Information Technology Jobs in New Berlin, TX

115 positions found — Page 4

Associate Auto Adjuster-SkillBridge
🏢 Usaa
Salary not disclosed
Seguin, TX 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

What you'll do:

  • Applies appropriate coverage and handles simple liability, evaluates, and settles high volume and low complexity auto claims with repairable vehicles.
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Acquires and applies a foundational knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • Applies basic knowledge of Auto Physical Damage. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.
  • 1 year or more of military experience.
  • Acquisition and maintenance of insurance adjuster license within week 2 of training and 3 testing attempts.
  • Demonstrated ability to prioritize and multi-task, including navigating through multiple business applications.
  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Currently serving in the military and you will be eligible to participate in a SkillBridge program in the Spring or Summer of 2026.
  • Ability to get permission from your commander to participate in the SkillBridge program.
  • Junior Military Veteran

Compensation range: The salary range for this position is: $48,340 - $50,340.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

THIS IS A NON-FEDERAL ENTITY. IT IS NOT A PART OF THE DEPARTMENT OF DEFENSE OR ANY OF ITS COMPONENTS AND IT HAS NO GOVERNMENTAL STATUS.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Manager, Claims Operations - Property
✦ New
🏢 Usaa
Salary not disclosed
Seguin, TX 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Manager, Claims Operations you will lead a team of property desk adjusters that handle moderate to complex property claims.

This role leads and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

  • Inspects and reviews quality of claim files and provide feedback to employees as appropriate.

  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

  • Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

  • Creates conditions for success removes obstacles, leads and champions change.

  • Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

  • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

  • Handles escalations and makes appropriate decisions based on the policy.

  • Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority.

  • Hires, develops, and coaches claims employees for results delivery.

  • Consistently coaches employees on claims handling and finds opportunities to improve overall process and engagement

What you have:

  • Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 6+ years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

  • 2+ years of direct team lead, supervisory or management experience.

  • Experience using and interpreting data to make decisions.

  • Demonstrated leadership, initiative, customer service and/or claims handling skills.

  • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

  • 4+ years Property Claims experience (preferably dwelling and content)

  • Experience handling water loss claims

  • Property Claims leadership experience

  • Experience leading a team of 6 or more

  • Experience leading within a call center environment

  • Demonstrated ability to perform critical review of property estimates

  • Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority

  • Demonstrated proficiency with the Xactimate estimating platform

  • Completed Bachelor’s or higher degree or Insurance or Process Engineering Designations (CPCU, SCLA, PCLA)

  • Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes

  • Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $103,450 - $186,210.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Sr. Injury Adjuster
✦ New
🏢 Usaa
Salary not disclosed
Seguin, TX 8 hours ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

  • May act as an informal resource for team members with less experience.

What you have:

  • High School or General Equivalency Diploma.

  • 1 year of injury adjusting experience.

  • 2 years of auto liability claims adjusting experience.

  • Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Demonstrated time-management and decision-making skills.

  • Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

  • Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

  • Ability to exercise sound financial judgment and discretion in handling insurance claims.

  • Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 4 or more years auto liability/casualty adjusting experience.

  • 1yr Medical experience to include coding and billing or EMT.

  • Ongoing Professional Development with a focus on Insurance. 

  • Bachelors degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Veterinarian
✦ New
Salary not disclosed
Seguin, TX 8 hours ago
At Springtown Veterinary Hospital in San Marcos, TX, you are joining a legacy of comprehensive veterinary care established in 1991. We treat every pet like our own, and the community recognizes this commitment, giving us an excellent 4.8-star Google rating. Crucially, Springtown is the only hospital between San Antonio and Austin accredited by the American Animal Hospital Association (AAHA). This accreditation means we hold ourselves to the highest global benchmarks for quality care in nearly every aspect of the hospital. If you are ready to do your best work and contribute to a nationally recognized standard of excellence, this is your opportunity.

When you join us, you become a key part of a dedicated and established team, working alongside doctors like Kristen Martin, Christa Lambert, and Trevor Smith. Our hospital’s commitment to AAHA accreditation mandates stringent standards for cleanliness, patient care, and client service, ensuring you have the structured environment needed to succeed. You will practice in a facility that undergoes regular evaluations covering surgical protocols, exam facilities, and emergency services. This commitment to structure provides a supportive framework where genuinely caring and wholesome teammates focus on delivering gold-standard medicine every day.

We offer comprehensive small animal services spanning wellness and prevention through advanced care. Your medical toolkit here includes robust testing and diagnostics capabilities, complex surgical procedures, and urgent care support. Because our AAHA standards require excellence in fields often overlooked, you will practice in a facility that adheres to stringent benchmarks for diagnostic imaging, patient pain management, and anesthesiology protocols. We seek professionals dedicated to maintaining this benchmark of quality, ensuring that our patients receive meticulous and personalized attention in every scenario.

