Information Technology Jobs in None, NV

As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.

ESSENTIAL JOB FUNCTIONS

- Professionally handling and advising customers of products and services resulting in the achievement of store sales targets

- Merchandising displays and ensuring high standards are maintained within the store

- Provide high quality service to customers face-to- face and over the telephone

- Completing sale documentation and efficient use of internal till and stock systems

- Altering and fitting customers watches

- Maintain high level of product and brand knowledge

- Attend and contribute to brand events

- Build client relationships and develop client book

- Capturing clients and potential client’s information and complete CRM database

- Supporting in Instagram posting of the boutique when needed by creating content

- Support in open and closing procedure of the boutique

- Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction

Profile:

- 3+ years retail experience with the majority of time spent in luxury

- Previous experience in Watch industry desired

- Proactive, independent and team spirit

- Highly professional manner and customer service skills

- Ability to develop extensive brand and product knowledge

- Able to meet sales targets and to work effectively within a team

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ’s in it for you:

• $40,000 - $50,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 777 N Rainbow Boulevard, Las Vegas, Nevada 89107

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

We're seeking a bilingual Spanish social worker (LMSW or LCSW required) to join the interdisciplinary Care Anywhere team in Las Vegas / Henderson, Nevada. The Hybrid Social Worker assess’ and evaluates members’ needs and requirements to achieve and/or maintain their health. Guides members and their families toward and facilitate interaction with resources appropriate for their care and well-being. Works in collaboration with a multi-disciplinary team, employing a variety of strategies, approaches and techniques to enable a member to manage their physical, environmental and psycho-social health issues.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM Pacific Time (Required)
• (4) Home visits per day (mileage reimbursement provided.)

General Duties / Responsibilities

• Conducts telephonic outreach to assigned members to assess health, environment, nutrition, and psycho-social areas of concerns using a variety of assessments.
• In response to assessments, coaches and problem solves with member to identify and address specific goal(s) to support health and behavior change.
• Provides appropriate interventions to optimize health and well-being. Interventions may include education, the coordination of community-based support services, and other resources.
• Charts member's treatments and progress in accordance with state regulations and department procedures.
• Makes referrals to case manager, as appropriate, and/or refers member's family to community support services and resources.
• Provides home assessment to high-risk members and develop an individual care plan
• Collaborates with physicians in screening and evaluating members for psychotropic medications.
• To better serve members and implement the model of care, understands the clinical program design, program monitoring and reporting.
• Practices as an interdependent member of the health team and provides important components of primary health care through direct social work services, consultation, collaboration, referral, teaching, and advocacy.
• Assess’ and treats outpatients in individual and family modalities exercising mature professional judgment and using a wide range of social work skills to include individual and family counseling to assist patients and their families in dealing with chronic and acute diseases/injuries.
• Conducts psychosocial assessments to determine patient needs and resources (both family support and community support). Provides counseling to patient and family in matters directly related to patients’ limitation, adjustment to medical condition, and ongoing treatment. Develops and implements discharge plans, follow-up care, and transfers to other health care facilities (e.g., nursing homes, rehabilitation hospitals, etc.)
• Provides consultation services to medical, nursing, and ancillary hospital staff regarding psychosocial issues, discharge plans, and follow-up care for patients and families.
• Provides crisis intervention services.
• Responds independently, and with various media, to appropriate community requests. Take the initiative in seeking out opportunities to present programs to meet the needs of patients/members and their families.
• Consults with Hospital administration, and Plan supplying information and feedback regarding procedures and services provided by the Psychology Division.
• Develops and maintains working relationships with community resources. Coordinate with physicians, and representatives of their service disciplines for the benefit of the member and their families. Take initiative in identifying and assessing the needs of the community and organize responses to address those needs.
• Interfaces with the RN Case Manager(s) and the Interdisciplinary Team (IDT) in the development and implementation of the Case Management Program (CMP).
• Integrates social work case management and nurse case management as a team.

Supervisory Responsibilities

N/A

Experience

Job Requirements:

• Required: Minimum 5 years of experience in care management, assessment, long term member/patient care management or community-based resource delivery. 2 years of experience with vulnerable adults or older adult population. 1 year experience with motivational interviewing. Ability to apply Motivational Interviewing and Appreciative Inquiry.

Education

• Required: Master of Social Work (MSW)

Training

• Preferred: Crisis intervention training

Specialized Skills

Required:

• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
• Intermediate to advanced computer skills and experience with Microsoft Word and Excel.
• Skill to understand current and potential needs of members to take appropriate action in order to support member in health and well-being changes.
• Skill in building trust in partnership with member/client/patient.
• Basic knowledge of complex care management and care management principles.
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
• Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
• Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Report Analysis Skills: Comprehend and analyze statistical reports.

Licensure

• Required: Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $72,452.00 - $108,678.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

• DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email

Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 366-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.

ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.

Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).

