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Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
$5,000 Sign-on Bonus for External Candidates
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Optum Care at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP program combines clinicians providing intensive interventions customized to the needs of each individual, in collaboration with the Interdisciplinary Care Team, which includes the clinician, the member's Primary Care Provider and other providers, and other professionals.
This position is open to candidates who live in DC, MD, or VA
This is a field-based position in the greater Washington D.C. area.
Expect to spend about 50-75% of your time in the field visiting our members in their homes or in long-term care facilities in the local area.
You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Standard Hours: Monday - Friday normal daytime business hours (no on-call, no weekends and no holidays required).
Primary Responsibilities:
- Assess, plan and implement care management interventions that are individualized for each member and directed toward the most appropriate, least restrictive level of care
- Develop and implement care plan interventions throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
- Identify appropriate interventions and resources to meet gaps (e.g., psychosocial, transportation, long-term care) based on specific consumer needs from both the health care and psychosocial / socioeconomic dimensions of care
- Document the plan of care in appropriate EHR systems and enter data per specified
- Maintain consumer engagement by establishing rapport, demonstrating empathy, and building a trusting relationship
- Collaborate with primary providers or multidisciplinary team to align or integrate goals to plan of care and drive consistent coordination of care
- Provide ongoing support for advanced care planning
- Reassess plan of care at appropriate intervals based on initial objectives, significant change of condition, or achievement of goals
- Understand and operate effectively/efficiently within legal/regulatory requirements
- Utilize evidence-based guidelines (e.g., medical necessity guidelines, practice standard)
- Make outbound calls and receive inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
- Provide member education to assist with self-management
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current unrestricted Registered Nurse license in Washington D.C., or the ability to obtain within 90 days of hire date
- Certified in Basic Life Support
- 2+ years of experience working with MS Word, Excel and Outlook
- 1+ years of experience in post - acute care, such as long-term care
- 1+ years of clinical case management experience
- 1+ years of experience with using an Electronic Medical Record
- Valid Driver's License and access to reliable transportation
- Ability to work in a field-based capacity in Washington, D.C.
- Reside within 50 miles of Washington, DC
Preferred Qualifications:
- Certified Case Management (CCM)
- 1+ years of experience working with the geriatric population
- 1+ years of LTSS (Long Term Services and Supports)
- 1+ years of HCBS (Home and Community Based Services) experience
- Field based experience going into members' homes
- Experience creating care plans
- Case Management experience
- Background in managing populations with complex medical or behavioral needs
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
In this role, you will assist customers through live chat by answering questions, resolving issues, and providing accurate information about our products or services.
Responsibilities: Respond to customer inquiries via live chat in a timely and professional manner Provide accurate information about products, services, and company policies Troubleshoot and resolve customer concerns or escalate when necessary Maintain clear and professional communication with customers Document customer interactions and feedback Ensure high customer satisfaction and positive user experience Requirements: Excellent written communication skills Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and manage time effectively Customer service experience is a plus but not required
Remote working/work at home options are available for this role.
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time
We are looking for people nationwide to participate in polls - Apply ASAP!
We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule. At this job, you will be performing various tasks such as data entry, performing email response, reviews, polls and other online projects.
This work at home opportunity is very rewarding and will help shape the marketplace and influence new products coming to market. In some cases you will even get to see products before the general public and even participate in testing them. You'll be helping companies collect data to help forecast trends and make future business decisions based on the information provided.
- Earn by taking polls
- Various payment methods, including Paypal or direct check.
- Part Time
If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for.
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!
Additional Application Instructions- Must be 16 year of age or older.
- Must be proficient with basic PC skills.
- Must have an internet connection.
- Basic English written language.
- Basic English spoken language.
- Computer with internet access.
- Quiet working area away from distractions.
- Must be able to working independently and get the job done.
- Desire to learn skills to successfully work from home.
Remote working/work at home options are available for this role.
We are looking for people nationwide to participate in polls - Apply ASAP!
We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule. At this job, you will be performing various tasks such as data entry, performing email response, reviews, polls and other online projects.
This work at home opportunity is very rewarding and will help shape the marketplace and influence new products coming to market. In some cases you will even get to see products before the general public and even participate in testing them. You'll be helping companies collect data to help forecast trends and make future business decisions based on the information provided.
- Earn by taking polls
- Various payment methods, including Paypal, direct check, or online virtual gift card codes
- Part Time
If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for.
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!
Additional Application InstructionsMust be 16 year of age or older.
Must be proficient with basic PC skills.
Must have an internet connection.
Basic english written language.
Basic english spoken language.
Computer with internet access.
Quiet working area away from distractions.
Must be able to working independently and get the job done.
Desire to learn skills to successfully work from home.
Remote working/work at home options are available for this role.
[Customer Support / Remote]
- Anywhere in U.S.
/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>
Remote working/work at home options are available for this role.
