Information Technology Jobs in Mountain View

TITLE: EQUIPMENT MAINTENANCE SUPERVISOR

D SHIFT: FRIDAY THRU SUNDAY AND EVERY OTHER THURSDAY FROM 6:00 PM TO 6:00 AM

FLSA STATUS: EXEMPT

REPORTS TO: EQUIPMENT MAINTENANCE MANAGER

SUMMARY:

Under the direction of the Equipment Maintenance Manager, the Equipment Maintenance Supervisor is responsible for overseeing and performing the repair and preventative maintenance of all industrial tools and tool sets in the wafer fab, including assisting with tool selection, qualification, and optimization on an assigned shift; analyzing various types of data and preparing weekly, monthly, and quarterly reports; and reviewing and modifying Manufacturing Process Instructions (MPI's) to ensure data remains current. This position is located in Milpitas, California.

*Must be willing to train on F shift (Friday thru Sunday and every other Thursday from 12:00 PM-12:00 AM) for a minimum of two months before moving to assigned shift.

ESSENTIAL FUNCTIONS:

• Supervises, develops, and evaluates personnel to ensure the efficient operation of the department; makes employment-related decisions as necessary, including hiring and terminations
• Oversees and performs the repair and preventative maintenance of all industrial tools and tools sets in the wafer fab
• Supervisors are required to be physically on-site to perform the essential functions of this position, including making oneself available to employees, peers, and managers as needed
• Assists with tool selection, qualification, and optimization to ensure quality, performance, and yield specifications are consistently met
• Reviews and monitors equipment/tool performance data such as MTTR/MTBF/OEE, prepares reports, and presents findings
• Oversees the work of vendors or field service personnel regarding repairs or maintenance
• Reviews and updates new or existing MPI's to ensure information remains up-to-date
• Collaborates with the Environmental Health and Safety department to ensure all preventive or routine maintenance is conducted in accordance with established safety standards
• Schedules all required training and certification classes to ensure compliance standards are met
• Responds to requests from employees and departments regarding equipment-related issues
• Maintain compliance with Headway's Quality Policy
• Manage and mentor direct reports regarding Headway's Quality Management System (QMS) as it relates to their job function
• Sustain and provide continual improvements to the QMS as required by job function
• Adheres to all safety policies and procedures as required
• Performs other duties of a similar nature or level*

Job Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Electrical, Industrial, or Mechanical Engineering and/or equivalent relevant experience
• Five years of hands' on experience working in equipment maintenance in a high volume manufacturing facility
• Experience using FabTime, MESA, JMP, and Statistical Process Control (SPC)
• Proficient in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

• Knowledge and ability to perform routine scheduled or unscheduled maintenance in a wafer manufacturing environment
• Knowledge of wafer manufacturing principles, processes, and equipment
• Knowledge of management principles, practices, and techniques
• Knowledge and ability to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
• Knowledge and ability to use MESA, FabTime, SPC, or similar wafer tracking application to analyze data
• Knowledge and ability create reports, analyze data, and present findings
• Able to communicate effectively, both verbally and in writing, with all levels of contractors, consultants, employees, and management
• Able to work productively and collaboratively with all levels of employees and management
• Able to comply with all safety policies and procedures
• Demonstrated organizational and time management skills
• Demonstrated project or process management skills
• Demonstrated problem-solving and trouble shooting skills
• Demonstrated analytical skills
• Flexible and able to prioritize

The annual base salary for this full-time position is between $120,819.00-$177,675.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual base pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Equipment Maintenance Supervisor works in an indoor environment on a rotating schedule on D shift which is Friday thru Sunday and every other Thursday from 6:00 PM to 6:00 AM. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Works in a class 100 ESD sensitive wafer manufacturing facility; wears a cleanroom (bunny) suit, including hood, gloves, safety glasses, booties, and mask. May be exposed to hazardous conditions, chemicals, fumes, and/or gases during the course of work day; may be exposed to loud noise. Stands and walks, bends, twists, and crawls; This position requires the Equipment Maintenance Supervisor to work on-site during their scheduled shift. May occasionally be required to work in crawl spaces, shafts, or other areas that could cause claustrophobia; wears a respirator in order to adhere to safety requirements. Performs various fine grasping movements; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment; may occasionally push, pull, or lift up to 30 pounds.

*Other duties of a similar nature or level are duties that may be required, but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.

Job Role: AWC Developer

Job Type: Full Time

Location: Sunnyvale, Austin

Job Summary

We are seeking an experienced AWC Developer with strong hands-on expertise in Siemens Teamcenter Active Workspace Client (AWC) customization. The ideal candidate will design, develop, and support modern PLM user interfaces using AWC Declarative UI, integrate backend services, and enhance user workflows across the enterprise.

Key Responsibilities

• Design and develop custom user interfaces using Active Workspace Client (AWC) Declarative UI (JSON)
• Create and customize panels, commands, toolbars, context menus, and command bars
• Implement custom event handling and client-side logic in AWC
• Work with AWC tables, trees, object sets, and viewers
• Develop integrations using Teamcenter SOA / REST APIs
• Customize and extend Teamcenter business logic based on functional requirements
• Perform BMIDE data model extensions (properties, relations, types, LOVs, rules)
• Support Teamcenter workflows, access controls, preferences, and ACL configurations
• Debug and troubleshoot UI, server, and integration issues
• Collaborate with functional consultants, system admins, and business users
• Participate in design reviews, testing, and production support

Required Skills & Experience

Must-Have:

• 5–8 years of experience with Siemens Teamcenter PLM
• Strong hands-on experience in Active Workspace Client (AWC) customization
• Expertise in AWC Declarative UI (JSON)
• Experience building custom commands, panels, and UI extensions
• Strong knowledge of JavaScript, HTML, CSS
• Hands-on experience with Teamcenter SOA / REST APIs
• Solid understanding of Teamcenter data model & core objects
• Experience with BMIDE for data model changes
• Knowledge of Teamcenter workflows, access control, and preferences
• Strong troubleshooting and debugging skills

Good to Have

• Experience with Teamcenter ITK customization
• Knowledge of Dispatcher, TC Vis, or Rich Client customization
• Exposure to Agile / Scrum methodology
• Experience in manufacturing or engineering PLM environments

Education

• Bachelor's degree in Computer Science, Engineering, or equivalent experience

Job Title: Test Lead

Location: Mountain View, CA

Job Type: Full-Time

Job Description:

Qualification: B. Tech/MTech (Electronics & Communication Engineering)

1) Min 10 yrs experience in Automotive test development and testing with min 2 yrs in the infotainment and/or telematics domain

2) Test automation and testing of IVI interfaces at least 2 of the following: Serialize-based high-resolution Displays, Ethernet, Tuner, Wi-Fi, BT, V2X, LTE, GNSS, and Audio.

3) DVP&R preparation, DV testing

Skills:

1) Min 10 yrs experience in Automotive test development and testing with min 2 yrs in the infotainment and/or telematics domain

2) Test automation and testing of IVI interfaces of at least 2 of the following: serialize-based high resolution Displays, Ethernet, Tuner, Wi-Fi, BT, V2X, LTE, GNSS, and audio

3) DVP&R preparation, DV testing

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: Title: Account Manager - Tech & Media Vertical

Location: West Coast, USA

Job Type: FTE

Role Overview

We are seeking an experienced Account Manager to own and grow key West Coast accounts in the Tech & Media vertical. This role sits at the intersection of data, analytics, AI, technology, and operations, partnering with leading technology platforms, media companies, and digital-first brands to drive measurable business outcomes.

You will be responsible for end-to-end account management: relationship development, solution adoption, commercial growth, and cross-functional coordination to ensure exceptional delivery.

Key Responsibilities

Account Ownership & Growth

• Serve as the primary point of contact for a portfolio of West Coast Tech & Media clients.
• Develop and execute strategic account plans focused on retention, expansion, and upsell/cross-sell opportunities.
• Meet or exceed revenue, renewal, and growth targets for assigned accounts.
• Identify new business opportunities within existing accounts, including new use cases for data, analytics, AI, and technology solutions.

Client Relationship Management

• Build strong, trusted advisor relationships with senior stakeholders (e.g., Marketing, Product, Data/Analytics, Operations, IT).
• Lead regular business reviews, performance updates, and strategic planning sessions.
• Proactively manage client expectations, resolve issues, and ensure high levels of satisfaction and advocacy.

Solution & Value Delivery

• Deeply understand our data, analytics, AI, and technology offerings and how they apply to Tech & Media use cases (e.g., audience insights, content optimization, ad performance, personalization, operational efficiency).
• Translate client business objectives into solution roadmaps and measurable KPIs.
• Partner with internal teams (Product, Data Science, Engineering, Operations, Professional Services) to ensure successful onboarding, implementation, and ongoing optimization.
• Analyze performance data and provide actionable insights and recommendations to clients.

Operational Excellence

• Maintain accurate account plans, forecasts, and pipeline in CRM and reporting tools.
• Coordinate contract renewals, SOWs, pricing discussions, and commercial negotiations.
• Ensure timely and high-quality delivery of projects, reports, and services.
• Gather client feedback and market intelligence to inform product roadmap and go-to-market strategies.

Qualifications

Required

• 4–7+ years of experience in account management, client success, or strategic partnerships, preferably in:
• Ad tech / martech
• Media & entertainment / streaming
• SaaS / data & analytics / AI platforms
• Proven track record of managing and growing enterprise or strategic accounts.
• Strong understanding of data, analytics, and/or AI-driven solutions and how they impact business performance.
• Experience working with cross-functional teams (sales, product, data/analytics, operations, engineering).
• Excellent communication, presentation, and storytelling skills, with the ability to simplify complex technical concepts for business stakeholders.
• Strong analytical skills; comfortable working with dashboards, reports, and performance metrics.
• Based on or able to work effectively with clients across the US West Coast time zone.

Preferred

• Experience with major Tech & Media companies (e.g., platforms, publishers, streaming services, gaming, digital content).
• Familiarity with digital advertising, audience measurement, attribution, or marketing analytics.
• Experience with CRM tools (e.g., Salesforce), BI tools (e.g., Tableau, Looker, Power BI), and collaboration tools (e.g., Slack, Jira).
• Bachelor’s degree in Business, Marketing, Communications, Data/Analytics, or related field; MBA or equivalent experience a plus.

Key Competencies

• Client-centric mindset and strong relationship-building skills
• Commercial acumen and negotiation skills
• Strategic thinking with the ability to connect data and technology to business outcomes
• Problem-solving and issue resolution under time pressure
• High ownership, accountability, and follow-through
• Ability to work independently and collaboratively in a fast-paced, evolving environment

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”

Senior Manager, Product Strategy (Samsung Digital Health)

Making the future is everyday life at Samsung. We’re seeking innovators who are called not just to change the world but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better, and our people thrive with a driven mindset – better builds on better. We believe an inclusive culture and a diverse workforce drive innovation and growth. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of the unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both at the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and live comfortably in the uncomfortable zone.

At Samsung Health, we aim to build a healthier future for everyone. By advancing technologies that people use to live, work and play, we are pushing the boundaries of traditional wellness and care. Using industry-leading technologies and leveraging ecosystem partners, Samsung Health is reimagining the consumer-centric healthcare system of tomorrow.

Position Summary

The Senior Manager, Product Strategy for Samsung Health will report to the Head of U.S. Digital Health Strategy and play a critical role in developing and executing the joint product vision between Samsung and our recent acquisition, Xealth. In this role, you will be responsible for developing a shared product strategy and leading pilot programs with health systems and strategic partners to validate new offerings.

Acting as a key operational link between strategy and execution, you will collaborate closely with the Xealth team to leverage their clinical workflow and SaaS platform expertise while driving the adoption of Samsung’s consumer facing digital health tools. This role is ideal for an execution focused strategist who thrives on validating new concepts, managing complex partnerships, and bridging the gap between consumer tech and healthcare delivery.

Role and Responsibilities

• Partner with leadership to define and refine the joint product roadmap for Samsung and Xealth, ensuring alignment with broader US digital health business goals and market needs.

• Lead the end-to-end execution of product pilots with health systems and strategic partners, including defining requirements and success metrics, managing timelines, and overseeing partner engagement.

• Synthesize data from pilots, including user engagement, clinical feedback, and commercial and operational feasibility to validate hypotheses and inform long term product requirements.

• Act as the primary product strategy liaison with the Xealth team, collaborating with their product and technical experts to ensure seamless integration into their platform and clinical workflows.

• Build data driven narratives and business cases for new offerings and to scale successful pilots into full commercial offerings.

Monitor the digital health landscape and government policies, specifically patient engagement, patient-provider communication, AI use cases in healthcare, and remote monitoring to identify emerging opportunities for the Samsung/Xealth portfolio.

Candidate Characteristics

• Passionate about transforming health and healthcare by tackling the biggest challenges and barriers in digital health.
• Has a "builder" mindset with a proven ability to move projects from concept to pilot to validation in a fast-paced environment.
• Highly collaborative with an ability to build strong relationships across multiple distinct organizational cultures: Samsung, Xealth, Health Systems, Partners.
• Comfortable working with ambiguity and able to pivot strategy based on pilot data and real time market feedback.
• Understands the complexities of selling into and operating within US health systems and provider workflows as well as patient activation and adherence dynamics.
• Thrives in a dynamic work environment while balancing strategic thinking with tactical, hands-on product/project management

Qualifications / Skills

• MBA degree or equivalent combination of education, training, and experience is preferred.
• 8-10 years of experience in product strategy, product management, or digital health consulting.
• Proven track record of leading product pilots or proof-of-concept projects, preferably within the healthcare or technology sectors.
• Familiarity with the US healthcare system, provider workflows, and digital health landscape.
• Prior exposure to EMR environments (Epic, Oracle Health, etc.) is a plus, though deep technical expertise is not required.
• Strong ability to translate complex pilot data into clear strategic recommendations for executive leadership.
• Ability to travel (approx. 10-20%) to support pilot launches and product workshops.

Compensation for this role, for candidates based in Mountain View, CA is expected to be between $165,000 ~ $215,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

Summary

The E-Learning Tech Specialist is responsible for the design and implementation of e-learning offerings for lawyers and administrative staff to drive adoption of Technology capabilities and solutions.

This role oversees the strategy, design, development, and operation of e-learning programs or computer-based virtual courses, partnering with IT leadership and functional teams to translate identified organizational change management needs into training offerings, selecting and producing technology to advance end-user training, and preparing / maintaining courses on the Firm's Learning Management System (LMS) platform.

The combination of technical acumen with a relentless customer focus, communication skills, and a desire to foster organizational development and growth enables the E-Learning Tech Specialist to promote gold-standard learning solutions.

Duties and Responsibilities

• Researches, develops, and implements e-learning methods and latest marketplace technologies for providing end-user training on a variety of technology topics.
• Partners closely with IT leadership and functional teams to design, develop, and deliver training to lawyers and staff across the Firm's regional offices.
• Operates as part of IT project teams for high visibility initiatives that require change management capabilities.
• Creates implementation plans for e-learning programs, including communications for end users.
• Gathers information and course elements from IT SMEs and key stakeholders to scope and plan course content.
• Designs and develops learning materials, coordinates and reviews educational content, and incorporates current technology in developing specific eLearning curricula.
• Monitors and measures the Firm's usage and adoption of learning offerings against pre-determined performance indicators to identify areas of improvement and adaptation.
• Works with selected vendors of e-learning technology to adapt the technology to the needs of the Firm.
• Helps to negotiate contracts with e-learning vendors by defining the nature of the work required.
• Serves as the liaison between e-learning vendors and IT subject matter experts (SMEs) to advance the design and development of e-learning solutions.
• Supports the deployment of learning programs, including uploading and updating courseware and curricula, training assignments, learner notifications and rules in the Firm's LMS.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm's IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Qualifications

Education & Credentials

• College degree is preferred, ideally in instructional technology, education, computer science, or a related field.
• Master's degree is preferred.
• Appropriate technical certification(s) and/or advanced learning are preferred (e.g., adult education, multimedia training materials development).

Knowledge & Experience

• 5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider.
• Demonstrated experience working in a time sensitive environment, with the ability to multi-task and manage competing priorities with little direction.
• Demonstrated experience with a Learning Management System as a developer or administrator.
• Experience with HTML and audio and video editing software.
• Experience with instructional design with a focus on adult learning theories.
• Broad knowledge of current and emerging e-learning technologies.
• Understanding of development tools used to build e-learning technologies.
• Knowledge in Accessibility standards, with experience in training and developing content that meets compliance / accessibility requirements.
• Understanding of technology development, electronic content development, and management practices.
• Knowledgeable of applications and technologies common to a law firm (e.g., Collaboration solutions, Document Management Solutions).

Skills & Expectations

• Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold standard experience.
• Coordinates with IT directors and managers to test the technology.
• Utilizes knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
• Utilizes LMS reporting capabilities and develops custom reports to assist with planning and managing the Firm's IT training and development initiatives.
• Manages e-Learning content from vendors to ensure it is compatible with the LMS.
• May facilitate live and recorded learning.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.
• Ability to communicate technical information to both technical and non-technical audiences.
• Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills.
• Strong service orientation and an understanding of the importance of developing effective working relationships with users.
• Ability to work well under pressure.
• Ability to work well as part of a team on technical projects.
• Availability to work before and after business hours and weekends with little or no notice

Core hours of 9:00 am-5:30 pm, Monday-Friday; hybrid in-office, which will be a combination of on-site, and remote work with occasional on-call availability.

The firm is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Salary range is $111,000.00-$138,500.00, plus bonus dependent on candidate experience. Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a

comprehensive benefits package, including healthcare insurance.

#LI- Hybrid

CSI Companies is seeking an Operations Analyst to work with one of the top hospital systems in the country!

Title: Operations Analyst

Location: Newark, CA

Type: 100% Onsite

Pay: $45 - $55/hr W2

Duration: 6 - 12 month contract to Possible Hire

Hours: M-F, 40 hour workweeks

Description:

Position Overview

Our client is seeking two experienced consultants to support ongoing Technology & Digital Solutions (TDS) initiatives, including Telecom and Distributed Antenna System (DAS) projects, as well as the Everbridge emergency management implementation.

The TDS Operations Analyst will play a key role in supporting technical and IT-related projects within the Customer Experience and Support Services organization. This role is not strictly traditional project management; however, candidates must demonstrate hands-on involvement in technical initiatives, system implementations, business systems enhancements, and cross-functional IT coordination.

The ideal candidate will possess a strong blend of analytical, operational, financial, and communication skills, with demonstrated impact through measurable outcomes.

Key Responsibilities

Technical Project & Systems Support

• Support technical initiatives including Telecom, DAS, and Everbridge emergency management projects.
• Assist in managing technology system implementations and enhancements to existing enterprise systems.
• Translate business requirements into system design specifications and interface documentation.
• Define and document processes to support technology rollouts and operational transitions.
• Partner with IT teams and business stakeholders to ensure alignment of technical solutions with business priorities.
• Support value measurement and performance reporting for IT initiatives.

Vendor & Financial Operations

• Assist in managing vendor relationships, performance reviews, and contract renewals to optimize service delivery and reduce IT expenses.
• Support procurement processes by collaborating with Finance, Accounting, Supply Chain, End User Services, and vendors.
• Contribute to budget planning and forecasting across Customer Experience and Support Services (desktop engineering, field services, service desk, communications technologies, etc.).
• Track and report financial metrics related to IT assets and operational spend.

Operations, Metrics & Reporting

• Create and manage operational metrics for Customer Experience and Support Services.
• Develop reporting dashboards and performance tracking mechanisms to demonstrate project and operational value.
• Perform qualitative and quantitative analysis of large datasets to support operational decisions.
• Identify process improvements and efficiency opportunities through structured analysis.

Communications & Organizational Enablement

• Manage internal and external communications for the TDS organization.
• Create communication templates for:
• Incident and crisis communications
• Technology implementation announcements
• Service management updates
• General organizational messaging
• Drive a program of regular, relevant communications to internal staff.
• Maintain branding consistency and organizational identity across TDS communications.
• Facilitate interdepartmental communications and stakeholder engagement.
• Produce high-quality written content for internal and external audiences.

Required Qualifications

• 3–5+ years of experience supporting technical/IT-related projects, system implementations, or business systems enhancements.
• Demonstrated experience acting as liaison between business stakeholders and technical teams.
• Experience translating business needs into system requirements and technical specifications.
• Experience performing data analysis and producing metrics-based reporting.
• Exposure to telecom, communications technologies, emergency management systems, or enterprise IT operations preferred.
• Experience supporting vendor management and IT procurement processes.
• Strong analytical, financial, organizational, writing, and editing skills.
• Ability to manage multiple projects with competing deadlines.
• Strong attention to detail and ability to work in a collaborative team environment.

Preferred Experience

• Experience in healthcare IT environments.
• Exposure to Telecom infrastructure, DAS systems, or emergency management platforms such as Everbridge.
• Experience supporting IT operational budgeting and forecasting.

Responsibilities

A premier, global law firm is seeking a Paralegal Manager to lead, develop, and inspire their high-performing team of transactional paralegals. In this pivotal leadership role, you will oversee paralegals supporting a broad range of sophisticated practice areas, including Mergers & Acquisitions, Private Equity, Capital Markets, Lending & Financial Transactions, Emerging Companies + Venture Capital, Technology Transactions, Real Estate, and Private Funds.

You will drive day-to-day supervision and performance management while aligning practice-specific staffing with evolving client and business needs. This role is instrumental in advancing workflow and process improvements, championing training and professional development, strengthening quality and risk management standards, and leveraging technology to enhance efficiency and service delivery. With responsibility for administrative oversight across assigned offices, the Paralegal Manager ensures exceptional client service, fosters innovation, and delivers operational excellence at every level.

• Lead paralegal workflow management by setting priorities, assigning projects, and ensuring balanced utilization across transaction practice groups.
• Oversee performance management, including evaluations, feedback, compensation recommendations, and counseling in collaboration with HR.
• Promote a culture of accountability, consistency, and open communication while ensuring adherence to firm policies and standards.
• Monitor paralegal utilization, productivity, and client service outcomes; implement programs to address workload, staffing, and performance trends.
• Partner with HR to recruit, onboard, and orient new paralegals; support attorney integration into the paralegal program.
• Develop and deliver substantive training programs, SOPs, checklists, and playbooks to drive operational excellence.
• Establish service level standards (accuracy, turnaround time, quality metrics) and lead quality control reviews and continuous improvement initiatives.
• Champion technology adoption, including closing tools, DMS platforms, e-signature, entity management, and e-filing systems.
• Evaluate and implement AI-enabled automation solutions—with appropriate governance-to improve efficiency, reduce error rates, and protect confidentiality.
• Oversee administrative operations including timekeeping, PTO approval, compliance reporting, space utilization, and coordination with office leadership.

Qualifications

• Bachelor's degree required.
• Minimum 7 years of transactional paralegal experience in one or more areas: M&A/Private Equity, Capital Markets, Finance, ECVC, Technology Transactions, Real Estate, or Private Funds.
• Minimum 3 years of supervisory experience in a law firm environment; multi-office leadership experience preferred.
• Deep knowledge of end-to-end deal lifecycles, including diligence/VDR management, entity management, UCC/SEC/Blue Sky filings, and closings/post-closing processes.
• Proficiency with document management, collaboration, e-signature, closing management, entity management, and e-filing platforms.
• Strong analytical, organizational, and prioritization skills, with the ability to align decisions to business objectives.
• Demonstrated leadership, accountability, and client service excellence, with strong written and verbal communication skills.
• Ability to handle confidential information, manage competing priorities, coordinate vendors, and maintain flexibility to meet business needs.

Benefits

• The firm offers a comprehensive benefits package starting on your first day.
• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications.

New York, San Francisco salary range: $152,000.00-$212,000.00, plus bonus.

Boston salary range: $144,000.00- $202,000.00. plus bonus.

#LI-Hybrid