understanding of organizational functions, behavior, and inter-relationships.
  
• Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
  

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• COBOL, DB2, JCL and mainframe
  

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• Native CICS, IMS DB, Experience in Health Care/Insurance industries
  

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• 6 years-of application development, systems testing or other job related
  

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• Bachelor's degree-in Computer Science, Information Technology or other job related degree.
  

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• 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

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• Must have good verbal and written skills.
  
• Must be able to follow directions, adapt to changing requirements, and show initiative in learning and growing with the team.
  

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• A typical day will involve a mix of hands-on coding, architectural design, and research.
  
• The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  
• This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  
• They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
  

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• Python
  
• JavaScript/TypeScript
  
• AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  
• AI Models (e.g. Claude, OpenAI, etc.)
  
• AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  
• Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  
• Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  
• API Design
  

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• Deep hands-on experience in Python for AI/ML development.
  

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• Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  
• Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  
• Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
  

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• Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  
• Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  
• Experience developing autonomous agents using cloud-based AI services.
  
• Experience with prompt engineering techniques and model fine-tuning.
  
• Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  
• Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
  

GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.

The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.

Key Responsibilities

Pre-Sales & Sales Engineering

• Partner with sales leadership to conduct technical discovery and client needs assessments
• Design and present customized solutions across managed services, cloud, security, and infrastructure
• Lead technical discussions in client meetings, proposals, and demonstrations
• Develop scopes of work, including assumptions, constraints, and pricing inputs
• Support RFPs, RFIs, and technical evaluations

Solution Design & Architecture

• Assess client environments, infrastructure, workflows, and security posture
• Design scalable, secure, and cost-effective solutions aligned with MSP best practices
• Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
• Validate solutions against client objectives, compliance requirements, and internal standards

Documentation & Knowledge Management

• Create clear, comprehensive technical documentation, including:
• Solution designs and architecture diagrams
• Statements of Work (SOWs) – technical sections
• Implementation plans and runbooks
• Configuration standards and assumptions
• Ensure all solutions are properly documented and transitioned to support teams
• Maintain documentation within internal systems for scalability and consistency
• Contribute to standard solution templates, service catalogs, and technical playbooks

Client Engagement & Advisory

• Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
• Communicate complex technical concepts to both technical and non-technical stakeholders
• Build and maintain strong client relationships
• Identify opportunities for optimization, standardization, and future enhancements

Continuous Improvement & Enablement

• Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
• Maintain and pursue relevant certifications
• Share knowledge and best practices across teams
• Assist in refining service offerings, onboarding processes, and delivery standards

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
• Proven experience coordinating or leading technical projects

Technical Expertise

• Microsoft 365 and Azure
• Networking and firewall technologies
• Cybersecurity principles and compliance frameworks
• Virtualization (VMware and/or Hyper-V)
• Backup, disaster recovery, and business continuity solutions
• Strong PBX/telephony experience
• Experience creating client-facing technical documentation and project deliverables
• Excellent communication, organization, and time-management skills

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect
• AWS Certified Solutions Architect

Key Competencies

• Strong attention to detail and organizational skills
• Consultative, client-first mindset
• Ownership and accountability for technical solutions
• Collaborative and team-oriented approach
• Ability to manage multiple priorities in a fast-paced environment
• Professional, confident, and solution-driven demeanor
• Willingness to travel locally and perform onsite client assessments and site surveys