Benefit Highlights:

• A rewarding and engaging work environment
• Competitive compensation & generous paid time off
• Tuition Reimbursement
• Employee Referral Bonus
• RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
• Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
• 401(k) with company match and discounted Stock Plan
• More Information is available on our Benefits Guest website:

Job Description:

Provides safe, competent nursing care for patients in accordance with facility policies, standards, and philosophy. Provides professional leadership and support to the healthcare team. The concepts of Patient Centered Care will provide the foundation for all nursing care. Oversees and guides employees that are under his/her supervision. Demonstrates Service Excellence standards at all times

Qualifications: EXPERIENCED CRITICAL CARE REQUIRED

Education Graduate of an accredited school of Nursing and completion of a Specialty course or equivalent. BSN preferred.

Experience One year acute care experience or successful completion of an approved specialty course. License/Certification Current RN license in the State of Nevada. Current BLS Certification. Current ACLS Certification (adult patients), current PALS Certification (pediatric patients) or current NRP Certification (Neonatal patients) as required by department. Other certification as may be required by facility, specialty or department.

Other Must successfully pass any pre-employment assessment(s) required by the facility. Note An RN graduate is a nurse who has completed a course of study at a school of nursing and is eligible for the NCLEX. The RN graduate performs directly under the supervision of the Charge Nurse or RN designee. An interim RN license must be granted by the Nevada State Board of Nursing

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

#LI POST

• Meaningful Work!
• Best in Class Firm!
• Competitive Compensation Package!
• Complete Benefits Package!
• Flexible Work Schedules!
• Accelerated Career Growth!
• Fun Company Activities!
• Many More!

• 3+ Years of Family Law experience
• Strong litigation and mediation skills
• Experience with high-asset divorce and custody cases
• Proficiency in Microsoft Office Suite is required. Experience with Xspouse, Lawyaw, and Lawgic is preferred

Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 364-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women’s health, comprehensive maternity services, and a level III neonatal intensive care unit. Spring Valley Hospital is accredited by The Joint Commission (“TJC”) and has achieved TJC Advanced Certifications in Primary Heart Attack, Thrombectomy-Capable Stroke, and Hip and Knee Total Joint Replacement. Spring Valley Hospital has garnered recognition by US News & World Report for its outstanding achievements in several specialty programs, such as Heart Failure, Heart Attack, Kidney Failure, COPD, and Stroke. Additionally, the Advanced Wound Care and Hyperbaric Center is a distinguished Center of Excellence and President’s Circle award winning clinic, providing the highest quality in care and patient satisfaction. The hospital received the prestigious “Best Place to Have a Baby Gold Award,” highlighting its exceptional maternity services, which includes a dedicated entrance open 24/7 to the Birthplace Center.

ER at Blue Diamond, an Extension of Spring Valley Medical Center, is a freestanding emergency department providing 24/7 emergency care to infants, children and adults. ER at Blue Diamond has achieved TJC Advanced Certifications in Acute Stroke Ready and Acute Heart Attack Ready.

Valley Health System (“VHS”) is an integrated system of care in Las Vegas and Southern Nevada comprised of acute care hospitals, physician practices and a variety of outpatient services. We focus on clearly defined goals designed to bring about exemplary patient care. Since 1979, we have been providing care to the more than two million people living in Southern Nevada and its surrounding communities. VHS is committed to training the next generation of healthcare providers including physicians, nurses, therapists and others in the allied health support services. The talent and dedication of the over 9,000 employees of VHS is what makes the company unique. VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (“UHS”).

Benefit Highlights:

• A rewarding and engaging work environment
• Competitive compensation & generous paid time off
• Tuition Reimbursement
• Employee Referral Bonus
• RN Clinical Ladder and career and growth opportunities within VHS and its 300+ UHS Subsidiaries
• Excellent Medical, Dental, Vision and Prescription Drug Plans along with a variety of voluntary benefits
• 401(k) with company match and discounted Stock Plan
• More Information is available on our Benefits Guest website:

Job Description:

Assumes shift responsibility and accountability for the planning and provision of direct and indirect nursing care to the patient, family, care partner and appropriate others. Coordinates multi-disciplinary team members, directs and facilitates nursing staff in obtaining safe, optimal health care outcomes. Supports activities that meet the facility vision, mission and goals. Provides professional leadership and support to the healthcare team. Oversees and guides employees that are under his/her supervision. The concepts of Patient Centered Care will provide the foundation for all nursing care. Demonstrates Service Excellence standards at all times

#LI-POST

Education Graduate of an accredited school of Nursing. BSN required.

Experience Minimum of one-year full time or three years part time experience in acute care specialty nursing. One to three years supervisory experience preferred.

Technical Skills Must be proficient in physical assessment of the cardiovascular patient and fluent in cardiovascular anatomy and physiology. Must be comfortable with 12 lead EKG interpretation and cardiac arrhythmias. Knowledgeable and experienced in stress testing is preferred.

License/Certification Current RN license in the State of Nevada. Current BLS certification. ACLS, PALS, NRP and/or required specialty training or course completion (current upon hire).

Other Must successfully pass any pre-employment assessment(s) required by the facility.

