Information Technology Jobs in Independence Ohio
328 positions found — Page 3
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Agrana Fruit seeks to hire a New Product Lead Developer to join our Food Preparations team in Brecksville, OH!
AGRANA Fruit is the global leader in delivering healthy and delicious fruit solutions in one of the fastest growing segments in the food industry. We partner with our customers to develop innovative products across multiple categories including refrigerated & frozen dairy, bakery and food service. Our team of experts are passionate about the wonderful world of food and meeting the needs of consumers around the world.
The role of Lead Developer is to drive technical solutions for key customer accounts through hands-on product development and through managing others. This role will handle projects with the highest complexity and act as the main customer contact for new product development within their respective accounts
New Product Development Lead Developer Job Responsibilities:
- Responsible for all development and innovations for specific customer accounts. Manage customer requests, project status tracking, required research, formula development, sample submissions, internal and external documentation, product scale-up, and post-launch review.
- Prioritize all experimental and analytical test requests within the broader NPD team in coordination with peers.
- Manage base business requests for documentation in relation to raw material and finished product data specification.
- Perform application and shelf-life testing of products to ensure product performance.
- Research new ingredients and technologies in order to gain competitive advantage or transformation savings; contribute to pipeline development.
- Reporting of Product Development activities to Sr. Director NPD.
- Manage 2-3 Product Development team members which includes performance, project assignment, technical coaching and training.
- Manage multiple concurrent projects and/or projects with multiple work streams that require input from cross-functional stakeholders.
- Develop and maintain strong relationships with Agrana and key customer stakeholders. Consult with stakeholders on their current operations, suggest improvements, and collaborate on change management.
New Product Developer Fundamental Requirements:
Education / Training:
- BS in Food Science, Food Technology or relevant STEM degree
Know-how / Professional Experience:
- 8-10 years’ progressive experience in a R&D or Product Development role.
- Prior supervisory experience is a plus
- Strong organizational and project management skills.
- Strong interpersonal and communication skills.
- Solid foundation in analytical techniques for food and beverage applications.
- Knowledge of stabilizer systems, colors, flavors, and other food ingredients.
- Must be willing to taste products with dairy, sugar, gluten, and other common allergens.
- Knowledge of PLM systems, MS Windows, MS Office, etc. SAP Experience a plus.
- Ability to manage multiple priorities within a fast-paced environment.
If interested, apply online at or e-mail your resume to
Job description
Office Evolution – - is a leading virtual office and executive suite company. We’re seeking an organized, professional Community Coordinator to support daily operations and enhance member experience at our Independence, OH location.
At Office Evolution, our Community Coordinators have a passion for small business and a natural curiosity about business people. We love being involved in the success of our clients.
In our business centers we provide services such as meeting space, live answer of telephones, professional mailing address, and dedicated offices. Our clients are typically local small businesses with 1-5 employees. Our culture is fast-paced, entrepreneurial, creative, fun, efficient and family-oriented. Team members pitch in and help in every department as needed.
Role Summary: The Community Coordinator is the front-line representative for members and visitors, responsible for day-to-day office operations, member support, and administrative tasks that keep the coworking space running smoothly. This role combines customer service, operations, and light facilities/technology coordination.
Key Responsibilities
- Serve as primary front-desk contact: greet visitors, manage check-ins, answer phones, calendar scheduling, mail handling, and respond to member inquiries (in-person, phone, email, chat).
- Maintain coworking schedules: meeting room reservations, event calendars, and shared-space availability.
- Supports our social media presence with postings on our various accounts to help our exposure in the community.
- Handle administrative tasks: mail/package distribution, supplies inventory and ordering, recordkeeping, and basic bookkeeping support (invoicing, expense tracking).
- Support light facilities and IT: coordinate with vendors/maintenance, troubleshoot common connectivity issues, and escalate technical problems.
- Assist with community programming and events: setup/breakdown, attendee registration, and on-site support.
- Enforce community policies and maintain a professional, welcoming environment.
- Reports to: Community Manager
Required Qualifications
- 2+ years of administrative, customer service, or hospitality experience; coworking or office operations experience preferred.
- Excellent interpersonal and communication skills; professional front-desk presence.
- Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
- Comfortable with common office technology: Google Workspace or Microsoft Office, booking systems (e.g., OfficeRnD, Nexudus, Skedda), basic networking troubleshooting.
- Reliable, proactive, and able to work independently with minimal supervision.
- Ability to lift/move light equipment (up to ~25 lbs) and stand for extended periods during events.
- Ability to gain notary certification.
Preferred Qualifications
- Experience with community management, event coordination, customer service, or facilities management.
- Familiarity with CRM (Hubspot, Yardi), payment processing systems, and basic bookkeeping tools (QuickBooks, Stripe) is a great plus.
Compensation & Benefits
- Competitive wage
- Paid time off & holiday pay
- Dynamic, collaborative work environment with growth potential.
Office Evolution is an equal opportunity employer.
Master Machinist - 1st shift, M-F, 7am-3:30pm $31.23/hr
Make Your Mark. Shape Your Future.
STANLEY Engineered Fastening is the global leader in precision fastening and assembly solutions, with a history spanning nearly 100 years. Our portfolio features industry-leading brands such as Avdel, Integra, Nelson, Optima, POP, and Tucker. We empower engineers in Automotive, Aerospace, and Industrial sectors with innovative products that ensure efficiency, reliability, and quality in manufacturing processes. We pride ourselves on fostering a culture of innovation and creativity. Our skilled team develops, manufactures, and distributes cutting-edge fastening and joining solutions to meet modern engineering and manufacturing challenges.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join us and be part of a company at the forefront of technological evolution, delivering solutions that shape the future of the fastening industry.
What You'll Do
As a Master Machinist, you'll be part of our SAT team located in Highland Heights, OH. You'll get to:
- Set up and operate machining equipment to produce parts with minimal training and supervision
- Understand close tolerance machining, generally low volume critical components
- Read blueprints, understand G.D.&T. ,sketches, and process routings.
- Perform inspection of machined parts
- Operate computer as required for production tracking
- Perform general preventative maintenance of machines, including chip removal, coolant maintenance and maintaining lubricant levels
- Able to keep work area clean
- Good attendance and punctuality
- Maintain a clean and safe work environment
- All other duties as assigned
Who You Are
You always strive to do a good job...but wouldn't it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. You also have:
- HS Diploma or equivalent required. Additional education preferred.
- Minimum of 3 years of setting up and running manual lathes.
- Minimum of 4 years of setting up and running manual vertical mills.
- Minimum of 5 years of experience with set-up, operation and conversational programming of CNC lathes (preferably with Okuma controls) or 5 years of set-up and operation of CNC vertical mills with Fanuc Controls.
- Willingness to learn the operation of various other machines and equipment.
- O.D. Cylindrical grinding and surface grinding experience preferred
- 0\" to 6\" O.D. micrometers, 0\" to 6\" depth micrometers, dial calipers 'tenths' and scale dial indicators
- Ability to work overtime as required.
- Basic reading, math, and computer skills
- Interpersonal skills appropriate for interaction with fellow employees and management
- Must be capable of lifting up to 35 lbs. without assistance and up to 250 lbs. with mechanical assistance.
What You'll Receive
You'll receive a competitive salary and a great benefits plan:
- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the #1 tools and storage company, with a leading presence in engineered fastening. We're visionaries. Industry 4.0 innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
We Don't Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art \"smart factory\" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You'll Also Get
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (86 or at [email protected]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal ( )
As a Color Formulator, you will identify the pigmentation of automotive-grade color standards and match them across different refinish paint systems. You will manage a high-volume lab workload, maintain efficient processes, and ensure understanding of paint technologies to deliver color perception across product lines. You will expand your knowledge of color theory, formulation, pigmentations, and application techniques while sharing expertise with peers and supporting overall lab goals.
PPG offers excellent medical, dental, and vision benefits; matching 401k + retirement savings; and paid vacation, holiday pay.
This is a 2nd shift position (2pm-10:30pm) with 1st shift training the first 6+ months.
Key Responsibilities- Apply color theory, spectrophotometers, electronic microscopes, color software, and refinish paint technologies to identify pigmentation issues and match automotive color standards.
- Manage multiple paint lines and laboratory workflow to ensure efficient throughput in a high-volume environment.
- React quickly to shifting priorities and complexities while maintaining productivity goals using processes such as Kanban.
- Align different refinish paint systems in color space relative to OE standards and other PPG/Nexa product lines to ensure transparent and consistent color perception.
- Deepen knowledge in color theory, formulation, pigmentations, application techniques, and new paint technologies.
- Develop understanding of business and customer needs as they relate to the color function.
- Share expertise and help grow other formulators and color formulation interns.
- Potentially supervise production color lab activities and personnel.
- Support achievement of 5090 approvals per month and maintain color matching productivity of.35.40, with an expectation of 80%+ color approvals.
- 1+ years of experience in color matching within paint technologies (Refinish experience preferred).
- Perceive color properties and logically adjust formulations to achieve accurate matches.
The salary range for this position is $60,000-$70,000.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Republic Powdered Metals, Inc.; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and Pure Air Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3,000 people across North America.
GENERAL PURPOSE OF THE JOB:
The 2nd Shift Production Supervisor will oversee the day-to-day manufacturing activities of their respective shift to meet daily, monthly, quarterly, and yearly productivity goals. The position will provide leadership for the hourly associates, driving the lean process to maximize growth, throughput, customer service, and cleanliness. Other responsibilities include improving workforce flexibility, reducing operating costs, supporting Lean Six Sigma initiatives, including Small K and process improvements, and holding their employees accountable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Leads the activities of the team members in the production of quality products in accordance with work instructions and company policy, to ensure a quality product delivered on time.
- Responsible for implementing and maintaining safety standards, as required by law and company policy.
- Implements Skill Sets and job-related training for all employees on the shift.
- Coaches and provides technical and Supervisory expertise to resolve processing issues and creates and ensures corrective actions are implemented.
- Manages the execution of the Production Schedule.
- Supervisory responsibilities include management of employee performance, hiring, discipline, development, and resource planning.
- Implements and reviews SOPs and drives compliance standards.
- Utilizes problem-solving techniques and teamwork-building strategies to meet or exceed the facility's key operating statistics.
- Facilitates workflow management, workforce scheduling, and team members’ placement to ensure the facility and company goals are successfully met or exceeded.
- Conducts leads or implements the appropriate lean process audits.
- Maintains adherence to company policies, standard work, safety standards, and good housekeeping practices.
- Learns and performs training on the SAP production modules.
- Participates in scheduled Gemba walks and drives resolution to identified wastes and issues.
- Uses DAKOTA software as a compliance tool for environmental health and safety.
- Leads Daily Tier meetings with Production Associates. Posts constraints and drives resolution in a timely manner.
- Enforces plant housekeeping standards.
- Performs other job duties, as assigned.
EDUCATION:
- Bachelor’s degree from a four-year college or university.
EXPERIENCE:
- Four to ten years’ related experience and/or training.
- Demonstrated experience working hands-on in a manufacturing production environment.
- Minimum of three years of direct supervisory experience.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
- Excellent verbal and written communication.
- Proficient in Microsoft Suites and Statistical Analysis.
- SAP applications and other Enterprise Resource Planning (ERP) utilization.
- Proven facility and leadership.
- Labor relations and negotiation.
- Interact with all levels of the organization.
- Knowledge of arithmetic, “Lean” concepts, Lean Six Sigma, ISO procedures, and their applications.
BENEFITS:
- Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance-Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
OUR CLIENT
Judson Senior Living is a leading, mission-driven senior living organization dedicated to delivering exceptional care and innovative health services to residents and community members alike. With a longstanding reputation for excellence and a commitment to advancing quality of life, they are seeking a dynamic clinical executive to join their leadership team.
The Judson Smart Living philosophy is focused on living the way you choose. Judson offers three unique continuing care communities featuring independent senior living in Cleveland, Ohio. Residents of our independent living communities are secure in knowing that they have the option to modify their living arrangements to suit their specific needs at any given time.
Judson Parkand Judson Manorare located in the Cleveland Heights and University Circle neighborhoods, andSouth Franklin Circleis located in the picturesque Chagrin Valley. Each senior living community offers a comfortable maintenance-free lifestyle with engaging lifelong learning opportunities and wellness programs. To learn more visit: SUMMARY
The Vice President, Health Services is a pivotal leadership role responsible for driving strategic clinical initiatives, elevating care delivery models, and ensuring regulatory compliance across all health services. This leader will champion partnership-building with medical professionals and hospital systems, oversee the integration of cutting-edge technologies and evidence-based practices, and play a central role in strategic planning alongside the corporate team. The successful candidate will have the opportunity to inspire teams, advance clinical innovation, and make a tangible impact on the lives of residents and the wider community.
REQUIREMENTS
- Lead the strategic direction and operational management of all health services and social work departments, ensuring the highest standards of patient care and efficiency.
- Oversee infection control, medical records, and continuous quality improvement initiatives.
- Collaborate closely with the Medical Director to refine clinical protocols, ensuring care meets the evolving needs and expectations of residents.
- Build and nurture relationships with hospital partners, medical professionals, and clinical service providers (such as physical therapy, wound care, and dental specialists).
- Initiate and oversee clinical innovation projects, including research collaborations and grant-funded initiatives with the Judson Foundation.
- Maintain rigorous regulatory compliance and champion exceptional resident experiences.
- Monitor resident satisfaction and clinical trends, implementing improvement strategies as needed.
- Provide strategic oversight and leadership for the integration of healthcare informatics, EMR systems, and emerging technologies.
- Lead clinical compliance programs, including HIPAA and QAPI, and ensure robust data reporting and analytics.
- Serve as a key organizational leader, providing guidance to clinical and non-clinical departments and representing the organization in professional alliances such as AgeNet and Leading Age.
- Offer clinical support and coverage as part of an executive on-call rotation.
KNOWLEDGE, SKILLS AND ABILITIES
- Bachelor’s degree in Nursing (BSN) required; Master’s degree in Nursing, Public Health, Business Administration, or Healthcare Administration strongly preferred.
- At least 10 years of progressive clinical management experience, including leading large teams, driving healthcare policy implementation, and managing complex healthcare systems.
- Demonstrated track record of building effective partnerships with community organizations and healthcare providers.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Strong financial acumen, with experience managing complex budgets and making data-driven decisions.
- Expertise in performance improvement, patient safety, and regulatory compliance within a healthcare environment.
- Strategic vision and problem-solving abilities to set and achieve ambitious operational and financial goals.
This is a unique executive opportunity to shape the future of senior health services with an organization that values innovation, collaboration, and resident-centered care. If you are a visionary leader committed to excellence, please submit your interest in confidence to:
Linda Gray | Managing Director, Executive Search Non-Profit
Description
Principal Advisor, Central Sterile Processing (System‑Level Strategic Leader)
Reporting directly to the Senior Director of Perioperative and Procedural Services, the Principal Advisor for CSP serves as the system's senior subject‑matter expert and strategic leader for this procedural domain. In this capacity, the leader will functions as an enterprise‑level authority responsible for establishing standard practices, policies, and procedures for daily operations. The role also provides oversight and input into the system capital replacement plan and operational KPIs. Additionally, this role leads accreditation readiness efforts and partners closely with the Quality Institute to ensure continued compliance across all UH locations. Operating within a matrixed structure, this role provides dotted‑line guidance to local operational leaders and manages a small, focused team responsible for delivering systemwide initiatives
A Brief Overview
The Principal Advisor, Procedural Areas serves as a clinical and strategic subject matter expert and resource across the health system, providing expert consultation, strategic guidance, and performance oversight for the assigned procedural areas of expertise, such as Central Sterile Processing/High Level Disinfection (CSP/HLD), Operating Rooms (OR), Endoscopy, and Cath/Interventional Radiology (IR) Labs. This role supports standardization, quality improvement, and regulatory compliance across all facilities, working collaboratively with local leaders to drive excellence in patient care, operational efficiency, and staff development. This position holds dotted-line authority to influence and support local managers and directors, aligning practices with system-wide goals, although the depending on the area, they may have direct reports. This position will develop and implement standardized departmental policies, procedures, and quality objectives. The position will also gather, analyze, and share key performance indicators (KPIs) across the system to support transparency, promote accountability, and drive continuous improvement at both the local and system levels. Additionally, this position will lead the creation and maintenance of a system-wide education and competency plan in collaboration with others.
What You Will Do
* Key Responsibilities:
* System-Level Leadership & Strategic Oversight: Serve as the system-wide clinical expert for assigned procedural specialty (CSP/HLD, OR, Endoscopy, Cath/IR) based on evidence based best practices, protocols, and technological advancement to enhance patient safety, workflow efficiency and clinical outcomes.
* Collaborate with local leaders to standardize workflows, optimize scheduling, and improve throughput and resource utilization.
* Serve as a liaison between system leadership and local procedural teams, translating enterprise-wide strategy into operational execution. Assist local leaders to translate strategic goals into operational practices across facilities.
* Lead or support initiatives to improve efficiency, safety, and patient outcomes (e.g., turnover time, block utilization, scope management, radiation safety), by utilizing process improvement initiatives using Lean, Six Sigma, or PDSA methodologies.
* Depending on the assigned procedural area, this role may include direct reports and associated people management and local budgetary responsibilities.
* Policy Development & Standardization
* Develop, review, implement, and maintain system-wide policies, protocols, and standard operating procedures related to assigned area of expertise. Partner with local leadership to support training, ensure consistent application, and monitor compliance across all sites.
* Ensure alignment with current regulatory and accreditation standards (e.g., AORN, DNV, JCAHO, AAMI, CMS, ACC). Support local leaders in preparing for surveys, audits, and inspections, ensuring alignment with standards and documentation requirements.
* Promote consistent application of best practices across all sites, including technology integration, including electronic health records (EHR), image management systems, and inventory systems.
* Training, Education & Competency
* Assist in design and deliver ongoing education programs, competency assessments, and professional development plans throughout system.
* Provide subject matter expertise for local leaders during staff onboarding and ongoing professional development activities.
* Act as a subject matter expert in regulatory standards and clinical technologies.
* Quality Improvement & Data Analysis
* Analyze system-wide performance data, audit results, and dashboard metrics to identify trends and improvement opportunities. Monitor and analyze key performance indicators (KPIs) such as volume trends, case mix, supply costs, radiation exposure, and outcomes.
* Collaborate with local teams and system leadership to develop and implement targeted quality improvement initiatives. Support audit activities and review documentation accuracy to ensure compliance with safety and quality standards.
* Participate in or lead root cause analyses and process improvement initiatives
* Regulatory & Compliance Support
* Stay current with evolving regulatory requirements and industry standards. including infection control, safety, and documentation standards.
* Serve as the internal resource for regulatory and accreditation readiness, supporting local managers in compliance efforts.
* Review and revise system-wide recommendations based on regulatory updates.
* Resource & Inventory Management
* Provide expert advice on system-wide capital equipment, instrumentation, supply chain strategies.
* Support budget planning and procurement efforts in collaboration with system and local hospital leadership.
Additional Responsibilities
* Participate in system-wide committees, task forces, and strategic initiatives.
* Foster a culture of safety, learning, and clinical excellence.
* Ensure adherence to PHI and confidentiality standards.
* Perform other duties as assigned.
