Information Technology Jobs in Luling, LA

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States.

Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.

This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.

Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.

Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.

OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.

See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

• Preparing menus for meal service and catering service
• Operating kitchen and dining facilities on shore and at sea
• Providing meals for fellow Sailors, Commanding Officers, Admirals, senior government executives and foreign dignitaries
• Operating the White House Mess for the President of the United States
• Managing inventories, food orders and financial records
• Overseeing shipboard living quarters and on-base hotel lodging
• Serving as a flight attendant aircrewman
• Ensuring food safety programs and regulations

• Preparing menus for meal service
• Operating shipboard kitchen and dining facilities
• Managing inventories, food orders and financial records
• Ordering necessary supplies
• Serving as personal food service specialists for Commanding Officers
• Operating and managing living quarters aboard submarines
• Ensuring food safety programs and regulations

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

• Emotionally stable
• Responsible
• In good physical health
• Non-smoker
• Has had at least one successful pregnancy
• Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

• Installing modifications to aircraft electronic systems
• Performing micro-miniature module repair on computer circuit cards
• Performing electrical diagnostics
• Reading electrical system diagrams
• Repairing and maintaining power generators and electric motors
• Performing scheduled maintenance and corrosion control

Senior Retail Operations Manager

The Senior Retail Operations Manager is the right hand to the Director of Retail Operations at Louis Armstrong International Airport. This role helps lead all day‑to‑day retail activity across the airport, ensuring stores run smoothly, teams are supported, and customers have an exceptional experience. You will help drive sales, strengthen operations, and maintain strong relationships with brands, vendors, and airport partners.

Pay Range - $77,000 - $93.400 + Bonus Opportunities

• Oversee the daily performance of all retail locations, ensuring stores meet operational, service, and compliance standards.
• Act as the primary decision‑maker when the Senior Director is unavailable.
• Ensure opening, closing, and operational procedures are followed consistently.
• Partner with the Director to set financial goals and monitor KPIs for revenue, expenses, and profitability.
• Review store performance by category and brand and help execute plans that improve sales results.
• Support brand promotions, marketing initiatives, and store merchandising.
• Assist with hiring, promotions, and performance decisions across the retail team.
• Develop and coach managers to strengthen their leadership and operational skills
• Promote an inclusive, engaging culture that supports career growth.
• Oversee labor management processes, including timekeeping reviews and overtime monitoring.
• Ensure visual standards, safety guidelines, and brand requirements are consistently met.
• Resolve customer and operational issues using sound judgment.
• Oversee receiving, stock levels, and inventory controls to maintain product availability.
• Partner with vendors to ensure timely deliveries and strong business relationships.
• Work with Supply Chain, Marketing, and Commercial teams to support assortments, promotions, and in‑store execution.
• Ensure ACDBE partners meet reporting requirements and maintain certification standards.
• Monitor customer behavior, competitive activity, and market trends to guide business decisions.
• Support efficient retail space planning and category management strategies.

Qualifications:

• A combined 6+ years of education and professional experience is required.
• Leadership experience: At least 2 years supervising a retail operations team.
• Technical experience: At least 6 years working in retail operations.
• Training in federal, state, and local safety and health standards and retail compliance requirements.
• Understanding of visual merchandising, inventory management systems, and brand standards.
• Knowledge of the retail or consumer goods industry, ideally with experience in travel retail or multi‑brand environments.
• Strong team leadership, delegation, and problem‑solving skills; able to manage multiple priorities in a fast‑paced setting.
• Knowledge of company policies, products, service standards, equipment, and operational procedures (or ability to learn quickly).
• Expertise in visual merchandising, inventory control, brand compliance, and delivering excellent customer service.
• Strong business acumen and ability to understand long‑term operational impacts.
• Ability to understand the needs of the business, stakeholders, and employees when making decisions.
• Demonstrated success in creating a positive work environment, coaching teams, and driving performance.

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

The Complex Director of Marketing is responsible for the strategic leadership, development, and execution of all marketing efforts for The Barnett and Maison Métier—two distinct properties featuring a collection of food & beverage outlets and a live music venue. This role blends creativity with analytical insight, overseeing brand positioning, guest experience programming, digital strategy, and content creation, while ensuring cohesive communication across all platforms and partnerships.

The Complex Director of Marketing will lead internal initiatives and collaborate with cross-functional teams, external agencies, and the hotels’ respective brands to drive visibility, build community connections, and generate revenue. This position also includes direct management of a marketing team member, as well as close collaboration with the Complex Director of Sales & Marketing and the Corporate Director of Marketing to support strategic planning and execution

MINIMUM REQUIREMENTS

Education

• Bachelor’s Degree or equivalent industry experience
• Minimum of 5 years of progressive marketing experience in hospitality, lifestyle, entertainment, or F&B industries
• Experience working with lifestyle and/or luxury hotel brands is highly preferred

Skills and Knowledge

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation.

• Must be able to read, write, and communicate fluently in English
• Excellent verbal and written communication skills, with a strong emphasis on brand storytelling and maintaining a consistent brand voice
• Exceptional project management, organizational, and time management abilities, with a proven track record of executing multiple campaigns and initiatives simultaneously
• Highly detail-oriented with a focus on accuracy, efficiency, and follow-through
• Demonstrated experience collaborating cross-functionally with internal departments (Sales, F&B, Revenue, Operations) and managing external agency/vendor relationships
• Proficiency in Microsoft Office Suite, Canva Pro, Adobe Creative Suite (particularly Adobe Pro), Mailchimp, and CRM systems
• Strong analytical skills with the ability to interpret data, evaluate campaign performance, and adapt strategies accordingly
• Skilled in developing and presenting annual marketing plans, campaign recaps, and quarterly ownership presentations
• Experience leading, mentoring, and developing a direct report or junior team member
• Deep understanding of digital marketing, social media strategy, email marketing, and content planning
• Strong grasp of public relations practices, including working with agencies, coordinating media visits, and influencer engagement
• Experience in developing and executing marketing strategies for F&B outlets, including promotions, menu launches, and seasonal campaigns
• Familiarity with live music venue operations, including artist booking, talent management, handling artist riders, and promoting live events
• Knowledge of Hyatt brand standards, marketing tools, and brand-aligned messaging practices (preferred but not required)
• Comfortable working in a fast-paced, hospitality-driven environment with changing priorities and tight deadlines
• Passion for hospitality, lifestyle branding, local culture, live music, and community engagement

JOB DUTIES

• Define and lead the overarching marketing strategy and brand vision for both properties and their associated outlets, ensuring brand alignment across a luxury and lifestyle audience.
• Develop and execute integrated, property-specific marketing plans to increase brand awareness, guest engagement, and overall revenue performance.
• Oversee the digital footprint of both hotels, including website content, social media platforms, email marketing, and third-party listings.
• Build and maintain a robust content calendar in alignment with seasonal promotions, cultural moments, hotel programming, and brand messaging.
• Conceptualize and lead the execution of on-property programming and seasonal activations that enhance the guest experience and reflect each brand’s unique identity.
• Identify, negotiate, and cultivate strategic brand and community partnerships that extend brand reach and enhance positioning.
• Lead marketing support for each hotel’s food and beverage outlets and live music venue, including menu launches, special events, promotions, and guest programming.
• Manage all aspects of live music and entertainment programming—from sourcing and contracting talent to handling artist riders, scheduling, and aligning talent with brand tone and operational goals.
• Collaborate with sales and revenue management teams to ideate and launch promotional offers, room packages, and dynamic rate-driven campaigns that support business goals.
• Represent the hotel’s marketing voice during brand and agency calls to ensure that property-level initiatives are integrated into broader strategic plans.
• Foster strong local and regional relationships with media outlets, tourism authorities, influencers, and community partners to support ongoing PR and visibility efforts.
• Work alongside the PR agency to coordinate influencer visits, media stays, press coverage, and storytelling initiatives that elevate brand positioning.
• Organize and manage all logistics related to VIP, influencer, and media visits, including reservations, amenities, itineraries, and on-property coordination.
• Mentor, support, and oversee a marketing team member, offering guidance, accountability, and career development.
• Maintain a comprehensive marketing calendar covering all programming, campaigns, events, content deadlines, and reporting cycles.
• Coordinate and support creative production needs such as photography, video shoots, and asset curation.
• Develop, manage, and track the annual marketing budget, ensuring thoughtful allocation of resources and return on investment.
• Prepare and deliver monthly and quarterly performance recaps and marketing presentations for leadership, ownership, and brand partners.
• Actively participate in internal meetings with marketing, sales, revenue, and operations teams to ensure alignment and information-sharing across departments.
• Adjust availability and work schedule to accommodate time-sensitive programming, activations, and business needs—including evenings, weekends, and holidays as required.
• Perform additional duties as assigned by leadership to support the hotels’ evolving needs.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Senior Accounting Manager Opportunity in NOLA!

Come work for this highly successful privately owned business during a phase of unique growth.

We are looking for a forward-thinking highly motivated Senior Accounting Manager, who is able to optimize accounting processes and drive change. NetSuite ERP experience is highly advantageous. This is a great next step for career growth, and you will report directly to the CFO, leading a team of 5.

Responsibilities:

• Oversees preparation of business activity reports, financial forecasts, and annual budgets.
• Oversees the production of periodic financial reports; ensures that the reported results comply with GAAP or financial reporting standards.
• Responsible for tax compliance throughout the fiscal year; assists in filing monthly, quarterly, and annual sales tax returns.
• Audits accounts to ensure compliance with state and federal regulations; coordinates with outside auditors and provides needed information required for the annual external review.

Skills:

• Excellent organizational and time management skills.
• Proficient in accounting and tax preparation software.
• Excellent management and supervisory skills.
• Accounting management experience

Education and Experience:

• Bachelor’s degree in Accounting required
• Cloud based ERP experience - NetSuite, Dynamics, Epicor etc
• 6+ years of related experience required
• CPA preferred

This position is interviewing this week - please apply with the most recent copy of your resume!

EnGulf Waste LLC — New Orleans, LA

EnGulf Waste LLC is a locally owned dumpster rental company serving the Greater New Orleans area. We provide reliable waste management solutions for construction, healthcare, maritime, oil and gas, and emergency response industries. With a fleet of 20-, 30-, and 40-yard dumpsters, we support projects of all sizes for both residential and commercial clients. Our focus is dependable service, operational efficiency, and long-term customer relationships.

EnGulf Waste LLC is seeking a full-time Office Manager to oversee daily office operations and administrative functions. This role is critical to maintaining organized workflows between customers, drivers, and management. The Office Manager will manage scheduling, dispatch drivers, answer incoming calls, handle accounting tasks, and assist with Federal DOT compliance requirements for company drivers and vehicles.

• Answer incoming customer calls and respond to service inquiries
• Schedule dumpster deliveries, swaps, and pickups
• Dispatch drivers and coordinate daily routes
• Maintain organized records, job tickets, and customer information
• Manage Accounts Receivable and Accounts Payable
• Process invoices, payments, and billing through QuickBooks
• Assist with bookkeeping and financial tracking
• Maintain Federal DOT compliance records including driver files, medical cards, and required documentation
• Track driver documentation, licenses, and compliance deadlines
• Maintain office organization, supplies, and documentation
• Support communication between office staff, drivers, and management
• Ensure efficient daily office operations

• Mandatory experience with QuickBooks
• Experience managing Accounts Receivable and Accounts Payable
• Experience answering phones and handling customer service inquiries
• Ability to dispatch drivers and coordinate scheduling
• Familiarity with Federal DOT compliance requirements
• Strong administrative and organizational skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Ability to multitask and work in a fast-paced service environment
• Reliable, detail-oriented, and able to work independently

• Office management experience in transportation, construction, waste management, or service-based industries
• Experience managing driver files, compliance tracking, or fleet administration

• On-site position in New Orleans, Louisiana

POSITION: Director of Box Office

LOCATION: New Orleans, LA

HOURS: Full-time including evenings, weekends, & holidays per show schedule

COMPENSATION: Negotiable, commensurate with experience

ABOUT THE POSITION

The Saenger Theatre, an ATG Entertainment venue, located in New Orleans is seeking a dynamic and experienced Director of Box Office to join our leadership team. Reporting to the General Manager, this individual will oversee all aspects of box office operations and strategy, ensuring efficient processes, accurate event builds, and top-tier customer service. The Director of Box Office plays a critical role in executing ticketing builds, driving sales, and collaborating with both internal teams and external partners to ensure a seamless experience for patrons and promoters alike.

KEY RESPONSIBILITIES

• Lead day-to-day box office and ticketing operations with a focus on accuracy, efficiency, and exceptional customer service.
• Manage and mentor one full-time Box Office Manager and a team of part-time ticket sellers to foster a high-performance, guest-focused culture.
• Issue Event Audits and Ticketing Settlement Reports for all music, comedy, entertainment (MCE) events and serve as the primary ticketing liaison between the venue and Broadway Across America (BAA).
• Execute timely and accurate event builds, including seating manifests, scaling maps, audits, holds/kills, discounts, presales, and dynamic pricing.
• Adapt quickly to last-minute event changes and ticketing build adjustments, ensuring accuracy and timely updates in collaboration with internal teams, promoters, and ATG Central Ticketing.
• Oversee ticket inventory management, including general availability, premium seating, and house/promoter/artist holds.
• Ensure all customer-facing ticketing information is accurate and up to date across digital and physical platforms.
• Serve as the primary liaison with ATG’s Central Ticketing Team to coordinate builds, sales strategies, and technical needs.
• Collaborate with the General Manager and the Marketing department to develop and monitor ticket sales goals, revenue targets, and KPIs.
• Analyze sales trends and reporting to identify sales opportunities and operational improvements; share insights with leadership.
• Resolve customer service issues involving patrons, promoters, or artists with professionalism and care.
• Support Front of House teams with ticketing-related guidance to ensure a seamless guest experience.
• Collaborate across departments including General Management, Production, Facilities, and Food & Beverage to support event success.
• Cultivate and maintain strong relationships with promoters, clients, and community partners.

EXPERIENCE and SKILLS

• Minimum of 8 years of experience in the live entertainment or ticketing industry, including supervising box office staff and managing ticketing operations.
• Proven ability to lead and motivate teams while delivering high-quality service in a fast-paced, deadline-driven environment, including nights, weekends, and holidays.
• Brings confidence and clarity to decision-making, issue resolution, and representing the box office across departments, clients, promoter teams, and customers.
• Understands the value of promoter and agent relationships and supports ticketing strategies that contribute to event success and client satisfaction.
• Working knowledge of venue booking procedures and event life cycles from on-sale to show settlement.
• Proficient with ticketing systems and platforms., especially AudienceView.
• Analytical mindset with the ability to interpret ticket sales data, identify trends, and recommend data-informed strategies.
• Detail-oriented, with excellent organizational and time management skills.
• Experience with dynamic pricing models and revenue optimization tools.
• Familiarity with ADA seating regulations and best practices for inclusive ticketing.
• Professionalism, integrity, and a proactive, solution-oriented approach to challenges.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

COMPETENCIES

• Leadership & Team Management
• Strategic Thinking
• Attention to Detail
• Communication & Collaboration
• Time Management
• Flexibility & Adaptability
• Data-Driven Decision Making

BENEFITS

• Medical, Dental and Vision Insurance
• 401k Match
• Paid Vacation & Holidays

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.