Information Technology Jobs in Greendale

The opportunity

Delaware North Sportservice is hiring for seasonal Dessert Cart Attendants to join our team at American Family Field in Milwaukee, Wisconsin. As a Dessert Cart Attendant, you will work with the suite department to serve desserts to our guests. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$10.00 - $10.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Collaborate with Suite Attendants to keep track of all orders and monetary situations and charges. 

• Prepare the dessert cart for events, including wiping the cart, gathering desserts, plates, serving utensils, and ice. 

• Account for all inventory on your cart and ensure it is fully restocked. 

• Validate methods of payment, complete transactions, provide documentation and receipts, and dispense the accurate amount of change if needed. 

• Thoroughly clean the cart at the end of the event. 

• Interacts with customers in order to assure customer satisfaction. 

• Follows principles of sanitation and safety in handling food and equipment. 

• Follows responsible alcohol service policies. 

• Ensure guest orders are completed in a timely manner 

• All other duties assigned. 

More about you

• Must be at least 18 years old. 

• Basic math skills; ability to accurately count change and balance bank. 

• Excellent guest service skills. 

• Ability to work flexible hours, including evenings, weekends, and holidays. 

Physical requirements

• Must be able to lift and carry up to 30 lbs. 

• Constant standing, walking, bending, reaching, and repetitive motions. 

• Ability to remain standing for the entire length of shift. 

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is searching for a seasonal Restaurant Supervisor to join our Barrel Yard team at American Family Field in Milwaukee, Wisconsin. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team! Apply today to join our team.

Pay

$16.00 - $20.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure compliance with all departmental and organizational policies and procedures. 

• Maintain a safe and clean environment for guests and associates. 

• Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports. 

• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume. 

• Inspect by walking through your assigned area to monitor staff and to monitor guest needs. 

• Lead hourly staff in the daily performance of their duties. 

• Ensure venue is adequately stocked with all product and supplies needed for service. 

• Collaborate with manager concerning operational deficiencies and areas in need of attention. 

• Greet guests positively, treating each person as an individual and in a professional manner. 

• Prioritize and handle multiple tasks simultaneously. 

• Complete other duties as assigned. 

More about you

• One year front of house supervisor experience required. 

• Superior organization and guest service abilities required. 

• Basic math skills including addition, subtraction, multiplication, division, fractions and percentages. 

• Basic computer skills including word-processing, spreadsheets, and e-mail required. 

• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwill 

• Must be at least 18 years old. 

• Must have a flexible schedule including nights, days, weekends, and holidays. 

Physical requirements

• Ability to lift or carry 50 pounds. 

• Ability to stand or walk 100% of the time.                         

• Possible exposure to secondhand smoke. 

• Possible exposure to high volume of noise. 

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$15.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled staff. 

• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary. 

• Investigate and resolve complaints regarding food quality, service, or accommodations. 

• Review work procedures and operational problems to determine ways to improve service, performance, or safety. 

• Assist Concessions Manager with staff training and compliance. 

• Monitor daily cleaning. 

• Ensure associates are kept informed of any changes in policies or events. 

• Complete pre-event responsibilities at assigned locations.  

• Ensure all assigned locations are shut down correctly before clearing staff. 

• Other duties as assigned. 

More about you

• Experience working in the service industry/hotels is a plus. 

• At least one to two years of supervisory experience is required. 

• Must be able to obtain a Milwaukee Bartending License. 

• Must be able to work a flexible schedule, including nights, days, weekends, and holidays. 
• Must be at least 18 years old.

Physical requirements

• Standing and walking for the entire length of the shift. 

• Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squat. 

• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms. 

• Exposed to outdoors and variable temperatures. 

Shift details

Evenings
Days
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is hiring for seasonal Beer Vendors to join our team at American Family Field in Milwaukee, Wisconsin. As a Beer Vendor, you will provide our guests the highest level of customer service while serving alcoholic and non-alcoholic refreshments on event and game days.

If you are looking for a fast-paced role immersed in the excitement of game day, apply now.

Please note this is a commission based position.

Pay

$7.25 - $7.25 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Serve alcoholic and non-alcoholic beverages. 

• Serve beverages responsibly, requests identification, and adhere to all unit and company alcohol service policies and procedures. 

• Enter drink orders, and collect payment from guests for beverages served. 

• Complete sales and inventory report accurately. 

• All other duties assigned. 

More about you

• Must be at least 18 years of age. 

• Must be able to obtain a City of Milwaukee Bartending License.  

Physical requirements

• Ability to remain standing for the entire length of shift. 

• Constant walking, bending, reaching, and repetitive motions.  

• Ability to lift stock up to 50 lbs. 

• Working environment- noise level may be moderate to high during busy times. 

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Company Overview

At Weyco Group, our portfolio comprises some of the best footwear brands in the industry—Florsheim, Stacy Adams, Nunn Bush, BOGS, and Forsake. We are passionate about creating quality shoes and boots designed for the modern lifestyle. In your internship at Weyco Group, you have the opportunity to assist the Brand Content and Digital Marketing team in managing projects across five distinct brands.

The Marketing team is seeking to fill the following paid internship role on their team:

Digital Marketing

Primary Job Responsibilities

• Assist in copywriting and scheduling of SMS campaigns
• Assist with blog and site content or SEO updates, as well as create and test email/web promotions
• Gather and analyze information to identify marketing trends, competitor strategies, and new opportunities
• Develop creative briefs for warehouse sales and ecommerce campaigns
• Complete performance analysis of email and SMS campaigns and provide key takeaways
• Research, compile, and present a final capstone project on a digital marketing topic that interests you

Key Talents + Skills

• Excellent verbal and written communication skills
• Willingness to ask for support and feedback on projects
• Proficiency in Excel preferred, but not required
• Highly detail-oriented and solutions-focused

They are looking for an individual who is curious, organized, and willing to problem-solve creatively. The candidate will also exhibit excellent communication skills, as well as proven attention to detail across multiple time-sensitive projects. The person in this role will learn how an ecommerce marketing team operates in a fast-paced and competitive market while assisting with various daily administrative duties. The ideal candidates will be available in mid-May and can work through the summer.

Job Type: Full-time

Pay: $17.50 per hour

Benefits: Employee discount, Intern group activities, professional headshot, volunteering opportunities

Schedule: 40hrs per week, Monday through Friday

Work Location: in person

Free fitness facility

The opportunity

Delaware North Sportservice is hiring seasonal Banquet Servers to join our team at American Family Field in Milwaukee, Wisconsin. As a Banquet Server, you will provide outstanding guest service while serving food and beverages in a banquet setting. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$12.00 - $15.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• The Banquet Server is responsible for the successful set-up, service, clean-up, and tear down of banquet events. 

• Set tables, buffets, bars, and snack breaks in assigned area correctly and accurately. 

• Professionally serve food and beverages butler-style, tableside and from buffets. 

• Monitor tables, buffets, and breaks to keep them clean, stocked and visually appealing. 

• Assist other members of the banquet team to deliver a phenomenal event that exceeds the guest’s expectations. 

• maintaining a neat and professional appearance. 

• Anticipate guest needs and offer exemplary hospitality. Always exhibit professionalism and friendliness. 

• Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions. 

• Perform all cleaning, opening, and closing duties as assigned. 

• Perform other duties as assigned. 

More about you

• Must be 18 years of age or older 

• Excellent guest service skills 

• Ability to work quickly and efficiently in a fast-paced environment 

• Previous experience in banquet/ catering services  

Physical requirements

• Ability to stand or walk, including up and down stairs, for the entire length of shift 

• Ability to lift up to 35 pounds 

• Mobility to maneuver between tables 

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is looking for seasonal Maintenance Worker to join our team at American Family Field in Milwaukee, Wisconsin. As a Maintenance Worker, you will be responsible for performing routine maintenance duties throughout the property.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$16.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Changing light bulbs, replacing fixtures, and performing similar minor electrical tasks.
• Plumbing work including opening clogged drains, repairing leaks, and performing other simple plumbing jobs.
• Simple carpentry tasks, such as installing shelves, hooks, or closet rods
• Ensuring tools and equipment are in working order and keeping maintenance room in neat condition.
• Assists with loading or unloading trucks of maintenance parts and supplies.
• Minor repairs to golf carts.
• Continual maintenance of fridges, freezers, and building cooking equipment.
• Assist with setting up and closing down the building.

More about you

• Minimum of 1 year previous experience in general maintenance and repair for commercial facility required.
• Previous experience with foodservice or similar is preferred.
• Must be available on events including nights, days, and weekends.
• Must be at least 18 years old.

Physical requirements

• Requires bending, stooping, and the ability to lift and carry up to 50 pounds, squatting, kneeling, pushing and pulling.
• Standing and walking 100% of the time.
• Must be able to work outside in all types of weather.

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

What We Need:

The Customer Service Supervisor directs and enables staff to execute reliable and consistent support to meet customer needs, achieve business and team objectives, and attain goals and forecasts. This position manages individual performance and professional development for 20-25 direct reports including coaching, development, performance and progressive disciplinary actions as needed. They are responsible for providing leadership, driving continuous improvement, maintaining standards and delivering a best in class customer experience. Upholds organizational policies and procedures and sets general direction for their team by creating and encouraging a work environment consistent with Brady values and competencies.

What You Will Be Doing:

• Responsible for team performance, development and attainment of all KPI results
• Understand customer needs and expectations to enable support and mitigate challenges
• Adapt plans and priorities to address resource and operational challenges
• Ensure customer follow up and resolution to inquiries and challenges
• Proactively prevent issues anticipating concerns and identifying broader implications
• Conduct problem solving and resolution in common day to day operations
• Identify process gaps and lead ongoing process and service improvements
• Manage all call, email and quality monitoring systems
• Responsible for successful hiring and onboarding new employees
• Ensures timely and accurate SAP transaction and system information is maintained, updated and readily available for team; including standard work, auditing, knowledgebase
• Strategically utilize and develop procedures and processes to meet business objectives
• Performs advanced and diversified assignments
• Run and analyze department reporting to ensure integrity and drive continuous improvement
• Monitor team metrics and direct corrective actions to ensure targets are achieved
• Recommend, implement, and communicate changes/solutions to systems, policies, or processes.
• Actively collaborate across departments to monitor efficiencies and direct efforts to improve cross functional processes and outcomes.
• Maintain all compliance standards for SOX, ISO, PCI, and AS9100
• Participate in SOX, ISO, PCI and AS9100 audits
• Conduct standard work auditing to ensure adherence coaching to opportunities
• Responsible for writing and delivering performance reviews and recommending pay increases

What You Will Need To Be Successful:

• Bachelors degree
• Strong professional verbal, written, and interpersonal communication skills
• Ability to deal with ambiguity and work autonomously
• Ability to build effective teams
• Effective time management and organizational skills
• Ability to work under pressure and make decisions autonomously
• Ability to work with all levels of the organization
• Ability to multitask, meet/exceed deadlines, and execute project ownership
• Strong attention to detail in a highly dynamic and changing environment
• Ability to develop others through a variety of methods
• Presentation skills and ability to facilitate discussions in a large group setting
• Ability to optimize work processes by identifying and driving departmental strategic initiatives
• Ability to lead a high visibility, cross-functional project
• Self-aware of own strengths and opportunities and takes ownership of individual development
• Ability to think critically to understand how problems impact all areas of the organization
• Understands different learning styles and the need to adapt communication/style

IRIS Consultant

JOB DESCRIPTION

Job Summary

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!

We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.

As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.

ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS.

As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!

TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link and then reviewing the job posting below.

TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

KNOWLEDGE/SKILLS/ABILITIES

• Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.
• Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars.
• Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans.
• Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS).
• Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
• Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available.
• Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.
• Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget.
• Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest.
• Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
• Responsible to maintain confidentiality and HIPPA compliance.
• Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.
• Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned.

Required Qualifications

#PJHS

#HTF

Pay Range: $19.84 - $38.69 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

IRIS Consultant

JOB DESCRIPTION

Job Summary

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!

We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.

As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.

ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS.

As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!

TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link and then reviewing the job posting below.

TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

KNOWLEDGE/SKILLS/ABILITIES

• Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.
• Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars.
• Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans.
• Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS).
• Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
• Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available.
• Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.
• Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget.
• Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest.
• Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
• Responsible to maintain confidentiality and HIPPA compliance.
• Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.
• Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned.

Required Qualifications

#PJHS

#HTF

Pay Range: $19.84 - $38.69 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.