Information Technology Jobs in Monroeville

The Efficiency Network, Inc. (TEN) is an independent energy-focused design/build contractor that provides building infrastructure upgrades and energy projects services to state, local, and federal government, K-12 education, higher education, healthcare, and large commercial and industrial customers. We help our clients address deferred maintenance, invest in infrastructure, improve the efficiency and sustainability of their buildings, and make their operations more resilient.

TEN applies state of the art technology, engineering, construction and project management concepts and practices, along with creative financing and ownership solutions, to deliver projects quickly and efficiently.

TEN is part of the Duquesne Light Holdings, Inc. family of companies.

Location : Pittsburgh HQ Hybrd 3 -days a week,

Summary:

Reporting to TEN’s Vice President, Engineering, the Director-Design Engineering is responsible for overseeing the development and supporting the delivery of multi-disciplined construction projects. This role ensures that all design outputs meet technical, regulatory, and quality standards while aligning with project objectives and client requirements. The Director – Design Engineering will collaborate closely with internal development, engineering, and construction teams while directing and managing external design professionals (architects and engineers) to translate conceptual designs into executable plan documents and constructable project strategies. The Director – Design Engineering plays a key role in ensuring that projects are designed in a safe and profitable manner and all associated project risks are identified and mitigated.

Location: The successful candidate is situated in the Pittsburgh, PA region and will work from the company’s office and a home-based office with travel to customer sites as necessary.

Responsibilities:

Design Phase Leadership & Commercial Strategy

• Lead and manage internal and external multidisciplinary design teams (architects, engineers, and consultants) through all phases of design within a Design/Build delivery model, from concept development through design completion.
• Define and control design scope, standards, schedules, and deliverables to ensure alignment with project objectives, contractual obligations, and client expectations.
• Lead and participate in commercial negotiations with owners, design consultants, and key trade partners related to design scope, fees, risk allocation, and change management.
• Facilitate design coordination and decision-making with clients, internal stakeholders, and external partners to resolve technical and commercial issues efficiently.
• Oversee development of coordinated, complete, and constructible design solutions that enable accurate pricing, competitive proposals, and predictable construction outcomes.
• Ensure designs comply with applicable codes, regulatory requirements, and owner standards while balancing cost, schedule, quality, and risk considerations.
• Direct preparation and review of design submittals, equipment selections, and technical packages, ensuring commercial alignment and securing required client approvals.
• Validate evolving cost estimates, contingencies, and allowances throughout design development, identifying risks, opportunities, and value engineering options to protect and enhance project margins.
• Proactively identify, assess, and mitigate design-related commercial risks, including constructability, scope gaps, escalation exposure, and design schedule impacts.
• Confirm designs are fully coordinated and commercially executable prior to construction handoff, minimizing downstream changes, claims, and margin erosion.

Construction Phase Design Oversight & Commercial Support

• Serve as the primary design authority during construction, providing technical leadership and commercial support to project managers, superintendents, and field teams.
• Support interpretation of drawings, specifications, and design intent while assessing cost, schedule, and contractual implications of design decisions.
• Review and respond to requests for information (RFIs), submittals, and design clarifications with a focus on minimizing commercial exposure and avoiding schedule disruption.
• Evaluate proposed field changes, substitutions, and value engineering initiatives for technical feasibility, constructability, cost impact, risk allocation, and contract compliance.
• Lead coordination with architects, engineers, design-assist partners, and subcontractors to negotiate and resolve design-related issues encountered during construction.
• Ensure all approved design changes are accurately incorporated into revised documents and as-built records, maintaining alignment with contract requirements.
• Monitor construction activities for adherence to approved design documents.
• Support commissioning, testing, and closeout activities to ensure systems perform as designed and contractual obligations are met.
• Maintain alignment between design intent, construction execution, and financial performance, actively supporting margin protection, change management, and dispute avoidance.

Education and Experience Required:

Required:

• Bachelor’s degree in Engineering, Architecture, or a related field.
• 10+ years of experience in detailed design, estimating, and commercial support within the building construction industry.
• Proven leadership managing multidisciplinary design teams in Design/Build environments.
• Demonstrated success in commercial negotiations with owners, consultants, and trade partners.
• Advanced proficiency in CAD/BIM platforms and design standards.
• Strong working knowledge of building codes, regulatory requirements, and industry best practices.
• Excellent communication, negotiation, problem-solving, and organizational skills with the ability to balance technical and commercial priorities.

Preferred:

• Leadership on large-scale, complex, multi-disciplinary Design/Build projects.
• Direct involvement in contract negotiations, design fee agreements, and change management.
• Strong track record of providing commercial and risk-management support to project delivery teams throughout the project lifecycle.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.

POSITION SUMMARY

Sells products for MATHESON to business and industrial establishments or individuals at sales office, store, showroom or customer's place of business by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.

Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone.

Displays or demonstrates product, using samples or catalog, and emphasizes salable features.

Quotes prices and credit terms and prepares sales contracts for orders obtained.

Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

Prepares reports of business transactions and keeps expense accounts.

Works with inside sales and route sales representatives to keep account activities and literature up to date.

Coordinates customer training.

Enters new customer data and other sales data for current customers into computer database.

Develops and maintains relationships with purchasing contacts.

Investigates and resolves customer problems with welding processes, equipment and deliveries.

Attends trade shows.

Performs inside sales when needed.

Assists with semi-annual inventories.

Assists co-workers and customers with technical welding questions.

Assists in collecting outstanding account balances.

Perform other projects and duties as assigned.

HOURS OF WORK: This is a full-time position with travel requirements.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers, clients, vendors, managers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.

Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

Hazardous materials training and certification

EDUCATION and/or EXPERIENCE

Associate's degree in Welding Technology or related field from two-year college or technical school;

Six months to one year related experience and/or training or;

Equivalent combination of education and experience.

TRAVEL

Frequent travel, including overnight travel, is an essential job function

PHYSICAL/MENTAL DEMANDS/WORKING CONDITIONS

Stationary Position - frequently

Move/Traverse - frequently

Transport/Lifting - rarely

Transport/Carrying - rarely

Exerting Force/Pushing - rarely

Exerting Force/Pulling - rarely

Ascend/Descend - occasionally

Balancing – occasionally

Position Self/Stooping – occasionally

Position Self/Kneeling - occasionally

Position Self/Crouching - occasionally

Position Self/Crawling -occasionally

Reaching - occasionally

Handling -occasionally

Grasping - occasionally

Feeling - occasionally

Communicate/Talking - constantly

Communicate/Hearing - constantly

Repetitive Motions - frequently

Coordination -frequently

Comprehension –frequently

Organization – frequently

Reasoning & decision – frequently

Communication – constantly

Resilience - frequently

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

The BPO Post-Closing Associate is responsible for processing loan closing packages in accordance with company policies and client requirements. This role ensures accuracy, completeness, and timely handling of post-closing documentation while maintaining strong communication with internal teams and clients.

Essential Duties and Responsibilities

• Opening packages and creating orders in VSI internal systems.
• upload original signed closing package documents into internal systems for processing, retention, and client accessibility.
• Complete required tasks within VSI internal applications and client systems accurately and timely.
• Review returned loan documents for completeness and accuracy; upload and file documents accordingly.
• Maintain open and effective communication with customers and internal department members to ensure timely and accurate processing.
• Review deed and mortgage documents to ensure recordable documents are present for Quality Control and Auditing.
• Copy, scan, and retain completed package documents for internal records and client access.
• Shipping Collateral Docs out to Lenders.
• Consistently meet or exceed established production standards, performance metrics, and Service Level Agreements (SLAs).
• Prepare completed loan packages for overnight delivery to lenders following established delivery and shipping procedures.

Additional Responsibilities

• Provide backup support to other department functions as needed to maintain workflow continuity.
• Perform additional duties as assigned, including mandatory overtime when required.

