Information Technology Jobs in Lyons Illinois Wfh

*This is a field sales position that requires you to be located and frequently travel to customers sites within the IL territory.

About the Company

Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government and Commercial markets.

About the Role

The Higher Education Account Executive is responsible for the promotion and sale of technology solutions to Higher Education facilities within a designated territory. In addition to a strong background in technology, this individual will work with customers to determine their business requirements, create solutions and ensure a smooth sales process. This is a “results oriented” position that requires an organized, hardworking, self-driven, and focused individual determined to meet sales quotas.

Responsibilities

• Developing relationships with Technology Coordinators, CIOs, Network Administrators and Audio Visual Directors.
• Achieve territory sales quota.
• Actively and consistently prospect and develop new business.
• Build customer relationships.
• Conduct presentations and in-service trainings.
• Monthly forecasting.
• Plan personal work schedules, prioritizing work tasks and responsibilities.
• Complete weekly Sales Productivity Reports.
• Daily updates of CRM system.

Qualifications

• Four-year college degree from an accredited institution is preferred but not mandatory.

Required Skills

• Must be able to develop relationships.
• Strong desire to be in the technology sales segment.
• Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
• Presentable, courteous and pleasant personality.
• Exhibit a sense of urgency.
• Hardworking, sincere, honest, dedicated and self-achiever.
• Excellent verbal and written communication skills are required.

Pay range and compensation package

Base Pay + Commission

Equal Opportunity Statement

Equal Opportunity Employer Vet/Disabled

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• Design, develop, and maintain scalable data pipelines using Snowflake as the core data warehouse platform
  
• Build and optimize data ingestion processes for both batch file-based loads and real-time streaming data from various sources
  
• Implement data transformation logic using Snowflake SQL, stored procedures, and Python integration Collaborate with data architects and analysts to understand business requirements and translate them into technical solutions
  
• Monitor and troubleshoot data pipeline performance, ensuring high availability and data quality
  
• Develop and maintain documentation for data processes, data models, and system architecture
  
• Work closely with DevOps teams to implement CI/CD practices for data pipeline deployments
  

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• Bachelor's degree in Computer Science, Information Systems, or related technical field
  
• Minimum 4+ years of experience in data engineering or related roles
  
• Proven track record of delivering production-ready data solutions at scale
  
• Experience with version control systems (Git) and collaborative development practices
  

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• Snowflake certifications (SnowPro Core or Advanced certifications)
  
• Experience with Infrastructure as Code tools (Terraform, CloudFormation)
  
• Knowledge of containerization technologies (Docker, Kubernetes)
  
• Familiarity with data visualization tools and business intelligence platforms
  
• Experience with data quality frameworks and monitoring tools
  

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• Bachelor's Degree in computer science or engineering
  
• 5+ years of work experience in in Workday, Integrations and API integration
  

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• Hands on work experience with Workday
  
• Experience with Workday Projects (preferably implementation experience)
  
• Able to write XSLT scripting both XSLT2.0/XSLT 3.0
  
• Hands on experience on Workday Studio
  
• Hands on experience in API integration either SOAP or Rest
  
• Hands on experience on PECI/WECI/PICOF and Core Connectors
  
• Understanding of Payroll data and Experience on US payroll and Global Payroll
  
• Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment
  
• Experience using ITSM Service now tool
  
• Self-motivated to initiate actions and be responsible for consequent decisions.
  
• Good programming and debugging skills.
  
• Strong analytical, design thinking and problem solving skills.
  
• Strong written/verbal communications skills.
  
• Good team player and interpersonal skills.
  

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• Hands on experience on ADO ( Azure Devops) .
  
• Exposure to Agile practices ( Scrum /Kanban) .
  
• Understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management.
  
• Functional Knowledge of HR in finance business.
  
• ServiceNow Development
  

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• Resolve incidents/failures and ensure closure within the SLAs
  
• Development of New Integrations within HR Workstream
  
• Collaborate with business partners on new and ongoing Workday Projects
  
• Efficiently Debug issues in case of Production Failure
  
• Participate in root cause analysis and provide solution/work around for HR cases
  
• Debug issues , incidents and provide solutions for the same through hands on development
  
• Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies
  
• Participate in engineering efforts for ETL solutions i.e. system design , build, deployment, best practices and testing
  
• Create well documented change requests and follow up for approvals
  
• Communicate with global stakeholders, other IT teams, and business areas
  
• Provide Level 3 Support during the time of Production Failures
  
• Should be flexible for upskilling in different skill sets
  
• Work with upstream and downstream application teams for any risks or potential issues
  

Role - Sr Servicenow Solution Architect

Location—Chicago, IL - Hybrid 6 days in a month

Contract Role

Only W2 profiles

Job Description

POSITION SUMMARY:

The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).

The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.

CORE JOB RESPONSIBILITIES:

• Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
• Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
• Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
• Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
• Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
• Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
• Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
• Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
• Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
• Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
• Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
• Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.

REQUIREMENTS FOR CONSIDERATION

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
• 7+ years of experience in IT architecture, design, and development roles.
• 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
• Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
• Proven experience designing scalable, secure, and maintainable platform architectures.
• Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
• Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
• Experience working in agile and DevOps environments.
• Excellent communication, presentation, and stakeholder engagement skills.
• Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.

Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.

Thanks,

Rahul Gupta

Direct : (732) 743-7543

Client Engagement Coordinator

Client Engagement Operations & Sales Support (Onshore)

We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…

Core Role Purpose

Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

Help ensure consistency, organization, and visibility across sales and client engagement activities.

Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.

Key Responsibilities

Lead Coordination & Pipeline Support

• Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
• Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
• Work with Client Partners to:
• Track follow-ups and next steps
• Monitor pipeline movement and aging
• Ensure activities and notes are properly logged
• Help maintain accurate CRM data to support reporting and forecasting.

Sales Operations & Reporting Support

• Assist with preparation of pipeline reports, dashboards, and scorecards.
• Support weekly and monthly pipeline review processes.
• Help identify gaps in follow-up, data quality, or process adherence.
• Provide administrative and analytical support to sales and engagement leadership.

SOW & Renewal Coordination (Support Role)

• Assist with the preparation and tracking of Statements of Work (SOWs).
• Help monitor renewal timelines and flag upcoming renewals.
• Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.

Pre-Sales & Proposal Support

• Support proposal development, pricing inputs, and deal coordination.
• Help gather inputs from internal teams and ensure timely submissions.
• Assist with staffing models and deal documentation.

RFP / RFI / RFQ Support

• Assist in coordinating RFP, RFI, and RFQ responses.
• Track deadlines, inputs, and submission requirements.
• Help ensure responses are complete and submitted on time.

Salesforce Hygiene & Process Support

• Support Salesforce data hygiene by:
• Updating lead and opportunity records
• Logging activities and notes
• Assisting with forecast updates
• Help maintain standard sales and engagement processes.
• Identify process gaps or inefficiencies and escalate opportunities for improvement.

Cross-Functional Coordination

• Act as a coordination point between Client Partners and internal teams including:
• Delivery & Practice Leaders
• Finance, Legal, Talent, and Operations
• Help ensure information flows smoothly across teams during sales and engagement cycles.

Required Qualifications

• 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
• Experience working with CRM tools (Salesforce preferred)
• Strong organizational skills and attention to detail
• Comfortable working with data, tracking tasks, and managing follow-ups
• Strong written and verbal communication skills
• Interest in growing a career in client engagement, sales operations, or consulting
• Background or exposure to IT consulting, technology services, or B2B environments is a plus
• Local to Chicago, IL with ability to work hybrid from the Westmont office

Benefits

• 100% free medical insurance, including dental and vision
• 50% contribution for dependents
• 401K Option
• Paid holidays, Sick leaves, Accrued holidays etc.

[Customer Support / Remote]
- Anywhere in U.S.

/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>

[Customer Support / Remote]
- Anywhere in U.S.

/ Competitive pay / Medical, dental & vision / 401k match / PTO
- As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!

[Customer Support / Fully Remote]
- Anywhere in U.S.

/ $60K per year
- As a Customer Service Representative at StartCap, you will assist customers with inquiries, troubleshoot issues, and provide product information; You will ensure customer satisfaction by addressing concerns and resolving problems efficiently; You will document and track customer interactions in company's system; Excellent communication skills and a problem-solving attitude are essential; Join a dynamic team and make an impact with your support expertise...Hiring Fast >>

[Customer Support / Remote]
- Anywhere in U.S.

/ Up to $24 per hour / Medical, dental & vision / 401k match / PTO
- As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accurately document and track customer interactions; Utilize multiple computer systems to access and input customer information; Provide timely and accurate responses to customer inquiries and requests; Foster positive relationships with customers by actively listening and empathizing with their needs...Hiring Immediately >>

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide

Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Punjabi and English language
• Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information

Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance

Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.