Information Technology Jobs in Franklin Lakes, NJ

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Why This Role Matters

Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.

As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.

Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.

You won’t just be answering questions — you’ll be helping families protect their future.

Position Overview

We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.

This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.

Estate planning experience is a plus but not required.

This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.

Key Responsibilities

• Respond to customer inquiries via phone, email, screensharing and live chat

• Assist users in navigating the client platform and completing estate planning documents

• Help explain estate planning concepts in a clear, non-legalistic way

• Support customers with document-related questions and platform guidance

• Assist with account issues such as login problems, document downloads, and payments

• Escalate complex legal or technical questions to the appropriate internal team

• Document customer interactions in our CRM system

• Help improve FAQs, knowledge base articles, and customer resources

• Provide feedback to product and operations teams based on customer interactions

Qualifications

Preferred but not required:

• Paralegal certification or paralegal experience

• Legal assistant or law firm experience

• Background in legal studies or pre-law programs

• Experience in estate planning, trusts, or probate law

• Customer support experience, especially in legal, fintech, or SaaS environments

Strong candidates will have:

• Excellent communication and interpersonal skills

• Strong attention to detail

• Ability to explain complex topics in simple language

• Strong problem-solving ability

• Organizational and multitasking skills

• Interest in estate planning, legal services, or legal technology

• A positive attitude and willingness to learn

Who Thrives at client

The people who succeed in this role tend to be:

• Naturally curious and eager to learn

• Comfortable taking initiative and solving problems independently

• Strong communicators who enjoy helping people

• Interested in growing with a company and taking on more responsibility over time

• Excited about working in a fast-growing legal technology startup

If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.

Career Growth Opportunity

This position offers significant growth potential as client expands.

Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:

• Customer Support Team Lead

• Customer Experience Manager

• Legal Operations Manager

• Product Support Specialist

We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The Project Manager will be responsible for the leadership of complex cross-functional projects related to the development and/or sustainment of electro-mechanical medical device systems and/or single use catheters. Project assignment is at the discretion of the supervisor and is based on business requirements. Also responsible for all phases of the project, from Concept Development to Product Launch. Develop and drive project timelines, assemble required project teams, track schedule and deliverables, and maintain effective communication throughout the project.

Job Responsibilities and Essential Duties

• 
  
• Lead cross-functional project teams in support of Class I - III medical devices.
  
• Monitor and maintain awareness of new and current product regulations and standards.
  
• Develop and release all project-related deliverables, including project plan, schedule and budget.
  
• Manage a project within standardized methods and project models such as Waterfall or Agile
  
• Lead and support execution of technical and/or cross-functional project work
  
• Ensure the timely release of critical deliverables within the project.
  
• Ensure all aspects of the project are in compliance to internal procedures.
  
• Develop and present periodic status reports.
  
• Effective communication with project stakeholders, local management, and global management
  
• Demonstrate leadership when facing uncertainty.
  

• 
  
• Understanding of group dynamics to influence team members and lead the project.
  
• Instill confidence through leadership and actions.
  
• Identify, support, and promote new concepts and initiatives related to Project Management within the organization.
  

Minimum Requirements

• 
  
• BS in Engineering discipline (e.g., Systems, Biomedical, Electrical or Software Engineering) or equivalent experience
  
• Minimum of 3+ years in project lead role or project management role
  
• Preferred - experience in medical device or other regulated industry.
  
• Domestic and/or international travel up to 20%
  

Required Knowledge, Skills and Abilities

• 
  
• Experience with Microsoft Project, JIRA, Antura or other project management software
  
• Experience in leading tasks/projects through a structured, phase-gate process
  
• Lead and manage technical meetings with cross-functional members.
  
• Excellent interpersonal, verbal, and written communication skills
  
• Strong technical writing skills; must be well organized, detail oriented.
  
• Task oriented and driven to complete assignments on schedule.
  
• Must have the ability to effectively interface with both technical and non-technical personnel.
  
• Medical Device experience including thorough understanding of Medical Device Quality Management Systems (ISO 13485, 21 CFR 820, ISO 14971)
  
• Working knowledge of FDA and International Standards requirements as related to capital equipment and disposables.
  

Salary range: $120k - $140k

#LI-LG1

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The Senior Product Manager, Cardiac Assist (SPM-CA) reports to the Global Group Marketing Manager and plays a pivotal role in driving financial success of the assigned segments and regions. This position is directly accountable for developing and executing marketing strategies and business plans that deliver sales and profit objectives for the Cardiac Assist portfolio. The SPM-CA actively leads cross-functional initiatives to maximize cross-selling, generate new business opportunities, and ensure achievement of annual order intake, net sales, and gross profit targets. By collaborating closely with cross-functional business partners and executive leadership, this role ensures commercial strategies are developed and executed effectively and all sales and service functions are fully aligned to meet and exceed the Company's financial goals.

Job Responsibilities and Essential Duties

• 
  
• Responsible for the segment strategy.
  
• Responsible for the commercialization of new and existing products within their respective portfolio as well as any third party products related to the specific product line.
  
• In close cooperation with commercialization activities, enable sales and align local marketing strategies with global commercial operations and business area defined strategy.
  
• Monitor competitors and market activities and prepare adequate analysis and reports and prepare the market view.
  
• Monitor, analyze and evaluate market trends and competitor's activities to identify market opportunities in cooperation with the related product line referents.
  
• Adjust the marketing strategy and plans to meet changing market and competitive conditions.
  
• Enable, support and maximize sales functions to grow market share in selecting potential customers of the assigned business and respective product area, which includes supporting the Inside Sales Team.
  
• Support sales functions through customer visits - including product and business presentations to current and target customers.
  
• Collaborate with commercialization function to share voice of customer (VOC) feedback and report/inform market requirements, important trends and competitive information.
  
• Support sales and distributors at customer meetings, exhibitions, seminars, and conferences. Including: product support, trials, demonstrations, and presentations.
  
• Per assigned product category and region, analyze sales volumes to identify initiatives to enhance sales capacity and sales effectiveness via sales tools, improved training content, as well as specific initiatives such as promotional campaigns, Group Purchasing Organization (GPO) group buys/promotions, and special payment incentive for fast sales (SPIFFS) programs.
  
• Sales and operating forecast for assigned segment, product line and region.
  
• Develop, manage and update market plans and market status for each assigned segment, product category and region.
  
• Assist in relevant initiatives to deploy specific marketing and training activities.
  
• Coordinate projects with after sales and be responsible for the project brief handover from the markets.
  
• Develop, manage and create market plans for each assigned strategic partnerships
  
• Support Corporate Accounts and Sales on the assigned product line strategy for GPO/IDN and Strategic Accounts. Define RFP segment strategy, attending business reviews
  
• Map and network with experts within the industry, GPO/IDN Advisory boards
  
• Mentoring and guiding lesser tenured Product Managers
  

Minimum Requirements

• 
  
• Bachelor Degree in Business or relevant field, or an equivalent combination of education and work experience.
  
• A minimum of 12 years' experience in the medical device industry, which includes marketing management in the assigned product line.
  
• Solid background and experience in the relevant business in the US market.
  

Required Knowledge, Skills and Abilities

• 
  
• Developed ability to present and sell products and services in the business to business area.
  
• Exceptional verbal and written skills - Communicate technical information/details to end customers/sales companies in a straightforward and understandable way.
  
• Must be able to communicate benefits of Getinge capacity being a total solution provider (for instance: products and services benefits to end customers.)
  
• Experience in product management in medical device capital equipment and service products.
  
• Strong business acumen - Implement and follow through on sales and marketing strategies in the selected product category and regions.
  
• Ability to influence, and communicate to and with people at all levels in an organization.
  
• Proven organizational skills and result oriented.
  
• Proficient with Microsoft Office applications; familiarity with information technology concepts, integrated business systems and Windows operating system.
  

This is a job that can be worked remotely

Estimated travel up to 30%

Pay Rate: $175,000 - $195,000 + bonus targeted at 25% (depending on overall company performance)

#LI-BS1

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.

Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas. Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.

Sr. Sales Executive Role: Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!

What You’ll Do: As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.

Responsibilities:

• Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
• Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Strategically grow a customer base through prospecting and cold calling.
• Technical aptitude (MS Office, internet applications, ).
• Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.

Qualifications:

• 4-year college degree or equivalent experience.
• Experience in outside sales in a professional B2B environment.
• Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
• Previous sales experience in online/advertising environment a plus.
• Working knowledge of sales process, methods and techniques.
• Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
• Proven organization skills, effective time management skills and ability to work independently.
• Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.

What’s in it for You?

At FindLaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
• Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
• Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
• Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
• Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
• Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
• Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
• Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
• Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

Why Us?

At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

Job Description Summary

The Supply Chain Senior Manager, will lead the Sterile planning group to ensure production schedules align with business requirements. This role will challenge demand plans, run scenario analyses, and manage a team of planners to optimize supply from both internal and external manufacturing partners. Acting as the key business partner for supply with the commercial organization, this position requires strong cross-functional collaboration to deliver service, cost, and inventory objectives.

The Supply Chain Senior Manager, will lead the Sterile planning group to ensure production schedules align with business requirements. This role will challenge demand plans, run scenario analyses, and manage a team of planners to optimize supply from both internal and external manufacturing partners. Acting as the key business partner for supply with the commercial organization, this position requires strong cross-functional collaboration to deliver service, cost, and inventory objectives.

Responsibilities:

S&OP

• Participates in S&OP as the key process to align supply and demand while aligning key business functions on supply plans and clearly communicating risks and opportunities.
• Leads monthly supply operations master production plan review meetings; presents Sales vs Forecast, detail Firm Fence production/supply progress at CMOs, and recommends new POs and presents forecast of production outside Firm Fence, and “what if” scenarios.
• Develops and presents business cases for approval to S&OP

Production Planning, Production Procurement

• Utilizes SAP S4 Hana to run MRP to understand manufacturing and purchase requirements.
• Makes necessary adjustments to meet the consensus demand forecast/commercial requirements and inventory targets for all CMO managed SKUs.
• Presents the monthly master production plan for review and approval through the S&OP process and submits to Internal sites and CMOs for execution.
• Ensures all S4 master data related to production planning is accurate.

Inventory Management & Reconciliation

• Ensures robust inventory management process is in place for third party held inventory.
• Supports team to execute the monthly inventory reconciliation process, investigating any discrepancies, approving changes and making adjustment in SAP, and ensuring compliance to SOX regulations and internal auditing standards.

Artworks and Labelling

• Supports the artwork and labeling process to ensure compliance and cost minimization.

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration or Supply Chain Management.
• Minimum of 8 years’ relevant pharmaceutical industry experience in supply chain and manufacturing.
• Demonstrated experience in production planning, operations management, purchasing, logistics, imports/exports, quality assurance, and information technology.

Knowledge

• Broad knowledge of finance, marketing and distribution.
• Comprehensive knowledge of supply chain processes and systems for sourcing drug products and active pharmaceutical ingredient; considered a subject matter expert in Planning, Procurement, Logistics.
• Well-developed interpersonal and communication skills with the ability to work effectively in matrix organizations.
• Supply planning for new product launches and technology transfers.
• Demonstrated success in leading site S&OP teams.
• Extensive user knowledge of ERP systems, i.e. SAP and analysis tools such as BI and Tableau

Skills & Abilities

• Demonstrated analytical and problem resolution skills for supply chain issues.
• Ability to independently evaluate, assess and initiate action; recognition of positive and negative impacts of actions, decisions, other market forces on business and people.
• Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships
• Strong supervisory and leadership skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem solving skills
• Proficient with Microsoft Office Suite

Physical Requirements

• Some travel is required.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

The expected base pay range for this position is $140,000 - $170,000. Please note that base pay offered may vary depending on factors including job-related knowledge, skills, and experience.

This position is eligible for a bonus in accordance with the terms of the applicable program. Bonuses are awarded at the Company’s discretion.

We are looking for a skilled Technical Project Manager to lead product development initiatives from initial concept through launch. This role serves as the central connector between engineering, design, and business teams—ensuring clarity, alignment, and smooth execution throughout the full development cycle.