Education and Experience

Required:

• High School Diploma or equivalent

Preferred:

• One (1) year of related experience in mortgage, loan processing, or post-closing operations

Knowledge, Skills, and Abilities

• Strong organizational skills
• High attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Proficiency with Microsoft Excel, Word, and Adobe applications

Physical Requirements

• Reading, sorting, and data review
• Prolonged sitting
• Telephone and computer usage
• Verbal communication, hearing, and visual acuity

Working Conditions

• Standard office environment
• Ability to work overtime as required

Hi,

We "Blink Health" is looking for "Entry Level-Pharmacist" who can join us Fulltime. Interested candidates can share their resume to " ".

Position: Pharmacist (0-5 Years)

Location: On site- 5 Penn Center Blvd, Pittsburgh, PA 15205, Robinson Township

Hours: Full-time, salaried (40hrs/week), Mon-Fri, 7:30am-9pm rotating 5*8 hrs shifts and rotating Saturdays 8:30am-5pm

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Responsible for the supervision of pharmacy technicians in support of the pharmacy manager involved in the pharmacy workflow
• Oversee data entry by pharmacy staff from providers and receiving pharmacies and insure the quality of the pharmacy technicians work
• Ensure confidentiality of patient information and their records, and destruction of relevant documentation which contains patient information
• Assist the pharmacy manager in overseeing staff in fielding calls from major pharmacy chains and independent pharmacies across the country
• Assist the pharmacy manager staff in receiving, processing and transferring patients’ prescriptions, and own the success of the transfer end-to-end
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the St Louis Pharmacy manager, New York management team & Pharmacy Technician staff

Requirements:

• 0-3 years of relevant experience
• Graduated from an accredited College of Pharmacy
• Active Pennsylvania Pharmacy License in good standing with the Board of Pharmacy
• Ability to obtain Missouri and Idaho Pharmacy License upon hire required
• Active Pharmacy License in any or all of the the following states preferred
• AL, AR, GA, IA, ID, KS, KY, LA, MD, MI, MS, NE, OK, OR, SC, TN, TX, VA, WV
• Strong command of the English language
• Strong attention to detail with high degree of accuracy
• Strong technical aptitude and ability to learn complex new software

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company related security and privacy practices.
• Participate in continued education on product changes, new features and product launches
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Location/Hours

Full time

• 40 hrs/week, available shifts: 11am-7 pm, 9/9:30am -5/5:30pm and 9am-7pm (4 x 10 hrs)
• Every 3rd Saturdays rotation, 8am- 4pm CST
• Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017
• Scheduling flexibility, as your schedule may change over time according to business needs

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Paid time off, sick time & holidays
• Pre-tax transit benefits and free onsite parking

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company related security and privacy practices.
• Participate in continued education on product changes, new features and product launches
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software

Location/Hours

• Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
• Availability for Monday-Friday : 9: 30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
• OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
• Availability for rotating Saturday shifts 9am-5pm
• Scheduling flexibility, as your schedule may change over time according to business needs

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking
• Free shuttle service

Company Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

LoopNet Overview

With over 86,000 companies searching daily and six times more traffic than our nearest competitor, LoopNet has offered unmatched visibility for commercial real estate listings for over 30 years.

The LoopNet platform connects brokers, buyers, and sellers, equipping them with powerful tools to close deals efficiently, whether for sale or lease, or at auction using LoopNet Auctions by Ten-X. We have established ourselves as the #1 global commercial real estate marketplace – and we aren’t done yet. We are focused on expansion, increasing our market share in the U.S. and around the world, continuously innovating and growing a powerhouse team to reach our goals.

At LoopNet, we’re on a mission to fill the world’s commercial space—because full space means thriving businesses, growing communities, and dreams coming to fruition. In these spaces, careers are built, milestones are reached, and potential is unlocked.

Learn more about LoopNet.

