Information Technology Jobs in None, DE

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable federal, state and local laws, regulations and industry standards.  Complies with Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects ethical and professional integrity.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs services on specialized equipment in one or more of the following categories:  anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory analyzers, etc.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users and Clinical Engineering Management of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, while working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member. 

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on deprartment guidelines)  to order parts and supplies required for  emergency service or repair of  radiological and general medical equipment. Recommends  test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provide on-call service coverage after normal business hours on a rotating basis.

Provides assistance and training to Bio-Medical Equipment Techs I and II as assigned by Clinical Engineering Manager.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Minimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military related training required.  CBET or CLET certification preferred.

Five or more years experience or equivalent performing corrective and planned  maintenance on medical devices and/or clinical equipment.

Specialized training by manufacturer or third party equipment repair in such areas as

      anesthesia machines, sterilizers, ultrasound, ventilators, laser, laboratory analyzers, etc.

Ability to demonstrate a high level of proficiency in specialty area.

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge  and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates on  use and application of test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and the ability to input data using keyboard.  Technician must be able to  follow complex written instructions, perform tasks and document actions taken.

 Strong customer service and communications skills are required to interact with hospital  personnel and vendors to achieve positive outcomes.

Maintain up to date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to provide or coordinate in-service training to clinical/professional staff on medical device  operations and safety functions.

          .

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time). Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable federal, state and local laws, regulations and industry standards.  Complies with Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects ethical and professional integrity.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs services on specialized equipment in one or more of the following categories:  anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory analyzers, etc.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users and Clinical Engineering Management of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, while working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member. 

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on deprartment guidelines)  to order parts and supplies required for  emergency service or repair of  radiological and general medical equipment. Recommends  test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provide on-call service coverage after normal business hours on a rotating basis.

Provides assistance and training to Bio-Medical Equipment Techs I and II as assigned by Clinical Engineering Manager.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Minimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military related training required.  CBET or CLET certification preferred.

Five or more years experience or equivalent performing corrective and planned  maintenance on medical devices and/or clinical equipment.

Specialized training by manufacturer or third party equipment repair in such areas as

      anesthesia machines, sterilizers, ultrasound, ventilators, laser, laboratory analyzers, etc.

Ability to demonstrate a high level of proficiency in specialty area.

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge  and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates on  use and application of test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and the ability to input data using keyboard.  Technician must be able to  follow complex written instructions, perform tasks and document actions taken.

 Strong customer service and communications skills are required to interact with hospital  personnel and vendors to achieve positive outcomes.

Maintain up to date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to provide or coordinate in-service training to clinical/professional staff on medical device  operations and safety functions.

          .

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time). Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable federal, state and local laws, regulations and industry standards.  Complies with Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects ethical and professional integrity.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs services on specialized equipment in one or more of the following categories:  anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory analyzers, etc.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users and Clinical Engineering Management of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, while working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member. 

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on deprartment guidelines)  to order parts and supplies required for  emergency service or repair of  radiological and general medical equipment. Recommends  test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provide on-call service coverage after normal business hours on a rotating basis.

Provides assistance and training to Bio-Medical Equipment Techs I and II as assigned by Clinical Engineering Manager.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Minimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military related training required.  CBET or CLET certification preferred.

Five or more years experience or equivalent performing corrective and planned  maintenance on medical devices and/or clinical equipment.

Specialized training by manufacturer or third party equipment repair in such areas as

      anesthesia machines, sterilizers, ultrasound, ventilators, laser, laboratory analyzers, etc.

Ability to demonstrate a high level of proficiency in specialty area.

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge  and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates on  use and application of test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and the ability to input data using keyboard.  Technician must be able to  follow complex written instructions, perform tasks and document actions taken.

 Strong customer service and communications skills are required to interact with hospital  personnel and vendors to achieve positive outcomes.

Maintain up to date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to provide or coordinate in-service training to clinical/professional staff on medical device  operations and safety functions.

          .

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time). Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable federal, state and local laws, regulations and industry standards.  Complies with Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects ethical and professional integrity.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs services on specialized equipment in one or more of the following categories:  anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory analyzers, etc.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users and Clinical Engineering Management of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, while working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member. 

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on deprartment guidelines)  to order parts and supplies required for  emergency service or repair of  radiological and general medical equipment. Recommends  test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provide on-call service coverage after normal business hours on a rotating basis.

Provides assistance and training to Bio-Medical Equipment Techs I and II as assigned by Clinical Engineering Manager.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Minimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military related training required.  CBET or CLET certification preferred.

Five or more years experience or equivalent performing corrective and planned  maintenance on medical devices and/or clinical equipment.

Specialized training by manufacturer or third party equipment repair in such areas as

      anesthesia machines, sterilizers, ultrasound, ventilators, laser, laboratory analyzers, etc.

Ability to demonstrate a high level of proficiency in specialty area.

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge  and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates on  use and application of test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and the ability to input data using keyboard.  Technician must be able to  follow complex written instructions, perform tasks and document actions taken.

 Strong customer service and communications skills are required to interact with hospital  personnel and vendors to achieve positive outcomes.

Maintain up to date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to provide or coordinate in-service training to clinical/professional staff on medical device  operations and safety functions.

          .

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time). Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Serves as a critical liaison between the Operating Room, PACU, and other departments, coordinating patient care, scheduling, and ensuring smooth operations for a specific surgical service line. This role requires exceptional organizational skills, attention to detail, and the ability to communicate effectively with multiple stakeholders across the healthcare system. Provides perioperative patient care according to established guidelines while serving as a clinical resource, preceptor, and role model. This position serves diverse populations from infant, pediatric, adolescent, adult to geriatric patients.

ESSENTIAL FUNCTIONS

1. Liaison & Coordination

· Serves as the primary point of contact between the OR, PACU, service lines, medical providers, and other departments

· Facilitates seamless communication and collaboration among all stakeholders

· Addresses and resolves interdepartmental issues related to the service line

· Coordinates multidisciplinary meetings and follows up on action items

· Prepares and runs reports related to service line volume and other metrics as needed

· Analyzes performance data to identify trends and opportunities for improvement

2. Clinical Leadership

· Coordinates all cases in an efficient manner, specifically those involving specialized technologies, equipment, or supplies related to service line operations

· Maintains comprehensive knowledge of equipment setup and function

· Stays current on best practices and procedures in perioperative services

· Contributes to continuous improvement initiatives and quality enhancement projects

· Initiates and directs room cleanup and turnover to maximize efficiency

· Initiates and maintains patient/family education and safety throughout the perioperative experience

· Provides a safe environment for patients and staff by implementing standards of aseptic technique and controlling physical and psychological aspects of the environment

· Collects and analyzes data to develop comprehensive nursing diagnoses and care plans

· Serves as a resource and role model in clinical practice for staff members

· Ensures compliance with relevant regulations and standards

· Maintains required documentation for regulatory purposes

· Participates in safety initiatives and promotes a culture of safety

3. Operational Leadership

· Works effectively with surgeons, perioperative leadership, and multidisciplinary team members

· Facilitates clear communication among all stakeholders

· Builds and maintains positive working relationships across departments

· Tracks and trends schedule patterns to identify potential issues and resolves them promptly

· Utilizes scheduling software for case requests and block releases

· Optimizes OR utilization through effective schedule management

· Coordinates with surgeons and their offices to ensure accurate scheduling

· Manages add-on cases and schedule changes with minimal disruption

· Represents the service line in cross-functional meetings

· Participates in interviewing potential team members as needed

· Leads daily department huddles to enhance communication and address immediate concerns

· Identifies inefficiencies and proposes practical solutions

· Supports data-driven decision making within the service line

4. Technical Responsibilities

· Facilitates updates and changes on surgeon preference cards to ensure accuracy

· Ensures that specialized equipment and supplies are available for assigned cases

· Manages supplies related to service line operations

· Maintains proficiency with electronic medical records and scheduling systems

· Supports special projects and initiatives as directed by leadership

5. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

· Reverence: We honor the sacredness and dignity of every person.

· Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

· Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

· Justice: We foster right relationships to promote the common good, including sustainability of Earth.

· Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

· Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS

1. Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.

2. Two years’ experience as an operating room nurse required.

3. Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

4. Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

5. Ability to read, write and speak English language.

6. Strong interpersonal skills with staff, management and physicians required.

7. Ability to maintain a high standard of courtesy and cooperation in dealing with co-workers, patients and visitors, and perform job functions satisfactorily despite the stress of a hospital work environment.

8. Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.

9. Ability to function independently when appropriate.

10. Adaptability to situations involving precise attainment of set limits and standards.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

1. PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)

· CONSTANT

o Talking and Hearing: While exchanging information through oral communication, both by phone and in person.

o Standing: While starting IVs.

o Walking: Usually for short distances at normal rate of speed.

o Grasping and Fingering: While starting IVs.

· FREQUENT

o Stooping, reaching, and lifting: While starting IVs, assembling supplies, etc.

· OCCASIONAL

o Lifting: While moving supplies or while assisting in patient care.

2. PHYSICAL DEMAND REQUIREMENTS:

· If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting > 50 lbs., additional equipment/personnel must also be utilized.

· Heavy work: Exerting up to 65 lbs. push/pull (force to move frequently, and lifting up to 50 lbs. occasionally, and lifting up to 40 lbs. frequently, and lifting up to 20 lbs. constantly, to move patient and/or objects.

3. VISUAL ACUITY REQUIREMENTS:

· Ability to read and prepare written documentation.

· Ability to identify IV solutions, medications, etc.

· Ability to utilize computer terminal.

4. EQUIPMENT/TOOLS:

· Standard medical and nursing equipment, special equipment or office equipment found in the assigned area.

5. WORKING CONDITIONS:

· The worker is subject to inside environmental conditions.

· Colleagues in this job classification have been identified as having the likelihood of occupational exposure to blood or other potentially infectious materials, therefore, are included in the OSHA Exposure Control Plan with all its specifications for preventing contact with the above materials.

6. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Serves as a critical liaison between the Operating Room, PACU, and other departments, coordinating patient care, scheduling, and ensuring smooth operations for a specific surgical service line. This role requires exceptional organizational skills, attention to detail, and the ability to communicate effectively with multiple stakeholders across the healthcare system. Provides perioperative patient care according to established guidelines while serving as a clinical resource, preceptor, and role model. This position serves diverse populations from infant, pediatric, adolescent, adult to geriatric patients.

ESSENTIAL FUNCTIONS

1. Liaison & Coordination

· Serves as the primary point of contact between the OR, PACU, service lines, medical providers, and other departments

· Facilitates seamless communication and collaboration among all stakeholders

· Addresses and resolves interdepartmental issues related to the service line

· Coordinates multidisciplinary meetings and follows up on action items

· Prepares and runs reports related to service line volume and other metrics as needed

· Analyzes performance data to identify trends and opportunities for improvement

2. Clinical Leadership

· Coordinates all cases in an efficient manner, specifically those involving specialized technologies, equipment, or supplies related to service line operations

· Maintains comprehensive knowledge of equipment setup and function

· Stays current on best practices and procedures in perioperative services

· Contributes to continuous improvement initiatives and quality enhancement projects

· Initiates and directs room cleanup and turnover to maximize efficiency

· Initiates and maintains patient/family education and safety throughout the perioperative experience

· Provides a safe environment for patients and staff by implementing standards of aseptic technique and controlling physical and psychological aspects of the environment

· Collects and analyzes data to develop comprehensive nursing diagnoses and care plans

· Serves as a resource and role model in clinical practice for staff members

· Ensures compliance with relevant regulations and standards

· Maintains required documentation for regulatory purposes

· Participates in safety initiatives and promotes a culture of safety

3. Operational Leadership

· Works effectively with surgeons, perioperative leadership, and multidisciplinary team members

· Facilitates clear communication among all stakeholders

· Builds and maintains positive working relationships across departments

· Tracks and trends schedule patterns to identify potential issues and resolves them promptly

· Utilizes scheduling software for case requests and block releases

· Optimizes OR utilization through effective schedule management

· Coordinates with surgeons and their offices to ensure accurate scheduling

· Manages add-on cases and schedule changes with minimal disruption

· Represents the service line in cross-functional meetings

· Participates in interviewing potential team members as needed

· Leads daily department huddles to enhance communication and address immediate concerns

· Identifies inefficiencies and proposes practical solutions

· Supports data-driven decision making within the service line

4. Technical Responsibilities

· Facilitates updates and changes on surgeon preference cards to ensure accuracy

· Ensures that specialized equipment and supplies are available for assigned cases

· Manages supplies related to service line operations

· Maintains proficiency with electronic medical records and scheduling systems

· Supports special projects and initiatives as directed by leadership

5. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

· Reverence: We honor the sacredness and dignity of every person.

· Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

· Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

· Justice: We foster right relationships to promote the common good, including sustainability of Earth.

· Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

· Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS

1. Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.

2. Two years’ experience as an operating room nurse required.

3. Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

4. Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

5. Ability to read, write and speak English language.

6. Strong interpersonal skills with staff, management and physicians required.

7. Ability to maintain a high standard of courtesy and cooperation in dealing with co-workers, patients and visitors, and perform job functions satisfactorily despite the stress of a hospital work environment.

8. Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.

9. Ability to function independently when appropriate.

10. Adaptability to situations involving precise attainment of set limits and standards.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

1. PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)

· CONSTANT

o Talking and Hearing: While exchanging information through oral communication, both by phone and in person.

o Standing: While starting IVs.

o Walking: Usually for short distances at normal rate of speed.

o Grasping and Fingering: While starting IVs.

· FREQUENT

o Stooping, reaching, and lifting: While starting IVs, assembling supplies, etc.

· OCCASIONAL

o Lifting: While moving supplies or while assisting in patient care.

2. PHYSICAL DEMAND REQUIREMENTS:

· If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting > 50 lbs., additional equipment/personnel must also be utilized.

· Heavy work: Exerting up to 65 lbs. push/pull (force to move frequently, and lifting up to 50 lbs. occasionally, and lifting up to 40 lbs. frequently, and lifting up to 20 lbs. constantly, to move patient and/or objects.

3. VISUAL ACUITY REQUIREMENTS:

· Ability to read and prepare written documentation.

· Ability to identify IV solutions, medications, etc.

· Ability to utilize computer terminal.

4. EQUIPMENT/TOOLS:

· Standard medical and nursing equipment, special equipment or office equipment found in the assigned area.

5. WORKING CONDITIONS:

· The worker is subject to inside environmental conditions.

· Colleagues in this job classification have been identified as having the likelihood of occupational exposure to blood or other potentially infectious materials, therefore, are included in the OSHA Exposure Control Plan with all its specifications for preventing contact with the above materials.

6. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Serves as a critical liaison between the Operating Room, PACU, and other departments, coordinating patient care, scheduling, and ensuring smooth operations for a specific surgical service line. This role requires exceptional organizational skills, attention to detail, and the ability to communicate effectively with multiple stakeholders across the healthcare system. Provides perioperative patient care according to established guidelines while serving as a clinical resource, preceptor, and role model. This position serves diverse populations from infant, pediatric, adolescent, adult to geriatric patients.

ESSENTIAL FUNCTIONS

1. Liaison & Coordination

· Serves as the primary point of contact between the OR, PACU, service lines, medical providers, and other departments

· Facilitates seamless communication and collaboration among all stakeholders

· Addresses and resolves interdepartmental issues related to the service line

· Coordinates multidisciplinary meetings and follows up on action items

· Prepares and runs reports related to service line volume and other metrics as needed

· Analyzes performance data to identify trends and opportunities for improvement

2. Clinical Leadership

· Coordinates all cases in an efficient manner, specifically those involving specialized technologies, equipment, or supplies related to service line operations

· Maintains comprehensive knowledge of equipment setup and function

· Stays current on best practices and procedures in perioperative services

· Contributes to continuous improvement initiatives and quality enhancement projects

· Initiates and directs room cleanup and turnover to maximize efficiency

· Initiates and maintains patient/family education and safety throughout the perioperative experience

· Provides a safe environment for patients and staff by implementing standards of aseptic technique and controlling physical and psychological aspects of the environment

· Collects and analyzes data to develop comprehensive nursing diagnoses and care plans

· Serves as a resource and role model in clinical practice for staff members

· Ensures compliance with relevant regulations and standards

· Maintains required documentation for regulatory purposes

· Participates in safety initiatives and promotes a culture of safety

3. Operational Leadership

· Works effectively with surgeons, perioperative leadership, and multidisciplinary team members

· Facilitates clear communication among all stakeholders

· Builds and maintains positive working relationships across departments

· Tracks and trends schedule patterns to identify potential issues and resolves them promptly

· Utilizes scheduling software for case requests and block releases

· Optimizes OR utilization through effective schedule management

· Coordinates with surgeons and their offices to ensure accurate scheduling

· Manages add-on cases and schedule changes with minimal disruption

· Represents the service line in cross-functional meetings

· Participates in interviewing potential team members as needed

· Leads daily department huddles to enhance communication and address immediate concerns

· Identifies inefficiencies and proposes practical solutions

· Supports data-driven decision making within the service line

4. Technical Responsibilities

· Facilitates updates and changes on surgeon preference cards to ensure accuracy

· Ensures that specialized equipment and supplies are available for assigned cases

· Manages supplies related to service line operations

· Maintains proficiency with electronic medical records and scheduling systems

· Supports special projects and initiatives as directed by leadership

5. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

· Reverence: We honor the sacredness and dignity of every person.

· Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

· Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

· Justice: We foster right relationships to promote the common good, including sustainability of Earth.

· Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

· Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS

1. Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.

2. Two years’ experience as an operating room nurse required.

3. Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

4. Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

5. Ability to read, write and speak English language.

6. Strong interpersonal skills with staff, management and physicians required.

7. Ability to maintain a high standard of courtesy and cooperation in dealing with co-workers, patients and visitors, and perform job functions satisfactorily despite the stress of a hospital work environment.

8. Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.

9. Ability to function independently when appropriate.

10. Adaptability to situations involving precise attainment of set limits and standards.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

1. PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)

· CONSTANT

o Talking and Hearing: While exchanging information through oral communication, both by phone and in person.

o Standing: While starting IVs.

o Walking: Usually for short distances at normal rate of speed.

o Grasping and Fingering: While starting IVs.

· FREQUENT

o Stooping, reaching, and lifting: While starting IVs, assembling supplies, etc.

· OCCASIONAL

o Lifting: While moving supplies or while assisting in patient care.

2. PHYSICAL DEMAND REQUIREMENTS:

· If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting > 50 lbs., additional equipment/personnel must also be utilized.

· Heavy work: Exerting up to 65 lbs. push/pull (force to move frequently, and lifting up to 50 lbs. occasionally, and lifting up to 40 lbs. frequently, and lifting up to 20 lbs. constantly, to move patient and/or objects.

3. VISUAL ACUITY REQUIREMENTS:

· Ability to read and prepare written documentation.

· Ability to identify IV solutions, medications, etc.

· Ability to utilize computer terminal.

4. EQUIPMENT/TOOLS:

· Standard medical and nursing equipment, special equipment or office equipment found in the assigned area.

5. WORKING CONDITIONS:

· The worker is subject to inside environmental conditions.

· Colleagues in this job classification have been identified as having the likelihood of occupational exposure to blood or other potentially infectious materials, therefore, are included in the OSHA Exposure Control Plan with all its specifications for preventing contact with the above materials.

6. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE

Serves as a critical liaison between the Operating Room, PACU, and other departments, coordinating patient care, scheduling, and ensuring smooth operations for a specific surgical service line. This role requires exceptional organizational skills, attention to detail, and the ability to communicate effectively with multiple stakeholders across the healthcare system. Provides perioperative patient care according to established guidelines while serving as a clinical resource, preceptor, and role model. This position serves diverse populations from infant, pediatric, adolescent, adult to geriatric patients.

ESSENTIAL FUNCTIONS

1. Liaison & Coordination

· Serves as the primary point of contact between the OR, PACU, service lines, medical providers, and other departments

· Facilitates seamless communication and collaboration among all stakeholders

· Addresses and resolves interdepartmental issues related to the service line

· Coordinates multidisciplinary meetings and follows up on action items

· Prepares and runs reports related to service line volume and other metrics as needed

· Analyzes performance data to identify trends and opportunities for improvement

2. Clinical Leadership

· Coordinates all cases in an efficient manner, specifically those involving specialized technologies, equipment, or supplies related to service line operations

· Maintains comprehensive knowledge of equipment setup and function

· Stays current on best practices and procedures in perioperative services

· Contributes to continuous improvement initiatives and quality enhancement projects

· Initiates and directs room cleanup and turnover to maximize efficiency

· Initiates and maintains patient/family education and safety throughout the perioperative experience

· Provides a safe environment for patients and staff by implementing standards of aseptic technique and controlling physical and psychological aspects of the environment

· Collects and analyzes data to develop comprehensive nursing diagnoses and care plans

· Serves as a resource and role model in clinical practice for staff members

· Ensures compliance with relevant regulations and standards

· Maintains required documentation for regulatory purposes

· Participates in safety initiatives and promotes a culture of safety

3. Operational Leadership

· Works effectively with surgeons, perioperative leadership, and multidisciplinary team members

· Facilitates clear communication among all stakeholders

· Builds and maintains positive working relationships across departments

· Tracks and trends schedule patterns to identify potential issues and resolves them promptly

· Utilizes scheduling software for case requests and block releases

· Optimizes OR utilization through effective schedule management

· Coordinates with surgeons and their offices to ensure accurate scheduling

· Manages add-on cases and schedule changes with minimal disruption

· Represents the service line in cross-functional meetings

· Participates in interviewing potential team members as needed

· Leads daily department huddles to enhance communication and address immediate concerns

· Identifies inefficiencies and proposes practical solutions

· Supports data-driven decision making within the service line

4. Technical Responsibilities

· Facilitates updates and changes on surgeon preference cards to ensure accuracy

· Ensures that specialized equipment and supplies are available for assigned cases

· Manages supplies related to service line operations

· Maintains proficiency with electronic medical records and scheduling systems

· Supports special projects and initiatives as directed by leadership

5. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

· Reverence: We honor the sacredness and dignity of every person.

· Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.

· Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

· Justice: We foster right relationships to promote the common good, including sustainability of Earth.

· Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

· Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS

1. Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa.

2. Two years’ experience as an operating room nurse required.

3. Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

4. Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

5. Ability to read, write and speak English language.

6. Strong interpersonal skills with staff, management and physicians required.

7. Ability to maintain a high standard of courtesy and cooperation in dealing with co-workers, patients and visitors, and perform job functions satisfactorily despite the stress of a hospital work environment.

8. Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.

9. Ability to function independently when appropriate.

10. Adaptability to situations involving precise attainment of set limits and standards.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

1. PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)

· CONSTANT

o Talking and Hearing: While exchanging information through oral communication, both by phone and in person.

o Standing: While starting IVs.

o Walking: Usually for short distances at normal rate of speed.

o Grasping and Fingering: While starting IVs.

· FREQUENT

o Stooping, reaching, and lifting: While starting IVs, assembling supplies, etc.

· OCCASIONAL

o Lifting: While moving supplies or while assisting in patient care.

2. PHYSICAL DEMAND REQUIREMENTS:

· If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting > 50 lbs., additional equipment/personnel must also be utilized.

· Heavy work: Exerting up to 65 lbs. push/pull (force to move frequently, and lifting up to 50 lbs. occasionally, and lifting up to 40 lbs. frequently, and lifting up to 20 lbs. constantly, to move patient and/or objects.

3. VISUAL ACUITY REQUIREMENTS:

· Ability to read and prepare written documentation.

· Ability to identify IV solutions, medications, etc.

· Ability to utilize computer terminal.

4. EQUIPMENT/TOOLS:

· Standard medical and nursing equipment, special equipment or office equipment found in the assigned area.

5. WORKING CONDITIONS:

· The worker is subject to inside environmental conditions.

· Colleagues in this job classification have been identified as having the likelihood of occupational exposure to blood or other potentially infectious materials, therefore, are included in the OSHA Exposure Control Plan with all its specifications for preventing contact with the above materials.

6. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Summary:

The Client Program Support role is designed to provide comprehensive administrative and operational assistance to the rotation program, ensuring seamless execution of onboarding, program management, learning and development initiatives, and participant engagement. The ideal candidate will be highly organized, detail-oriented, and adept at managing multiple tasks and technologies to support emerging leaders and program stakeholders.

Key Responsibilities

• Program Onboarding
• Coordinate and schedule pre-start meetings for new participants.
• Arrange and manage 1-on-1 meetings between participants and program leads.
• Issue organizational notices and announcements related to new program members.
• Add new participants to relevant databases and program lists.
• Maintain and update program distribution lists to ensure accurate communications.

Webinars & Townhalls

• Organize, schedule, and provide logistical support for program webinars and townhall events.
• Coordinate invitations, materials, and technical support for virtual sessions.

Rotation Planning & Career Development Process

• Coordinate rotation planning meetings and manage associated preparation tasks.
• Support the career development process through scheduling and documentation management.

Communications

• Draft, review, and distribute communications to participants, business units, and program leaders.
• Ensure timely and effective information flow across all program stakeholders.

Program Manager / Participant 1-on-1s

• Schedule and coordinate one-on-one meetings between program managers and program participants, and participants with other participants/mentors/alumni/leaders.

QDM / NES Support

• Assist with Qnity Development Meeting (QDM) and NES (New Employee Seminar) tasks as required by the program.

Program Off-Boarding

• Facilitate off-boarding activities for participants completing the program, including exit meetings and documentation.

Learning & Development Program

• Coordinate and support career path focused training sessions.
• Assist with the delivery of Lean / Six Sigma training programs.
• Manage foundational curriculum and leadership development training logistics.

Mentoring Program

• Support mentoring program administration including matching, scheduling, and tracking progress.
• Participant Committee Support
• Assist in organizing and supporting participant committee activities and events.

Recruiting Events & Coordination

• Prepare for recruiting events, including logistics, materials, and scheduling.
• Coordinate recruiting processes for student and professional program candidates.
• Additional recruiting support as needed

Student Program

• Provide support for the student program, including onboarding, event coordination, and participant communications.

Systems Maintenance

• Maintain and update program resources using Microsoft SharePoint, OneNote, Teams, Yammer/Viva Engage, Forms, Customer Voice, Power BI, Power Automate, and Kahoot! or similar tools.
• Ensure effective use of digital tools and platforms to support program operations and reporting.

Qualifications

• Bachelor’s degree or equivalent experience in business administration, human resources, or a related field preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft 365 applications and related digital collaboration tools.
• Experience supporting learning, development, or leadership programs is a plus.
• Ability to handle confidential information with discretion.

Key Competencies

• Attention to detail and accuracy.
• Proactive problem-solving skills.
• Adaptability to evolving program needs.
• Team-oriented, collaborative mindset.
• Commitment to supporting leadership and career development initiatives.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.