* Performs other duties as assigned.
* Complies with all policies and standards.
* For specific duties and responsibilities, refer to documentation provided by the department during orientation.
* Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications
Education
* Bachelor's Degree Nursing, Healthcare Administration, Cardiovascular Technology, Radiologic Technology, or related field (Required)
* Master's Degree MSN, MHA, MBA, or related (Preferred)
Work Experience
* Minimum of 7-10 years of clinical and operational leadership experience in sterile processing (Required)
* 3+ years system-level or multi-site experience, preferably in a matrixed organization. (Required)
Knowledge, Skills, & Abilities
* Strong analytical and data interpretation skills. (Required proficiency)
* Excellent communication, facilitation, and relationship-building abilities. (Required proficiency)
* Ability to influence without direct authority and navigate complex organizational structures. (Required proficiency)
* Deep understanding of regulatory and accreditation standards. (Required proficiency)
Licenses and Certifications
* Active clinical license or certification (e.g., RN, RCIS, RCES, ARRT, CRCST, CSPDT, CER,CIS) required based on specialty. (Required)
* Specialty certifications (e.g., CNOR, CVRN, CEPS, Lean Six Sigma) (Preferred)
* Preferred Certifications: Certified Sterile Processing Manager (CSPM) or Certified Healthcare Leader (CHL).
Physical Demands
* Standing Occasionally
* Walking Occasionally
* Sitting Constantly
* Lifting Rarely up to 20 lbs
* Carrying Rarely up to 20 lbs
* Pushing Rarely up to 20 lbs
* Pulling Rarely up to 20 lbs
* Climbing Rarely up to 20 lbs
* Balancing Rarely
* Stooping Rarely
* Kneeling Rarely
* Crouching Rarely
* Crawling Rarely
* Reaching Rarely
* Handling Occasionally
* Grasping Occasionally
* Feeling Rarely
* Talking Constantly
* Hearing Constantly
* Repetitive Motions Frequently
* Eye/Hand/Foot Coordination Frequently
Travel Requirements
* 50% Hybrid/remote with regular onsite presence required. Up to 50% travel across system hospitals and procedural areas. Flexibility to adjust schedule to support early procedures or late meetings as needed.
Title: IP Operational Specialist (Patent Prosecution Paralegal/Legal Assistant)
FLSA Status: Non-Exempt
Department: Patents
Position Status: Full-Time
Manager (position): Executive Director
Salary Grade/Range: 47,000-70,000K (entry, based on experience)
Location: Cleveland, OH, 3 days in office
Last Updated: March 2026
Position Description
Renner Otto is an intellectual property (IP) law firm located in Cleveland’s Playhouse Square. We’re committed to “Advancing Innovation” because we believe that a great idea can change the world. Our highly skilled and professionally recognized attorneys have focused on protecting those ideas since 1880. We are committed to a world class work environment with very competitive compensation for outstanding work.
We are seeking an IP Operations Specialist who will be responsible for documents and processes relating to patent prosecution. IP Operations Specialists will be expected to perform all job duties with a commitment to providing outstanding value-added service to clients and maintaining an atmosphere of teamwork and continuous improvement. We are accepting applicants on an entry-level basis as well as applicants with experience.
Essential Functions and Duties
The IP Operations Specialists works with attorneys in the overall operations of the firm. Responsibilities include but are not limited to the following:
- Performs daily maintenance and overall operation of patent prosecution, including but not limited to:
- Monitoring tasks on the docket and reminding attorneys/clients as appropriate.
- Processing incoming emails/documents for the purpose of progressing accurate, timely work product
- Drafts documents and letters using proper templates based on firm standard or client-specific instructions
- Manages legal documentation and correspondence in strict confidence
- Integrates new files and records in the client/matter database
- Processes incoming correspondence from clients, foreign associates and intergovernmental agencies worldwide
- Leverages a variety of software and technology to manage work
- Takes on informal leadership roles within the team and work with the Executive Director to identify and implement administrative processes improvements
- Serves as subject matter expert by training and advising less experienced team members. May act as back up for the Lead role if required.