About Universal Health Services

A One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters

• Competitive Base Salary!
• Strong Benefits!
• Flexible Work Schedules!
• Accelerated Career Growth!

• Manage all accounting operations including Billing, A/R, A/P, GL, Cost Accounting, Inventory Accounting, and Revenue Recognition
• Coordinate and direct the preparation of the budget and financial forecasts and report variances
• Prepare and publish timely monthly financial statements
• Ensure quality control over financial transactions and financial reporting
• Manage and comply with local, state, and federal government reporting requirements and tax filings
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Liaise with our Financial manager and Accounting manager to improve financial procedures
• Ensure compliance with GAAP principles
• Assist with tax audits and tax returns
• Direct internal and external audits to ensure compliance
• Support month-end and year-end close process

• Thorough knowledge of basic accounting procedures and principles
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end close process
• Hands-on experience with accounting software packages
• Advanced MS Excel skills including VLOOKUP's and pivot tables
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skills
• MBA Preferred; BS degree in Accounting, Finance or relevant field required
• Relevant certification (e.g. CMA or CPA) will be preferred
• 3+ years of overall combined accounting and finance experience
• Advanced degree in Accounting
• Strong understanding of Generally Accepted Accounting Principles (GAAP)
• Experience with creating financial statements
• Excellent analytical skills with an attention to detail
• Integrity, with an ability to handle confidential information
• Strong communication skills, both written and verbal.

• Set up tables in anticipation of guests.
• Take guest order, place order with kitchen. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages and condiments.
• Carry trays up to 30 lbs. or push wheeled carts to deliver service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check.
• Perform all assigned side work to include replenishing/restocking workstation and general cleaning tasks.
  
  

• Must be a minimum of 21 years of age.
• Ability to read, write, speak and understand the English language to read and utilize math skills for guest billing transactions.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance. Ability to relate to all levels of management, guests and employees in verbal/written form.
• Ability to read, write, speak and understand the English language to comprehend and follow written or/and verbal instructions from supervisor.
• Ability to remain alert throughout the duration of the shift and remain calm during emergency situations.
• Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
• Communicate with supervisor throughout the shift.
• Receive cash from guests, make any change needed, verify validity of charges, record charges and insure vouchers/checks are properly handled.
• Mathematical skills necessary to verify/balance reports and perform calculations.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Social skills as demonstrated by the ability to deal with internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve problems and concerns.
• Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures within guidelines.
• Check station before, during and after shift for proper set-up and cleanliness.
• Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within hotel guidelines.
• Listen and respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information.
• Good working knowledge of accepted standards of sanitation.
• Maintain inventory of supplies needed to perform job function.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Mental Health Support and Services
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The position of Concierge is responsible for providing the highest level of service at all times. Guest interactions are via telephone and email communication. The Concierge will focus on building the guest relationship with complete itineraries encompassing as many Tao Group brands as possible.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Adhere to all job standards set in place and continuously receive higher than 90% on all shops
• Use proper verbiage, spelling, and grammar in every communication
• Build a rapport with guests with positive, informative interactions and by anticipating guest needs to keep them coming back to the venues
• Problem solve effectively while maintaining sincerity in difficult situations
• Be proactive and alert management immediately with any discrepancies or issues
• Respond to email inquiries from hotels within 30 minutes
• Forward inquiries or credit card authorizations to the correct department: Marketing, Security, Restaurant, Catering and Sales, Nightclub
• Email hourly reservation and guest list updates to venue managers and executives
• Follow all directions from the Executive Team
• Input events in Company systems when requested
• Knowledgeable of entire corporate office functions and departments
• Maintain knowledge of Tao venues and amenities to accurately answer any questions
• Use customer relationship management systems to accurately organize tasks, assign leads, and develop guest profiles by inputting notes for each guest on every interaction
• Accurately create reservations in Open Table and other Company systems with guest’s contact information, time, date, minimum, special request/allergies, and VIP notes
• Research guest history and proactively provide the venue with any background and pertinent profile information necessary to create a seamless experience for the guest
• Prioritize high volume of daily requests to ensure higher tier guests are taken care of first
• Ask detailed questions to minimize the volume of complaints by resolving issues independently
• Follow all existing standard operating procedures in place and adhere immediately to all new policies that are added to the department
• Utilize sales techniques to upsell guests to the company’s portfolio of nightclubs, restaurants, hotels, etc., and develop a custom itinerary for each guest
• Be a team player and work well with colleagues to assist with special projects and additional tasks
• Maintain privacy and confidentiality on any sensitive guest issues, departmental information, and guest information including contact and credit card numbers
• Develop and maintain relationships with specialty vendors to provide extended services to highest-tier clients
• Interact with hosts, managers, and shared services to oversee the company’s strategic plan and brand is being carried through consistently
• Assist and/ or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

• High School Diploma Preferred
• Minimum of one plus (1+) years of customer service and multi-line telephone experience preferred
• Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, bar, lounge, and/or restaurant
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment