Information Technology Jobs in Matthews
145 positions found — Page 9
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Technician Apprentice
Salary not disclosed
Jaguar Land Rover Charlotte Location: 6710 E.
Independence Blvd., Charlotte, North Carolina 28212 Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assists Master/Service Technician or Team Leader with examining customer vehicles.
Assists Master/Service Technician or Team Leader with identifying necessary vehicle repairs and maintenance.
Assists with estimating cost of repairs.
Assists with performing vehicle repairs and maintenance.
Documents services performed.
Effectively utilizes available technologies to enhance customer experience.
Learns how to performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Assists Service Technician by requesting necessary parts.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Certificates and Licenses: √ Valid Driver’s License √ Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd., Charlotte, North Carolina 28212 Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assists Master/Service Technician or Team Leader with examining customer vehicles.
Assists Master/Service Technician or Team Leader with identifying necessary vehicle repairs and maintenance.
Assists with estimating cost of repairs.
Assists with performing vehicle repairs and maintenance.
Documents services performed.
Effectively utilizes available technologies to enhance customer experience.
Learns how to performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Assists Service Technician by requesting necessary parts.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Certificates and Licenses: √ Valid Driver’s License √ Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
internship
U
Border Patrol Agent (BPA) - Experienced (GL9 / GS1
Salary not disclosed
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Not Specified
H
Hendrick Automotive Group Summer Internship
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Automotive Group Location: 6000 Monroe Rd, Charlotte, North Carolina 28212 Join Hendrick Automotive Group as our next summer Intern and be part of the nation's largest privately held automotive group, ranked #1 in the U.S.
for online reputation five years running! We are seeking motivated students attending a post-secondary program with preferably a sales or business major.
This paid internship provides hands-on experience in various departments within a premier automotive dealership.
These internships will be based at dealerships in the Charlotte-metro market.
Ready to accelerate your career? Apply today and discover what makes Hendrick Automotive Group an exceptional place to learn and grow! Summary: The intern program is designed to provide students with meaningful work experiences, on the job training, and ongoing personal development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Shadow management on general strategy of dealership Assist dealership focus team on process improvement and customer/employee engagement projects.
Completes special projects as directed by the General Manager Prepares correspondence, reports, and other documents as assigned Directs calls to the appropriate department or person.
Directs customers to the appropriate department or person.
Performs filing Operates office machines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years o 5+ years Education/Experience: A desire to learn the automotive industry.
Excellent communication and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills in order to utilize the company timekeeping system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
for online reputation five years running! We are seeking motivated students attending a post-secondary program with preferably a sales or business major.
This paid internship provides hands-on experience in various departments within a premier automotive dealership.
These internships will be based at dealerships in the Charlotte-metro market.
Ready to accelerate your career? Apply today and discover what makes Hendrick Automotive Group an exceptional place to learn and grow! Summary: The intern program is designed to provide students with meaningful work experiences, on the job training, and ongoing personal development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Shadow management on general strategy of dealership Assist dealership focus team on process improvement and customer/employee engagement projects.
Completes special projects as directed by the General Manager Prepares correspondence, reports, and other documents as assigned Directs calls to the appropriate department or person.
Directs customers to the appropriate department or person.
Performs filing Operates office machines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years o 5+ years Education/Experience: A desire to learn the automotive industry.
Excellent communication and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills in order to utilize the company timekeeping system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
internship
H
Guest Services Representative - Part Time
🏢 Hendrick Automotive Group
Salary not disclosed
Jaguar Land Rover Charlotte Location: 6710 E.
Independence Blvd., Charlotte, North Carolina 28212 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot.
Heavy phone work.
Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.
Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd., Charlotte, North Carolina 28212 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot.
Heavy phone work.
Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.
Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
temporary
H
Service Desk Analyst I
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Automotive Group Location: 6000 Monroe Rd, Charlotte, North Carolina 28212 Summary: The Service Desk Analyst I is the primary point of contact for all requests for IT assistance and provides technical support on a wide range of issues in a call center environment.
This position may require some travel and may assist with software deployments in dealerships.
Job Responsibilities: Answering phone calls placed to the Service Desk, logging calls in the ticketing system and responding to requests for support made via ticketing system.
Providing professional and courteous assistance to our Teammates, with a genuine desire to understand and solve problems through to completion.
Troubleshooting hardware and software issues on Windows 11 systems.
Provide support for applications including Microsoft Office, Reynolds & Reynolds, and manufacturer software.
Installing and configuring software on Windows 11 systems.
Coordinating replacements in the event of hardware failures.
Processing requests for account changes.
Producing documentation on systems and troubleshooting practices.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Bachelor’s or Associate’s degree from accredited college or university or equivalent IT or customer service experience.
Verbal and Writing Ability: Ability to understand technical documentation and communicate with non-technical end-users via phone or email.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to determine the nature and severity of problems quickly and determine an appropriate plan for problem resolution.
Certificates and Licenses: Valid Driver’s License CompTIA A+ preferred.
Willingness to study and obtain A+ and additional IT certifications.
Computer Skills: Microsoft Windows operating systems troubleshooting, Microsoft Office.
Environment/Physical Demands Duties are performed primarily in an office environment.
Some travel may be required.
Must be able to lift equipment over 30 lbs.
Competency: To perform the job successfully, an individual should demonstrate the following competencies: Analytical
- Collects and researches data.
Designs workflows and procedures.
Organization and Project Management – Coordinates activities and tasks associated with complex projects.
Data Management – Uses technology tools and services for managing the acquisition, maintenance and dissemination of physical and electronic information.
Design
- Demonstrates attention to detail.
Problem Solving
- Identifies and resolves problems in a timely manner.
Interpersonal – Positive interaction with co-workers, dealership personnel and vendors; maintains confidentiality.
Oral Communication
- Listens and asks for clarification; ability to communicate concepts and information to different audiences.
Written Communication
- Writes clearly and informatively.
Edits work for spelling and grammar.
Varies writing style to meet needs.
Presents numerical data effectively.
Able to read and interpret written information.
Ethics
- Works with integrity and ethically; upholds organizational values.
Organizational Support
- Follows policies and procedures.
Completes administrative tasks correctly and on time.
Quality
- Demonstrates accuracy and thoroughness.
Dependability
- Takes responsibility for own actions.
Completes tasks on time or notifies appropriate person with an alternate plan (Shows up, Shows up on time, Shows up with their game face on).
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#CB Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
This position may require some travel and may assist with software deployments in dealerships.
Job Responsibilities: Answering phone calls placed to the Service Desk, logging calls in the ticketing system and responding to requests for support made via ticketing system.
Providing professional and courteous assistance to our Teammates, with a genuine desire to understand and solve problems through to completion.
Troubleshooting hardware and software issues on Windows 11 systems.
Provide support for applications including Microsoft Office, Reynolds & Reynolds, and manufacturer software.
Installing and configuring software on Windows 11 systems.
Coordinating replacements in the event of hardware failures.
Processing requests for account changes.
Producing documentation on systems and troubleshooting practices.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Bachelor’s or Associate’s degree from accredited college or university or equivalent IT or customer service experience.
Verbal and Writing Ability: Ability to understand technical documentation and communicate with non-technical end-users via phone or email.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to determine the nature and severity of problems quickly and determine an appropriate plan for problem resolution.
Certificates and Licenses: Valid Driver’s License CompTIA A+ preferred.
Willingness to study and obtain A+ and additional IT certifications.
Computer Skills: Microsoft Windows operating systems troubleshooting, Microsoft Office.
Environment/Physical Demands Duties are performed primarily in an office environment.
Some travel may be required.
Must be able to lift equipment over 30 lbs.
Competency: To perform the job successfully, an individual should demonstrate the following competencies: Analytical
- Collects and researches data.
Designs workflows and procedures.
Organization and Project Management – Coordinates activities and tasks associated with complex projects.
Data Management – Uses technology tools and services for managing the acquisition, maintenance and dissemination of physical and electronic information.
Design
- Demonstrates attention to detail.
Problem Solving
- Identifies and resolves problems in a timely manner.
Interpersonal – Positive interaction with co-workers, dealership personnel and vendors; maintains confidentiality.
Oral Communication
- Listens and asks for clarification; ability to communicate concepts and information to different audiences.
Written Communication
- Writes clearly and informatively.
Edits work for spelling and grammar.
Varies writing style to meet needs.
Presents numerical data effectively.
Able to read and interpret written information.
Ethics
- Works with integrity and ethically; upholds organizational values.
Organizational Support
- Follows policies and procedures.
Completes administrative tasks correctly and on time.
Quality
- Demonstrates accuracy and thoroughness.
Dependability
- Takes responsibility for own actions.
Completes tasks on time or notifies appropriate person with an alternate plan (Shows up, Shows up on time, Shows up with their game face on).
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#CB Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Collision Technician
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Luxury Collision Center Location: 5141 E.
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Body Shop Advisor
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Luxury Collision Center Location: 5141 E.
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for identifying and documenting necessary body repair work for customers.
Responsible for scheduling body work to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Schedules appointments with customer.
Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on repair order and explains estimate to customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers, company personnel and insurance adjusters.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk, and sit.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.
Environment Demands: Duties are generally performed in the Collision Center area.
Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.
Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for identifying and documenting necessary body repair work for customers.
Responsible for scheduling body work to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Schedules appointments with customer.
Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on repair order and explains estimate to customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers, company personnel and insurance adjusters.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk, and sit.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.
Environment Demands: Duties are generally performed in the Collision Center area.
Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.
Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Salesperson
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick BMW Location: 6950 E.
Independence Bld., Charlotte, North Carolina 28227 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Bld., Charlotte, North Carolina 28227 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Porsche Pro - Sales Assistant
🏢 Hendrick Automotive Group
Salary not disclosed
Hendrick Porsche Location: 6800 E.
Independence Blvd, Charlotte, North Carolina 28227 Summary: Responsible for assisting sales management in the daily responsibilities of preparing vehicles for placement on the lot and other operational tasks.
Assists sales staff and customers as needed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs Courtesy Deliveries Prepares Used Car Books Coordinates Lease Turn-Ins Assists Salespeople with Product Training Assists Salespeople Locate Vehicles Conducts Departmental Orientation of new employees Prepares Window Stickers / Merchandising for the used car lot Arranges / Tracks transport of incoming used vehicles Monitors Quality control of reconditioned vehicles for the front line Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries desired.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the dealership, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Work includes frequent movement around the dealership facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Independence Blvd, Charlotte, North Carolina 28227 Summary: Responsible for assisting sales management in the daily responsibilities of preparing vehicles for placement on the lot and other operational tasks.
Assists sales staff and customers as needed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs Courtesy Deliveries Prepares Used Car Books Coordinates Lease Turn-Ins Assists Salespeople with Product Training Assists Salespeople Locate Vehicles Conducts Departmental Orientation of new employees Prepares Window Stickers / Merchandising for the used car lot Arranges / Tracks transport of incoming used vehicles Monitors Quality control of reconditioned vehicles for the front line Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries desired.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the dealership, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Work includes frequent movement around the dealership facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Experienced Auto Body Collision Center Technician Structural/Non-Structural
🏢 Hendrick Automotive Group
Salary not disclosed
Rick Hendrick City Chevrolet Collision Center Location: 5101 E Independence Boulevard, Charlotte, North Carolina 28212 Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#cb Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
#cb Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
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