Information Technology Jobs in Libuse La Flexible

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Sr Project Manager in Construction Role:

As a member of the company's Design & Construction team, the Senior Project Manager's primary responsibility is to manage every aspect of assigned capital construction projects including permitting, coordination with procurement of vendor products and services, contracting, construction management and administration, document control, invoice processing & change management, coordination with commissioning, documentation closeout and turn-over. Additionally, this role will assist or lead process improvement efforts and interdepartmental coordination.

Projects include but are not limited to:

• Development of ground-up data center buildings
• Redevelopment or upgrade of existing properties to state-of-the-art data centers
• Expansion of data centers and critical infrastructure within existing facilities or on existing property
• Large customer fit-outs and retrofits to accommodate customers occupancy and deployment needs

Duties:

Entitlements & Property Development (Primary or Supporting Role):

• Assist Real Estate Acquisitions, or other APLD stakeholder responsible for managing the site development process with site exploration and diligence as required by AHJ processes, and in order to assist the Design Manager and Design Team with information crucial to informing the design

Preconstruction/Predevelopment (Primary and Supporting Role):

• Assist Design Manager, Campus Project Director, and other project stakeholders in the development of the master project development budget.
• Assist Design Manager, Campus Project Director, and other project stakeholders in the development of the master project development schedule.
• Assist Design Manager, Campus Project Director, Procurement and other project stakeholders in the development and issuance of Requests for Proposals for the General Contractor services required on the project.
• Assist in the leveling of project proposal and associated summaries.
• Assist in, and provide consideration for, the selection of the General Contractor on the project.
• Manage the development of the master construction project budget, incorporating needed revisions and updates at milestones determined by the Campus Project Director and other project stakeholders.
• Ensure the GC is utilizing the APLD project criteria for project budget and bidding breakouts.
• Manage integration of General Contractor's preconstruction effort. Assist to align design efforts with construction budget expectations and critical path construction schedule.
• Proactively consult with and assist the General Contractor in vendor and subcontractor partnerships to evaluate lead times of CFCI (important to get in schedule documents) and staff/labor availability in preparation for bidding

Procurement & Contracting (Primary Responsibility):

• Work with Design team and Procurement team to review RFP's for contractors, vendors, and equipment, clearly defining scope, breakout of pricing, requested alternates, and other pertinent information needed to properly evaluate a proposal before contracting
• Provide ROJ dates for each group of equipment
• Provide information on how equipment is desired to be grouped in shipping. Provide recommendation for off-site storage as-needed.
• Enter requisition into Netsuite on areas of responsibility (GC, 3rd party, etc)
• Work with Procurement and Legal to understand contract and exhibits for contractors and related vendors.
• Finalize project scope, schedule and budget and coordinate with Finance for cash management
• Receive approved submittal for all owner-furnished equipment. Ensure that the general contractor has a process for managing OFCI documentation and is receiving the appropriate documents.

Construction Management, Administration & Document Control (Primary Responsibility):

• Manage all aspects of the project to ensure that set expectations regarding scope, schedule, budget, safety and quality are attained
• Produce weekly – project reporting that summarizes project risks, schedule milestones and variances, analyzes budget status, etc.
• Lead project kick-off meetings and vendor coordination meetings as needed. Connect general contractor(s) to any Applied Digital-furnished vendors.
• Lead all Data Center Readiness internal meetings and manage to Data Center readiness. Accountable for Applied Digital internal workgroups to achieve necessary completion dates that align with project schedule.
• Ensure that all vendor partners are following contract terms and conditions
• Monitor the RFI process and mitigate scope creep, schedule impacts, and changes
• Monitor BIM Coordination process and mitigate scope creep, schedule impacts, and changes
• Track the delivery, inspection and installation of all Owner Furnished Equipment
• Facilitate coordination between designers, installing contractors, Owner Furnished Equipment vendors and Owner Furnished Services vendors
• Ensure adherence to project Quality requirements by management of GC's efforts and supporting project team members
• Review and validate project safety plans and measures
• Review and validate site logistics plans. Ensure alignment with operations, site master planning, and Applied Digital goals.

