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Baldwin Paving is currently seeking an experienced VP - Heavy Civil Estimating to join our team. This will be a full-time, salaried position. This position reports directly to our CEO and is based in-office in our Marietta, GA headquarters. THIS IS NOT A REMOTE POSITION. Occasional work from home is possible after a few months in the role, but you must be based locally in the Metro Atlanta, GA area or be willing to relocate.
As our VP - Heavy Civil Estimating, you will be responsible for leading the estimating department for heavy civil roadway/transportation projects, including GDOT, local Municipal, and related transportation infrastructure projects. This role ensures accurate cost estimates, competitive bids, and compliance with company standards and client requirements. You will train, develop, and manage a team of estimators, oversee bid strategies, and collaborate with project managers and executives to secure profitable work. You will deliver consistent, competitive, and accurate estimates through detailed bids and review all bid packages before being submitted. You are typically involved in multiple projects at a time. In addition to having responsibility for the technical success and execution of the bidding process, you are also responsible for managing relationships with heavy civil department leaders and the Leadership team.
Key Responsibilities
Leadership and Management:
- Lead, train, develop, and manage the estimating team - providing guidance, mentorship, and feedback
- Develop and implement estimating procedures and best practices to improve accuracy and efficiency
- Assign responsibilities for estimating team on each project
Estimating and Bidding:
- Review Plans and Specifications to understand the scope of work.
- Analyze the project and prepare takeoffs, detailed estimate setup, subcontractor and vendor RFQs, and follow up on RFQs to ensure quotes are received.
- Visit project sites to determine potential problems, verify quantities, and determine options for construction methodology.
- Host pre-bid meetings
- Use computer-based software to complete takeoffs, verify field measurements, and obtain information from the contract documents to accurately calculate information for estimates.
- Assist in preparing Subcontracts and Purchase Orders
- Prepare project schedules for estimates.
- Prepare reports, business correspondence, and documents.
- Performs other related duties as assigned.
- Assigned tasks are completed on time, in a professional and organized manner.
- Positive company image is made with clients, potential clients, vendors, and subcontractors.
- Good working relationships with internal staff, subcontractors, vendors, client representatives, etc. maintaining ethical standards.
Required Skills and Abilities
- Ability to read, comprehend, and interpret plans, specifications, and other contract documents.
- Estimating techniques, cost control, and material pricing.
- Understanding of Civil Engineering and Construction Principles.
- Project Management principles, practices, and methods.
- An understanding of Principles of Administration, Leadership, Supervision, and Training.
- Excellent verbal and written communication skills.
- Estimating software knowledge and experience to include at least three years with B2W, AGTEK, BlueBeam, and Google Earth.
- Proficient in Microsoft Office.
- Experience in the State of Georgia is preferred.
Qualifications
- Bachelor’s degree in Construction Management, Civil Engineering, or similar.
- Minimum 10 years of heavy civil estimating experience with at least 4 years in a leadership role, with proven experience leading mid- to large-scale DOT project bids of $30MM or more; Georgia Department of Transportation (GDOT) experience highly preferred.
- Strong knowledge of civil engineering principles, construction methods, and DOT project requirements.
- Strong command of B2W, AGTEK, BlueBeam, and Google Earth.
- Detail-oriented, highly organized, and accountable.
Work Environment
- Office environment majority of time.
- Travel to project sites, as needed.
- Handles the physical demands of the job, including standing, walking, kneeling, bending, crouching, pulling, pushing, climbing, and lifting at least 50 pounds.
- While performing the duties of this job, the employee will be working near moving construction equipment.
- Work in a field environment with exposure to dust and/or fumes, inclement weather conditions, extreme heat, and cold.
- The noise level in the field environment can be loud.
This is a full-time position. The competitive salary will be commensurate with experience and will be discussed further during the first interview, should you be chosen to move forward.
This job description may not list all activities, duties, or responsibilities that are required for this job. Duties and activities may change at any time with or without notice.
Benefits:
- 401(k)
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Life Insurance
- EAP
- Pet Insurance
- Referral Program
- Bonus Opportunity
If this interests you, please apply! Should your experience and qualifications align, we will reach out!
Baldwin Paving is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
POSITION SUMMARY:
The School Bookkeeper provides support to school administration by maintaining accurate records of accounting transactions, ensuring that financial activities comply with district policies and procedures, applying principles of accounting to analyze financial information and preparing reports for school administration and other stakeholders as required. Coordinates the implementation of accounting controls, administers school budgets and provides oversight of district systems (Lawson, Kronos and Aesop).
