Information Technology Jobs in Maynard
174 positions found — Page 4
Why FOX Rehabilitation?
• Pioneer of Geriatric House Calls™ to older adults in their communities.
• Provide physical therapy services in a 1:1 setting to help abolish ageism.
• Drive rewarding patient outcomes.
• Facilitate clinically-excellent autonomous interventions.
• Benefit from the flexibility to create, control, and alter your treatment schedule.
• Be a part of an Interdisciplinary approach by a therapy team focused on functional outcomes.
Available Opportunities:
• Full-time/Part-time – Salaried with benefits
• PRN/Flex – PPU (Paid Per Unit)
• H1B - Able to provide sponsorship to those who need it that are qualified
• New Grads-FOX offers a widely recognized Emerging Professionals Mentor Program!
What you’ll get:
• Clinical and non-clinical career growth opportunities
• Supportive Clinical Community
• Unlimited access to continuing education
• Professional Certification Reimbursement
• Access to cutting-edge technology
• Medical, Dental, Vision, 401k (for those who qualify)
What you’ll need:
• Valid Physical Therapy license in the state(s) of practice, or eligibility to apply
• Degree from an accredited physical therapy program
• Basic computer literacy skills
• Current CPR certification
Who is FOX? FOX is a primarily clinician-operated, professional private practice of full-time physical, occupational, and speech therapists, built on the foundation of Geriatric House Calls™. Our one-on-one care fosters a rewarding environment, and therapists have the flexibility to shape their schedules for a successful work-life balance. Empowered by clinicians, FOX advocates for our people and believes in their significant contributions to our professional society.
Contact FOX Now!
Natalie Tafoya - Clinical Career Specialist
(856) (Texts Accepted)
You can also text FOX to
#LI-NT2
FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In Massachusetts, the standard base pay range for a Full-Time role is $70,000 - $100,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.
Job Description
Job Description
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
3rd Shift (11pm-7am) and 2nd Shift (3pm-11pm) 5 day schedule/7 day availability
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
- Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
- Responsible for all control room operations, including CCTV review.
- Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
- Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
- Support major incident command, control and crisis management and provide recommendations.
- Knowledge of how to use security and fire alarm systems
- Must be able to be contacted while on shift
- Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs
Qualifications:
- Bachelor's degree or 1-4 years of experience in lieu of degree
- working experience with Incident Management and Change Management
- Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
- Troubleshooting experience
- Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
- Accountability and Trust
- Unquestionable integrity and ethic
Senior Logistics Reporting Specialist
Job Description:
The Sr. Logistics Reporting Specialist is responsible for playing a leadership role in helping to define our reporting strategy. In this role you will effectively partner with logistics leaders and cross-functional stakeholders to understand their data and reporting needs and translate requirements into visual reports and dashboards. The Sr. Logistics Reporting Specialist will perform their job duties without supervision and is expected to perform real-time operational or strategic decision making without supervision when appropriate. Responsibilities include providing creative and structured analysis to identify performance improvement opportunities and the ability to communicate findings clearly across the organization, as well as assisting and mentoring “junior” Reporting Specialist.
Description:
- Partners closely with leadership team to develop and execute reporting strategy and roadmap.
- Provides guidance and training to new team members on execution of roles of responsibilities.
- Provides subject matter expertise to help define roles & responsibilities with critical stakeholders such as IT.
- Works unsupervised to manage projects with logistics partners including outlining business requirements, managing expectations, and prioritizing projects based on judgement of what provides most urgent need to business.
- Develops reports and dashboards that track logistics performance as well as create sophisticated models that forecast future KPI’s.
- Provides context to performance through standardized and documented definition of KPIs in collaboration with business partners.
- Scopes, develops, and defines mechanisms for gathering data used to measure performance.
- Effectively monitors and manages the repository of reports without consultation from supervisor, when appropriate.
- Conducts initial analysis and develops insights for reports, as well as assists newer team members with conducting their analyses.
- Trains newer team members on business knowledge, technical skills, and project management, as well as provides close support and mentorship for 1-3 months after a new hire onboards.