Required Skills
- Communication - Ability to communicate clearly and accurately both verbally and in writing.
- Computer/Technical - Expertise in MS Office products, docketing systems, firm management/e-billing software, etc. Technology savvy with a preference for working digitally
- Organization/Planning - must be able to create schedules, manage multiple priorities and accurately track extensive details.
- Legal knowledge - Knowledge of a variety of legal documentation. Able to independently manage the most complex IP functions. Deep knowledge of patents, trademarks, and intellectual property.
- Critical Competencies
- Detail Oriented – Shows a high level of care for the quality of the work and the accuracy of detailed information.
- Flexible – Able to manage multiple priorities and respond quickly/positively to shifting demands and opportunities; ability to work under tight deadlines;
- Learning Agile – Proactively learns new skills, willing/able to learn new technologies, open to feedback and willing to take direction
- Team Oriented – Prefers working in a team environment. Establishes and maintains good working relationships. Willing to help others and share knowledge and expertise.
- Professional – Communicates and behaves in a way that reflects positively on the firm and creates a great client experience.
- Demonstrates discretion – Can be trusted to handle confidential information discreetly.
- Problem Solving – Takes initiative to find ways to do things more simply and effectively
Basic Qualifications
- High School Diploma required.
- Associates or Bachelor's degree and/or Paralegal certification preferred.
- Demonstrated experience and proficiency in using software technology including Microsoft Word, Outlook, Excel.
Preferred Qualifications
- 5+ years prior experience in a legal assistant/paralegal position in an area of law a high degree of accuracy (e.g. IP, tax, real estate, transactional or environmental law)
- 3 years prior experience in IP.
- 1-2 years docketing experience.
- Demonstrated experience and proficiency in using legal software technology including IP related software
- Familiarity with Anaqua strongly preferred.
Signature HealthCARE of Terre Haute, a 176-bed facility. It is our mission as a family-based organization to revolutionize the long-term care industry through a culture of patient centered healthcare services, personalized spirituality, and real quality of life initiatives. The vision, to radically change the landscape of healthcare, forever. Through education and empowerment, we earn the trust of every patient, family member, and the community we serve.
About Signature :Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and -enabled solutions.
We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.
Are you a caring LPN looking to make strong connections and an impact on patients?
If you want to work in an environment where you can become your best possible self JOIN US! You can find opportunities to grow your career through meaningful work, leading with a servant heart, professional development, and a great team to support you!
How you Will make a Difference:
- Deliver exceptional nursing services to our patients and residents maintaining the highest degree of quality and compassionate care.
- Supervision of day-to-day activities performed by assigned nursing assistants
- Operate in accordance with Federal, State, and Local Standards, guidelines and regulations and as required by Director of Nursing.
- Confirm that all nursing personnel assigned to you comply with the written policies and procedures established by the facility.
- Possess an Active LPN license in the state of residence
- Current/active CPR Certification
- Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate and simultaneously maintain multiple projects with a high level of quality and productivity.
- Excellent technical, assessment, and documentation skills with the ability to maintain confidentiality.
- Medical, Dental and Vision – Voluntary Life/Disability
- 401(K) and Roth 401(K)
- Shift Differentials and Weekend Enhanced Hourly Rates
- Tuition Forgiveness/Education Reimbursement
- Uniform Allowance (Seventy-Five Dollars) for first-time newly hired stakeholders and continuous allotment
- Pay Advance and Next Day Pay!
- Paid Time Off (PTO)
- Reward & Recognition Program (HEART)
- VitalLinks
- Signature Inspire Foundation – providing a safety net for our stakeholders
At Signature HealthCARE, our team members are permitted – no, encouraged – to employ their talents and abilities to solve problems.
Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship.
Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization.
Come see what the revolution is all about!
Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories
Pay Range: Up to USD $34.70/Hr. Hashtag : #LI-SL1 Indeed Hashtag: #INDIN