Information Technology Jobs in None, IL

Position Overview

As a Customer Support & Account Resolution Specialist, you will be the primary point of contact for customers, agents, and business partners. This role blends customer care with account analysis, payment processing, and contract support. The ideal candidate is solutions-oriented, detail-driven, and committed to delivering a positive service experience while protecting financial accuracy and operational integrity. Please note that this role is a contract-to-hire opportunity and will operate Monday - Friday, 8am - 5pm.

Job Responsibilities

Customer Experience & Relationship Management

• Deliver professional, courteous, and solution-focused service across phone and written communication channels
• Address customer inquiries related to accounts, billing, contracts, and service requests
• Research and resolve disputes, discrepancies, and documentation issues
• Follow up to confirm complete and satisfactory resolution
• Maintain strict confidentiality of customer and financial information

Account & Payment Processing

• Process customer and partner payments within the loan management system
• Review contract financial details to ensure account accuracy
• Recommend account adjustments to management when appropriate
• Apply late fee waivers within established guidelines
• Manage reinstatements, cancellations, account holds, and payment applications

Contract & Partner Support

• Assist agents, dealers, and administrators with contract-related questions
• Clarify contract terms, including cancellation processes and coverage elements
• Investigate new, returned, or incomplete contract submissions

Correspondence & Documentation

• Review, sort, and respond to inbound customer correspondence
• Research account details and prepare written or verbal responses
• Update internal databases to reflect current and accurate information
• Process returned mail and conduct outreach to obtain updated information
• Generate reports, forms, and customer communications as needed

Requirements:

• Must have at least one year of recent high call volume customer service experience
• Must be comfortable commuting downtown Chicago, 3 days/week
• Must be able to pass a credit check
• Must be comfortable with contract-to-hire opportunities

Opportunity Details

• Join an established, dynamic and talented team of 4 Physicians and 4 Advanced Practice Providers

• Schedule will be 7 on 7 off nights

• Manage ICU Patients from 7pm – 7am

• Average patient census of 18-20 and 4-5 admissions

• Fully integrated system with clinics and hospitals on Epic EMR to improve care coordination

• Intubation procedure, arterial line, central line, chest tube, etc.

• Shift Requirement: Full Time 1.0 Nocturnist is required to work 168 shifts per year, with flexibility on number of consecutive shifts

• Carle Health Methodist Hospital is a 349-bed Level II Trauma Center that has been ranked #23 in the state of Illinois for patient outcomes

• Excellent benefits package: health/dental/life insurance, 403-B plan with employer match, LTD, relocation allowance, CME allowance, and paid malpractice insurance with tail insurance coverage

• Located on the Illinois River, Peoria is a vibrant, affordable, and convenient city with multiple dining and entertainment venues as well as nearby residential communities with highly ranked public-school districts

• Carle Health is a not-for-profit organization with public service loan forgiveness eligibility

About Our Community

Located in the Heart of Illinois, Peoria is a vibrant River City full of art, entertainment, sports, history and more! Explore the great outdoors through the Peoria Park District, the largest and oldest park district in Illinois, or take a trip up Grandview Drive to experience the “world’s most beautiful drive.” (According to Theodore Roosevelt.)

Provider Salary Range

The compensation range for this position is $504,000 - $544,000. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit /benefits

Carle Health Company Overview

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: .

Position Highlights: UW Health Northern Illinois seeks an Ob/Gyn to expand our busy team of 12 Ob/Gyns and eleven WHNPs. With a $130 million expansion of women and children’s services, UW Health Northern Illinois’ growing portfolio of obstetric, gynecologic and pediatric services will ensure a busy community-based practice with dedicated support from sub-specialists of University Of Wisconsin School Of Medicine and Public Health.

With over 2900 deliveries per year, UW Health offers the busiest obstetrics program in the region. In addition to new state-of-the-art Women & Children’s Hospital, you will find a modern surgical department with 15 surgical suites, along with two dedicated C-section suites within the labor/delivery unit. Our full-service obstetrics programs includes a 13-bed NICU with three MFM’s, lactation specialists, and amenities for new moms including complementary massage and room service. 

As a teaching hospital, UW Health offers the opportunity to work with residents and medical students and the individual selected for the position will be eligible to apply for academic appointment with the University Of Illinois College Of Medicine at Rockford. 