- Supports ad hoc operational data requests and reporting.
- Identifies opportunities to streamline reporting distribution and makes recommendations to supervisors or managers on how to improve processes.
Minimum Requirements
- 3+ years of experience in an analytical role such as Reporting, Business Analysis, or Data Analytics; Knowledge of the basic principles of data modeling, data engineering, and data visualization.
- Bachelor’s Degree or advanced degree (preferred) in Analytics, Statistics, Computer Science, Logistics, Industrial Engineering, Business, or Finance.
- Technology aptitude (Excel, SQL, Power BI/Tableau, Microsoft Power Automate).
- Experience in supply chain, operations, analytics, finance or related field a plus.
- Comfortable working with large datasets exceeding 10 million rows using various tools resources available.
- Strong attention to detail to recognize patterns and inconsistencies in data.
About the Company:
Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for the rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology.
Our proprietary whole genome analysis platform allows us to better understand a person’s genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations.
About the position:
The Clinical NGS Laboratory Technician performs high complexity laboratory testing on patient specimens across various assays and platforms. This role will be performing quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. Including CAP/CLIA and New York State Requirements.
The position is full-time withweekend coverage needed.
Responsibilities Include:
- Processing specimens for high complexity testing using automated systems and/or manual procedures in accordance with the laboratory’s standard operating procedures (SOPs).
- Accession samples in LIMS.·
- Next Generation Sequencing (NGS) with other sequencing and assay platforms.·
- Some of the processes: DNA isolation – Manual and Automated, Generate NGS libraries, Manual and Automated, PCR amplification,
- NGS using Illumina NovaSeq6000 and Nanopore PromethION platforms, data analysis, tissue, and cell culture.
- Maintain strict standards of quality.
- Assist in general upkeep of the laboratory.
- Maintain laboratory supplies and inventory.
- Write, review, and maintain SOPs and Policies.
- Participate in quality control and quality assurance activities.
- Maintain laboratory equipment and instruments according to SOPs.
- Participate in continuing education.
- Other duties as assigned by the Laboratory Supervisor.
Education & Skills:
- A BSc, MSc in life sciences/Biology/Molecular Biology/Biochemistry or related field.
- Qualifications compatible with Massachusetts and/or New York CLIA General Supervisor classification (per CFR § 493.1461 ) are desirable but not required.
Experience:
- Experience with NGS techniques is required
- Experience with the Illumina sequencing platforms is highly desirable
- Minimum 2-year experience in a high complexity molecular diagnostic laboratory
- Experience with and understanding of general laboratory equipment
- Basic understanding of human genetics and biology of DNA/RNA.
- Proficiency in molecular biology techniques.·
- Excellent written and oral communication skills.
- Must possess excellent computer literacy skills (Google and/or Microsoft suites, spreadsheet calculations).
- Understanding of NGS data and metrics is highly desirable.
- Experience working with automated liquid handlers is highly desirable.
- Able to organize, prioritize, and delegate tasks to efficiently move projects forward.
Location: Framingham, MA
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Social Worker
Behavioral Health
Hiring Event – March 18
Join?recruiters and hiring managers from?TaraVista?at our hiring event on March 18.?Whether?you're?experienced or looking for your next?opportunity,?we're?excited to meet you!?Dress for an interview and?don't?forget to bring a?copy of your resume.?You might even receive an on-the-spot offer!?
Behavioral Health Hiring Event? -Wednesday, March 18?(3:30 – 5:30 pm)?
TaraVistaBehavioral Health?
85 Patton Road?
Devens, MA 01434?
To be considered, werequire:
LCSW or license eligibility?for LMHCrequired. LICSW or LMHC with prior experience working within?inpatient?behavioral health or acute care settings preferred.?
Clinical?master's degree.?
Child Adolescent Needs Strengths (CANS) Certification,?required?within?30 days?of hire.?
Prior experience working within an inpatient behavioral health setting, short-term treatment and/or acute care preferred.?
Advanced level knowledge and experience in the application of clinical behavioral health treatment and family system modalities for patients with psychiatric illnesses, as well as risk and safety assessment.?
Sufficient typing and computer skills to?facilitate?useor electronic health recordsrequired; experiencewith?electronic?health?records, including?Medsphere/Vista preferred.?
Possess advanced level knowledge and experience in the application of clinical behavioral health treatment and family system modalities for patients with psychiatric illnesses.?
Possess an understanding of?appropriate community?support and systems available to patients after discharge.
Demonstrate competency and?possess?the knowledge base,?skill?and ability to work in an acute inpatient setting.?
Bilingual English/Spanish?is a plus.
??
We offer competitive compensation and a benefits package that includes:?
Medical, dental, and vision?
401(k) match?
Employerpaidlong-term disability (LTD)?
Employer paid life and ADD insurance?
Generous paid time off?
Flexible spendingaccount?
Tuition reimbursement?
Click Apply Now to learn more and reserve your spot today.Walk-insare welcome.
TaraVistais an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.?
?
Licensed Practical Nurse (LPN)
Behavioral Health
Hiring Event – March 18
Join?recruiters and hiring managers from?TaraVista?at our hiring event on March 18.?Whether?you're?experienced or looking for your next?opportunity,?we're?excited to meet you!?Dress for an interview?or come?in?your scrubs, and?don't?forget to bring a?copy of your resume.?You might even receive an on-the-spot offer!?
Behavioral Health Hiring Event? -Wednesday, March 18? (3:30 – 5:30 pm?)
?TaraVista Behavioral Health?
85 Patton Road?
Devens, MA 01434?
To be considered, we require:
- Valid LPN license in Massachusetts.?
- Advanced knowledge of behavioral health and substance use disorders treatment modalities.?
- Understanding of?the Trauma-Informed Recovery model of care.?
- Valid CPR certification.?
- Previous?experience in psychiatric or substance use?disorders inpatient, restraint reduction,?de-escalation?and crisis?intervention is preferred.?
- Crisis management and time management skills; and exhibit flexibility, creativity,?be able to multi-task and ability to manage stressful situations in a calm, organized and professional manner.?
?
We offer competitive compensation and a benefits package that includes:?
- Medical, dental, and vision?
- 401(k) match?
- Employer paid long-term disability (LTD)?
- Employer paid life and ADD insurance?
- Generous paid time off?
- Flexible spending account?
- Tuition reimbursement?
Click Apply Now to learn more and reserve your spot today. Walk-ins are welcome.
TaraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.?
This role is 100% onsite in Framingham, MA, working Monday through Friday from 8:00 AM to 5:00 PM with a one‑hour lunch.
The assignment is expected to last 5 to 6 months, with a pay rate of $20/hour.
This position supports online merchandising and product content efforts across digital platforms.
Job Responsibilities Maintain and update product content across all online channels Populate new product content and continuously improve existing SKUs within assigned categories Manage product attributes, hierarchies, keywords, and cross‑sell opportunities Publish accurate, on‑time content aligned with product launches, promotions, catalogs, and flyers Collaborate with merchandising, marketing, content providers, and vendors to refine product information Serve as a point of contact for content‑related issues and questions Deliver periodic and ad hoc reporting related to product content Identify opportunities to improve content processes and workflows Candidate Qualifications Proficiency in Excel with strong attention to detail Background in eCommerce, digital merchandising, or marketing Strong written communication and collaboration skills Ability to manage multiple projects and meet deadlines in a fast‑paced environment Organized, detail‑oriented, and comfortable working with large volumes of data Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Broadband Technician I: Perform Residential install, service/repair, and disconnects
* (data, video, phone) on customer premises according to organizational standards and specs Provide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors Maintain appropriate levels of communication with leadership and dispatch, ensuring a highly productive route while sustaining performance metrics, safety and time management Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Environmental: Ability to work outdoors in varying weather conditions.
Experience: 6 months of satisfactory metrics OR 1 years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
It is specific to Massachusetts and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386