Information Technology Jobs in Ma Remote

2,927 positions found — Page 11

Global Strategic Sourcing Manager - Software
Salary not disclosed
Waltham, MA 4 days ago

Our client, a global leader in s technology, is looking for a Global Strategic Sourcing Manager to join their team. This is an excellent opportunity to apply your strategic sourcing expertise in software to support a mission that matters, helping to build a safer future for communities and businesses.


Position Overview


As the Senior Procurement Category Manager for Software, you will be responsible for developing and executing comprehensive sourcing strategies. Your work will directly contribute to the company's success by optimising costs, mitigating risks, and building strong supplier relationships across the software category, including SaaS and other emerging technologies.


Responsibilities


  • Develop and execute sourcing strategies for software and SaaS.
  • Lead complex RFP, RFQ, and other formal sourcing processes.
  • Negotiate favourable commercial terms and contractual conditions.
  • Build and maintain strong relationships with key suppliers.
  • Conduct regular supplier performance and business reviews.
  • Analyse market trends and spend to identify cost savings.
  • Provide expert procurement guidance to internal stakeholders.
  • Present strategies and results confidently to senior leadership.



Requirements

  • Extensive experience in procurement or a similar business role.
  • Demonstrated experience in software strategic sourcing (SaaS, PaaS, IaaS).
  • Proven ability to manage complex, high-value sourcing projects.
  • Exceptional negotiation and analytical skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Experience managing relationships with senior leadership.
  • A Bachelor's degree in a related field is preferred.
  • Legal authorisation to work in the U.S. indefinitely.


Benefits


  • Incentive bonus plans.
  • Medical, dental, and vision benefits.
  • A 401K plan.
  • An employee stock purchase plan.
  • Paid parental and family leave.


Alongside these benefits, you will join a close-knit, global community. The company is focused on helping you do your best work in an inclusive and supportive environment.


How to Apply

For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1296999.

Langley Search & Selection ( ) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs globally for our clients, from large global multinationals to SMEs

Not Specified
Mobile Application Developer
✦ New
Salary not disclosed
Boston, MA 1 day ago

Hello,


I hope you are dong well, Tech-Consulting is looking for Dynamic Entry Level Mobile Developer in Atlanta, GA. We are scouting talent in though US. Gel Along!


Job Title: Junior Mobile Developer

Experience: 0–2 years

Location: Atlanta, GA

Employment Type: Full-time


Job Overview

We are looking for a motivated Junior Mobile Developer to join our development team. You will assist in building, testing, and maintaining mobile applications for Android and/or iOS platforms. This role is ideal for someone who is passionate about mobile technologies and eager to learn from experienced developers.


Key Responsibilities

Assist in developing and maintaining mobile applications.

Write clean, efficient, and maintainable code.

Collaborate with UI/UX designers, backend developers, and product teams.

Debug and fix issues in existing applications.

Participate in code reviews and team meetings.

Test applications to ensure performance, quality, and responsiveness.

Stay updated with the latest mobile development trends and tools.


Required Skills

Basic knowledge of mobile development frameworks such as:

Flutter

React Native

Android Studio

Xcode

Programming knowledge in:

Dart

Java

Kotlin

Swift

JavaScript

Understanding of REST APIs and JSON.

Basic knowledge of Git version control (e.g., GitHub).

Familiarity with mobile UI/UX principles.

Good problem-solving and communication skills.


Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Internship or project experience in mobile app development is a plus.


  • Seniority Level
  • Entry level
  • Industry
  • IT Services and IT Consulting
  • Employment Type
  • Full-time
  • Job Functions
  • Consulting
  • Skills
  • Mobile Technology
  • Computer Science
  • iOS
  • Android Development
  • Programming
  • Java
  • Mobile Applications
  • JavaScript
  • React Native
  • Mobile Application Development
  • Android
  • Problem Solving
Not Specified
Principal Software Engineer
✦ New
Salary not disclosed
Boston, MA 1 day ago

POSITION TITLE: Principal Software Engineer

REPORTS TO: Director of Engineering

LOCATION: Remote / Hybrid in Boston area


About InSite Health

InSite Health is on a mission to expand access to high-quality behavioral health care for students and families. Our engineering team builds the technology that powers clinical excellence, operational efficiency, and meaningful outcomes across the schools and communities we serve.

