Information Technology Jobs in Hooks Texas Remote
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Provides routine and complex care, in accordance with patient treatment plans.
Continues to develop the ability to cope with and manage contingencies of clinical nursing.
Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.Responsibilities:
* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
* Meets expectations for flexibility of assignment within the ministry.
* Proactively provide assignment availability on a regular basis.
* Able to be assigned to more than one unit.
* Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention, and evaluation for assigned patients.
* Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
* Using the appropriate protocol, administers medications and treatments;monitors for side-effects and effectiveness of the treatment prescribed.
* Documents patient history, symptoms, medication, and care given.
* Assess learning needs and provides education to patients, family members and/or care givers;identify issues and resources.CORE COMPETENCIESStandard I: Utilizes the Nursing Process
* Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
* Communicates findings to appropriate healthcare team members.
* Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
* Implements patient care and therapeutic procedures;monitors and documents progression of treatment and teaching goals.
* Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
* Performs timely reassessment and documentation.
* Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.Standard II.
Patient Throughput & Patient Flow Process
* Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
* Utilizes appropriate systems of communication and tools to facilitate the discharge process.
* Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.Standard III.
Unit Operations
* Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
* Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
* Assesses departmental staffing needs;actively participates in resourcing efforts.
* Educates and trains others on the operations, ethics, and regulations within the industry.Standard IV.
Safe Practice/Quality Care/Regulations
* Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
* Demonstrates accountability for nursing research and quality improvement activities.
* Provides evidence-based nursing care.
* Communicates patient information effectively across the continuum of care.
* Educates and trains others on the operations, ethics, and regulations within the industry.
* Knowledge of federal, state and local healthcare-related laws and regulations;ability to comply with these in healthcare practices and activities.TECHNICAL COMPETENCIESClinical Policies and Standards
* Follows a specific set of standards and associated clinical procedures.
* Analyzes policy and standards documentation and ensures organizational compliance.
* Provides feedback for improvement of procedures.
* Assists in the development and implementation of specific procedures.
* Works with control and monitoring mechanisms, tools and techniques.Health Information Documentation
* Shares experiences with maintaining paper and electronic patient documentation.
* Walk through the steps and procedures for receiving, validating and updating patient records.
* Describes the flow of information between various stations or units.
* Discusses the functions, features and document flow of electronic documentation.
* Transcribes verbal orders;explains techniques forensuring their accuracy.
* Explains health information documentation best practices and their rationale across health care practices.Medical Equipment
* Describes experience with basic medical equipment used in own unit or facility.
* Uses standard diagnostic tools and techniques to resolves common equipment problems.
* Educates patients about the appropriate use of home medical equipment.
* Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
* Inspects, troubleshoots and evaluates incoming equipment.Medical Order Processing
* Shares experiences with processing medical orders for one or more groups of patients or conditions.
* Describes functions and features of the system used to enter, validate, update and forward medical orders.
* Discusses common errors, their sources and procedures for correcting.
* Explains considerations for entering and following standing orders.
* Differentiates between standing orders and preprinted orders and considerations for each.Patient Chart Reading and Interpretation
* Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
* Reviews patients' charts for completion and accuracy;identifies and alerts to mistakes or omissions.
* Recognizes unexpected readings and alerts nursing or medical staff.
* Relates examples of mis-readings or misinterpretations and lessons learned.
* Reviews, discusses and validates own interpretation with others.Patient Safety
* Shares experiences with ensuring safety for one or more patient groups or settings.
* Explains key features of safety guidelines and procedures for those groups and settings.
* Listens and responds to safety inquiries from patients and family members.
* Recognizes and addresses physiological and psychological signs of problems.
* Describes considerations for patients who can cause to harm to self, versus harm to others.
* Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.Job Requirements:Education/Skills
* Bachelor of Science Degree in Nursing, preferredExperience
* Minimum of 2 years of combined experience required in both the Emergency Department and one other specialty (e.G.
Medsurg, Telemetry, IMC or Critical Care)
* 5 years of experience preferredLicenses, Registrations, or Certifications
* BLS required
* ACLS required
* TNCC required
* PALS required within 30 days of hire
* RN License in the state of employment or compact requiredWork Schedule:7PM
- 7AMWork Type:Full Time
Summary:
The competent Nurse, in the
Medsurg or Telemetry
clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Meets expectations for flexibility of assignment within the ministry.Proactively provide assignment availability on a regular basis.Able to be assigned to more than one unit.Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.Documents patient history, symptoms, medication, and care given.Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.CORE COMPETENCIESStandard I: Utilizes the Nursing ProcessUses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.Communicates findings to appropriate healthcare team members.Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).Performs timely reassessment and documentation.Must be able to perform unit-specific competencies based on the specific patient care need for the designated units patient population.Standard II. Patient Throughput & Patient Flow ProcessAnticipates and plans for admission/discharge/transfer needs to facilitate patient flow.Utilizes appropriate systems of communication and tools to facilitate the discharge process.Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.Standard III. Unit OperationsPlans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.Assesses departmental staffing needs; actively participates in resourcing efforts.Educates and trains others on the operations, ethics, and regulations within the industry.Standard IV. Safe Practice/Quality Care/RegulationsIncorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.Demonstrates accountability for nursing research and quality improvement activities.Provides evidence-based nursing care.Communicates patient information effectively across the continuum of care.Educates and trains others on the operations, ethics, and regulations within the industry.Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.TECHNICAL COMPETENCIESClinical Policies and StandardsFollows a specific set of standards and associated clinical procedures.Analyzes policy and standards documentation and ensures organizational compliance.Provides feedback for improvement of procedures.Assists in the development and implementation of specific procedures.Works with control and monitoring mechanisms, tools and techniques.Health Information DocumentationShares experiences with maintaining paper and electronic patient documentation.Walk through the steps and procedures for receiving, validating and updating patient records.Describes the flow of information between various stations or units.Discusses the functions, features and document flow of electronic documentation.Transcribes verbal orders; explains techniques for ensuring their accuracy.Explains health information documentation best practices and their rationale across health care practices.Medical EquipmentDescribes experience with basic medical equipment used in own unit or facility.Uses standard diagnostic tools and techniques to resolves common equipment problems.Educates patients about the appropriate use of home medical equipment.Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.Inspects, troubleshoots and evaluates incoming equipment.Medical Order ProcessingShares experiences with processing medical orders for one or more groups of patients or conditions.Describes functions and features of the system used to enter, validate, update and forward medical orders.Discusses common errors, their sources and procedures for correcting.Explains considerations for entering and following standing orders.Differentiates between standing orders and preprinted orders and considerations for each.Patient Chart Reading and InterpretationDescribes experiences in reading and interpreting patient charts for patients on unit and under own care.Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.Recognizes unexpected readings and alerts nursing or medical staff.Relates examples of mis-readings or misinterpretations and lessons learned.Reviews, discusses and validates own interpretation with others.Patient SafetyShares experiences with ensuring safety for one or more patient groups or settings.Explains key features of safety guidelines and procedures for those groups and settings.Listens and responds to safety inquiries from patients and family members.Recognizes and addresses physiological and psychological signs of problems.Describes considerations for patients who can cause to harm to self, versus harm to others.Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.
Job Requirements:
Education/SkillsBachelor of Science Degree in Nursing, preferred.ExperienceMinimum of 2 years of combined experience required in Medsurg and Telemetry.5 years of experience preferred.Licenses, Registrations, or CertificationsBLS required.ACLS required.RN License in state of employment or compact required.PALS required within 30 days of hire at CHRISTUS Children's Hospital.De-escalation training is required within 30 days of hire at SPOHN.
Work Schedule:
TBD
Work Type:
Full Time
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Performs various lab procedures when necessary and in accordance with competency.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Under the direction of the physician; performs basic patient care duties including, but not limited to, obtaining vital signs, weighing patients, and collecting specimens [including phlebotomy (specific to site).
Assists provider(s) in examination and treatment of patients and with procedures.
Assist with patient flow through the clinic.Answers phone/records phone messages, and assists provider(s) with patient related calls.Assists in scheduling test appointment, results and pre-certification.Documents any information related to patient.Assists provider(s) with medication refills.Administers medications/immunizations according to provider order.Cleans and restocks exam rooms.
Cleans equipment in accordance with policy.
Orders stock supplies from supply department (specific to site maintains sterile technique and utilizes universal protocol.Performs routine clerical duties assigned, including but not limited to locating patient charts, filing and the completion of routine forms.Attends/completes required meetings and in-service training and performs other duties as assigned.Requirements:Graduate from an accredited school of practical nursing or vocational nursing LVN License in state of employment or compactBLSWork Schedule:8AM
- 5PM Monday-FridayWork Type: Full Time
Performs various lab procedures when necessary and in accordance with competency.Responsibilities:Meets the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Under the direction of the physician; performs basic patient care duties including, but not limited to, obtaining vital signs, weighing patients, and collecting specimens [including phlebotomy (specific to site).Assists provider(s) in examination and treatment of patients and with procedures.
Assist with patient flow through the clinic.Answers phone/records phone messages, and assists provider(s) with patient related calls.Assists in scheduling test appointment, results and pre-certification.Documents any information related to patient.Assists provider(s) with medication refills.Administers medications/immunizations according to provider order.Cleans and restocks exam rooms.
Cleans equipment in accordance with policy.
Orders stock supplies from supply department (specific to site maintains sterile technique and utilizes universal protocol.Performs routine clerical duties assigned, including but not limited to locating patient charts, filing and the completion of routine forms.Attends/completes required meetings and in-service training and performs other duties as assigned.Will float to other departments.Requirements:CERTLVN License in state of employment or compactBLSWork Schedule:8AM
- 5PM Monday-FridayWork Type: Full Time
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Conducts frequent security patrols of the facilities and grounds as assigned.Identifies and reports trends related to security issues.
Recommends actions.Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.Assists clinical/non-clinical Associates with combative patients or visitors.Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.Frequent exposure to aggressive behavior and emotionally charged situations.Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.Frequent exposure to heat and cold from external weather conditions.Long periods of walking, standing, stooping, and lifting.Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.Performs other duties as assigned.Must be always mentally alert.Must have excellent written and verbal communication skills.Must be able to make immediate decisions regarding laws, policies, and procedures.Must be able to handle multiple tasks and prioritize.Must be able to handle personal stress and possible violence.Job Requirements:Education/SkillsHigh School Diploma or its equivalent requiredExperienceMinimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferredLaw enforcement experience preferredHealthcare security experience preferredLicenses, Registrations, or CertificationsVerbal De-escalation training must be completed within 60 days of hireBLS required within 60 days of hireExpandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issuedSuccessful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologistWill be required to take random drug test screeningValid Drivers license requiredCandidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to:One or more moving violations within a 12-month period.One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.Contributing factors such as weather or mechanical issues will be considered.Any combination of accidents and/or moving violations.Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.For Texas positions:Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty.For New Mexico positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.For Louisiana positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Work Schedule:6PM
- 6AM 12 HR ShiftWork Type:Full Time
Professional Development RN - Hybrid
Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.
Preferred Qualifications:
- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care
Salary Range by Location:
Montana: Except Great Falls: Min: $44.69, Max: $69.38
Oregon: Portland Service Area: Min: $55.51, Max: $86.18
Texas: Min: $42.34, Max: $65.73
Washington: Eastern: Min: $49.39, Max: $76.68
Washington: South Eastern: Min: $51.74, Max: $80.33
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 415564
Company: Providence Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.
Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.
Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.
This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.
If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Remote working/work at home options are available for this role.
