Information Technology Jobs in Key West

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Why Become a Shopper with DoorDash?

Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. 

Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
• Control your time: Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
• Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
• Quick and easy start: Sign up in minutes and get on the road fast.*

Basic Requirements

• 18+ years old** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Become a Shopper

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app
• Activate your Red Card in the Dasher app***

*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.

*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

“WHEN YOU WORK FOR US, WE WORK FOR YOU.” Travel Cath Lab Tech

Weekly Gross Pay: $2548.00 - $2748.00

Location: Key West, FL, United States

Start date: 3/30/2026

Assignment length: 13 Weeks

Minimum years of relevant experience in healthcare: 2 years

Job type: Traveler

Shift: Day (4x10)

Certifications: ARRT(R)/BCLS/BLS - American Heart Association/RCIS

• 13-week travel contract
• Competitive weekly pay package
• Work with an experienced clinical and recruiting team
• Quick start options available (inquire for details)

Titan Medical is looking for travelers to fill a Travel Cath Lab Tech position for a 13-week assignment in Key West, FL! Call Titan for additional details. (866) 332-9600

• Day-one medical, dental & vision insurance
• Loyalty bonus after 2,080 hours
• Life and short-term disability
• 401(k) with employer match
• Referral bonus up to $1,500
• 24/7 recruiter support
• Licensure and CEU reimbursement
• Experienced clinical team available to support you throughout your assignment
• Titan Medical App available on the Apple Store & Google Play

Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:

• Build a strong traveler profile by improving your résumé and showcasing your skills
• Increase your chances of landing the assignment you want
• Travel with a top healthcare staffing company in the industry

Ready to apply or want more information?
Call (866) 332-9600 to connect with Titan Medical today!

• Medical, Dental, Vision Insurance
• Life and Accident insurance (100% employer paid premium)
• Long-term disability income protection (100% employer paid premium)
• Optional Short-term disability
• Optional life insurance buy-up, spousal and child coverages
• Paid Time Off
• Supplemental insurance
• 401K retirement plan with employer contributions
• Legal/credit protection services

• Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner.Answers phone calls, providing price quotes and other information.Pulls and fills orders from stock.Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number.Makes sure all internal requests for parts are billed on service repair order.Issues and tracks requested shop tools to technicians.Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.Sets up orders for daily shipment, delivery, or pick-up.Participates with the parts manager in maintaining a lost sales tracking program.Maintains professional appearance.

• Strong automotive knowledge.
• Comfortable with ambiguity in a dynamic, changing environment.
• Unwavering commitment to ethical business practices.
• Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.

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Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States.

Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.

This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.

Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.

Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.

OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.

See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

• Emotionally stable
• Responsible
• In good physical health
• Non-smoker
• Has had at least one successful pregnancy
• Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

Home Infusion Registered Nurse – Accredo Specialty Pharmacy

Join Accredo Specialty Pharmacy, part of Evernorth Health Services, and bring your nursing expertise to patients where they feel most comfortable—their homes. As a Home Infusion Registered Nurse, you’ll deliver life-changing care while building meaningful relationships and driving positive health outcomes.

Responsibilities:

• Provide safe and effective administration of IV infusion medications in patients’ homes.

• Partner with pharmacists and care teams to ensure holistic patient well-being.

• Document assessments, treatments, and progress to maintain accurate patient records.

• Serve as the primary point of contact for patient updates and care coordination.

• Demonstrate autonomy in clinical decision-making to achieve optimal outcomes.

Required Qualifications:

• Active RN license in the state of practice.

• Minimum 2 years of RN experience.

• At least 1 year in critical care, acute care, or home healthcare.

• Proficiency in IV insertion and infusion techniques.

• Valid driver’s license and ability to travel within a large geographic region.

• Ability to do multiple patient visits per week, including some evenings and weekends as needed.

Preferred Qualifications:

• Bachelor of Science in Nursing (BSN).

• Experience with specialty pharmacy or infusion therapy programs.

About Evernorth Health Services

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

We are seeking a Service Advisor for our Keys Auto Center stores! 

Owner loyalty, customer satisfaction, and retention are the primary functions of the Service Consultant. Other responsibilities include department profitability, protection of dealer’s assets, product knowledge, meeting promise times for the customers, labor and parts sales, customer relations, work area and customer area housekeeping, and maintaining accurate legal documents and customer records.

• Maintain Customer relations with all existing and future clients and businesses.
• Attempt to resolve any customer concerns or seek the appropriate management contact to assist.
• Plan and coordinate known appointments that will be arriving the next day.
• Answering service calls and following up in a timely manner.
• Review all monthly specials, learn current service menus and review sublet vendor services.
• Maintain department and customers service files and review for accuracy before sending to final scanning.
• Determine and discuss alternate transportation needs with customers.
• Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual.
• Process after hours drop off vehicles and towed in vehicles.
• Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual.
• Promote the sales of labor, parts, sublet services and accessories to meet the customer’s needs.
• Provide customer with accurate estimates and completion times.
• Obtain customers signature on all repair orders, document agreements, and credit card payment slips.
• Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order.
• Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded.
• Maintain a customer satisfaction inquiry score above national average.
• Maintain a well-groomed appearance and uniform while performing job duties or away at training.
• Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry.

• High school diploma or general education degree (GED) required.
• Three years’ experience writing service or related experience/training.
• Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email.
• Ability to effectively present information and respond to questions from management, employees and customers.
• Ability to calculate figures and amounts such as discounts, taxes, and percentages.
• Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation.
• Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary.
• Valid Driver’s License and clean driving record.

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• Performs work as outlined on repair order such as oil change, tune-ups, checking/replacing fluid levels and tire rotation with efficiency and accuracy, in accordance with dealership and factory standards.Diagnoses cause of any malfunction and performs repair with use of testing and diagnostic equipment.Communicates with parts department to obtain needed parts.Saves and tags parts of the job if under warranty or if requested by the customer.Examines assigned vehicle to determine if further safety or service work is required or recommended using checklists.Communicates with service advisor and customers immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Provides labor and time estimates for additional work.Documents all work performed and recommended on the repair order.Road tests vehicles when required or refers to the test technician.Participates in manufacturer-sponsored training programs, schools, and events.Keeps abreast of manufacturer technical bulletins.Supervises work of any apprentice technicians as assigned.Reports machinery defects or malfunctions to supervisor.Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.Keeps shop area neat and clean.Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Operates all tools and equipment in a safe manner.Reports any safety issues immediately to management.

• High School Graduate or General Education Degree (GED) is required.
• Valid Driver License and clean driving record.
• Ability to read and comprehend instruction and information.
• Ability to use a computer to search for bulletins or technical information. 

• Ability to provide your own tools. (All manufacturer specific/special tools will be supplied by the dealer to share).
• ASE certification is preferred.
• Must supply your own OSHA approved footwear.

• Relocation Assistance
• Medical Insurance
• Wellness Incentives
• Dental
• Vision
• Long-term disability income protection (100% employer paid premium)
• Optional Short-term disability
• Life and Accident insurance (100% employer paid premium)
• Optional life buy-up, spousal and child coverages
• Supplemental insurance
• 401K retirement plan with employer contributions
• Legal service
• Lending service

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