Information Technology Jobs in Ma
1,926 positions found — Page 7
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
This role will work with the Wealth Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
Technical evaluations and benchmarking of core application platforms, frameworks and technologies
Specification and publication of standards around application design and software engineering best practices
Thought leadership and active participation in conferences and research with strategic partners and academic institutions
Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
Engage in SA problem solving, snapshots and full architecture documents
Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
Bachelors degree in Computer Science, Engineering or related Technical degree
~8+ years of related IT Solutions Architecture or Technical Lead experience
10+ years of related IT Architecture or IT consulting experience
~ P referred job experience includes some knowledge of Insurance and Wealth Management
~ Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
~ Understanding of the impact of IT on business results
~ Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
~ AWS/Azure Cloud Certification
~ Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
~ Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
~ Track record of designing architectural reference material
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents:
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
This role will work with the Wealth Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
Technical evaluations and benchmarking of core application platforms, frameworks and technologies
Specification and publication of standards around application design and software engineering best practices
Thought leadership and active participation in conferences and research with strategic partners and academic institutions
Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
Engage in SA problem solving, snapshots and full architecture documents
Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
Bachelors degree in Computer Science, Engineering or related Technical degree
~8+ years of related IT Solutions Architecture or Technical Lead experience
10+ years of related IT Architecture or IT consulting experience
~ P referred job experience includes some knowledge of Insurance and Wealth Management
~ Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
~ Understanding of the impact of IT on business results
~ Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
~ AWS/Azure Cloud Certification
~ Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
~ Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
~ Track record of designing architectural reference material
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents:
Procurement Category Lead - Boston, MA
We are seeking candidates for a Procurement Category Lead position with a highly successful financial services firm located just South of Boston, MA. The Procurement Category Lead will join the Global Professional Services Procurement team. This role combines hands-on strategic sourcing leadership with category strategy development across key professional services areas including Consulting, Marketing, HR, and Legal. This individual will bring deep sourcing expertise and best-in-class procurement practices to manage end-to-end sourcing, negotiations, and supplier engagement, while also contributing to the development and execution of category strategies that deliver cost savings and operational efficiency. The ideal candidate will have 8+ years of strategic sourcing experience, preferably within professional services procurement.
This is a 6-month contract position that will pay $64-74/hr (depending on experience) within a 40-hour workweek. This position is required to be onsite 4 days per week in their office.
Responsibilities:
- Lead end-to-end sourcing for Professional Services (Consulting, Marketing, HR, Legal).
- Manage RFx processes, competitive bidding, and complex contract negotiations.
- Partner with legal to ensure contract compliance and execute preferred supplier programs, pricing, and rate cards.
- Drive cost savings, P&L impact, and operational efficiencies through strategic sourcing and demand management.
- Negotiate complex commercial agreements with large professional service providers.
- Conduct spend analysis, supplier performance reviews, and multi-year category strategy development.
- Manage multiple sourcing projects, cross-functional teams, and internal client relationships.
- Oversee supplier onboarding, preferred supplier relationships, and procurement issue resolution.
- Maintain compliance with regulatory, procurement policies, and internal processes; identify process improvements.
- Support development and mentorship of team members.
- Contribute significantly to P&L savings and cost avoidance initiatives.
Qualifications:
- Bachelor's degree in a related field preferred.
- 8-10+ years of strategic sourcing experience, specifically within Professional Services procurement.
- Experience sourcing across one or more of the following categories: Consulting, HR, Marketing, or Legal services.
- Demonstrated success delivering cost savings and P&L impact through strategic sourcing initiatives.
- Strong commercial negotiation skills with the ability to influence cross-functional stakeholders.
- Proven experience negotiating with large professional services providers.
- Experience developing and executing category strategies.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
- Strong understanding of procurement best practices, risk management, information security, and payables processes.
- Excellent analytical, problem-solving, and communication skills.
Ability to manage complex stakeholder relationships diplomatically.If you are interested in learning more about this opportunity, please send your resume to Olivia at . IND123
Strategic Procurement Lead - Financial Services - Boston, MA
We are currently seeking a Strategic Procurement Lead for a top-tier financial services firm south of Boston, MA. This role reports directly to the Global Head of Professional Services Procurement and is responsible for managing the full sourcing and contract negotiation process across Professional Services, as well as leading the execution of Category Strategy plans. The ideal candidate will have 7+ years of experience in professional services sourcing and contract negotiations.
This is a 6-month contract position that will pay $70-74/hr (depending on experience) within a 40-hour work week.
Responsibilities:
Sourcing Leadership
- Manage the end-to-end sourcing process, from RFP through contract execution, including negotiations and contract reviews.
- Lead large, complex agreements, ensuring alignment on commercial terms, deliverables, and legal considerations.
- Coordinate input from Legal, Security, Privacy, and other SMEs during reviews.
- Oversee compliance with regulatory requirements and internal policies.
- Drive competitive bidding (RFx) to optimize cost, quality, and service.
- Promote use of preferred suppliers, standardized pricing, and approved buying channels.
- Deliver measurable impact through cost savings, cost avoidance, and value creation.
- Maintain high client satisfaction by ensuring timely, effective outcomes.
- Manage multiple concurrent deals and engagements while executing category strategy.
Category Leadership
- Develop and execute multi-year category strategies aligned with business and functional stakeholder needs.
- Conduct spend and supplier analyses to inform and update strategies.
- Build and maintain strong relationships with stakeholders at all levels.
- Identify and capture cost-saving opportunities through collaboration and data-driven insights.
- Lead cross-functional teams on major sourcing initiatives and transformation projects.
- Establish and manage preferred supplier programs, standardized pricing, discounts, and onboarding processes.
- Monitor compliance with category strategies, addressing process gaps and minimizing leakage.
- Support training and development of procurement team members.
Qualifications:
- Bachelor's degree in a related field preferred.
- 7–10+ years of strategic sourcing and contract negotiation experience within Professional Services, with expertise in at least one area (Consulting, HR, Marketing, or Legal).
- Proven ability to deliver measurable P&L savings and cost-avoidance initiatives.
- Strong commercial negotiation skills with experience managing complex contracts, terms, and pricing structures.
- Demonstrated success in developing and executing Professional Services category strategies.
- Skilled at building relationships and influencing stakeholders across functions, including challenging or senior audiences.
- Strong organizational skills; able to manage multiple priorities independently in a fast-paced environment.
- Knowledge of procurement best practices, including risk management, information security, and accounts payable processes.
- Resilient, adaptable, and detail-oriented with strong problem-solving skills.
- Excellent written and verbal communication abilities.
If you are interested in learning more about this opportunity, please send your resume to Lydia at .
IND123
Freelance Sales Director Global Technology Staffing & Remote Workforce
Location: Boston, Massachusetts, United States
Experience: 8+ Years
People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.
Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.
People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.
- Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
- Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
- Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
- Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
- Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists
Key Responsibilities:
• Identify and acquire new clients seeking technology staffing or remote engineering teams
• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams
• Develop relationships with technology companies, startups, and enterprise clients
• Present People Prime’s global talent and offshore delivery capabilities
• Build and manage a strong pipeline of staffing opportunities
• Collaborate with delivery and recruitment teams in India to fulfill client requirements
• Negotiate client contracts, rate cards, and service agreements
• Track hiring trends in AI, data engineering, cloud, and software development
Required Qualifications:
• 8+ years’ experience in IT staffing business development or recruitment sales
• Proven track record of generating staffing opportunities and closing new clients
• Strong network within technology companies, startups, or enterprise organizations
• Experience selling staff augmentation or contract staffing services
• Excellent communication, negotiation, and relationship management skills
Preferred Experience:
• Experience selling offshore technology talent or remote engineering teams
• Exposure to hiring in AI, data engineering, cloud, or software development domains
• Understanding of distributed workforce and remote hiring models
Success Metrics:
Success in this role will be measured by:
• New client acquisitions
• Remote staffing requirements generated
• Revenue from staffing engagements
• Successful onboarding of consultants
• Client retention and satisfaction
Performance expectation:
Minimum 4 Contract placements per month
Compensation:
USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )
6% of gross margin for the first 6 months of each engagement
Why Join People Prime:
• Sell high-demand global technology talent solutions
• Work with a scalable offshore delivery model with great cost advantage to clients
• High earning potential with strong commission structure
• Exposure to fast-growing sectors such as AI, cloud, and data engineering
• Opportunity to build long-term partnerships with global technology companies
Location: CHA Somerville Campus
Work Days: 8-hour shifts, varied days, no weekends/holidays
Category: Registered Nurse
Department: CHA Obstetrics & Gynecology Center Somerville
Job Type: PT20Plus HPW
Work Shift: Day / Evening
Hours/Week: 24.00
Union Name: MNA Somerville
Cambridge Health Alliance (CHA) is a vibrant, mission-driven health system committed to providing high-quality, culturally responsive care to the communities across Cambridge, Somerville, and Boston’s metro-north region. Our Obstetrics & Gynecology (OB/GYN) Center is a cornerstone of this mission, offering comprehensive, patient-centered reproductive health care in a collaborative, multidisciplinary environment.
At CHA OB/GYN, our dynamic interdisciplinary team of board-certified OB/GYN physicians, certified nurse midwives, advanced practice providers, and dedicated support staff work together to deliver compassionate and personalized obstetric and gynecological services to our richly diverse patient population. With our dedication to health equity and reproductive justice, we offer a unique and rewarding opportunity to make a meaningful impact in the lives of our patients and communities.
The OB/GYN Registered Nurse provides high-quality patient care in accordance with the established standards of nursing practice at Cambridge Health Alliance. This role requires strong clinical knowledge, initiative, and evidence-based nursing skills to care for patients with diverse and complex needs.
The RN is responsible for the assessment, planning, implementation, and evaluation of nursing care, collaborating with an interdisciplinary care team to deliver safe, patient-centered, and culturally responsive care.
Patient-Centered Care
• Provide compassionate, respectful, and culturally responsive care to patients and families throughout the perinatal experience
• Demonstrate empathy, emotional intelligence, and strong interpersonal skills in all patient interactions
• Advocate for patient values, preferences, and needs while supporting informed decision-making
• Develop meaningful patient relationships and deliver individualized care plans
Clinical Practice & Judgment
• Perform comprehensive patient assessments and interpret clinical data to guide care decisions
• Identify changes in patient conditions and respond promptly and appropriately
• Prioritize care needs and implement evidence-based nursing interventions
• Utilize clinical technologies and electronic medical records (EPIC) to support patient care and documentation
Collaboration & Teamwork
• Work closely with physicians, midwives, and interdisciplinary team members to coordinate patient care
• Participate in multidisciplinary rounds, team meetings, and care planning discussions
• Seek diverse perspectives and resources to support optimal patient outcomes
Quality Improvement & Evidence-Based Practice
• Follow evidence-based standards and clinical guidelines
• Participate in quality improvement initiatives and identify opportunities to enhance care delivery
• Use data and research to inform clinical practice and improve patient outcomes
Education & Facilitation of Learning
• Provide meaningful education to patients and families using effective teaching strategies such as teach-back and motivational interviewing
• Support colleagues, students, and ancillary staff as a role model and clinical resource
• Participate in ongoing professional development and learning opportunities
Leadership & Professionalism
• Contribute to initiatives that improve patient care, work environment, and team effectiveness
• Participate in process improvement and policy development
• Demonstrate accountability, ethical practice, and professional integrity
• Promote collaboration and positive team relationships across departments
Patient Safety & Compliance
• Adhere to National Patient Safety Goals and established safety protocols
• Follow regulatory and documentation standards including DPH, TJC, DMH, and Medicare requirements
• Ensure safe medication administration and accurate clinical documentation
• Utilize available technologies and systems to support safe and effective patient care
• Education: A graduate of an accredited school of nursing; BSN preferred
• Licensure: Current or conditional Massachusetts RN Licensure required
• Certifications: Maintains current American Heart Association BLS Provider certification
Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Description
Starting Salary: $21 / hour and up
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
- Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
- Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
- Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
- Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
- Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
- 1 year of experience processing transactions (cash and/or digital payments)
- Motivates others, like teammates, business partners, and specialists, through collaboration
- Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: Varies with branch needs and may include weekends and evenings
- Pay Transparency: The salary range for this position is $22.25 - $26.75 /per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
- We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
- Time Café Ambassador
- Boston Metro AreaThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Boston, MA: $52,624
- $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
- Boston Metro AreaThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Boston, MA: $52,624
- $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).