MINIMUM REQUIREMENTS:
EDUCATION:
• High School Diploma or GED required.
CERTIFICATION/LICENSE:
• N/A.
WORK EXPERIENCE:
• 1 year work experience in related field. Accounting experience within a K-12 environment preferred.
KNOWLEDGE, SKILLS & ABILITIES • Knowledge of Generally Accepted Accounting Principles, budget practices and financial reporting • Ability to prepare reports and business correspondence • Ability to work independently • Ability to possess strong organizational skills • Possess strong computer skills with a working knowledge of Microsoft Excel and various integrated applications • Excellent writing and communication skills • Ability to work independently and in a team setting • Attention to detail and organized
ESSENTIAL DUTIES • Provides support to school administration by maintaining accurate records of accounting transactions, ensuring that financial activities comply with district policies and procedures, applying principles of accounting to analyze financial information and preparing reports for school administration and other stakeholders as required. • Verifies, allocates, and posts details of business transactions as well as maintains and monitors school budgets, payroll and purchases. • Prepares purchase requisitions ensuring compliance with purchasing procedures and regulations. • Reconciles and balances all general fund accounts to ensure compliance. • Receives money and makes timely deposits for various student activity accounts. • Processes check requests for bill payments and orders for various accounts. • Executes and oversees multiple budgets for the school. • Compiles reports and records to display relevant statistics such as cash receipts and expenditures, accounts payable and receivable, and other items pertinent to operation of business. • Assists employees with payroll/attendance questions and issues. • Serves as the school liaison to the Finance Department; oversees proper compliance at school level for all monetary transactions ensuring compliance with district policies and procedures. • Maintains receipt books; distributes to staff/club sponsors when needed; ensures receipts are written properly; balances receipt books at the end of each semester. • Reports to the Principal any irregularities and/or situations of non-compliance with policies or procedures. • Prepares files and receipt books for audit. • Responsible for wiping down surfaces to uphold sanitation standards as required for safe school environment. • Assists administrators and other staff members in the orderly, expedient and safe transition of students from one location to another. • Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed. • Performs other duties as assigned by an appropriate administrator or their representative.
Apply Here:
Compensation:
SALARY GRADE: 119
SALARY RANGE: NonTeachingGrades111-141-FY26.pdf
WORK DAYS: Annual
PHYSICAL ABILITIES AND WORKING CONDITIONS The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Vision: Ability to read small print and view a computer screen for prolonged periods. Hearing: Ability to tolerate exposure to noisy conditions. Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer. Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict. Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors. Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress. Remote Work Requirements: Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.
The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.
Position: Purchasing Coordinator
Reports To: Purchasing Manager
Position Summary
The Purchasing Coordinator/Agent is responsible for supporting the purchasing department in the procurement of materials and services for residential construction projects. This role involves managing purchasing systems, coordinating with vendors and subcontractors, performing material take-offs, and ensuring purchase orders are accurate and properly maintained. The position requires strong organizational, communication, and time management skills to effectively support construction operations.
Primary Duties and Responsibilities
- Maintain and manage the BRIX purchasing system on a daily basis to ensure accurate and up-to-date information.
- Maintain documentation related to subcontractors and vendors, including pricing, specifications, plans, community information, and related records.
- Respond to vendor inquiries via phone and email regarding contracts, pricing, plans, material changes, community bids, and related matters.
- Provide support to Construction Managers by addressing inquiries related to material shortages, take-offs, vendor concerns, and purchase order issues.
- Prepare and maintain all paperwork, reports, and documentation in accordance with company standards and required timelines.
- Perform material quantity take-offs for house plans, maintain related files and procedures, and communicate discrepancies with subcontractors and vendors to ensure accurate purchase orders.
- Maintain relationships with existing suppliers and assist in evaluating and onboarding new vendors as needed.
- Enter bids and take-off quantities into the BRIX system.
- Manage Purchase Order (PO) releases within BRIX and BuildPro systems.
- Provide construction support by collaborating with Construction Managers to proactively resolve purchase order or material-related issues.
- Send out revisions for plans and HLPs for Construction managers when needed.
- Coding of invoices for Accounts Payable at corporate office.
- Maintain an effective personal time management system to ensure organization, efficiency, and timely task completion.
- Demonstrate sound judgment and effective decision-making in daily operations.
- Perform additional duties as assigned.
Education and Experience Requirements
- College degree preferred but not required.
- Minimum of 3 years of experience in new residential construction purchasing is preferred.
- Experience with purchasing systems such as BRIX or BuildPro is highly preferred.
- Relevant field or construction experience is considered an asset.
- Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
- Excellent interpersonal and communication skills.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Working knowledge of construction practices, procedures, and building codes.
- Ability to pass a background check.
- Must have legal authorization to work in the United States.
- Reliable transportation.
Physical Requirements
This description outlines the primary responsibilities and expectations for the position. It is not intended to be a comprehensive list of all duties that may be assigned.
Compensation
Salary will be determined based on experience.
Benefits
- 401(k) Retirement Plan
- Health Insurance (including Dental and Vision)
- Paid Holidays
- Paid Vacation and Sick Leave
This role is primarily onsite.
The Technical Project Manager (TPM) is responsible for planning, coordinating, and delivering technical projects on time, within scope, and within budget. This role serves as the bridge between internal technical teams and client stakeholders to ensure clear communication, strong execution, and high customer satisfaction.
The TPM will manage multiple concurrent projects such as infrastructure upgrades, Microsoft 365 migrations, security initiatives, onboarding/offboarding, network changes, and other managed service deliverables.
In addition to project delivery, the TPM will support pre-sales efforts for new clients and help identify adjacent service opportunities during project execution. This includes participating in discovery calls, assisting with scoping and Statements of Work (SOWs), and partnering with sales and technical leadership to ensure smooth handoffs from sales to delivery. The TPM plays a key role in driving consistent project execution while supporting client growth through proactive planning and solution alignment.
Technical Project Manager Key Responsibilities
Project Planning & Delivery
- Lead end-to-end delivery of technical projects from kickoff through closeout
- Define project scope, timeline, milestones, risks, and dependencies
- Develop and maintain project plans, schedules, and status reporting
- Ensure tasks are assigned, tracked, and completed by technical resources
- Coordinate project execution across engineering, service desk, and vendors
Client Communication & Stakeholder Management: Serve as the primary point of contact for project communication
- Run client kickoff meetings, recurring project check-ins, and closeout meetings
- Provide clear updates on progress, risks, changes, and next steps
- Set expectations and proactively manage scope changes
- Maintain a professional, confident, and customer-first presence
Technical Coordination
- Translate business needs into technical requirements and workstreams
- Partner with engineers to validate design, approach, and implementation steps
- Coordinate change windows, downtime, and user communications
- Ensure documentation is captured for support handoff and operational readiness
Risk, Issue, and Change Management
- Identify and escalate risks early
- Track issues to resolution and ensure accountability across teams
- Manage project changes through clear documentation and approval
- Ensure lessons learned are captured and applied to future work
Operational Excellence
- Maintain accurate project notes, documentation, and artifacts
- Track project financials (time, materials, vendor costs) where applicable
- Support internal process improvement, templates, and repeatable playbooks
- Align delivery to company standards and client SLAs
Required Qualifications
- 3+ years of project management experience in IT, MSP, or technical services
- Strong working knowledge of Microsoft 365, networking, and endpoint management
- Proven ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to lead meetings, drive accountability, and manage client expectations
Technical Project Manager Preferred Qualifications
- MSP experience strongly preferred
- Experience with tools such as ConnectWise Manage, Autotask, Jira, , Asana, or Smartsheet
- Familiarity with Microsoft Intune, Entra ID, Defender, and modern security concepts
- Experience coordinating vendors (ISP, copier/printer, cabling, security systems, etc.)
- PMP, CAPM, ITIL, or similar certifications a plus
Core Competencies
- Execution and follow-through
- Client-first mindset
- Clear communication and professionalism
- Ability to simplify complex technical topics
- Strong prioritization and time management
- Calm under pressure; solution-oriented
- Team coordination and accountability
Success Measures (KPIs)
- Projects delivered on time and within scope
- Client satisfaction and clear communication
- Reduced escalations due to proactive planning
- Accurate documentation and smooth handoffs to Tech 1 and Escalation team
- Improved consistency and predictability in delivery
Job Description
The Category Manager, Fresh Foods is responsible for leading the strategy, development, and execution of fresh food products, programs, and initiatives that drive sales, margin growth, and overall category performance. This role requires hands‑on experience in fresh food product development, strong financial ownership, and a deep understanding of food safety and regulatory requirements. Up to 25% travel may be required.
What You’ll Do
Category Leadership & Team Development
- Lead, mentor, and develop the fresh foods category team, ensuring they have the tools, knowledge, and support needed to drive category growth.
- Prioritize and manage daily team activities, ensuring alignment with business goals.
Fresh Food Product Development
- Lead hands‑on development of fresh food items, including formulation, testing, packaging, quality evaluation, and commercialization.
- Partner with FSQA to ensure all products meet food safety standards, regulatory requirements, and operational feasibility.
- Support and manage recall processes, quality concerns, and compliance‑related initiatives.
Category Strategy, Pricing & Financial Ownership
- Own the category P&L, including pricing strategy, margin management, cost‑of‑goods structure, and promotional planning.
- Build and manage product assortments that align with consumer trends, operational capabilities, and financial targets.
- Analyze internal and external data to identify trends, refine strategies, and drive continuous improvement.
Vendor & Supplier Management
- Lead vendor negotiations, contract development, and supplier performance management.
- Resolve pricing discrepancies, manage rebates, and troubleshoot supplier issues.
- Build strong relationships with suppliers to drive innovation, cost optimization, and product quality.
Cross‑Functional Collaboration
- Partner with Operations, Marketing, Accounting, Business Analysis, FSQA, and other internal teams to execute category initiatives.
- Represent the category in cross‑functional meetings and lead ad‑hoc projects as needed.
Compliance & Industry Awareness
- Stay current on legislation, regulatory changes, and food safety requirements that impact fresh food products.
- Develop cost‑reduction strategies and savings plans in partnership with leadership.
What We’re Looking For
- Bachelor’s degree required, advanced degree preferred.
- 2–5 years of direct experience in fresh foods category management, including hands‑on product development and assortment strategy.
- Demonstrated ownership of category‑level P&L, including pricing, margin strategy, and cost‑of‑goods management.
- Working knowledge of FSQA standards, food safety regulations, and recall processes within a fresh food environment.
- Experience negotiating vendor contracts and managing supplier relationships in fresh or perishable goods.
- Strong analytical skills with the ability to interpret complex financial and operational data.
- Experience managing and developing others preferred.
- Proficiency in MS Office Suite; intermediate to advanced Excel skills preferred.
Job Location: Atlanta, GA 30354
Job Duration: 12 Months Assignment
Shift: 6:00 AM - 3:00 PM (27.0 hours/week)
Qualifications:
- Must be proficient in Excel
- Must have knowledge of Delta Term
- Experience of Delta's operation.
- This position will be for afternoons, nights or overnight shift.
- Willing to work holidays and weekends.
- Good communication skills
- Work closely with other departments within the OCC
- Note: Prior Delta operations experience, DL term and Excel
Responsibilities:
- Handle day of departure ops, ensure FBO's, screeners, GSC's, are in place.
- Liaison between Charter Coordinators, Charter planners and any other divisions involved
- Prepare the operation for the next 1-3 days
- Ensure FBO/screeners and ground handlers are vetted vs. TSA No Fly
- Communicate ATC/Maintenance issues, devise options during IROPs with OCC divisions.
- Send team manifest to Canadian CBP.
- Coordinate fuel releases and AmEx payments, if needed
- Send Military movement messages during Military operations.
- Assist with any crew issues, check for any missing crew on rotations
- Provide reservation assistance to Coordinators in the field, as necessary
- Create daily on-time performance reports - distribute to Charter Department
- Send Gen Decs for International Departures
- Complete daily shift turnover reports
As we lead the IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices.
The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey.
This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals.
Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at IT.
Key Responsibilities Agile Transformation Coaching: Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap.
Be a mentor, influencer, and change advocate, helping the teams discover new ways of working and collaborating at the enterprise level.
Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence.
Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity.
Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value.
Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices.
Training and Facilitation: Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices.
Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc.
Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles.
Continuous Improvement: Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making.
Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies.
Stakeholder Engagement: Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support.
Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey.
Best Practices Implementation and Tools: Agile practices, metrics, and workflows across teams.
Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting.
Standardize and monitor metrics for team health, velocity, and overall transformation progress.
Qualifications Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience: Minimum 5 years of software development experience.
At least 8 years in Agile coaching roles.
Proven experience coaching for Agile product transformations in large, complex environments.
Certifications: Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.
Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
Strong systems thinking and ability to navigate complex organizational structures.
Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile.
Preferred Experience: Knowledge of Lean Portfolio Management and product-centric practices.
Understanding of organizational behavior and change management principles.
Proven track record of fostering continuous learning and improvement within teams.
Preferred Skills Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements.
Experience with organizational behavior and change management principles.
Familiarity with Lean Portfolio Management and product-centric ways of working.
Strong emphasis on continuous learning and professional development.
As an Agile Coach Consultant, you will play a critical role in supporting IT's Agile transformation journey, focusing on coaching teams and fostering collaboration.
This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization.
This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE.
Technical Proficiency: o Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
o Strong systems thinking and ability to navigate complex organizational structures.
o Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Preferred Experience: o Experience transitioning teams or organizations from traditional methodologies to Agile frameworks.
o Knowledge of Lean Portfolio Management and product-centric practices.
o Understanding of organizational behavior and change management principles.
o Proven track record of fostering continuous learning and improvement within teams Agile, Product, Transformation
These roles are ideal for IT professionals who enjoy troubleshooting technical issues, supporting end users, and contributing to a high-performing service desk environment.
Two opportunities are available: Service Desk Lead – Night Shift (Telework) Service Desk Technician – Day Shift (Telework) Both roles support enterprise IT operations by handling incoming support requests, resolving technical issues, and ensuring high levels of customer satisfaction.
Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Minimum Qualifications Service Desk Technician: 1–3 years of service desk or technical support experience Service Desk Lead: 3–6 years of IT experience 0–2 years of leadership or team supervision experience Bachelor’s degree in Information Technology, Computer Science, or a related field preferred Security Requirement Active Secret Clearance or T3/T5 eligibility required Required Certification CompTIA Security+ Preferred Certifications DevSecOps Cloud certifications (Azure, AWS, Google Cloud) Technical Skills Microsoft Windows operating systems Microsoft Office applications Network connectivity troubleshooting Email systems and internet mail Print services and desktop hardware support Strong problem-solving and analytical abilities #cjpost Key Responsibilities (Technician) Responsible for supporting the program/project/client to deliver services to meet customer business needs and expectations.
Processes intake requests from email or phone, review issues, assign work to appropriate team and resources, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure with exceptional customer service in daily responsibilities.
Receives and logs customer problem/request/issues and by documenting the problem and updating the customer’s contact information.
Monitors and tracks incidents.
Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
Performs incident notification and escalation of problems/request/issues to responsible party.
Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate.
Escalates to more senior team members as appropriate.
Key Responsibilities (Lead Role) Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.
Track aging tickets and follow up with teams for closure.
Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
Monitors and supports the complex information technology and systems infrastructures.
Troubleshoots and resolves unique or complex problems in an efficient manner.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
Overall responsibility for leading the program, department, or functional area as designated.
Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Position: Business Analyst - I (Tresury)
Location: Atlanta, Georgia
Duration: Contract
Job ID: 174663
Job Overview:
The Business Analyst - I role will report to the Director, Treasury or Treasury Manager and will support the Treasury Operations team. This includes, but is not limited to, bank account reconciliations, providing support on AMER and M&A daily operations, and offering global support as needed. The ideal candidate will demonstrate the ability to pivot between various Treasury responsibilities and work effectively in a fast-paced environment.
Responsibilities:
- Perform daily and monthly reconciliation and categorization on bank accounts.
- Process wire transfers, including confirmation and status updates on requests.
- Support daily cash positioning and bank fees reporting.
- Handle FX confirmations, settlements processing, and quarterly hedge rolls.
- Manage letter of credit reporting and bank statement management.
- Report on bank account yields and monitor Treasury emails and Slack channels.
- Provide support for foreign exchange and other transactions.
- Collaborate with cross-functional teams on process improvements.
- Ensure compliance with SOX and internal policies.
- Support internal/external audit requirements and reporting.
- Assist with ad-hoc Treasury projects and presentations.
- Contribute to Treasury business process and technology initiatives.
- Demonstrate a sense of urgency and ownership to meet deadlines.
- Ability to work independently on issues or problems with other functional areas.
- Build effective working relationships with external and internal counterparts.
- Articulate and present solutions to senior management and broader teams.
- Exhibit superb work ethic and enthusiasm.
- Excellent teamwork and communication skills.
- Strong attention to detail and problem-solving skills.
- Ability to excel in a fast-paced environment.
- Advanced Excel skills and flexibility surrounding change.
- Bachelor's Degree, or equivalent, in a related field; CTP or other professional designations a plus.
- Prior Treasury-related work experience preferred.
- Strong knowledge in cash management, corporate finance, and accounting.
- Proficiency in Microsoft Office, TMS, Workday, Tableau, Slack; experience with these tools is a plus.
- Ability to learn new applications and systems applicable to the role.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $28 - $32 per hour
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at To report any concerns, please email us at
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
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