Information Technology Jobs in Fullerton

Position Summary

The Vice President of Operations is responsible for leading and optimizing all manufacturing and operational functions in a highly regulated aerospace and defense environment. This role ensures operational excellence, on-time delivery, cost efficiency, quality compliance, and scalability while meeting stringent customer, regulatory, and security requirements. The VP Operations partners closely with executive leadership to translate strategic objectives into disciplined operational execution.

Key Responsibilities

• Lead manufacturing, supply chain, quality, and facilities.
• Establishes and communicates the strategic direction for the operations division.
• Implements and champions lean manufacturing and continuous improvement methodologies to eliminate waste and optimize production lines.
• Oversee end-to-end supply chain management, including vendor relationships, inventory forecasting, and logistics to ensure cost-effective material flow.
• Manages operational budgets, monitors P&L statements and drives cost-reduction initiatives while ensuring revenue growth targets are met.
• Partners with engineering, R&D, and sales to ensure new product introductions (NPI) are manufacturable and scalable.
• Ensure compliance with AS9100, ISO 9001, and other applicable regulatory and customer requirements.

Qualifications & Experience

• Bachelor’s degree in engineering (Mechanical, Industrial or Manufacturing).
• 15+ years in manufacturing/ engineering, with 5+ years in senior leadership.
• Proficiency in ERP systems and data analytics tools.
• Experience in aerospace, defense or industrial manufacturing.
• Strong understanding of supply chain management, quality systems, and regulated environments.
• Proven success scaling operations while improving cost, quality, and delivery.
• Solid engineering aptitude with the ability to engage technical teams.

Important information: To be immediately considered, please send an updated version of your resume to

Title: IT Project Manager

Pay Rate: $70 per hour

Location: Brea, CA, 92821

Duration: Until 02/2027

Type – W2 contract (No C2C)

The PM will lead dynamic project assignments from initial assessment through to completion, by leveraging and coordinating the expertise of diverse disciplines. Craft comprehensive project plans, schedules, and budgets; engage in negotiations with functional managers to secure the right resources and build a team dedicated to achieving project success. Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met. Collaborate with business stakeholders to clarify requirements, ensuring alignment and understanding as needed.

Monitor and track project progress, providing key stakeholders with regular updates to the team to keep them informed of milestones and achievements.

Innovatively address and remove obstacles to enhance team productivity and ensure smooth project execution. Additionally, the IT Project Manager will collaborate within the PMO to support process improvements, foster collaboration, and report on portfolio and organizational metrics for IT.

EDUCATION AND EXPERIENCE REQUIREMENTS: -

• Bachelor’s degree in computer science or related field or equivalent experience
• Proven track record of managing complex projects, typically with 10 years of IT project management experience in relevant industries.
• Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, PPM Pro).
• At Least 10+ years of experience in a Project Management role with global technology projects, must have had hands-on experience Technical IT project management (E.g. Application. Infrastructure), Must have a technical background and the able to interface with business and vendors, PMI Project Management Professional (PMP) certification highly preferred, for global coverage, this candidate would need to be flexible to regularly attend meetings to accommodate Asia, US East Coast and European time zones.

ADDITIONAL REQUIREMENTS (SOFT SKILLS):

• Must be able to lead technical projects with limited direction
• Can conform to shifting priorities, demands, and timelines through strong analytical and problem‑solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Proven ability to bring projects to successful completion through organizational dynamics
• Strong written and oral communication skills
• Strong interpersonal and operational skill sets
• Must be able to learn, understand, and apply new technologies
• Strong customer service skills and focus
• Tenacious, driven, energetic, and demonstrates a high degree of professional integrity
• Strong track record of delivering projects on time, on budget, and within specification
• Ability to organize, delegate, and leverage resources to accomplish objectives
• Ability to manage relationships with internal team members, outside contractors, customer stakeholders, and end users

THE ESSENTIAL JOB DUTIES:

Ability to identify, assess, and mitigate project risks, with a proactive approach to problem-solving and conflict resolution.

Strong leadership & stakeholder management skills with the ability to assemble, manage, and motivate diverse project teams to accomplish project objectives.

Identify project stakeholders, project requirements, and overall timelines, Manage and coordinate with project team to define scope, schedule, budget and risks, Document the communication plan, change management plan and escalation plan, Define team member roles and responsibilities, monitor team performance and ensure project resources receive the training required to perform their duties, Review and manage all changes requests according to the defined change management processes, Lead project meetings, status calls, coordinate project activities and manage stakeholder expectations, Provide regular project status updates including project progress toward achieving the objectives defined in the business case, Ensure the project management software tools are being updated in a timely manner, Provide sign-off for phase and project completion; document project outcome and lessons learned, Direct the activities of multiple global resources dependent upon on the scope of the project.

Shift: (Night) Sun-Thurs - 8pm-4am

Pay Rate: $28/hr- $35/hr (depending on experience)

Qualifications:

• Field Service, Desktop Support, or Device Integration Specialist background
• OS troubleshooting experience (Windows/ Mac)
• Networking knowledge (rack/stack, cabling, network closet setup, etc.)
• Good communication skills, both verbal and written
• Comfortable working in a hospital Emergency Room, Operating Room, etc.

Plusses/ Nice to have

Experience working in a healthcare environment

• Basic understanding of EHR/EMR systems (i.e. Epic, Cerner, Meditech, Allscripts, etc)
• End User support experience (Preferably healthcare providers)

Essential Job Functions:

Provides application support for assigned departments and work groups. Supports the hardware and software environments across all platforms, including but not limited to, application support, hardware support and troubleshooting, and network support and troubleshooting. Works closely with the Applications team assigned to these areas to coordinate and collaborate with various stakeholders, system users, HAIS, and/or vendors to investigate problems and to devise solutions.

Example Tickets:

• Broken LCD screen in a patient’s room in the ER.
• Windows not launching correctly on a device in the Operating Room.
• Epic/ Cerner EHR not running or opening properly, etc.
• (Tier 1-2)

Job Title: Operations Manager - Process Automation

Reports to: VP, Operational Excellence

Location: Irvine, CA

About Our Organization

RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.

Job Summary

We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.

The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.

Duties and Responsibilities

• Define KPIs and build dashboards to measure performance and support proactive decision-making.

• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.

• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.

• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.

• Implement processes and systems to reduce chaos and pull operations towards KPIs.

• Be a thought partner to our operations, product, and engineering leaders.

Qualifications

Education/Experience

• Bachelor’s degree, ideally in a quantitative field like engineering, science, or mathematics.

• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.

• Experience operating, building, or otherwise getting your hands dirty to solve the problem.

Skills

• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.

• Thorough and detail oriented.

• Action-oriented and not afraid of solving a problem you’ve never seen before. A self-starter and go-getter.

• Comfortable building models in Excel or writing scripts in Python. Bonus points if you’ve built solutions with GenAI tools.

• Excellent communication skills and an ability to tailor your message to the audience.

• Collaborative and teammate-lifting mindset.

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

GIS Route Analyst

Position Summary

The GIS Route Analyst reports to the Logistics Manager and is responsible for designing, optimizing, and implementing routes across Athens Services' municipal service areas in the greater Los Angeles region. Using GIS platforms and route optimization software, this role transforms spatial and operational data into efficient route plans that reduce costs, improve service quality, and support contract compliance across multiple lines of business. The GIS Route Analyst works from a centralized office location with travel to division sites for field observations, data validation, and coordination with operations teams.

Essential Responsibilities

Route Design & Optimization

• Design, build, and optimize routes across all lines of business — residential collection, commercial front-load, roll-off, back yard service (BYS), and street sweeping — using RouteSmart, Descartes, or comparable route optimization software.
• Develop dynamic daily route plans for on-demand service lines including roll-off container delivery/pickup and bin/cart equipment replacement operations.
• Plan and optimize multi-vehicle coordinated routing for operations that require sequenced vehicle timing, including scout operations (staging equipment ahead of main collection vehicles) and Back Yard Service (BYS) operations (coordinating smaller service trucks with centralized mother truck staging locations to minimize downtime across the fleet).
• Perform spatial analysis including geocoding, network analysis, buffer analysis, and service area mapping to support route planning decisions.
• Create and maintain accurate digital route maps, service day assignments, route sequence plans, and disposal trip routing.
• Analyze route performance data (stops, lifts, tons, miles, disposal trips, shift times) to identify optimization opportunities including load consolidation and service day rebalancing.
• Implement route changes into the system of record (Soft-Pak) and driver-facing tablets (MobilePak), ensuring data accuracy and operational readiness.
• Support new contract implementations, service area expansions, barrel conversion deployments (e.g., 2-stream to 3-stream, SB 1383 compliance), and service day changes requiring municipal coordination and approval.

Data Analysis & Reporting

• Collect, interpret, and analyze logistics data including route efficiency metrics, asset utilization, and service performance indicators.
• Develop and maintain GIS databases, shapefiles, and geospatial datasets to support routing and operational analysis.
• Prepare reports and visual presentations on route performance, recommending process improvements to leadership and operations teams.
• Establish and monitor key performance indicators (KPIs) to measure routing accuracy and operational efficiency.

Cross-Functional Collaboration

• Partner with division operations teams to coordinate route implementations, communicate changes to drivers, and resolve service issues.
• Work with billing and revenue teams to ensure route data accuracy supports proper customer billing and account reconciliation.
• Coordinate with IT and software vendors on system integrations, data feeds, and technology enhancements.
• Track and manage project assignments, milestones, and deliverables using project management platforms ( or similar) to maintain visibility and accountability across concurrent initiatives.
• Conduct field observations at division sites to validate route designs, assess real-world conditions, and gather driver feedback.

Required Qualifications

• Experience: 2–5 years of experience in GIS analysis, route optimization, logistics planning, or a related analytical role.
• Education: Bachelor's degree in GIS, Geography, Urban Planning, Logistics, Supply Chain Management, or a related field.
• GIS Proficiency: Hands-on experience with ArcGIS, QGIS, or comparable GIS platforms including spatial analysis, geocoding, and map production.
• Route Optimization Software: Experience with route planning tools such as RouteSmart, Descartes, Roadnet, or similar platforms.
• Data Analysis: Strong proficiency in Excel for data analysis; experience with Tableau, Power BI, or similar visualization tools preferred.
• Communication: Ability to communicate technical findings and route recommendations to non-technical stakeholders including operations managers and drivers.
• Driver's License: Valid Class C Driver's License with acceptable driving record.

Preferred Qualifications

• Experience in waste management, solid waste collection, or environmental services industry.
• Familiarity with waste management ERP systems (Soft-Pak or similar).
• Experience with GPS/telematics platforms (Samsara, Verizon Connect, or similar) for building route baselines, monitoring post-optimization route adherence, and analyzing driver behavior patterns.
• Familiarity with on-vehicle camera systems (Samsara, 3rd Eye, Waste Vision, or similar) for reviewing stop-level service footage, verifying pickup locations, and conducting time studies on equipment service times.
• Knowledge of municipal contract requirements, service area management, and regulatory compliance (e.g., SB 1383).
• Experience with parcel-level data audits and account reconciliation to ensure routing accuracy and billing alignment.
• Database querying experience (SQL) for extracting and analyzing operational data.
• GISP certification or equivalent professional GIS credential.

Physical and Environmental Demands

• Frequent sitting and use of computer-based tools and GIS software for extended periods.
• Occasional standing, walking, and travel to division site locations for field observations and meetings.
• Occasional exposure to environmental factors such as noise, dust, or outdoor weather conditions during site visits.
• Capability to perform the physical requirements of the role with or without reasonable accommodations.

