Information Technology Jobs in Lithopolis Ohio Remote
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We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives.
Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling.
Responsible for performance management of direct reports.
making corrective action and disciplinary decisions up to written warning level.
Involved in the hiring process and customer meetings as necessary.
Schedule : Sunday
- Thursday 5:00 AM
- 4:00 PM (Hours may vary depending on business needs) Major Responsibilities: People Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives Establish and sustain that performance standards are communicated that are specific and measurable Interview hourly associates and provide recommendations for hire Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates Motivate and engage associates by focusing on team accomplishments and recognition Operations Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control Conduct team meetings Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations.
Assist in new associate training Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution Complete all necessary records and reports in a timely and accurate fashion Finance Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and profitability Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety Ensure day-to-day management and associate activities are aligned with the location safety strategy Provide associates with communication, training, feedback, and direction to ensure safe performance Ensure compliance with all applicable regulatory agencies and company policies and procedures Conduct safety observations Growth / Customer Experience Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily Ensure the customer knows that we are committed to helping them meet their objectives Determine areas that could benefit from Continuous Improvement efforts Fleet/Assets Properly plan work assignments to ensure effective use of fleet equipment Work with hourly associates to ensure they understand safe and efficient operation of equipment Work with vendors to ensure equipment is maintained Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete Other projects and tasks as assigned by supervisor Job Qualifications: Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
¬ Must have ability to work efficiently and independently with strong time management and organizational skills Strong written/oral communication skills and the ability to actively listen are required Ability to manage through a problem, think critically, and make decisions independently Ability to drive process improvement and lead change Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required Must demonstrate ownership & responsibility to run the operation with a sense of urgency High School Diploma or equivalent required Bachelor’s Degree preferred Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain Job Function: Logistics & Supply Chain Job Family: Operations Address: 5415 Centerpoint Pkwy Primary Location: US-OH-Groveport Employer: Penske Logistics LLC Req ID: 2601947
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.
Job Description Summary:
This position is responsible for providing services to patients, families, and significant others including completion of biopsychosocial assessments, psychiatric diagnoses, formulation of treatment plans and treatment interventions, therapy sessions (individual, couples, family or group), implementation of treatment plans and discharge planning. The Clinician can practice independently and without supervision, as permitted by the State of Ohio licensure.There is opportunity for this to be a part-time (24 hr/week) or full-time (36 hr/week) position. The required days would be Friday/Saturday 11a-11p weekly at Pickerington Emergency Department.
Responsibilities And Duties:
30%Conducts patient/family/significant other interviews, charts reviews and professional collaboration to obtain and interpret information pertaining to patient biopsychosocial functioning. Completes assessments including: risk factors of harm toward self or others, developmental and age-specific needs, ability to care for self, ability to care for dependents, ability to meet basic custodial and financial needs, ability to engage in meaningful social and emotional relationships, and ability to comprehend and comply with treatment recommendations. Develops preliminary diagnosis formulation.
30%
Develops and implements plan of intervention based on assessment. Provides crisis intervention, supportive, educational, individual, couples, family or group therapies in an effort to resolve problem areas. Employs treatment planning, continuum of care planning, and discharge planning.
20%
Maintains awareness of current hospital and community services to assist patient biopsychosocial functioning. Provides information and facilitates successful linkages between these services and patient.
20%
Thoroughly documents assessments and interventions in patient's medical record and information systems in accordance with department standards. Complies with internal and external documentation requirements as related to specific patient/system needs and regulatory requirements.
Minimum Qualifications:
Master's Degree (Required)LISW - Licensed Independent Social Worker - Social Work Certification and Licensure Board, LPCC - Licensed Professional Clinical Counselors - American Counseling AssociationAdditional Job Description:
Social Work, Nursing, Counseling or related field; Licensure to practice independently in the State of Ohio or Certificate of Authority, e. g. , LISW, LPCC. Clinical psychopathology, psychiatric diagnosis and treatment. Demonstrates knowledge of biopsychosocial development for the age of patients served. Knowledge and experience of crisis assessment required.
Work Shift:
EveningScheduled Weekly Hours :
36Department
Behavioral HealthJoin us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.
Job Description Summary:
Utilize evidence based nutrition care to assess and reassess patient nutrition risk and identify nutrition needs. Develop parental and enteral feeding regimes. Create and implement nutrition protocols. Participate in quality improvement initiatives/committees. Provide nutrition counseling to patients and families as warranted. Participate in multidisciplinary interaction and education.Responsibilities And Duties:
Performs nutrition assessment using age-appropriate standards, utilizing validated assessment tools and nutrition focused physical assessments. Includes documentation of nutrition related diagnosis when indicated.Demonstrate proficiency in accordance with Standards of Practice and Professional Performance for Registered Dietitian Nutritionist while providing age-appropriate plan of care for patients and families.
Coordinates nutrition therapy with physicians and other health care professionals. Participates in multidisciplinary rounds and care planning sessions.
Plans, implements, and adapts nutritional care plan to meet physician orders, age, and disease specific physiologic needs. Intervention plan includes appropriate feeding route, mode, and nutrition prescription.
Monitors and evaluates patient response to medical nutrition therapy using specific goals and determines change if indicated.
Performs patient, family, and care giver education related to nutritional therapy and incorporates best method of learning style and communication into sessions.
Educates and trains interdisciplinary team members, students, and interns. Fosters teamwork and establishes effective strategies to implement innovative programs which leads to optimal clinical nutrition and financial outcomes.
Supports quality improvement, research, and outcome studies. Identifies and communicates opportunities for waste reduction and service improvements.
Documents accurately and completely, including appropriate utilization of order writing privileges in electronic medical record.
Remains current on research developments and other methods of practice and incorporates this into current programs and services.
Supports the development and revision of nutrition related department tools, training materials, policies, and procedures.
Participates in the evaluation of clinical nutrition products and equipment.
Complies with all regulatory standards, including federal, state, and accrediting agencies and adhere to facility confidentiality, HIPAA regulations, and patient rights policies.
Participates in and attends departmental meetings, team development, and professional programs, as appropriate.
Serves as an active member on multidisciplinary teams and/or committees.
Ensures national program standards are met and always maintained for certified and/or recognized programs, as applicable.
Reviews research/peer-reviewed publications and practice recommendations and modifies practice as needed.
Other duties as assigned.
80%: Direct patient care activities (i.e. nutrition assessment, multidisciplinary rounds, etc.)
20%: Indirect patient care activities (i.e. record keeping, team education sessions, etc.)
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
Bachelor's Degree (Required)OBDL - Ohio Board of Dietetics Licensure - Ohio Dietetics Board, OHLP - Ohio Limited Permit - Ohio Bureau of Motor Vehicles, RD - Registered Dietician - Commission on Dietetic RegistrationAdditional Job Description:
Work Shift:
DayScheduled Weekly Hours :
As Needed
Department
Nutrition Services ClinicalJoin us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment.
Why is Penske Logistics for you? We take pride in offering a competitive wage and great benefits including: $20.64 Base Rate 3rd shift $1.00 shift differential Work Schedule:??? 3rd Shift-Sunday-Thursday-10:00pm-6:30am Additional Benefits: • Paid Time Off • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • 401K • Associate Referral Program • $125 Boot allowance after 90-days of employment Our associates also enjoy numerous associate discounts and opportunities to grow with the organization! Job Responsibilities: • Accurately match numbers & letters • Accurately stage and sort products for loading • Loads and unloads trailers • Opens and closes dock doors • Maintain a clean and safe work area • Sorts and places parts in racks or other designated areas • Pulling of manual dock chain • Stacks cardboard boxes and pallets • Move materials within the warehouse • Complies with all safety requirements • Package or kit finished product for shipping (shrink wrapping, boxing, labeling) • Electronically scan products using a warehouse management system • Quality control • Ensure damaged products are identified and removed when received • Complete daily logs • Communicate with associates from other shifts • Attach identifying tags to containers, or mark them with identifying information • Read work orders or receive oral instructions to determine work assignments and material and equipment needs • Record numbers of units handled and moved, using daily production sheets or work tickets • Assemble product containers and crates, using hand tools and precut lumber • Pack containers and re-pack damaged containers • Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed • Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line • Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing station or shipping department • Weighs or counts items for distribution within plant to ensure conformance to company standards • Uses computer to enter records • Prepares parcels for mailing • Maintains inventory records • Operate forklifts, pallet jacks and a variety of warehouse mechanical equipment (where applicable) • Operate forklifts or pallet jacks to transport stored items from warehouse to plant or to pick up items from several locations for shipment (where applicable) • Other projects and tasks as assigned by supervisor • Sit Down Forklift preferred.
• High school diploma or equivalent preferred • Proficient reading skills and ability to follow directions required • Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required • Flexible to work overtime preferred • Ability to work in non-climate-controlled conditions required • Regular, predictable, full attendance is an essential function of the job • Ability to work independently, customer service, multi-tasking skills, organizational skills, flexible, and time management skills required • Willingness to work the required schedule, work at the specific location required • Complete a Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
This position is designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to remember and understand certain instructions, guidelines, or other information.
The associate must be able to see and verbally communicate.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
-While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Warehouse Job Family: Warehouse Address: 6241 Shook Road Primary Location: US-OH-Lockbourne Employer: Penske Logistics LLC Req ID: 2601791
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Professional Development RN - Hybrid
Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.
Preferred Qualifications:
- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care
Salary Range by Location:
Montana: Except Great Falls: Min: $44.69, Max: $69.38
Oregon: Portland Service Area: Min: $55.51, Max: $86.18
Texas: Min: $42.34, Max: $65.73
Washington: Eastern: Min: $49.39, Max: $76.68
Washington: South Eastern: Min: $51.74, Max: $80.33
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 415564
Company: Providence Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.
Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.