Billing and Invoice Processing & Change Management (Primary Responsibility):

• Ensure timely submission of vendor invoices to Accounts Payable
• Review and approve invoices in a timely manner to ensure that payment terms can be met
• Work to ensure that invoices are compliant with AP requirements and that the appropriate level of detail is provided
• Ensure accuracy of invoices prior to approval for payment
• Work with Finance as needed to report any potential deviations from the cash flow plan.
• Review all change order requests and ensure compliance with contract requirements. Ensure current invoices exclude change orders that are not fully approved or formally processed.
• Provide clear direction to all vendors related to change requests
• Vet all requests for additional scope that originate from other APLD stakeholders
• Review and respond to third party audit feedback on general contractor pay applications. Audit shall be performed quarterly and may require the general contractor to submit corrections.

Closeout & Turn-over (Primary Responsibility):

• Facilitate the collection, audit, and delivery of As-built Documents, Operation and Maintenance Manuals, Warranties, and other closeout documents to Data Center Operations team from the General Contractor. Save for record in Construction folders.
• Facilitate the transfer of keys, spare parts and extra materials and ensure they are documented, verified, and transmitted to the Operations team Facilitate early project on-boarding and integration strategy with Operations team.
• Ensure vendors submit final invoices in a timely manner to facilitate total project financial closeout and final cost reconciliation
• Work with Accounting and Procurement to close contracts, PO's, and requisitions and close all accounting codes
• Conduct a final Data Center Readiness meeting with all key internal stakeholders to ensure that the facility can be operated and support customers
• Review systems training needs with APLD Operations and ensure that training requirements have been purchased and scheduled appropriately

Knowledge, Skills & Abilities:

• Knowledgeable of the Entitlements and Zoning processes
• Knowledgeable of the Permitting and Inspections processes
• Proficient at reading and understanding design drawings and specifications
• Understand CPM scheduling methodology
• Knowledgeable of the design process and designers construction administration process
• Knowledgeable in design characteristics, installation, and operation of all major infrastructure systems involved in both data center and base building operations
• Knowledge of large and complex mechanical and electrical systems
• Experienced in writing Requests for Proposals, reviewing and evaluating vendor proposals and drafting and executing contract documents
• Exceptional communication and problem-solving skills
• Knowledge of and familiarity with standard commercial design and construction contracts
• Knowledge of equipment purchasing agreements
• Experienced in cost estimating and budget building in the CSI Master Format
• Proficiency with AutoCAD, Bluebeam, Microsoft Project, Excel, Word, PowerPoint
• The ability to work and communicate with a variety of personalities and cross functional groups

Education/Experience:

• Degree in Construction Management, Engineering or Architecture is preferred
• Minimum of (10) Ten years of commercial construction project management experience
• Experience leading and managing design teams is required
• Project management experience on data center projects is preferred
• Experience with budget analysis & cost tracking, scheduling, progress reporting, change order management, and procurement of vendor services is required
• Experience with cash flow analysis is preferred

Travel:

Extensive travel (as required, but up to three weeks per month)

Title: Site Director, Data Center Operations

Location: Alexandria, LA

Department: Operations

Reports to: Vice President of Operations

Status: Full-time, exempt

About Applied Digital:

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Position Overview:

The Director of Site Operations will lead the overall operations of one or more Applied Digital Data Center campuses, ensuring the safe, reliable, and efficient performance of all mechanical and electrical systems, building infrastructure, and data module operations. This position oversees a team of Critical Facility Engineers (CFEs) and/or Manager-level personnel in a 24/7 mission-critical environment.

The role requires close collaboration with Reliability Engineering, Design Engineering, Construction, and other internal teams to maintain uptime, optimize facility performance, and deliver superior service to our customers. While this position is not a "Chief Engineer" role, a strong understanding of electrical and mechanical building systems is essential to effectively direct maintenance and operations.

Key Responsibilities:

• Lead site operations and engineering functions to ensure safe, effective, and reliable facility performance.
• Manage and develop teams of CFEs and/or Managers across all shifts within a 24/7 operational environment.
• Achieve and maintain facility availability and capacity targets across assigned campuses.
• Foster a team-oriented environment that promotes accountability, engagement, and professional growth.
• Ensure completion and quality of preventive and corrective maintenance through use of the Critical Maintenance Management System (CMMS).
• Develop and review maintenance procedures, including MOPs and SOPs, ensuring adherence to Applied Digital standards and mission-critical safety protocols.
• Schedule, coordinate, and oversee vendor maintenance and break/fix activities, ensuring all work follows approved procedures.
• Evaluate and improve system performance through cost-effective operational enhancements.
• Lead incident and event management efforts, including root cause analysis and corrective actions.
• Oversee employee training and certification programs for mechanical, electrical, and operational competencies.
• Prepare and manage operational and capital budgets for assigned facilities.
• Ensure proper planning, implementation, and closeout of projects within the Data Center facilities.
• Develop scopes of work, solicit bids, and manage contracted services.
• Uphold world-class customer satisfaction by responding promptly and effectively to operational or service-related issues.
• Collaborate with senior leadership to establish and achieve departmental KPIs and performance metrics.
• Perform additional duties as assigned.

Qualifications:

Required:

• Bachelor's degree in Engineering, Business, or a related field, or equivalent work experience.
• 10+ years of experience in Data Center operations, engineering, or maintenance supervision.
• 10+ years of direct management experience with proven leadership and people development skills.
• Strong understanding of electrical and mechanical building systems and their operational dependencies.
• Proficiency with CMMS systems, Microsoft Office Suite, and Building Automation Systems (BAS).
• Demonstrated ability to deliver exceptional customer service in a mission-critical environment.
• Excellent verbal and written communication skills.

Preferred:

• Experience managing large-scale Data Center campuses or multi-site operations.
• Background in mission-critical maintenance programs or hyperscale environments.
• Knowledge of EPA, OSHA, and other applicable regulatory compliance standards.
• Experience developing or improving MOPs/SOPs in a mission-critical context.
• Familiarity with operational excellence frameworks and continuous improvement methodologies.

Physical Requirements:

Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.

Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

Working Conditions Based on Location:

Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.

Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.

Note:

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

About Applied Digital:

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Position Summary:

Applied Digital is seeking a Controls Subject Matter Expert (SME) to join our growing organization. This role will play a key part in supporting initiatives such as supporting commissioning of new buildings, team training, and operations team support. The Controls Subject Matter Expert (SME) will need to have technical expertise in controls systems, hardware diagnostics, and cross-functional collaboration to ensure operational excellence and system integrity.

Key Responsibilities

• Diagnose and resolve complex issues in electronic and digital controls systems.
• Maintain and repair control system hardware, including controllers, sensors, relays, actuators, and integrated mechanical/electrical components.
• Analyze equipment performance data to identify efficiency opportunities and implement system optimization strategies.
• Review operating equipment data for efficiency improvements while making adjustments accordingly.
• Collaborate with cross-functional teams and manage controls vendors to support site operations, component upgrades, and configurations.
• Communicate any controls issues or process improvements with site management.

Basic Qualifications

• Bachelor's degree in engineering, Computer Science, or a related field, or equivalent experience
• 5+ years of hands-on experience in control system programming and commissioning.
• 3+ years of relevant industry experience.
• Expertise in control equipment design, maintenance, troubleshooting, testing, and/or construction.
• Excellent communication skills, both written and oral.
• Ability to work effectively in a highly collaborative and fast-paced environment.

Preferred Qualifications

• Prior experience in the data center industry.
• Hands-on experience with Programmable Logic Controllers (PLCs).
• Hands-on experience with Direct Digital Control (DDC).

Essential Skills:

• Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs.
• Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners.
• Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments.
• Accountability: Takes ownership of assigned tasks and follows through with minimal supervision.
• Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation.
• Time Management: Manages time effectively to meet performance expectations and service levels.
• Integrity: Adheres to company policies, safety protocols, and professional ethics always.
• Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations.
• Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance.
• Security Compliance: Maintains awareness of data center physical and logical security expectations.
• Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings.

Physical Requirements:

• Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.

Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Project Manager – Campus Construction Role:

As a member of the company's Design & Construction team, the Project Manager for Offsite & Infrastructure is responsible for planning, coordinating, and executing all non-building-specific scope associated with campus development. This includes offsite utility work, substation and power delivery infrastructure, AHJ-mandated improvements, site-wide logistics, and other enabling works required to support vertical construction.

This role operates as the single point of accountability for offsite and enabling scope while also serving as a supporting Project Manager to the Senior Project Managers responsible for individual buildings. The position is campus-based and requires close coordination with utilities, municipalities, design consultants, contractors, and internal stakeholders to ensure offsite work aligns with building schedules, budgets, and commissioning milestones.

Key responsibilities include permitting, coordination with procurement of vendor products and services, contracting, construction management and administration, document control, invoice processing and change management, coordination with commissioning, documentation closeout, and turnover for all assigned scope. This role will also support process improvement initiatives and interdepartmental coordination across development, engineering, operations, and external authorities.

Projects include but are not limited to:

• Offsite utility infrastructure including power, fiber, water, sewer, and roadway improvements
• Substation and utility interconnection scope, including coordination with utilities and transmission providers
• AHJ-required improvements such as roadway upgrades, drainage, traffic control, and permitting-driven infrastructure
• Site-wide logistics planning and execution, including access roads, laydown areas, crane paths, and campus sequencing
• Enabling and early works packages required to support vertical construction across multiple buildings
• Support of Senior Project Managers through schedule integration, risk identification, procurement coordination, and issue resolution

Entitlements & Property Development:

• Assist Real Estate Acquisitions, or other APLD stakeholder responsible for managing the site development process with site exploration and diligence as required by AHJ processes, and in order to assist the Design Manager and Design Team with information crucial to informing the design
• Acts as owner's representative for all offsite and shared campus infrastructure and manage all applicable vendors

Preconstruction/Predevelopment:

• Lead, in coordination with the Campus Project Director, Design Manager, and other stakeholders, the development of budgets related to offsite works, utility infrastructure, substations, AHJ-mandated improvements, site logistics, and other enabling campus scope.
• Lead, in coordination with the Campus Project Director and Design Manager, the development of schedules for offsite and enabling works, ensuring alignment with overall campus milestones and individual building schedules.
• Lead the development and issuance of Requests for Proposals for offsite infrastructure, utility work, substation scope, site logistics packages, and other enabling construction services.
• Assist the Design Manager, Campus Project Director, and Procurement team with RFP development for building-related scopes as needed.
• Lead the leveling of proposals for offsite and enabling work packages, including scope validation, schedule impacts, risk, and cost comparisons.
• Lead the evaluation and recommendation of contractors for offsite and enabling scopes.
• Assist in the evaluation and selection of General Contractors for vertical construction packages.

Construction Management, Administration & Document Control:

• Manage all aspects of assigned campus and offsite construction scope to ensure expectations for scope, schedule, budget, safety, and quality are achieved. This includes utilities, substations, AHJ-required improvements, site logistics, and other enabling works supporting vertical construction.
• Produce weekly project reporting for offsite and campus-wide scope summarizing key risks, schedule milestones, variances, budget status, and interface impacts to individual building projects.
• Lead project kick-off meetings, contractor coordination meetings, and utility/AHJ coordination meetings for all offsite and enabling work packages.
• Support Senior Project Managers by aligning these activities with building construction sequencing and milestones.
• Lead campus-wide readiness and enabling-work coordination efforts required to support building construction and commissioning, ensuring offsite infrastructure and shared systems are delivered in alignment with overall campus readiness goals.
• Ensure all occupancy, turnover, and punch list requirements related to offsite and campus infrastructure are completed efficiently and in alignment with building turnover schedules.
• Participate in building-level meetings as requested by the Campus Project Director to address cross-scope issues, clarify responsibilities, and maintain alignment with campus execution plans.

Billing and Invoice Processing & Change Management:

• Ensure timely submission and review of invoices for third-party vendors associated with offsite infrastructure, utilities, substations, AHJ-required improvements, and campus-wide enabling works.
• Review and approve invoices for assigned campus and offsite vendors to ensure accuracy, contract compliance, and adherence to approved budgets and payment terms.
• Verify invoices meet Accounts Payable requirements, including appropriate backup, level of detail, and alignment with executed contracts and approved scope.
• Review and manage change order requests for third-party vendors performing campus, offsite, and enabling scope, ensuring compliance with contract terms and proper approval prior to payment.
• Review General Contractor pay applications on a limited, scope-specific basis, focused solely on campus logistics, enabling work, and offsite infrastructure components included in the GC's billing.

Closeout & Turn-over:

• Assist with the collection, audit, and delivery of As-built Documents, Operation and Maintenance Manuals, Warranties, and other closeout documents to Data Center Operations team from the General Contractor. Save for record in Construction folders.

Knowledge, Skills & Abilities:

• Knowledgeable of the Permitting and Inspections processes
• Proficient at reading and understanding design drawings and specifications
• Understand CPM scheduling methodology
• Knowledgeable of the design process and designers construction administration process
• Knowledgeable in design characteristics, installation, and operation of all major infrastructure systems involved in both data center and base building operations
• Knowledge of large and complex mechanical and electrical systems
• Experienced in writing Requests for Proposals, reviewing and evaluating vendor proposals and drafting and executing contract documents
• Exceptional communication and problem-solving skills
• Knowledge of and familiarity with standard commercial design and construction contracts
• Knowledge of equipment purchasing agreements
• Experienced in cost estimating and budget building in the CSI Master Format
• Proficiency with AutoCAD, Bluebeam, Microsoft Project, Excel, Word, PowerPoint
• The ability to work and communicate with a variety of personalities and cross functional groups

Education/Experience:

• Degree in Construction Management, Engineering or Architecture is preferred
• 3+ years of commercial construction project management experience
• Experience leading and managing design teams is required
• Project management experience on data center projects is preferred
• Experience with budget analysis & cost tracking, scheduling, progress reporting, change order management, and procurement of vendor services is required
• Experience with cash flow analysis is preferred

Travel:

Onsite Role

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms.

We are:

• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.

We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Senior Field Superintendent Role

The Senior Field Superintendent will directly supervise and coordinate construction activities of the datacenters that are being constructed and report directly to Applied Digital's Campus Project Director. The Superintendent will play a critical role in ensuring the project's success by monitoring and facilitating collaboration among Applied Digital, contractors, subcontractors, 3rd party vendors/contractors, and regulatory bodies. This position requires a unique blend of technical expertise, communication skills, and project management acumen.

Projects include but are not limited to:

• Development of ground-up data center buildings
• Redevelopment or upgrade of existing properties to state-of-the-art data centers
• Expansion of data centers and critical infrastructure within existing facilities or on existing property
• Large customer fit-outs and retrofits to accommodate customers occupancy and deployment needs

Duties:

Scope Specific

• Depend on qualifications, this role is available to Mechanical and Electrical scope expertise. The roles of Senior Electrical Superintendent of Senior Electrical Superintendent are available to the right applicants
• Duties as outline below would apply with an emphasis on the specific scope

EH&S Job Site Specific (Primary and Supporting Role):

• Collaborate with APLD on site EH&S to establish and sustain site health, safety, and security controls in accordance with corporate objectives

Procurement (Primary Responsibility):

• Ensure the GC is properly managing site logistics for APLD owner furnished equipment. Know and understand the full OFCI process and what gear is coming and when.
• Work with Project Manager to receive approved submittal for all owner-furnished equipment. Ensure that the general contractor has a process for managing OFCI documentation and is receiving the appropriate documents.
• Inspect and check-in all Applied Digital-furnished equipment and materials that arrive to the jobsite

Construction Management, Administration & Management (Primary Responsibility):

• Be on site on behalf of APLD Monday – Friday 7A – 5P, exact times and days may fluctuate, to monitor construction activities. Weekday evenings and weekends may be needed pending project schedule. Respond on an as-needed basis to emergencies.
• Make APLD aware of neighbor or other local jurisdiction complaints or issues.
• Participate in GC-led weekly meetings which may include, but is not limited to: OAC, subcontractor coordination, pull planning, design, BIM/VDC meetings, RFI/Submittal, etc.
• Provide onsite technical Construction SME support, ROJ dates, visual inspection and/or observation for construction quality control of OFCI and CFCI equipment and Supply chain management
• Management of team members, key stakeholders, neighboring properties, contractors, utility providers and inspection agencies
• Address any disputes or conflicts that may arise during the project, working collaboratively with all parties to find mutually acceptable solutions. Escalating to Project Manager team when appropriate.
• Know and understand key schedule milestones.
• Actively track contractor activities in alignment with schedule. Will be responsible for communicating schedule impacts, delays, and issues.
• Prepare succinct and clear reports on project progress on a monthly/weekly basis or as needed including plan, actual, variance, risk, and mitigation measures.

Quality Control(Primary Responsibility):

• Manage onsite job photography.
• Take time to understand the GC's Quality Control plan. Work with the Project Manger to ensure the plan adheres to APLD provided specifications.
• Manage the on-site QA/QC inspection process to drive closure of punch-list items and an expeditious turnover to Operations.
• Develop/monitor quality program metrics to evaluate the project's performance. Analyze metrics to understand the root cause of any problematic trends and then work with the applicable parties to correct those items.
• Ensure contractors are adhering to site cleanliness plans and following industry best practices for Data Center construction i.e. – (no dust producing activities in critical spaces, etc)
• Review/Management of owner provided specialty testing and inspections contractors

Site Security (Primary Responsibility):

• Ensure the GC manages the site to the agreed upon site specific security plan.

Billing and Invoice Processing & Change Management (Primary Responsibility):

• Assist in pay monitoring and control to ensure that the project remains within budgetary constraints. Review with the Applied Digital Project Manager change orders and pay applications from the contractor and vendors.

Commissioning & Training (Supporting Role):

• Assist as required with Engineering team and CxA for startup and Commissioning.

Closeout & Turn-over (Primary Responsibility):

• Coordinate with Project Manager and APLD Engineering/Turn over team to collect and review of Turnover Package for completeness and accuracy to support transition of completed projects to Operations.

Other

• Promote and demonstrate the behaviors consistent with an APLD Construction Manager in being: Proactive (we encourage hustle fouls), leader in the room (set the example), be an energy supplier (leave people better than how you found them)
• Manage special or atypical projects as assigned
• Assist Sales or finance as directed by Supervisor
• Facilitate interdepartmental coordination in consultation with Supervisor, including but not limited to DCO, Accounting, Finance, Procurement, Engineering
• Assist or lead, in consultation with Supervisor, department process improvement initiatives
• Act as APLD site logistics lead – office trailer, signage, equipment, UTVs, etc. set up and management
• Manage tour requests and site visits on behalf of APLD.

Knowledge, Skills & Abilities:

• Excellent listening and strong communication skills.
• Ability to identify and resolve complex issues.
• Ability to create and support team morale.
• Apply critical thinking and logic to problem solving.
• Articulate contract and technical matters clearly
• Exceptional communication and presentation abilities.
• Demonstrated understanding of building processes and systems.
• Work scope requires understanding of cost estimating, budgeting and forecasting.
• Demonstrates an unwavering commitment to foster a safe work environment.
• A strong work ethic and a "can-do" attitude.
• Self-starter and ability to work independently
• Strong cultural fit with Applied Digital and willingness to work collaborative on the execution of this project.

Basic Qualifications

• 10+ years of experience in commercial, industrial, or mission-critical construction preferred
• Work experience with Microsoft Office Suite and project management software
• OSHA 30 Certified or willing to achieve.
• Understanding of CPM Schedule Logic

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months