Benefits

• Comprehensive benefit package: Medical, Dental, Vision
• 401K with Profit Sharing and Company Match
• Employee Assistance Program
• Life Insurance
• Paid Vacation and Sick Time
• Recognition Programs
• Professional Development and Learning Opportunities

Job Description:

As an Enterprise Account Manager, you will be responsible for driving sales and revenue growth by acquiring and managing DSO client accounts ranging in size from 10 to 50 locations. You will play a pivotal role in building and maintaining relationships with clients, understanding their needs, and ensuring the successful delivery of products or services.

Responsibilities:

• Lead cultivation and management – Coordinate strategies with the Marketing department to create lead generation techniques and follow up processes to maximize conversion rates. Organization and proper data entry into CRM is required.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Continually improves and adjusts sales presentation pitch and material in cooperation with the Marketing department to ensure consistent and up-to-date information on products and offerings.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Sales funnel (pipeline) management
• Sales forecasting
• Strictly follow guidelines for sales channel
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Bachelor's degree in business, Sales, Marketing, or a related field (or equivalent work experience).
• Minimum of 3 years in DSO Mid-Market Sales or a related role.
• Dental Industry experience is a plus.
• Strong negotiation and closing skills.
• Excellent communication and presentation abilities.
• Ability to understand and articulate complex solutions.
• Results-driven, with a focus on achieving and exceeding sales targets.
• Familiarity with CRM software and other sales tools.

Logistic Operations Staff

Duration: 1 yr, Contract, W2

Pay: $25 - $32+ an hour

Location: Onsite in Cerritos, CA

Responsibilities:

• Strong customer orientation and strong negotiating skills
• Background in import logistics, global import operations, and Customs Compliance
• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing SOP to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Requirements/Qualifications:

• High School Diploma required, Bachelor's degree preferred & 3+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

*** YOU MUST LIVE IN THE OC, CA MARKET TO BE CONSIDERED ***

Software Account Executive

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Premiere focus is customer acquisition
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• The role centers on developing and executing strategies that accelerate customer acquisition.
• Sell digital advertising solutions with a working knowledge of SEO, SEM, and related ad products, effectively educating clients on benefits, aligning offerings to their marketing goals, and driving new business growth through consultative sales.
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $152,000 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

About Auris

Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.

Job Summary

Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Client Advisor you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Heartland products and services, and maintaining regular communication with the Payroll Territory (PTM) and/or Payroll Division Manager (PDM).

Your role as a Payroll Client Advisor is to close sales of our business solutions with merchants throughout the area. You will work closely with your local PDM or PTM to set appointments with business owners in person or face to face via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Auris solutions to close sales in small to mid-sized businesses.

During the training period, your PDM or PTM will accompany you on your initial appointments to train you on our short-cycle sales process using our tablet based CRM platform, Atlas, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. After training you will have the opportunity to set your own work schedule to maximize the upside of 100% commission and the residuals on the business you bring in.

Responsibilities

• Responsible for prospecting new clients
• Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
• Responsible for achieving minimum production requirements, including setting first time appointments, to secure a WIN
• Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
• Attend weekly team meeting and weekly one-on-one with leader
• Additional responsibilities may be assigned as needed

Minimum Qualifications

• 18 years of age or older
• Valid Driver’s License and valid automobile insurance
• Successful completion of pre-employment background check
• Must live in area relative to job posting location
• At least two years of relevant experience
• Excellent prospecting, communication, presentation, and networking skills
• Works well independently and as part of a team
• Incentive-driven sales “hunter”
• Professional demeanor and impeccable integrity
• High sense of urgency and innate sales talent
• Enjoys cold-calling and speaking with people face to face
• Accountable for measurable, high-quality, timely results
• Ability to be in the field, a minimum of 50% of the time

Preferred Qualifications

• High school diploma/GED
• Prior experience in a B2B Sales role
• Prior experience with a CRM tool, such as Salesforce or Hubspot

Competencies

• Awareness
• Driven
• Resilient
• Respectful
• Committedness

Compensation (pay transparency) and Benefits

• It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy.
• We're not messing around with compensation. A first-year professional may expect an average of $120,000 - $170,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity.
• We know you're thinking about the future, so we've got a 401(k) and matching program to help you save up for your retirement.

***State Specific***

Nevada and Colorado