• Provide medical care related to pregnancy, childbirth, and postpartum recovery 
• Diagnose and treat conditions affecting the female reproductive system 
• Conduct routine gynecological exams, including Pap smears and breast exams 
• Perform ultrasounds, fetal monitoring, and prenatal screenings 
• Manage high-risk pregnancies and complications 
• Perform gynecological surgeries, such as C-sections, hysterectomies, and laparoscopic procedures 
• Provide fertility evaluations and treatments 
• Diagnose and treat menstrual disorders, endometriosis, and polycystic ovary syndrome (PCOS) 
• Educate patients on reproductive health, contraception, and menopause management 
• Address and treat sexually transmitted infections (STIs) 
• Collaborate with healthcare teams, including nurses, midwives, and specialists 
• Maintain patient records and document treatment plans accurately 
• Stay updated on advancements in obstetrics and gynecology practices 
• Provide emergency care for obstetric and gynecological complications 

Benefits

SwedishAmerican offers a highly competitive salary guarantee with wRVU production and other incentives. Our comprehensive benefits package includes:

• Competitive salary range (based on experience):
  • $342,449-$400,309
• Generous vacation and CME benefits
• Potential opportunity for additional compensation 
• Professional society dues, credentialing expenses & hospital dues covered
• Interview and relocation expenses paid 
• Flexible insurance package with health, dental, vision, disability and life
• Retirement Plan match and contribution
• Malpractice with tail coverage 
• Generous provider referral bonus

Qualifications:

• MD or DO; BC or BE in Obstetrics & Gynecology
• Active license in the State of Illinois and active DEA license, or the ability to apply for such licenses prior to or upon hire. 

About the Greater Rockford Area:

Recently named the number one housing market in America by The Wall Street Journal, Rockford and northern Illinois offer world-class attractions — all at a cost of living significantly below those of most metropolitan areas. The greater Rockford area offers superb cultural, recreational, and outdoor amenities along with an eclectic arts community of theater, symphony, museums and dance. With an award-winning park district, Rockford has unrivaled outdoor opportunities, including Golf Digest-ranked golf courses, endless bike trails and extensive indoor and outdoor sports centers. We have excellent private, parochial and public-school options, including the Gifted Academy with graduates ranked in the top 5% nationally. Our proximity to Chicago O’Hare International Airport opens up countless travel possibilities, and Chicago, Milwaukee and Madison are each just 90 minutes away or less.

Our commitment to diversity, equity and inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

About Covista


Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

The role is responsible for promoting student success through accurate and responsive advisement in student finance and service-related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio. Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals. Function as a role model for our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.

Responsibilities

• Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.

• Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility.

• Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student Finance

• Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.

• Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.

• Accurately and thoroughly documents all interactions in the appropriate institutional systems.

• Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary.

• Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.

• Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws.

• Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation.

• Engages students through a variety of communication channels. This may include video advising, inbound student calls, and proactive outreach to students to deliver first contact resolution.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• Bachelor's Degree Required.
• Outstanding customer service skills with 1+ years of customer service or related experience Required.
• 1+ years of experience in Higher Education Preferred.
• Experience with Student Financial Aid software application Preferred.
• Ability to work a variety of office hours, including evenings, weekends, and travel as needed.
• High level of interpersonal, communication, and problem-solving skills.
• Ability to work independently as well as function as part of a team.
• Must be a self-starter with the ability to prioritize effectively.
• PC skills in Microsoft Office, Internet applications, and database software.
• Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).
• Self-motivated and willing to take ownership of and quickly resolve complex issues.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20-25/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit:
  
  

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Job Title:

Jr Buyer

Location (City, State):

Elk Grove Village, Hybrid

Industry:

Retail

Pay:

$28–$30 per hour

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a well-established organization to identify a Sourcing / Buyer Assistant to support their procurement team. This role offers the opportunity to gain hands-on experience within a collaborative sourcing environment and could convert to a permanent position for the right candidate.

Job Description:

The Sourcing / Buyer Assistant will provide operational and administrative support to a procurement team responsible for managing vendor relationships, purchasing activities, and category data. This role is highly system-focused and will involve working with internal reporting, maintaining purchasing records, and assisting sourcing leaders with daily operational tasks.

Key Responsibilities:

• Provide administrative and operational support to sourcing team members
• Enter and maintain purchasing and item data within internal systems
• Generate reports and assist with basic data analysis to support sourcing initiatives
• Coordinate with internal teams to ensure product and item information is accurate
• Monitor supplier updates and follow up on outstanding requests or documentation
• Assist with tracking projects, purchasing programs, and promotional initiatives
• Help resolve discrepancies related to orders, data, or supplier information
• Support documentation and reporting for procurement activities

Qualifications:

• 1–2 years of experience in a corporate environment within supply chain, procurement, analytics, or a related operational role
• Bachelor’s degree strongly preferred
• Intermediate Excel skills including pivot tables and VLOOKUPs
• Experience with ERP or CRM systems such as SAP or Salesforce is a plus
• Strong attention to detail and ability to manage system-driven tasks

Perks:

• Opportunity to gain experience within a large, structured procurement team
• Exposure to sourcing processes and enterprise systems
• Hybrid work schedule
• Strong potential for long-term career growth within procurement and supply chain.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

INSTITUTE FOR NONVIOLENCE CHICAGO

POSITION TITLE: SC2 Life Coach

REPORTS TO: Associate Director of Reentry & Support Services

The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.

About the SC2 Collaborative

The Institute for Nonviolence Chicago (INVC) is serving as the hub for the Scaling Up (SC2) initiative in the Austin community. The SC2 Austin Collaborative came together to begin scaling their promising programs throughout Austin to achieve community-level violence reduction by scaling up services to individuals at highest risk of violence. This unprecedented level of coordination, alignment, and investment in direct service provision to the highest risk individuals will not only provide lessons for local replication but may also serve as a model that can be deployed in other cities across the nation.

POSITION OVERVIEW: Reporting to the Associate Director of Reentry & Support Services, the SC2 Life Coach works directly with high-risk individuals in the community and accompanies them as they navigate the challenges associated to current or past involvement with the criminal justice system, work to establish a healthy and stable lifestyle, and overcome barriers to accomplishing their professional goals. This position not only provides services and resources to help achieve established goals, but also uses first-hand knowledge of the community to develop and maintain meaningful and effective relationships with participants, responds in the community as crises arise and draws out participant motivation to reach his/her potential. The SC2 Life Coach models prosocial behaviors and successful interpersonal relationships, provides the accountability necessary to achieving established goals, and mentors participants as they receive supportive services and attend court dates. As such, this role is a critical component of the long-term success of the SC2 Austin Collaborative.

This position may also be a member of a Violence Prevention-Community Support Team (VP-CST), an innovative effort to provide trauma-informed therapeutic interventions to individuals who have experienced chronic exposure to firearm violence. VP-CST teams are comprised of an outreach worker, life coach and clinician.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Utilize first-hand knowledge of the community and street conflicts to develop and maintain supportive and effective relationships with participants
• Using a trauma-informed approach, provide support, resources and accountability to a caseload of 20 participants at minimum
• Coordinate and complete intake process for every participant on caseload
• Establish and monitor participant goals
• Conduct and document in database a minimum of one in-person one-on-one support sessions each week with every participant on caseload
• Document in database the progress of each participant, including significant contacts, events attended (such as court dates) and feedback shared by external partners
• Assist participants with transportation to community supports, court, social service agencies, etc.
• Respond to crises in the community that impact participant safety and/or stability
• Provide linkages to needed supports, such as safe and stable housing or other community resources
• Create coordinated care, addressing gaps in information and services for each participant through regular communication with internal team members, participant family, and other service providers
• Work closely with referring partners and our community-based partners to ensure that goals are met
• Model prosocial behaviors and successful interpersonal relationships
• Serve as a mentor and draw out participant motivation to reach his/her potential
• Assist in facilitating cognitive behavioral intervention (CBI) groups to support participant self-regulation
• Provide accountability necessary to support participant achieving established goals, challenge antisocial behavior and consistently hold participants to high standards
• Serve as a member of a Violence Prevention-Community Support Team (VP-CST)
• Participate in trainings required of all VP-CST team members
• Document services provided in database, SmartCare
• Attend regular internal meetings about participants served by the VP-CST team and communicate and coordinate with team members about participant progress as much as Releases of Information allow
• Complete required annual trainings, such as nonviolence training
• Support and attend annual INVC-wide staff events and participate in events hosted by community partners, as needed

EDUCATIONAL QUALIFICATIONS:

The following educational qualifications are required for all life coaches to be a part of a VP-CST team:

• An individual possessing a bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field OR
• An individual possessing a bachelor's degree in any field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP OR
• An individual with a high school diploma or GED and a minimum of five years documented clinical experience in mental health or human services

ADDITIONAL QUALIFICATIONS:

• At least five years (5) experience working with high-risk individuals, preferably in Community Violence Intervention (CVI) field
• Willingness and flexibility to respond to crises around the clock
• Demonstrated commitment to professional development and to bettering yourself
• Knowledge of Chicago neighborhoods, the fundamental drivers of violence and the history of street groups in the city
• Knowledge of the criminal justice system in Cook County, court processes, restorative justice practices and alternatives to incarceration
• Knowledge of basic cognitive behavioral intervention (CBI) principles
• Ability to work with a team and respond well to supervisor direction
• Ability to take initiative, work as a self-starter, lead by example, and model exemplary conduct
• Ability and commitment to maintain a highlevel of confidentiality
• Excellent verbal communication skills and ability to communicate effectively in writing
• Knowledge of Microsoft Office and ability to complete basic data entry and word processing tasks
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Valid Illinois driver’s license, insurance, and good driving record
• Ability to meet prescribed deadlines, collaborate as part of a team and respond well to supervisor direction and follow up
• Possess a strong sense of compassion and patience for serving an underserved population

SALARY/BENEFITS:

Competitive/commensurate with experience and other qualifications. Competitive benefits package available, including Health, Life, and 401K. Employment with INVC requires proof of vaccination or an approved medical exemption.

To apply, please send a cover letter along with your resume to

Institute for Nonviolence Chicago -- EEO Statement

Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Position Summary:

Assist the Associate Broker (AB), Broker or Practice Group Leader in meeting the day-to-day technical and clerical needs of the department. Assist with servicing new and renewal business. Service active and expired policy files in accordance with established Brown & Riding values, goals, and procedures.

Essential Functions:

· Meet quality measurement goals by delivering high quality service in servicing assigned clients and accounts. Ensure all file activity meets or exceeds quality procedures with regard to timeliness, accuracy of policies, endorsements, subjectivities, and all other active and expired file correspondence and documentation

· Assist Associate Broker with submission process, as assigned

· Prepare Quotes and Confirmation of Coverage (Binders) as directed

· Policy Checking (Review policies to be sure that they are issued in accordance with what was bound with the carrier)

· Endorsements (Request policy changes, follow up for the endorsements, review for accuracy upon receipt, invoice, and transmit to agent)

· Manage and maintain suspenses (Pending Items that we are waiting for from retailers and carriers), including following up on items and escalating unresolved issues to the broker or AB when necessary

· Ensure Surplus Line documents are submitted correctly and on time

· Learn and increase system skills to improve efficiency

· Attend educational seminars, as required

· Produce and mail renewal letters with applications to customers when applicable

· Review renewal and/or new business information submitted by the customer and request supplemental or explanatory information if required, as directed

· Process certificates of insurance when applicable

Other Responsibilities:

· Provide input to departmental procedures

· Assist with accounting reconciliation projects

· Perform other work-related duties, as assigned

· Work closely with AB Team Lead and assigned Broker(s) in identifying other projects where skills, experience and knowledge can be utilized

· Assist in handling duties of team members, as appropriate, during absences

Education, Experience and Skills Required:

· 0-3 years insurance experience

· Willing and able to take insurance classes and attain designations relating to work in order to continually grow in position

· Exceptional organization, follow-up, communication, and interpersonal skills

· Possess an intuitive and proactive approach to business problems and solutions

· Exhibit good listening skills and a willingness to help and support others

· Advanced skill level in PC software (Word, Excel and other software, as required)

· Ability to be flexible in work schedule as needed

· Manage time to get the job done with minimal supervision

· Excellent communication skills – both verbal and written

· Able to interact with a variety of personality styles

· Has or is able to secure the appropriate insurance license within the appropriate timeframe as determined by state requirements

Work Environment:

· Physical activities of job are within the normal expectations of an office environment where the amount of standing, walking, sitting, reaching, and other movements are within the control of the incumbent.

· Vision requirements are in the normal range, correctable with glasses or contacts, where color vision, peripheral vision, depth perception have no significant impact on job performance.

