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Position Purpose:

The CDL Driver & Crane Operator at SRS Building Products ensures safe, efficient transport and delivery of building materials to job sites. Responsibilities include operating trucks, cranes, and forklifts; performing DOT-compliant inspections; coordinating with rooftop loaders; and maintaining accurate documentation. The role also involves customer interaction and warehouse support to uphold service and safety standards.

Key Responsibilities:

• Safely deliver building materials within a 200-mile radius, following DOT regulations and company policies.

• Perform pre- and post-trip inspections, operate cranes and forklifts, and coordinate with rooftop loaders to ensure accurate, damage-free deliveries.

• Verify inventory, document deliveries with photos, and assess job sites for safety risks.

• Provide excellent on-site customer service and support warehouse and yard maintenance.

Direct Manager Direct Reports:

Reports directly to the Assistant Branch Manager or Operations Manager.

Travel Requirements:

This role requires frequent travel within a 200-mile radius for material deliveries, with all trips starting and ending at the home branchensuring drivers return home daily with no overnight stays.

Physical Requirements:

• This physically demanding role requires regularly lifting up to 100 pounds and working outdoors in varying weather.

• Candidates must safely operate commercial vehicles and cranes, navigate ladders and confined spaces, and tolerate high noise levels.

• Routine tasks include driving, material handling, and adhering to all safety regulations.

• Climb ladders and work at heights

• Reasonable accommodations are available per ADA, and the company is committed to equal opportunity and an inclusive workplace.

Working Conditions:

This fast-paced, field-based role focuses on safe, precise, and on-time delivery of building materials within a 200-mile radius. Drivers return home daily with no overnight stays. Success requires strong organization, communication, and customer interaction to meet delivery deadlines and ensure satisfaction at varied job sites.

Minimum Qualifications:

• Valid CDL drivers license with air brakes endorsement

• Proficiency in performing routine maintenance and safety checks

• Knowledge of basic mechanical systems

• Experience operating conveyor belts, knuckle booms, or crane-equipped trucks

• Forklift operation experience; certification preferred

• Knowledge of DOT regulations and OSHA safety standards

• Proficient in English (reading, writing, and verbal communication)

• Skilled in pre- and post-trip vehicle inspections

• Capable of conducting job site inspections and reporting conditions

• Strong adherence to safety protocols

• Clean driving record (no hit-and-run, DWI, or DUI in the past 36 months)

• Must pass background check and drug screening

Preferred Qualifications:

• Professional crane operation experience

• Strong time and route management skills

• Skilled in operating boom cranes, piggyback forklifts, and conveyor systems

• Forklift certification preferred

• Deep knowledge of DOT and OSHA regulations

• Proven commitment to safety standards and practices

• Effective on-site communication and collaboration

• Skilled in strategic material placement to meet customer needs

• Quick resolution of delivery challenges

• Efficient route planning to optimize time and fuel

• Working collaboratively with teams

• Proficient in digital inventory management and order verification

• Committed to continuous learning and skill enhancement

Minimum Education:

High school diploma or equivalent.

Preferred Education:

Vocational or technical training in heavy machinery operation.

Minimum Years Of Work Experience:

12 years of experience preferred. While not strictly required, prior commercial driving experience is strongly recommended. Experience in distribution and forklift operation is a plus.

Certifications:

• Current DOT medical certificate

• NCCCO Crane Certification: ABC/ABL certification is required.

• Truck Crane Operation Certification: Preferred but not mandatory.

• Telescopic Boom - Fixed Cab Certification: Preferred but not mandatory.

• Boom Truck - Fixed Cab Certification: Preferred but not mandatory.

• Articulating Boom Crane Certification: Preferred but not mandatory.

Competencies:

• Leadership & Collaboration

• Able to lead and manage teams effectively

• Adaptable to changing situations

• Works well in team environments

• Encourages innovation and communicates clearly

• Customer-focused and results-driven

• Skilled in conflict resolution

• Maintains a strong safety record and promotes safe practices

• Proficient in operating commercial vehicles, cranes, forklifts, and conveyor systems

• Accurate in inventory checks and site inspections

• Clear, courteous communication with customers and team members

• Focused on customer satisfaction and precise material placement

• Resolves delivery and site issues quickly and effectively

• Efficient in planning routes and managing deliveries

• Supports branch operations through task prioritization

Job Location:

• 
  
• Competitive salaries for all team members paid weekly
  
• 401(k) Retirement Plan with company matching
  
• Employee Stock Purchase Program
  
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  
• Paid Parental Leave, Adoption Assistance Program
  
• Medical, Dental and Vision Benefits
  
• Flexible and Dependent Care Spending Accounts
  
• Company paid Life insurance and Short-Term Disability
  
• Additional Life Insurance and Long-Term Disability also offered
  
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
  
• Wellness Program and Safety Program with Bonuses for our Drivers
  
• Employee Referral Bonus Program
  

• 
  
• Assemble compressors in assigned area using Work Center Instructions (WCI), Piping & Instrumentation instructions (P&I), Wiring Diagram (WD) and Bill of Material (BOM) and assembly drawings.
  
• Apply decals to machines, as needed.
  
• Utilize Andon signals per guidelines.
  
• Measure, cut, bend, fit small tubing to machine. Install tubing and fittings using hyferset.
  
• Install foam insulation on tubing and controls.
  
• Install heat trace tape to tubing and controls AND/OR bend large tubing with power bender per print or custom fit (Industrial).
  
• Assemble frames in assigned area, per BOM, or WCI.
  
• Assemble separator tanks in assigned area, using BOM, P&I or WCI.
  
• Assemble components to engines in assigned area, per BOM or WCI.
  
• Connect motor leads and connectors to power source per WD and BOM.
  
• Wire machines or packages, terminating wire harnesses or basic wiring in assigned area, per WD.
  
• Assemble couplings on engines/motors and air ends in assigned area, per WCI, BOM.
  
• Inspect finished machines at the end of process in assigned area, and receive them into finished goods.
  
• Align motor, air end and coupling in assigned area, using calipers, dial indicators and straight edge.
  
• Assemble and insulate enclosures and install on machine in assigned area, per BOM, WCI.
  
• Assemble mounted or remote cooler packs in assigned area, per BOM, WCI, WD and P&I.
  
• Terminate wiring for controls, basic panels, fan motors, etc. in assigned area, per WD and P&I.
  
• Test electrical controls/components per WCI, WD and P&I.
  
• Assemble and/or rework compressor packages and equipment.
  
• Requisition and stock materials and supplies.
  
• Keep equipment and work area clean and orderly.
  

• High School education or equivalent and a minimum of two years year post high school training/experience.

• 
  
• Minimum of five years' previous manufacturing assembly required.
  
• Basic computer skills required.
  
• Basic reading skills necessary to perform the functions of the job.
  
• Mechanical assembly ability, ability to read simple blueprints, wiring diagrams/drawings preferred.
  
• Prior forklift experience or completion of forklift training preferred.
  
• Working with various hand and pneumatic tools and various measuring tools.
  
• Ability to read blueprints.
  
• Knowledge of basic electricity and wiring diagrams/drawings.
  

• 
  
• Lifting up to 35 lbs.
  
• Lifting over 35 lbs. requires a lifting device, crane/hoist, or assistance from another associate.
  
• Physically able to lift, bend, stoop, climb, reaching, kneeling and working in awkward positions.
  
• Work involves considerable stooping, bending, and kneeling.
  
• Working with cranes, presses, cleaning solvents, sharp edges on parts, hot materials, electrical components, and moving parts by carts.
  
• Working with high air pressure equipment, and at times extreme noise.
  
• Safety Requirements:
  • 
    
  • Must understand and comply with the 5 Cardinal Rules.
    
  • Participate in EHS quarterly audits, if required.
    
  • Required to wear the proper PPE equipment for the work area.
    
  • Required to attend scheduled toolbox and safety meetings.
    
  • Must immediately report injuries or unsafe conditions to the supervisor.
    
  
  
  

• N/A

Multi-Media Account Executive

*This is a full-time, in-office opportunity. *

Take Your Sales Career to the Next Level:

Are you a driven, goal-oriented seller looking to grow your career in a high-impact role? At Townsquare Media Group, we’re seeking experienced Account Executives who thrive in a fast-paced environment, love building relationships, and are motivated by helping local businesses succeed. If you’re a confident closer with a passion for strategic, consultative sales—this is your opportunity to make a real impact.

Why Townsquare Media Group?

Townsquare is a media, entertainment, and digital marketing solutions company dedicated to serving small and mid-sized markets across the U.S. We own and operate 354 radio stations and more than 400 local websites across 74 markets—including trusted Owensboro stations.

We combine the power of local media with best-in-class digital solutions to help businesses grow—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.

What You’ll Do:

As a key member of our Owensboro sales team, you’ll take full ownership of building and managing a book of business. You’ll focus on bringing in new clients while maintaining long-term relationships with existing accounts. This is a full-cycle sales role where you’ll:

• Prospect, qualify, and secure new business using data-driven insights and tools
• Conduct in-depth needs assessments and present tailored marketing strategies
• Represent our full portfolio of solutions including broadcast, digital, programmatic, and event sponsorships
• Cross-sell and upsell to expand your clients’ reach and ROI
• Partner with internal teams and collaborate on campaign execution and strategy
• Work directly with your Market Leadership to meet and exceed individual and team goals

This is a consultative sales position where success is defined by your ability to build trust, deliver results, and help local businesses thrive.

What You’ll Bring:

• 2+ years of experience in sales (required)
• Proven track record of achieving and exceeding sales goal
• Demonstrated success in identifying and securing new business
• Strong work ethic, drive, and competitiveness
• Exceptional presentation, interpersonal, and communication skills
• Valid driver's license, auto insurance, and vehicle (required)
• BA/BS degree (preferred)

What’s In It for You?

We know sales is a grind, but the rewards are real. Here’s what you get:

• Competitive compensation plan + UNCAPPED earning potential

• 3 weeks PTO + 9 paid holidays (including 2 personal days)
• Volunteer Time Off—give back to your community
• Health, Dental, Vision, and Pet Insurance
• 401(k) with company match + Employee Stock Purchase Plan
• Company-provided laptop
• Hands-on training and dedicated support from your leadership team
• Real opportunities for career growth in a fast-moving multi-media organization

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S. 

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge. 

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

• Documenting Patient Encounters ~ 80%
  • Joining the provider in the exam room to observe patient visits
  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
  • Assigning appropriate CPT and ICD-10 codes
  • Preparing After Visit Summaries
  • Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement ~ 10%
  • Requesting and reviewing medical records
  • Leveraging Oak Street's population health tools to support clinical documentation improvement
  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
  • Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team ~ 10%
  • Placing orders and referrals
  • Addressing tasks
  • Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/09/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/16/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Title: Safety Manager

Who We Are: Our people are our strength. As an employee-owned national construction company, we prioritize collaboration, innovation, and continuous improvement. We're committed to fostering a culture of growth and empowerment, where every team member is valued and supported.

What You’ll Do: Plans and directs Company safety program to ensure a safe, healthy, and accident-free work environment on every project within the Operations Manager or Regional Manager’s team. Acts as a safety consultant to Operations Manager with the following expectations:

Expected Outcomes:

• Safety goals are achieved on every project.
• Adequately investigates all accidents or near misses to prevent future occurrences
• No OSHA citations.
• Employees have a positive attitude toward safe work practices.
• Employees are well-educated in safe practices and have all the resources necessary to work safely.
• All governmental safety regulations are observed and practiced.
• Analyzes and recommends corrective action for all accidents.

PRIMARY DUTIES AND RESPONSIBILITIES

CHAIN OF COMMAND – Coordinatedaily safety planning and directives with the Project Superintendent. Any issues that cannot be resolved at that level should be communicated to the Project Manager. In the event resolution/agreement cannot be reached contact the Regional or Operations Manager to assist with problem resolution.

KNOWLEDGE OF SAFETY - Read, understand, administer, and enforce the OSHA Standards and Bowen Safety Policies for the purpose of establishing a safe work environment on all projects. Consult with Bowen Corporate Safety Director for any technical information required to best implement the safety program consistently.

NEW HIRE ORIENTATIONS – Conduct new hire orientations for Bowen full-time employees and craft workers.

PROJECT SUPPORT – Assist in development of site-specific programs and plans with the Project Managers and Superintendents.

SUBCONTRACTOR PREPLANNING – Assist Project Managers and Superintendents with pre-construction safety plans required for our subcontractors. Participate in meetings with subs and assist subs as necessary to compile their safety plans. Review and approve site safety plans for subcontractors prior to submission to the project site Project Management Representative.

SAFETY EQUIPMENT & SUPPLIES – Learn operation of safety equipment in order to train the field staff on use and operation.

PLANNING – Participate in project pre-planning meetings, to ensure that safety is part of all work plans. Ensure that Bowen Foremen address specific safety hazards for their work before starting by completing Foreman Task Specific Safety Plan or the SQP process. Participate in pre-job Safety Planning Meeting with Bowen Project Superintendent, Project Manager and Foremen prior to work beginning onsite.

INCIDENT REPORTING – Notify Operations Manager, Project Manager, and Corporate Safety Manager immediately of all accidents. Near-miss incidents will also be reported to Bowen personnel listed above. Conduct an accident investigation immediately and submit Bowen’s accident report to the management team the day of the incident. Analyze to determine cause and develop safety measures and/or training to prevent incidents from recurring.

INSPECTION – Conduct project safety inspections (using computer software program – SafetyNet) at the jobsite for Bowen self-perform and subcontractor work. The Safety Manager has authority to immediately intervene in a situation where imminent danger of loss of life and/or extreme property damage exists. See that deficiencies brought to Bowen Superintendent and Foremen’s attention are corrected in a timely manner. Immediately notify Operations and Corporate Safety Director of state or federal OSHA visits and follow Bowen Safety Policy procedures. Bowen project leadership should walk the job with the Safety Manager.

TRAINING – Conduct safety training for crews at the jobsite utilizing the Bowen training materials. Assist with periodic safety training for Superintendents and Foremen. Train and mentor all operational staff including Field Engineers, Project Engineers, Project Managers, and Regional and Operations Managers.

DOCUMENTATION

• Prepare, submit, and maintain copies of the project site Management Representative and Bowen paperwork and forms.
• Submit a weekly report to Project Manager summarizing the week’s activities, challenges or concerns.
• Obtain and manage SDSs for all materials / chemicals for the company Haz-Com Program.

Must-haves in a Candidate:

• Degree in Safety Management and at least 7 years experience in Safety Management or 10 years of experience in Safety Management.
• Strong communication and interpersonal skills
• Knowledge of governmental ES&H standards, rules, and regulations and proficiency in applying them to construction projects.
• Working knowledge of safe work practices and experience in conducting accident investigations is highly desired.
• Remain current with construction industry’s safety rules and regulations.
• Proficient in Microsoft Office applications, iPad, iPhone, etc.

Certifications Required:

• First Aid/CPR training
• OSHA 500 or similar certification
• Construction Health and Safety Technician (CHST) or Safety Trained Supervisor in Construction (STSC), desired
• MSHA (surface), desired

Benefits:

• Competitive Base Salary
• Medical, Dental and Vision Insurance
• PTO from Day 1
• 7 Paid Holidays (plus 6 additional half-days), 1 Community Day, 1 Floating Holiday
• Paid Parental Leave
• Employer-paid Life Insurance with supplemental options
• 401k with Company Match
• HSA and FSA options
• Employee Referral Program
• Wellness Program
• Employee Assistance Program (EAP)
• Short and Long-Term Disability
• Family Planning and Adoption Assistance
• Education Reimbursement
• Company Truck with Gas Card

• Formulates, administers and enforces departmental policies and performance standards
• Participates in setting marketing policies and goals designed to attract casino guests
• Ensures departmental compliance with applicable federal and state laws governing food and beverage
• Coordinates all activities in the Beverage Department relating to recruitment, interviewing, testing, selection, orientation, promotions, and terminations, to ensure that they are carried out in accordance with established policies and procedures adhering to state laws
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance standards
• Sets priorities for all Beverage supervisors, providing guidance and assistance as needed.
• Conducts staff meeting with bars and service area employees, ensuring all policies and procedures are communicated to employees
• Participates in special projects as requested by F&B Director and/or the Casino’s management team
• Reviews departmental reports, addressing potential conflicts and/or misinformation.
• Ensures a maximum level of service and satisfaction throughout the property, in the area of beverage operations is achieved and maintained
• Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports
• Ensures that the highest possible of standards of customer service and employee relations are maintained and carried out in a fair and equitable manner
• Assists shift supervisors with scheduling of employees and ensuring correct staffing levels and adjustments are made in accordance with customer needs. Approves all work schedules
• Reviews financial statements; forecasts revenue and labor figures for the venue; maintains proper inventory levels
• Maximizes cost effectiveness within the venue by ensuring compliance within established budget, labor and revenue benchmarks
• Possesses knowledge of and complies with local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the company’s internal controls, policies, and procedures
• Promotes proper communication within the department by utilizing memos, weekly meetings, and emails. Performs and reports all quarterly inventories, monitor and maintain inventory levels, ensuring an adequate supply, while minimizing waste and controlling costs
• Ensures that all equipment is properly maintained and in working order.
• Assists F&B Trainer in developing, utilizing, and maintaining all training policies and procedures. Train and supervise staff on beverage preparation, service standards, and customer interaction to maintain a high level of service.
• Adheres to all purchasing polices and procedures
• Reviews and investigates all shortages and open checks for their venue
• Partners with restaurant leadership to develop all beverage menus, pricing structures, recipe standards, and wine selections. Create and update beverage menus with current trends and guest’s preferences, collaborating with Chefs and vendors.
• Maintains the company’s beverage program standards to remain company compliant and maximizing national beverage contracts.
• Partners with vendors to ensure the highest quality of products and service are being provided
• Manage the daily operation of beverage service, ensuring high quality service and compliance to health code regulations.
  
  

• High School diploma or GED and three to four years of Beverage Manager’s experiences required
• Appropriate licenses
• Strong organizational skills and interpersonal skills required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees or organization
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Must be able to obtain an ABC liquor permit
• Responsible for keeping all licenses and permits current
  
  

B I R G E & H E L D

Investing in Communities to Transform Lives.

400 Unit Multifamily Community

Sylo (Zionsville, IN)

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.
• Understanding Prospect and Resident Needs
• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.
• Collaborate with offsite teams as they are integrated into the property portfolio(s), ensuring alignment, operational continuity, and overall operational success of the community or communities.

EDUCATION, EXPERIENCE, AND SKILLS

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

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