Information Technology Jobs in Greenfield, NH

Title: Field Service Engineer (Metals), Northeast Responsible

Manager: Service Manager, Northeast

Location: Londonderry, New Hampshire

We are looking for an experienced, energetic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing service and support during field visits for customer’s equipment. You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and determining proper solutions in order to achieve outstanding customer satisfaction.

Your Mission

•Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications.

•Provide on-site technical/remote assistance to help troubleshoot and repair equipment.

•Perform preventative maintenance procedures for customer’s equipment within the scheduled time.

•Timely, accurate submission of all service documentation according to EOS procedures and guidelines.

•Cooperate in projects such as training, documentation, and exhibition installations.

•Work closely with 2nd Level Support to ensure local install base is maintained to company standards.

•Communicate and maintain service records and field service reports.

•Manage EOS service tools and spare parts inventory to ensure accurate inventory ofassigned company assets.

Your Talents

•Minimum 2-3 years of experience in servicing industrial equipment.

•Certified technician or skilled worker in electrical engineering technology.

•Experience in additive manufacturing data preparation using MAGICS and/or SolidWorks.

•Thorough product knowledge on industrial lasers and axis motion systems.

•Skilled in using written, oral, schematic and diagram engineering instructions.

•Possess computer knowledge (PC-configuration, MS-Windows, Network knowledge, MS- Office).

•Availability to work irregular shifts, including evenings and weekends.

•Ability to work independently as well as within a team.

•Professional appearance and conduct, with good communication skills.

• Willingness to travel extensively, including international travel.

• Valid driver’s license and passport.

Our Vision

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to

Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of

manufacturing for over 30 years. We work globally networked and prefer to think outside the box

– and we’re looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to

race, color, religion, national origin, gender identity, expression, sexual orientation, age, or

disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a

work environment that is built on empathy, respect, and fairness. We are ALL IN.

Join our team as a Facility Operations Manager at Monadnock Community Hospital. At our community hospital, facilities operations are more than maintaining buildings — it’s about creating a safe, healing environment where care can thrive. As our next Facilities Operations Manager, you won’t just oversee systems and infrastructure; you’ll play a critical leadership role in supporting the comfort of every patient, and every team member who walks through our doors. This full-time position comes with competitive compensation and robust benefits.

Be part of something bigger

Monadnock Community Hospital is seeking a seasoned facilities professional with deep technical expertise in HVAC systems, complemented by working knowledge of plumbing, electrical systems, and building automation/controls — ideally within a healthcare setting.

The ideal candidate brings 10+ years of progressive experience in the skilled trades, along with several years of proven leadership overseeing maintenance teams and operational repair projects. Strong supervisory experience is essential, with the ability to guide staff, prioritize complex workloads, and ensure projects are completed safely, efficiently, and in alignment with regulatory standards.

This is an opportunity for a hands-on leader who combines technical experience with the ability to inspire a team and support a mission-driven healthcare environment.

This position offers the opportunity to lead daily operations across our main campus and satellite properties, including oversight of our boiler and generator power plant, building infrastructure systems, and hospital grounds. You’ll guide a skilled maintenance team, coordinate preventive and corrective maintenance, and ensure continuous readiness for regulatory surveys — all while fostering a culture of safety, efficiency, and accountability. In a healthcare setting, reliability is everything. Your leadership will directly support uninterrupted patient care and the comfort and confidence of our staff and visitors.

Beyond day-to-day operations, this role provides meaningful strategic impact. You’ll manage vendor partnerships, oversee operational projects, and collaborate on long-term capital planning and sustainability initiatives that shape the future of our organization. Reporting to the Director of Facilities Operations, you’ll serve as a key contributor in strengthening infrastructure, modernizing systems, and ensuring our hospital remains a resilient, forward-thinking cornerstone of the community.

If you’re a hands-on leader who thrives in complex environments and takes pride in mission-driven work, this is your opportunity to make a lasting difference — not just in facilities management, but in the health and wellbeing of an entire community.

Join our team and contribute to the mission of our small non-profit hospital, where every employee plays a vital role in providing quality healthcare to our community.

Responsibilities:

• Lead comprehensive facilities oversight across HVAC, plumbing, electrical, life safety, medical gas, and critical building infrastructure systems in a mission-driven healthcare environment.
• Drive operational excellence by ensuring timely completion of work orders and preventive maintenance through effective management of our computerized maintenance management system (CMMS).
• Inspire and direct a skilled maintenance team, overseeing equipment installation, repairs, and proactive maintenance that keeps our hospital running safely and efficiently.
• Serve as the go-to technical expert, analyzing and troubleshooting complex building systems and recommending strategic, cost-effective solutions.
• Act as a trusted advisor to leadership, bridging hands-on facilities expertise with director- and executive-level decision-making.
• Champion regulatory compliance and survey readiness, maintaining continuous preparedness for unannounced inspections and accreditation reviews.
• Represent the organization with regulatory agencies, including NH DES, Life Safety Code inspectors, and the EPA, ensuring environmental and life safety standards are consistently met.
• Design and optimize the CMMS program structure, including asset hierarchy, preventive maintenance templates, reporting, and KPI tracking — achieving critical PM completion rates above 90% monthly.
• Lead energy management and sustainability initiatives, including Energy Star participation, energy rebate programs, emissions monitoring, and state inspections.
• Oversee asset lifecycle management, partnering with leadership on capital planning, equipment replacement, upgrades, and infrastructure improvements.
• Build and strengthen a high-performing team, helping select and develop staff who align with the organization’s technical standards, leadership competencies, and core values.

Working Hours:

• Typical hours are 7am – 4pm Monday – Friday with occasional weekend project work which will be balanced. Secondary on call representative after the on-call maintenance staff.

Salary:

Competitive salary based on experience.

Travel Details:

• Must have valid driver's license, ability to occasionally drop off equipment or pickup during urgent needs/times.

Work experience:

• 10+ years in facilities maintenance operations, or related field, with at least 2-3 years in a supervisory or management role; healthcare setting strongly preferred.
• Work experience in related trades or facilities maintenance and repair environment strongly preferred.
• Experience in Joint Commission/CMS survey prep preferred.
• Ability to interpret blueprints, construction docs, and CAD drawings.

Education:

Associate’s degree or equivalent combination of education and work experience. HVAC certification preferred but not required.

Skills:

• Technical Building Systems Expertise: Profound knowledge of HVAC, electrical systems, plumbing, and specialized medical equipment support is vital for maintaining hospital operations.
• Regulatory Compliance & Safety: In-depth understanding of healthcare safety regulations, environmental health standards, and compliance with CMS (state-level) or the Joint Commission requirements.
• Crisis Management & Problem-Solving: Ability to handle emergency situations (e.g., power outages, equipment failure) with speed and calm to ensure patient safety and minimize disruptions.
• Vendor & Contract Management: Skill in negotiating with vendors, overseeing contractors, and managing budgets effectively.
• Leadership & Communication: Strong ability to coordinate teams, foster collaboration, and communicate clearly with both technical staff and executive management.
• Technology Proficiency: Proficiency in Computerized Maintenance Management Systems (CMMS) and Computer-Aided Facilities Management (CAFM) software to manage assets and work orders. Proficient in MS Office suite including Work, Excel, Outlook, and PowerPoint.

Key Qualifications & Traits:

• Organizational Skills: Managing multiple projects, maintenance schedules, and daily operations concurrently.
• Strategic Planning: Long-term planning for facility upgrades, sustainability, and resilience.
• Adaptability: Capacity to adapt to new technologies and changing healthcare regulations.

Behaviors:

• Proactive Planning & Prevention: Instead of just "putting out fires," top candidate lives by a proactive stance by implementing preventive maintenance schedules. Strong focus on reducing reactive repairs, minimizing downtime, and extending asset life.
• Safety-First Mentality: Ensuring the safety of occupants is the top priority. This involves conducting regular safety audits, staying updated on OSHA and local compliance, and maintaining robust building infrastructure emergency preparedness plans.
• Data-Driven Decision Making: Use metrics and Facility Management (FM) software (CMMS) to track work orders, preventive maintenance, and cost of maintaining assets. Showing your "work" with data helps justify costs and strategic investments to executives.
• Sustainability Stewardship: Actively seek energy-efficient upgrades (like LED lighting or HVAC optimization) to reduce both environmental impact and long-term operational costs.

