Information Technology Jobs in Lilburn
310 positions found — Page 20
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
The opportunity
Delaware North Sportservice is hiring seasonal Food and Beverage Runners to join our team at Truist Park in Atlanta, Georgia. As a Food and Beverage Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible while responding to changing needs in the dining room.
With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started.
This is a seasonal position that works during the baseball season. The season starts in March and goes until October, pending possible playoff schedule.
Pay
$11.80 - $11.80 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Attend pre-shift briefing, taking note of important service information
- Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the assembly of dishes
- Complete any required table-side service which may include taking and delivering orders and explaining the menu to guests
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance
- Maintain kitchen and dining room cleanliness and organization
More about you
- At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays, as needed
Physical requirements
- Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs
- Ability to lift up to 35 pounds for set-up, service, and clean-up
- Ability to maneuver between tables and around corners
- Visual acuity and hearing sufficient to take orders and prepare checks
Shift details
Days
Evenings
Holidays
Weekends
Events
Who we are
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
The engineer is responsible for troubleshooting network routing solutions to meet business requirements.
Job Duties: Engineer III: Implement projects involving the design of new data/voice/optical/security networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency, and security.
Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation.
Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies.
Provide engineering support for networking & security components, including Arista, Cisco, Juniper, Palo Alto firewalls, VPN tunnels, optical equipment and fiber networks.
Assist senior engineers providing training to other department engineers on various technologies.
Engineer IV: Manage projects involving the design of new networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency and security.
Develop proposals and secure approvals for networking projects.
Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation.
Assist with the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training.
Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems.
Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies.
Provide training to other department engineers on various technologies.
Assist with strategic planning of all data, voice and fiber networks.
Assist with recommendations for new networking equipment, services and technologies.
Engineer V: Leads the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training.
Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems.
Leads strategic planning of all data, voice, optical, and fiber networks.
Leads recommendations for new networking equipment, services and technologies.
Provides advanced level of troubleshooting expertise to other network engineers and network operations personnel.
Coordinates with GSOC, GTC, OPC, EMCs, and other stakeholders to ensure that network designs meet requirements and are functioning as intended.
Regularly identifies opportunities for improvement and ensures that stakeholders are satisfied.
Required Qualifications: Education: Bachelor's Degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology.
Experience: Engineer III: 5-6 years' experience in a network engineer role within a large regionalized WAN environment.
Strong skills in one or more of the following: BGP, iBGP, OSPF and eVPN a plus.
Strong skills in design and implementation of routing strategies for regionalized WAN access.
Strong skills of Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS.
Engineer IV: 6 years' experience in a senior network engineer/architect role within a large regionalized WAN environment.
Expert knowledge in one or more of the following: BGP, iBGP, OSPF and eVPN.
Experience in design and implementation of routing strategies for regionalized WAN access.
Experience or good understanding of design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc.
Strong routing & switching skills.
Experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS.
Engineer V: 10 years' experience in a senior network engineer/architect role within a large regionalized WAN environment.
Expert knowledge in two or more of the following: BGP, iBGP, OSPF and eVPN.
5 years' experience in design and implementation of routing strategies for regionalized WAN access.
Experience with design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc.
Expert routing & switching skills.
5 years' experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS.
Equivalent Experience: Engineer I: Associates degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 3 years of networking experience.
Engineer II: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 6 years of networking experience.
Engineer III: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 9 years of networking experience.
Engineer IV: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 12 years of networking experience with 5 of the years at an engineering technician or supervisor level.
Engineer V: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 15 years of networking experience with 5 of the years at an architect level.
Licenses, Certifications and/or Registrations: Driver's license.
Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004
- Personnel Risk Assessment.
Specialized Skills: Computer, MS Office, Word, Access, Power Point, Excel, Visio, effective organizational and verbal/written communication abilities, active listening, critical thinking, and active learning.
The ideal candidate will have knowledge of basic routing skills.
Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills.
Preferred Qualifications: Engineer I: Knowledge of OSPF and BGP.
Experience with Cisco IOS, Juniper Junos, and Arista EOS.
Experience in design and implementation of routing strategies for regionalized WAN access.
Good written and verbal communication skills.
Active network routing certifications are a plus.
Engineer II: Knowledge of SDWAN solutions.
Experience with B2B VPN and External Access a plus.
Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based.
Knowledge of micro-segmented environments.
Good written and verbal communication skills.
Active network routing certifications are a plus.
Engineer III: Knowledge of SDWAN solutions.
Experience with B2B VPN and External Access a plus.
Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based.
Knowledge of micro-segmented environments.
Knowledge of Python programming.
Good written and verbal communication skills.
Active network routing certifications are a plus.
Engineer IV: Advanced knowledge in SDWAN solutions.
Experience with B2B VPN and External Access a plus.
Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based.
Familiarity or experience with architecting and operating micro-segmented environments.
Familiarity or experience with network automation or programming with Python.
Excellent written and verbal communication skills.
Demonstrated leadership of large complex projects.
Active network routing certifications are a plus.
Engineer V: Advanced knowledge in SDWAN solutions.
Experience with B2B VPN and External Access a plus.
Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based.
Familiarity or experience with architecting and operating micro-segmented environments.
Familiarity or experience with network automation or programming with Python.
Excellent written and verbal communication skills.
Demonstrated leadership of large complex projects.
Active network routing certifications are a plus.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Certificates and Licenses: √ Valid Driver’s License √ Certified/senior technician with respective manufacturer.
√ State inspection/emissions license required by State.
√ All required manufacturer fundamental training and/or NAPA training provided by HAG.
√ Meets and/or exceeds manufacturer requirements for ASE tests.
√ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Thorough knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience required.
Certificates and Licenses: √ Valid Driver’s License √ Certified/senior technician with respective manufacturer.
√ State inspection/emissions license required by State.
√ All required manufacturer fundamental training and/or NAPA training provided by HAG.
√ Meets and/or exceeds manufacturer requirements for ASE tests.
√ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365.
The role ensures system scalability, reliability, and security.
The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
They implement automation and configuration management and plan and perform system upgrades.
In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations.
They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments.
The role involves close collaboration across various technical and business teams, providing technical support and expertise.
The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance.
This opportunity offers a diverse range of tasks and the potential for continuous learning and growth.
Position may specialize in a certain subset of technology based on business needs.
This position requires a strong customer service focus, positive attitude, and good oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs.
Ensure system scalability, reliability, and security.
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure.
Monitor system performance, conduct regular system audits, and troubleshoot issues.
Implement automation and configuration management.
Plan and perform system upgrades.
Perform routine systems maintenance activities like backup/recovery, patching, file management.
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations.
Implement and manage system security measures and configurations.
Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments.
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems.
Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes.
Provide Tier 3 support for complex issues and escalations.
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures.
Prepare reports on system performance, incidents, and maintenance activities.
Develop, maintain, and follow department policies and procedures.
Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc.
Engage in continuous improvement activities: Enhance system performance and reliability.
Participate in industry conferences and workshops to stay current with emerging technologies and best practices.
Provide technical support, expertise, and advise across the IT function.
Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function.
Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Provides leadership in system design and troubleshooting and provides expert technical support across the IT function.
Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 14 years of relevant experience may also be considered.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional – Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat).
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc.
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365.
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.).
Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools.
Familiarity with containerization technologies (Docker, Kubernetes).
Proficient in scripting languages (PowerShell, Bash, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of network and system security best practices.
Experience with security tools and technologies (firewalls, IDS/IPS, EDR).
Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins).
Knowledge of ITIL processes and best practices.
Experience in managing databases (SQL, NoSQL) and storage solutions.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Salary: $130,000
- $150,000 per year A bit about us: We are a leading top provider of metal sheet, plate, extrusions, and other innovative architectural products that support industries such as aerospace, automotive, building, and construction.
We solve complex engineering challenges and transform the way we fly, drive and build.
Why join us? Competitive Compensation, Bonus and Benefits Package Stable Career path Rewarding experience to work with fortune 500 Company Excellent culture and peers 401K Match 3 weeks of vacation to start Job Details Job Details We are seeking a dynamic and experienced Permanent Senior Manager IT Operations to join our team in the Engineering industry.
The successful candidate will be responsible for the strategic planning, development, evaluation, and coordination of the information and technology systems for the company.
This role oversees the IT department, ensuring that systems, services, and infrastructure work reliably and securely.
The Senior Manager will also lead all aspects of the company’s technological development, manage technology budgets, and ensure the company is at the forefront of technological innovation.
Responsibilities 1.
Oversee all technology operations (e.g.
network security) and evaluate them according to established goals.
2.
Analyze the business requirements of all departments to determine their technology needs.
3.
Identify the need for upgrades, configurations or new systems and report to upper management.
4.
Direct and organize IT-related projects.
5.
Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
6.
Control budget and report on expenditure.
7.
Assist in building relationships with vendors and creating cost-efficient contracts.
8.
Develop and implement IT policy and best practice guides for the organization.
9.
Design, develop, implement and coordinate systems, policies, and procedures.
10.
Ensure security of data, network access, and backup systems.
11.
Act in alignment with user needs and system functionality to contribute to organizational policy.
12.
Identify problematic areas and implement strategic solutions in time.
13.
Audit systems and assess their outcomes.
14.
Preserve assets, information security and control structures.
Qualifications 1.
Proven experience as IT director or similar role for 5+ years.
2.
Experience in analysis, implementation and evaluation of IT systems and their specifications.
3.
Sound understanding of computer systems (hardware/software), networks etc.
4.
Experience in controlling information technology budget.
5.
Excellent organizational and leadership skills.
6.
Outstanding communication abilities.
7.
BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus.
8.
Experience with IT infrastructure, ERP, CRM, Custom Apps, SaaS Technology.
9.
Ability to operate in a 24/7 Manufacturing Environment.
10.
Knowledge and experience in DevOps Model, Application Management Services.
11.
Experience managing vendor relationships.
12.
Proficiency in Cloud/IaaS/PaaS, OCI or Azure Cloud Engine.
13.
Experience in lifecycle management, solution design, development, testing, deployment, and IT support.
14.
Strong strategic and business mindset.
15.
Excellent problem-solving and leadership skills.
16.
Ability to manage multiple priorities concurrently.
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As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems.
This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.
This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.
Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives.
Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance.
Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams.
Coordinates across companies with GTC and OPC operations and maintenance departments.
This role will participate in the on-call 24x7 support rotation.
Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Maintain and identify improvements to GSOC's System and Infrastructure Program.
Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner.
Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture.
Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Use GSOC procurement process to submit purchasing documentation to management.
Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Serves as project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision.
Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision.
Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure.
Serves as lead project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals.
Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies.
Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA.
Actively seeks improvements to department processes, policies, procedures.
Works across multiple business units within the organization to solve complex problems.
Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position.
Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud.
Experience performing system hardening, patch management, and configuration management.
Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems.
Level II: 2+ years work experience as stated above.
Level III: 4+ years work experience as stated above.
Level IV: 6+ years work experience as stated above.
Level V: 8+ years work experience as stated above.
Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery.
Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above.
Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above.
Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above.
Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above.
Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required.
Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed.
Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful.
Must have strong verbal and written communication.
Promotes an environment of compliance and continuous improvement.
Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening.
Unusual Hours: Provide emergency coverage in support of Incident Response activities.
Rotational on-call responsibilities.
Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
This role supports the full software development lifecycle, including front-end development, back-end services, database design, system integration, deployment, and ongoing operational support.
The engineer collaborates with cross-functional teams to deliver reliable, integrated technology solutions aligned with business needs.
Candidates will be considered at Level III, IV, or V depending on experience and demonstrated technical leadership.
Key Responsibilities Full Stack Development • Design, develop, test, and maintain enterprise-grade applications across the technology stack.
• Build modern, responsive, and user-friendly interfaces using React or similar frameworks.
• Develop backend services, RESTful APIs, and microservices using Java (Spring Boot), Node.js, and/or Python.
• Ensure applications are optimized for performance, scalability, reliability, and maintainability.
Architecture & Integration • Contribute to system design and architectural decisions.
• Develop and maintain integrations between enterprise platforms to ensure data accuracy and operational efficiency.
• Participate in API design, microservices architecture, and modernization initiatives.
Cloud & DevOps • Deploy and support applications in Azure environment.
• Implement and maintain CI/CD pipelines to support automated builds, testing, and deployments.
• Utilize containerization and orchestration tools such as Docker and Kubernetes.
• Support infrastructure-as-code and DevOps best practices.
Operational Excellence & Support • Monitor system performance and troubleshoot issues across the stack.
• Perform root cause analysis and implement long-term solutions.
• Plan and execute upgrades, enhancements, and system optimizations.
• Provide visibility into application health and performance metrics.
Collaboration & Leadership • Partner with business stakeholders, analysts, and technical teams to translate requirements into scalable solutions.
• Participate in Agile/Scrum ceremonies and iterative development processes.
• Mentor junior engineers and contribute to knowledge sharing.
• Lead technical initiatives or projects based on level and experience.
Compliance & Security • Ensure adherence to corporate policies and regulatory standards (including RUS, OSHA, SOX, NERC, FERC, and ITS requirements).
• Apply secure coding practices and support application and infrastructure security initiatives.
• Promote a culture of compliance, accountability, and continuous improvement.
Qualifications Education Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.
Experience by Level Level III • 4+ years of full stack development experience.
• Independently manages development tasks and production support.
• Leads smaller initiatives and contributes to team projects.
Level IV • 6+ years of experience including application architecture and system optimization.
• Leads development projects and provides technical direction.
• Collaborates cross-functionally to deliver integrated enterprise solutions.
Level V • 8+ years of experience architecting and managing enterprise-scale applications.
• Oversees major technical initiatives.
• Provides strategic technical leadership and drives innovation across IT functions.
Technical Expertise • Java (Spring Boot), React.js or similar framework, Python, Node.js • Microservices architecture and API management • MSSQL, Oracle, MongoDB • Azure or AWS/GCP (cloud-native architectures preferred) • CI/CD pipelines, GitHub • Docker, Kubernetes, Terraform • Secure coding practices (OAuth, JWT, SSL) • Observability, logging, and monitoring tools • Familiarity of ML/AI technologies Key Competencies • Strong analytical and troubleshooting skills • Excellent written and verbal communication abilities • Customer-focused mindset • Ability to work independently and collaboratively • Commitment to continuous learning and technical growth Why Join OPC, GTC, and GSOC? • Work on impactful, mission-critical enterprise systems • Contribute to modernization and cloud transformation initiatives • Grow your technical leadership capabilities • Be part of a collaborative, innovation-driven IT organization
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers in a courteous, prompt and professional manner.
Directs customers to the appropriate department or person.
Prepares correspondence, reports, and other documents as assigned Performs filing Keeps itineraries and schedules Operates office machines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive √ Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous administrative or office experience desired.
Excellent communication and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and utilize web based applications utilized in department operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .