Information Technology Jobs in Massillon, OH

Job Requisition Number 30299
Pediatrician Opportunity, Akron Children's Pediatrics (ACP) North Canton
North Canton, Ohio

Akron Children's Pediatrics (ACP) brings pediatric primary care for babies, children, and teens to many northeast Ohio communities through our 40+ pediatric offices. Join our established North Canton practice of 5 experienced pediatricians and 5 experienced nurse practitioners as the practice continues to grow.

This opportunity offers flexible scheduling options and is open to part-time or full-time physicians offering a supportive work/life balance!

This is an outpatient opportunity with after-hours calls and Saturday office hours shared between providers. Calls only reach the physician after being screened by our excellent after-hours nurse triage phone line which handles more than 90% of the calls. This location is part of the Akron Children's North Canton Health Center bringing together pediatric primary care, over a dozen of the most in-demand pediatric specialty care practices, and rehabilitation services in one convenient location. This is an established practice, so we welcome new graduates or established providers to step into a practice that continues to develop and grow.

• Attractive guaranteed base salary
• Starting Bonus
• Quality and Productivity Bonuses
• Comprehensive benefits package
• Occurrence based malpractice
• Relocation assistance
• Generous vacation and CME time/money
• Student loan repayment strategies
• Flexible Scheduling options

This position is a 501(c)(3) site which qualifies for Public Service Loan Forgiveness through the federal government!

Our offices follow standard hospital-based policies, while retaining the local culture of each practice. Our physicians enjoy the use of EPIC as a system-wide integrated electronic health record. Our primary care offices are all PCMH certified. The Patient-Centered Medical Home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between people and their clinical care teams. Research shows that they improve quality, the patient experience, and staff satisfaction, while reducing health care costs.

This opportunity offers:

Hospital Overview

Akron Children's has been caring for children since 1890. With two hospital campuses, 6 regional health centers and 50+ primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. We also partner with other health systems to bring our neonatal and pediatric expertise to patients in their community hospitals.

Ranked among America's Best Children's Hospitals since 2022, Akron Children's is the largest pediatric healthcare system in?Northeast Ohio. With more than a million patient visits a year, we've been leading the way to healthier futures for children through quality patient care, education, advocacy, community service and medical discovery for more than 130 years! Children aren't just a segment of our focus; they are our focus. The services at Akron Children's span the entire scope of medical services available today – from routine and preventative care to emerging technologies in surgery and patient care.

Akron Children's is the only freestanding pediatric hospital in Northeast Ohio and the 8 th largest children's hospital in the country. We are a major teaching affiliate of Northeast Ohio Medical University. Active involvement in medical student and resident education; academic appointment at Northeast Ohio Medical University is available and commensurate with experience. Akron Children's is dedicated to family-centered care and improving the treatment of childhood illness and injury through research at the?Rebecca D. Considine Clinical Research Institute.

The resources available to our physicians, the cutting-edge technology, the collaboration from all departments and the cohesive nature in which we work allow us to live our mission and truly treat every child as we would our own.

Community Overview:

It's something you know as soon as you experience it. Our communities — the Northeast Ohio community — are deeply ingrained into our work, our volunteerism, and our daily lives. We are truly a part of the communities we serve, and the communities are a part of us. You'll be proud to tell people you meet that you work at Akron Children's as their faces light up and they tell you their own connection to the Hospital. Working at Akron Children's gives you so many opportunities to live in, work in and love Northeast Ohio.

North Canton is located in Stark County, Ohio. There are great family communities that include affordable housing, great school systems, vibrant cutting-edge local universities, city parks and access to Stark Parks walking and bike trails, extensive local library programs for all ages, minutes from the Akron Canton Airport, great shopping, and centrally located.

Runners, hikers, bikers, and families who like to explore have plenty of options including the recreation of the Towpath Trail. The 110-mile towpath trail from Cleveland to below Canton offers places of tranquility, and hidden views of wildlife. Sports are a way of life in our region with many private and public golf courses as well as numerous lakes for fishing, boating, and sailing. Not far from the Pro Football Hall of Fame, we also offer many sports opportunities for youth as well as adults including basketball, baseball, soccer, football, swimming, tennis and more.

From major league attractions to small-town appeal, Northeast Ohio area has something for everyone. The area is rich in history and cultural diversity, and provides a stimulating blend of

outstanding educational, cultural, and recreational resources. Northeast Ohio has become a premier destination to work, live, play, shop and dine. 

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Position Summary:

The Service Desk Technician has primary responsibility to provide desktop support for a broad range of technologies and end-users across multiple areas of the business. This role responds to reported incidents, problems and requests with accuracy and in a timely fashion. The Service Desk Technician is responsible for answering IT requests via phone or email and provide solutions by explaining resolutions clearly and concisely to internal customers. This role will be working on-siteat our Home Office in Massillon, OH.

Essential Functions

·        Provide first level technical support for store and home office personnel.

·        Provide Workstation/Laptop support for store and home office personnel.

·        Provide hardware support for stores and home office personnel (including but not limited to desktops, laptops, peripherals, multi-function printers, VoIP phones, tablets, and smartphones).

·        Provide software support for critical and non-critical business applications for store and home office personnel.

·        Provide user account support including provisioning, deprovision, and maintenance for network and application systems.  

·        Communicate with software/hardware vendors to resolve more complex issues.

·        Track software/hardware licensing and support in IT Asset Management solution.

·        Document and record all issues in IT Service Management solution (ITSM).

·        Escalate complex issues to senior technicians or system administrators as needed.

·        Create, follow, and maintain detailed standard IT operating procedures to ensure efficient and repeatable processes.

·        Assist with IT projects and objectives as needed.

Key Competencies:

·        Proficient using Microsoft Windows 11 as day-to-day Operating System.

·        Familiarity with common line of business applications (Teams, Outlook, Word, Excel, Adobe).

·        Familiarity with managing computers, users, and groups using Microsoft Active Directory and Office 365

·        Basic understanding of core computer network fundamentals (TCP/IP, OSI model, switching, routing, firewalls).

·        Basic Computer Hardware/Software troubleshooting skills

·        Excellent customer service and interpersonal skills.

·        Excellent organizational skills.

·        Strong oral and written communication skills (technical and non-technical).

·        Ability to collaborate in a team environment and maintain a positive attitude.

·        Ability to travel occasionally for up to 3 hours as required to retail store locations (reliable transportation required).

·        Ability to respond to store and home office personnel after-hour and weekend requests.

·        Motivation to learn new skills.

Education, Experience, and Certifications:

·        1-2 years of prior experience in IT support or service desk or help desk role preferred

·        Previous experience with Halo ITSM or equivalent Service Desk solution a plus

·        CompTIA A+ preferred

·        CompTIA Network+ preferred