Interpersonal & Leadership Behaviors

• "People-First" Communication: Ops Manager interact with everyone from C-suite executives to external contractors. Successful Operations Manager "talk with people, not at them," using bidirectional communication to ensure all parties are aligned.
• Empowerment Over Micromanagement: Trust your technicians and staff to do their jobs without constant oversight. A high-performing leader will provide the necessary tools and training, then allow their team autonomy to solve problems.
• Emotional Intelligence & Empathy: Recognize the diverse needs of building users (e.g., different workspace preferences across generations). Showing empathy and fostering a more inclusive workplace culture.
• Humility: FM is often a "thankless" job where success is marked by everything running so smoothly that no one notices. The best Ops Manager find personal satisfaction in this behind-the-scenes success.

Monadnock Community Hospital is a nonprofit community hospital dedicated to providing accessible, high-quality, and compassionate healthcare services to our community members. With a commitment to improving the health and well-being of our patients, we prioritize excellence in care delivery while fostering a supportive and inclusive environment for our staff.

MCH offers a supportive and collaborative work environment. If you're a passionate and team-oriented individual seeking a rewarding career, we encourage you to apply!

Position: Customer Support Associate

Location: Remote (New Hampshire)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses

What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Title: Cell Therapy Manufacturing Supervisor

Location: Onsite - New Hampshire - my client supports with relocation!

Company: Cell and Gene Therapy CDMO

Metric Bio are partnering with a global CDMO on a search for Day Shift and Night Shift Manufacturing Supervisors to support a cell therapy manufacturing site.

This role is responsible for overseeing daily manufacturing operations, leading frontline teams, and ensuring the compliant, timely production of clinical and commercial cell therapy products.

What You’ll Do

• Coordinate and support cell and gene therapy manufacturing activities in compliance with established quality systems and regulatory requirements.
• Lead, coach, and develop manufacturing teams to meet operational objectives while supporting individual career development.
• Ensure the timely and complete delivery of clinical and commercial materials.
• Oversee and align cross-functional manufacturing strategies, including EHS, training, gowning, materials management, visual inspection, advanced planning and scheduling (APS), cleaning, environmental monitoring, and financial oversight.
• Maintain manufacturing areas to the highest standards of cleanliness, organization, and 6S practices.
• Support technology transfer activities and drive on-time achievement of defined milestones.
• Establish, implement, and continuously improve methods and procedures to achieve operational and performance goals.

With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries.

Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements.

Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client’s existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.

This position requires 100% weekly, Sunday-Friday travel to designated project locations.

You may be located in most states.

We focus on implementation and transformational change and deliver value by:

• Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
• Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
• Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
• Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
• Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
• Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
• Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
• Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
• Assist the client with tool building and/or modification
• Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements – expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed

Travel and Per Diem:

• All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred
• Weekend travel flexibility including company paid companion flights or other city destination accommodations
• All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel
• A pre-tax biweekly allowance is included for parking and transportation fare to and from employees’ home airport

Benefits:

• DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee
• Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k)
• Two weeks paid vacation + one week paid PTO + paid year-end holiday closure

Advancement Opportunities:

At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions.

We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.

Professional Requirements:

• Bachelor’s Degree in Business, Management, Engineering or related field
• Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)
• Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams
• Strong observation, analytical, numerical reasoning, business acumen and leadership skills
• Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization
• Ability to balance delivery of results, problem solving and client management
• Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle
• Develop a high level of personal and professional credibility with all levels of the organization and external client
• Ability to adapt to fast-paced, high pressure and changing environments
• Exceptional communication (verbal, written and presentation) skills
• Ability to succeed in a team environment and deliver/receive daily constructive feedback
• Advanced proficiency in MS Office Suite specifically Excel
• Ability to pass a pre-employment background, criminal, financial/credit and drug screening

The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.