San Marcos, TX, offers an ideal setting, positioning you perfectly between the vibrant culture of Austin and the historic charm of San Antonio. This location is easily accessible and serves a rapidly expanding client base, ensuring both professional opportunity and a manageable quality of life. You will be practicing within a community that has placed its trust in the high level of care you provide for decades. If you are looking for a place to grow a long-term career while enjoying the unique Texas landscape, Springtown Veterinary Hospital in San Marcos awaits.
What Your Day-to-Day Looks Like
  • Build Lasting Relationships: Connect with clients and their pets, becoming their trusted partner in a pet's lifelong health.
  • Practice Your Best Medicine: From diagnosis to treatment, you'll lead patient care with the freedom to uphold the highest standards.
  • Educate and Empower: Clearly communicate findings and treatment plans, empowering clients to make informed decisions.
  • Collaborate and Grow: Work alongside a supportive paraprofessional team, contributing to a positive hospital culture.
Who We're Looking For
  • Doctor of Veterinary Medicine (DVM) degree.
  • A valid state license and in good standing to practice.
  • A collaborative spirit and a dedication to practicing the highest standard of medicine.
  • Excellent communication skills with a positive, friendly attitude.

How You're Supported

As part of the Mission Pet Health family, you get the autonomy of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Generous Compensation

Competitive base salary and a monthly production bonus with no negative accrual.

Total Wellbeing

Comprehensive coverage including Health, Dental, Vision, and more, plus Maternity Leave and 24/7 TeleDoc access.

Financial Health

Plan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance for peace of mind.

Commitment to Growth

Receive a yearly CE allowance with dedicated paid days off. Grow with leadership tracks and structured mentorship.

The Power of a Network

Tap into a nationwide community of over 20,000 veterinary professionals for collaboration and to explore your unique interests.

Peace of Mind

Company-paid Professional Liability Coverage, so you can focus on what you do best: practicing great medicine.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

#AVMA


#INDV
Not Specified
Healthcare Support Specialist (SEGUIN)
Salary not disclosed
Seguin, Texas 2 days ago

POSITION SUMMARY/RESPONSIBILITIES Provides indirect and direct patient care activities and performs clerical duties under direct supervision of the provider/ licensed nurse.

Supports and maintains University Health's policies, protocols, values and guest relations.

EDUCATION/EXPERIENCE High school diploma or GED is required.

Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is required.

National certification as a registered Medical Assistant is preferred.

Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

One-year experience in a clinic, doctor's office or ambulatory setting is desirable, but not required.

permanent
Medical Technologist - Quality Control
✦ New
🏢 University Health
Salary not disclosed
Seguin, TX 1 day ago
We are currently looking for a Medical Laboratory Scientist to join our team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.
POSITION SUMMARY/RESPONSIBILITIES
Performs procedures for testing or analysis on specimens submitted to the laboratory.
EDUCATION
Bachelor's or Master's degree from an accredited college or university in medical technology, clinical laboratory, chemical, physical, or biological science is required
OR
High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist.
LICENSURE/CERTIFICATION
Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required.
WHY SHOULD YOU APPLY?
Growth opportunities
Yearly pay increase (based on performance)
Affordable benefits package
We're ranked as a Level I Trauma Center

#cbsr
temporary
Medical Lab Technologist/ Lab Scientist
✦ New
🏢 University Health
Salary not disclosed
Seguin, TX 1 day ago
We are currently looking for a Medical Laboratory Scientist to join our team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.
POSITION SUMMARY/RESPONSIBILITIES
Performs procedures for testing or analysis on specimens submitted to the laboratory.
EDUCATION
Bachelor's or Master's degree from an accredited college or university in medical technology, clinical laboratory, chemical, physical, or biological science is required
OR
High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist.
LICENSURE/CERTIFICATION
Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required.
WHY SHOULD YOU APPLY?
Growth opportunities
Yearly pay increase (based on performance)
Affordable benefits package
We're ranked as a Level I Trauma Center

#cbsr
temporary
Medical Lab Scientist (Bachelors) PRN
✦ New
🏢 University Health
Salary not disclosed
Seguin, TX 8 hours ago
We are currently looking for a Medical Laboratory Scientist to join our team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.
POSITION SUMMARY/RESPONSIBILITIES
Performs procedures for testing or analysis on specimens submitted to the laboratory.
EDUCATION
Bachelor's or Master's degree from an accredited college or university in medical technology, clinical laboratory, chemical, physical, or biological science is required
OR
High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist.
LICENSURE/CERTIFICATION
Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required.
WHY SHOULD YOU APPLY?
Growth opportunities
Yearly pay increase (based on performance)
Affordable benefits package
We're ranked as a Level I Trauma Center

#cbsr
temporary
Medical Technologist-Medical Lab Scientist, Microbiology Lab
✦ New
🏢 University Health
Salary not disclosed
Seguin, TX 8 hours ago
We are currently looking for a Medical Laboratory Scientist to join our team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care.
POSITION SUMMARY/RESPONSIBILITIES
Performs procedures for testing or analysis on specimens submitted to the laboratory.
EDUCATION
Bachelor's or Master's degree from an accredited college or university in medical technology, clinical laboratory, chemical, physical, or biological science is required
OR
High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist.
LICENSURE/CERTIFICATION
Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required.
WHY SHOULD YOU APPLY?
Growth opportunities
Yearly pay increase (based on performance)
Affordable benefits package
We're ranked as a Level I Trauma Center

#cbsr
temporary
U.S. Border Patrol Agent
$49,739
Mc Queeney, Texas 4 days ago

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

  • Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
  • Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
  • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
  • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
  • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

  • Make sound judgments and decisions in the use of firearms.
  • Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
  • Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Not Specified
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