We’re looking for a Senior Software Engineer who thrives in a fast-moving environment, enjoys solving complex technical challenges, and wants to impact real-world mental health care delivery.

This is an individual contributor role ideal for someone who loves building robust, scalable systems and collaborating closely across product, clinical, and operational teams.


What You’ll Do

Core Engineering Work

  • Design, build, and deploy scalable, secure, and compliant systems across front-end, back-end, and data layers
  • Development and maintain infrastructure-as-code system (CDK) to enable new features and improve reliability and security.
  • Develop features and technical solutions in partnership with Product and Engineering leadership
  • Debug, monitor, and optimize systems for speed, reliability, and user experience

Systems Design & Integrations

  • Build data pipelines and integrations with EHRs, student information systems, and internal platforms
  • Enhance workflow automation to improve clinical and operational efficiency
  • Implement HIPAA-compliant architecture, access control, and data protections

Cross-Functional Collaboration

  • Work closely with the VP of Product and Director of Engineering
  • Translate technical requirements into scalable solutions that support organizational priorities
  • Provide leadership and mentoring to less experienced developers

You’ll Be Measured On

  • Timely delivery of high-quality product features and system improvements
  • System uptime, data integrity, and security compliance
  • Efficiency improvements from workflow automation
  • Successful integrations across clinical and data systems
  • Satisfaction from internal teams and cross-functional partners

What We’re Looking For Required Qualifications

  • 7+ years of experience building and maintaining data-intensive platforms
  • Strong understanding of system architecture, cloud infrastructure, and API integrations
  • Experience with Agile development and strong operational discipline
  • Excellent communication skills across technical and non-technical groups
  • Experience with React.js and frameworks such as Next.js
  • Fluency in JavaScript (TypeScript preferred) and SQL
  • Experience with AWS (e.g., ECS, Lambda, CloudFormation, Cognito), MongoDB/Amazon DocumentDB, and HIPAA-compliant systems
  • Familiarity with Jest or similar testing frameworks

Preferred Qualifications

  • Experience in healthcare or knowledge of regulatory standards (e.g., HIPAA)
  • Background in EdTech or experience working with school systems
  • Experience with mobile development (e.g., React Native)
  • Prior experience in a startup or high-growth environment

Who You Are

You bring curiosity, ownership, and initiative to your work. You’re comfortable navigating complexity, thinking strategically, and collaborating with diverse teams. You enjoy building systems that people rely on — and you care deeply about getting things right.

Why Join InSite Health?

  • Mission-driven work with direct impact on student mental health
  • Collaborative, supportive engineering culture
  • Opportunity to shape systems from the ground up
  • Flexible remote/hybrid environment
  • If you’re looking for a role where your technical expertise helps improve lives, we’d love to hear from you.
Not Specified
Project Manager - EPMO
Salary not disclosed
Wilmington, MA 2 days ago
Job Title

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.

Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in...

Not Specified
Procurement Category Lead
✦ New
Salary not disclosed

Procurement Category Lead - Boston, MA

We are seeking candidates for a Procurement Category Lead position with a highly successful financial services firm located just South of Boston, MA. The Procurement Category Lead will join the Global Professional Services Procurement team. This role combines hands-on strategic sourcing leadership with category strategy development across key professional services areas including Consulting, Marketing, HR, and Legal. This individual will bring deep sourcing expertise and best-in-class procurement practices to manage end-to-end sourcing, negotiations, and supplier engagement, while also contributing to the development and execution of category strategies that deliver cost savings and operational efficiency. The ideal candidate will have 8+ years of strategic sourcing experience, preferably within professional services procurement.

This is a 6-month contract position that will pay $64-74/hr (depending on experience) within a 40-hour workweek. This position is required to be onsite 4 days per week in their office.

Responsibilities:

  • Lead end-to-end sourcing for Professional Services (Consulting, Marketing, HR, Legal).
  • Manage RFx processes, competitive bidding, and complex contract negotiations.
  • Partner with legal to ensure contract compliance and execute preferred supplier programs, pricing, and rate cards.
  • Drive cost savings, P&L impact, and operational efficiencies through strategic sourcing and demand management.
  • Negotiate complex commercial agreements with large professional service providers.
  • Conduct spend analysis, supplier performance reviews, and multi-year category strategy development.
  • Manage multiple sourcing projects, cross-functional teams, and internal client relationships.
  • Oversee supplier onboarding, preferred supplier relationships, and procurement issue resolution.
  • Maintain compliance with regulatory, procurement policies, and internal processes; identify process improvements.
  • Support development and mentorship of team members.
  • Contribute significantly to P&L savings and cost avoidance initiatives.

Qualifications:

  • Bachelor's degree in a related field preferred.
  • 8-10+ years of strategic sourcing experience, specifically within Professional Services procurement.
  • Experience sourcing across one or more of the following categories: Consulting, HR, Marketing, or Legal services.
  • Demonstrated success delivering cost savings and P&L impact through strategic sourcing initiatives.
  • Strong commercial negotiation skills with the ability to influence cross-functional stakeholders.
  • Proven experience negotiating with large professional services providers.
  • Experience developing and executing category strategies.
  • Ability to work independently while managing multiple priorities in a fast-paced environment.
  • Strong understanding of procurement best practices, risk management, information security, and payables processes.
  • Excellent analytical, problem-solving, and communication skills.
    Ability to manage complex stakeholder relationships diplomatically.If you are interested in learning more about this opportunity, please send your resume to Olivia at . IND123
Not Specified
Telecom & Contact Center Engineering Sr. Analyst (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

  • Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

  • Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

  • Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

  • Strong understanding of VoIP technologies, SIP, and call routing concepts

  • RingCentral and RingCentral Contact Center engineering

  • NiCE inContact / CXone administration and development

  • Cyara or similar modern telephony orchestration platforms

  • Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

  • Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

  • Supporting remote contact center agents

  • REST API integrations and automation

  • Scripting using PowerShell or Python

  • Workforce management, call recording, or speech technologies

  • PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Sr. Product Manager - Credentialing Strategy (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 2 days ago

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

  • Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
  • Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
  • In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
  • Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
  • Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
  • Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

  • Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
  • Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
  • Produce analytical and product-focused presentations for both internal and external audiences.
Product & Go-to-Market Implementation
  • Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
  • Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
  2. 7+ years of health care-focused experience in new product development and/or health care data industry.
  3. 5+ years of demonstrated experience supporting strategic growth initiatives.
  4. Strong business acumen to develop and communicate recommendations to leadership.
  5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
  6. Familiarity with emerging technologies and solutions.
  7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
  8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
  9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
  10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
  11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Sr Manager Customer Success (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 2 days ago
Sr. Manager Customer Success

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

  • Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
  • Align service models to account segments and growth opportunities to optimize customer engagement.
  • Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
  • Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
  • Develop business cases to integrate or invest in technologies that support customer scale.
  • Coordinate cross-functional collaboration to enhance the post-sale customer journey.
  • Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

  • Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
  • Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
  • Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
  • Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
  • Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
  • Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

  • Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
  • Analyze capacity and align resources to support team and individual goals.
  • Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
  2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
  3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
  4. 3+ years of people management experience required.
  5. Previous experience managing customers in a healthcare-related context preferred.
  6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
  7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  8. Strong external presence to communicate with customers and stakeholders.
  9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
  10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Professional Development Specialist RN - Hybrid
✦ New
Salary not disclosed
Description

Professional Development RN - Hybrid

Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.

Preferred Qualifications:

- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care

Salary Range by Location:

Montana: Except Great Falls: Min: $44.69, Max: $69.38

Oregon: Portland Service Area: Min: $55.51, Max: $86.18

Texas: Min: $42.34, Max: $65.73

Washington: Eastern: Min: $49.39, Max: $76.68

Washington: South Eastern: Min: $51.74, Max: $80.33

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 415564

Company: Providence Jobs

Job Category: Clinical Education

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Nursing

Department: 4007 SS CNTRL DIV EDU ADMIN

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Health Plaza (HR) Bldg 1-Portland

Workplace Type: Hybrid

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
Not Specified
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
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Salary not disclosed
Boston, MA, Hybrid 1 day ago

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)


The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.



The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience



Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale



What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health



What We’d Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting



Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
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