· Working environment is generally within the confines of an office where normal climate conditions support effective job performance. Some daily travel may include limited time spent outside in the elements as part of the normal commute.

· Risk of exposure to hazardous materials, electrical shock, explosives, radiation, vibration or airborne particles are at the extreme minimum. Protective clothing is usually not necessary to effective job performance or safety.

Location: Northern Chicagoland Suburbs (mostly remote, onsite 2-4 times per month)
Duration: Full Time/Direct Hire + 10% Bonus Opportunity

Position Overview:
Our client, a growing leader in the CPG space, is seeking a hands-on Digital Design Manager to join their expanding creative team. This is an exciting opportunity for a digital-first creative leader who enjoys balancing big-picture concepting with day-to-day execution. In this role, you will directly manage a team of three designers while driving creative excellence across multiple consumer brands.

The ideal candidate is conceptual, detail-oriented, and passionate about producing engaging digital and social content.

Responsibilities:

• Lead, mentor, and guide a team of designers, providing creative direction, feedback, and professional development support
• Concept and execute digital-first creative across video, e-commerce, paid and organic social, display advertising, email, websites, static assets, and animated content
• Develop storyboards, motion concepts, and visual directions for video and animation
• Collaborate closely with marketing partners to create on-brand visual content that communicates product features and brand messaging
• Stay current on design trends, digital best practices, emerging tools, and AI capabilities
• Manage multiple projects at once while meeting deadlines and maintaining high creative standards
• Ensure brand consistency and adherence to brand guidelines across all deliverables
• Build and maintain strong relationships with internal stakeholders and creative partners

Requirements:

• 8+ years of experience in digital design or art direction, with strong digital and social content experience
• 2+ years of experience managing or leading direct reports
• Strong portfolio featuring digital and social work, including examples from the CPG space
• Advanced skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Familiarity with AI tools and the ability to prompt for concepting or visual exploration
• Strong communication, organization, and project management skills

Why This Role Stands Out:

• Opportunity to join a growing creative team within a fast-moving CPG company
• Balance of creative leadership and hands-on design
• Collaborative environment with room to innovate and experiment
• Flexible hybrid schedule with minimal onsite requirements
  
   

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Flexible work options (fully remote, hybrid, onsite)
Generous paid time off
Bonus incentives
401K company match
Competitive medical, dental, & vision insurance
Pet insurance
Annual fitness stipend
Unmatched employee discount on all products
Summer Hours
 

3-6 Month Contract | Potential to Extend
40 Hours per Week
Hybrid - Downtown Chicago (Onsite Tuesday-Thursday, Remote Monday and Friday)

Our agency client is seeking a Project Management Director with experience in food packaging, process optimization, and documentation to support one of their high-profile accounts. This engagement will run 3 to 6 months with the potential for extension.

This is an excellent opportunity for a tech-savvy, strategic project management leader who excels at guiding teams, optimizing processes, and ensuring smooth project delivery. The Director will oversee a team of 10 project managers and serve as the main point of contact for both internal teams and clients.
You will ensure that all projects meet scope, timeline, budget, quality, and margin expectations while supporting a fast-paced environment that delivers more than 200 projects per month.

Responsibilities:

• Lead day-to-day project delivery for a major, high-visibility food packaging account
• Develop project scopes, schedules, and budgets in partnership with clients and internal teams
• Define project goals and ensure alignment with client vision and business objectives
• Own and track project margins and identify optimization opportunities
• Mentor and manage a team of 10 project managers
• Collaborate closely with designers, strategists, account managers, and cross-functional partners
• Serve as the primary client contact for project-related communication, updates, and relationship building
• Communicate project milestones, risks, and updates proactively
• Partner with the PMO to ensure consistent delivery standards and adherence to organizational processes
• Implement PMO best practices and methodologies across all phases of the project lifecycle
• Oversee project portfolio planning and ensure alignment with the overall business strategy
• Provide accurate reporting, insights, and recommendations to leadership
• Drive continuous process improvement and workflow documentation

Requirements

• A background in food packaging or a related industry is required
• Strong client-facing experience with the ability to maintain and grow relationships
• Proven project leadership and strategic planning skills
• Experience leading a team of 10 or more project managers
• Highly organized and able to thrive in a fast-paced workflow (200+ projects per month)
• Skilled in process optimization and documentation
• Tech-savvy, with experience using project management tools (Workfront strongly preferred)

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits