Information Technology Jobs in Kannapolis, NC

$15 per hour! The Guest Service agent is responsible for greeting and checking in guests, as well as processing payments, informing guests of the package elements
while ensuring front desk efficiency.

• Interacts with guests in a friendly, courteous, and professional manner. Registers guests, assign rooms, check out guests, arrange for special requests, provide hotel and area information, answer phones, and ensure that all operating procedures are followed.
• Dispenses and accounts for package tickets and discount coupons. 
• Accurately totals guest balances and collects payment.
• Uses proper mail, package, and message handling procedures.
• Effectively resolves guest concerns and issues with use of minor compensation.
• Provides guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Carowinds attendance requirements as outlined in SixFlags attendance policies.
• Adheres to Carowinds Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.

• Must be outgoing and able to handle multiple tasks at once in a fast paced environment.
• Must have thorough knowledge of room types, locations within the hotel, room availability, and room rates.
• Must have strong cash handling skills, including knowledge of processing check and credit card payments.
• Must have strong clerical skills.
• Must be able to type at least 20 WPM.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

$15 / hour

As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: 

• Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner
• Sell amusement park tickets
• Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
• Maintain property key control
• Stock the Market
• Maintain inviting lobby
• Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Six Flags parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

Positions are currently available for those who are 18 or older.

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

• Charismatic attitude and spirit to serve
• Ability to operate a computer and learn the property management system
• Previous hotel front desk experience required
• Previous Marriott experience a plus
• Have independent problem solving skills and sense of urgency
• Ability to work as a team in a fast-paced environment
• Ability to remain calm during emotionally charged situations
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• You!

Job Status/Type: Full time

Position Level: Level II

Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.

Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job.

Benefits:

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• Maintenance-specific scholarships available
• FREE entry to ALL our parks and water parks!

Perks:

• Yearly maintenance appreciation week celebration
• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Job responsibilities include but are not limited to:

• Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory.
• Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions.
• Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner.
• Communicates the status of assigned rides both verbally and in written format.
• Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices.
• Reads, understands, and applies information from manufacturer’s manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required.
• Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc.
• Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor.
• Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs.
• Meets Six Flag’s attendance requirements as outlined in Six Flag’s attendance policies.
• Adheres to Six Flag’s code of conduct including costuming and grooming standards as outlined in employees’ Guidelines and other park/division specific policies and procedures.
• Performs other duties as assigned.

Knowledge, Skills & Abilities: Strong knowledge of control processors, components, and communication networks used in real-time industrial applications. Strong proficiency in developing and reading one-line diagrams, and technical documents. Proficient at maintaining various rides and attractions. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills.

Education: High school diploma or equivalent. 

License or Certification: Must meet location-specific requirements to work on specific rides and attractions. State or provincial certifications and/or licensing within if applicable in state. Valid driver’s license. Welding certification preferred.

Experience: Typically requires 4-6 years mechanical maintenance experience, including at least 2 years working on rides.

Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.

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