Position Overview

As a Sales Executive with LoopNet you will be part of a growth-oriented, innovative company and represent the industry’s most sophisticated digital advertising and marketing solutions. You will partner with the world’s top owners and brokers to develop a comprehensive digital marketing strategy to showcase and differentiate their portfolio of properties online. Key to your success will be your ability to build long-lasting, service-focused, customer relationships. You will achieve this in part by advising on product frequency, reach and brand efficacy and highlighting return on investment using our proprietary analytic tools and reporting capabilities. Day to day, you will leverage CoStar Group’s deep knowledge and expertise in the Commercial Real Estate industry to build your client portfolio by prospecting, studying industry trends and news, and conducting effective product demonstrations.

We prepare all our new Sales Executives with extensive classroom and field training, ensuring they are equipped with the product and industry knowledge needed to build market credibility, proudly represent our brand and achieve career success. In addition, you will learn marketable skills in digital marketing and sales by working closely with talented and driven internal industry experts, product marketing and product management specialists.

Please note this role is on-site in our CoStar Group office in Pittsburgh, PA.

Key Responsibilities

• Relationship Management – Through consultative sales methods, build relationships with clients to drive advertising revenue and become a trusted advisor on all matters related to their strategic marketing plan.
• Business Development – Using CoStar Group’s extensive property data, prospect new clients to drive sales and close new business
• Teamwork – Partner with colleagues across the LoopNet and CoStar teams to drive sales revenue.
• Business Industry Acumen – Develop subject matter expertise in digital advertising strategies, commercial real estate and your trends within your specific market territory.
• Customer Focus – Develop strong client relationships by delivering outstanding customer support through regular, value you added communication, sharing market insights and offering solutions that help our clients achieve their goals.
• Build strong client relationships and prospect by conducting regular in-person meetings which will require travel by car and could require travel outside of the driving radius of your office location.

Basic Qualifications

• 4+ years of successful full-cycle sales and account management experience in a business-to-business (B2B) environment selling CRE, digital advertising, marketing solutions, AdTech, PropTech, FinTech, financial securities, business intelligence or data & analytics.
• Bachelor’s degree from an accredited not-for-profit in person University or College, required
• Demonstration of commitment to prior employers.
• Proven track record of exceeding sales targets and quotas in an environment that emphasizes customer experience.
• Candidates must possess a current and valid driver’s license.
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

Preferred Qualifications

• Experience in Commercial Real Estate
• Success in building long-term relationships and business partnerships while engaging with clients at a senior/C-Suite level.
• Ability to analyze data, build out reporting and make strategic recommendations based on market data, trends and performance metrics.
• Regular and consistent access to an operational motor vehicle prior to or by start date.
• Ability to be flexible and adapt to changing situations at a high-growth company.
• Self-starter who can work within a team environment and independently.

Why LoopNet and Costar Group?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

• The industry leader with an energetic and fast paced dynamic culture
• Innovative technology and a reputation for outstanding products
• Consistent 20%+ average of YoY growth
• Outstanding sales and product training programs
• Excellent career growth opportunities
• High compensation with uncapped commissions, including an outstanding annual Presidents Club trip

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Generous paid time off
• Tuition Reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. Please note that CoStar Group cannot provide visa sponsorship for this position.

#LoopNet

Job Title: Director, Quality and Patient Safety

Location: UPMC Presbyterian Hospital – Pittsburgh, PA

Reports to: Vice President, Quality

UPMC Overview

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price.

UPMC Presbyterian is a renowned center for organ transplantation, and a recognized leader in cardiology and cardiothoracic surgery, critical care medicine and trauma services, and neurosurgery. UPMC Presbyterian also is designated as a Level I Regional Resource Trauma Center.

Founded in 1893, UPMC Presbyterian continues to provide state-of-the-art medical care to patients in the tristate area and throughout the world. UPMC Presbyterian has recently attained national verification from the American College of Surgeons Emergency General Surgery Verification Program (ACS EGS-VP). This verification demonstrates UPMC’s commitment to providing a robust quality and safety infrastructure for emergency general surgery care. At UPMC Presbyterian, we have the clinical and surgical expertise to handle complex cases that other centers are unable to manage.

For more information go to: Summary

Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory and Infection Control functions.

Responsibilities:

• Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory and the Infection Control functions
• Serve as the senior internal consulting resource for clinical measurement, analysis and reporting
• Develop, implement, or utilize appropriate existing system data management capability that supports clinical program initiatives, decision support and regulatory compliance
• Demonstrate a collaborative leadership role in the External Regulatory Survey process, to ensure compliance and continual readiness for accreditation and licensure surveys
• Provide leadership and preparation for Regulatory Compliance including DOH Licensure and Joint Commission Accreditation Surveys
• Serves as the local leadership contact, in conjunction with Patient Safety staff, for the UPMC Risk Management department and collaborates as such
• Provide administrative oversight for Infection Control including surveillance, data collection, education, and collaboration to reduce HAI's
• Provide collaborative leadership on a consistent basis that smooth the interface points within the complex matrix environment that includes UPMC, employed physicians, private practice, and multiple clinical sites
• Effectively participate and engage in activities to support and achieve organizational strategic goals including an analysis of quality programs and patient care outcomes
• Demonstrate an interactive leadership style that influences thinking and reshapes the quality environment
• Implement programs and activities, which support the organization's quality goals. Provide oversight for all appropriate UPMC pay for performance programs
• Serves as Facility Contact for PHC4 and PHCQA
• Demonstrate responsiveness to the changing priorities and targets in the field of quality and patient safety
• Demonstrate initiative to address complex, high-risk problems and translate them into opportunities and challenges with all levels of management
• Make decisions and evaluate outcomes with adequate knowledge, information and consideration of physician stakeholders and members of all departments
• Manage all human and financial aspects of the department to assure that standards for quality and cost effectiveness are met. Prepare annual man-hours; expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians
• Ensure budgetary standards/expectations are met by monitoring and maintaining expenses and man-hour utilization. Complete performance reviews to maintain compliance
• Collaborate with professionals across UPMC to identify and support joint educational opportunities to change clinical practice. Active participation on System Quality, Safety, Regulatory and Infection Control teams
• Works collaboratively with CQSI to ensure current and future obligations are met with respect to Public Reporting of quality outcomes
• Provide input into CQSI data analytics development and reports
• Assume leadership role in the development of process improvement opportunities related to changes in clinical practice to support organizational goals. Apply innovative and creative skills to ensure that the process improvement opportunities are identified and addressed as well as meet the needs of quality and safety goals, and meets regulatory guidelines
• Coach and advise professional staff in the formulation of their development plan
• Recommend changes to policies and procedures to senior leadership. Provide oversight of Policy and Procedure Committee and the revisions and improvements to the process
• Lead multidisciplinary teams, as assigned, in the development and ongoing progress of clinical outcomes to achieve organizational objectives of reducing resource utilization while promoting quality patient outcomes
• Develop relationships and integrate all team members including physicians into the team's work. Report program findings, results, and changes at various settings and meetings. Form relationships with various setting in the continuum of care based on program issues/work
• Conduct an analysis of clinical variance trends and recommendations for clinical practice changes. Investigate and implement creative methods to improve process

Licensure, Certifications, and Clearances:

• CPHQ (Certified Professional in Healthcare Quality) preferred

Educational and Knowledge Requirements

• Master's Degree required
• 7-10 years Healthcare Related Experience required, with 5-7 years Supervisor Experience preferred Certification in related area of expertise preferred
• Experience with Vizient preferred
• Certification in related area of expertise preferred
• Advanced interpersonal communications skills to assure a collaborative positive culture of quality and safety
• Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniques
• Experience in effective presentation of quality efforts to medical professionals of multiple disciplines
• Excellent interpersonal skills and demonstrated Leadership qualities
• Knowledge of Clinical Practices
• Knowledge of regulatory requirements of multiple accrediting organizations including TJC, DOH and CMS
• Advanced analytic skills
• Ability to effectively and succinctly communicate verbally and in writing to all levels of the organizations

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.