Responsibilities

• Define what the product must deliver and ensure requirements are clearly communicated across technical and non-technical teams.
• Guide projects from early concept through final launch, ensuring products meet quality, performance, and timing expectations.
• Translate complex technical challenges into clear direction for cross-functional partners while supporting select hands-on technical activities when needed.
• Develop and maintain detailed project schedules, ensuring milestones stay on track with internal goals and retailer timelines.
• Facilitate strong communication and alignment across global teams, providing ongoing visibility into project status, risks, and decision points.
• Prepare and deliver project updates to senior stakeholders, including recommendations, trade-offs, and key risks.
• Collaborate with engineering and project teams to ensure solutions meet both technical feasibility and business needs.
• Work in a fast-paced environment that values flexibility, problem-solving, and cross-functional collaboration.

Qualifications

• 3+ years of experience in project management or engineering, ideally within consumer products, plastics, or hardware development.
• Proven success managing full product lifecycles—from concept through production and launch.
• Strong technical foundation with an understanding of engineering principles, manufacturing processes, and product constraints.
• Ability to clearly communicate complex technical information to diverse stakeholders.
• Proficiency in Microsoft Office; familiarity with CAD tools such as SolidWorks or CREO is a plus.
• Experience presenting to senior leadership; exposure to executive-level communication is beneficial.
• A proactive, hands-on approach with the ability to adapt quickly and work collaboratively across teams.

Salary Range (commensurate with experience)

$130,000 - $135,000 USD

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

We are seeking an experienced Data Engineer to design, develop, and maintain scalable data solutions that support business analytics and operational reporting. The ideal candidate will have strong expertise in SQL, data modeling, and cloud-based data platforms, with the ability to build efficient data pipelines and optimize database performance.

*The schedule is 4 days in the office in Montvale, NJ and 1 day remote.

Required Qualifications:

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

Technical Skills

• Advanced SQL expertise with 5+ years of experience, including window functions, common table expressions (CTEs), and query optimization.
• Strong knowledge of relational database management systems (RDBMS) and data modeling principles.
• Experience working with cloud-based data platforms, particularly Azure Data Services and modern data warehouse technologies.
• Proficiency in Python for scripting, automation, and data manipulation.
• Experience developing and maintaining ETL processes using tools such as SSIS or Azure Data Factory.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent communication skills with the ability to collaborate across technical and non-technical teams.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience working with NoSQL databases such as Cosmos DB or MongoDB.
• Familiarity with big data frameworks including Apache Spark or Kafka.
• Relevant certifications such as Microsoft Certified: Azure Data Engineer Associate or Google Professional Data Engineer.

Tools & Technologies

• SQL development environments such as DBeaver and SSMS
• Cloud management consoles
• Git for version control
• Jira for project and workflow management
• SSIS and related ETL technologies

Industry

• Leasing

Description: Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed.

With a culture rooted in connection and collaboration, our employees are team members.

Here, competitive benefits are just the beginning.

It’s also about how we support one another and how we show up for our community.

Together, we keep getting better
- advancing our mission to transform healthcare and serve as a leader of positive change.

As a member of the Jersey Shore University Medical Center team, you will be part of one of the premier hospitals in New Jersey.

This teaching hospital is the only Level II Trauma and Level II Pediatric Trauma Center in Monmouth and Ocean counties.

The medical center’s programs and services have received national recognition, including designation as high-performing in cardiac, stroke, surgical and oncology services.

Jersey Shore is also recognized as the first hospital in New Jersey to have implanted the Micra Transcatheter Pacing System – the world’s smallest pacemaker, and is one of the elite facilities in the region to perform robotic-assisted minimally invasive Coronary Artery Bypass Graft Surgery and Transcarotid Arterial Revascularization.

Our team members in the OR are part of a collaborative and energetic team, working with surgeons who are on the forefront of their specialties.

Some highlights include: Performing LVAD procedures as part of the Advanced Heart Failure program Attracting international patients for procedures performed through the Center for Treatment of Paralysis and Reconstructive Nerve Surgery to treat paralysis and nerve damage Performing advanced oncology procedures, such as hepatobiliary cancer surgery Nearing completion of a new state-of-the-art hybrid suite for cardiac and neurosurgery, which features a custom designed Biplane digital imaging system that integrates intravascular ultrasound, dynamic CT imaging, angiography and other imaging technologies.

We invite you to listen to a message from our CNO who shares what it's like to be part of Team HMH at Jersey Shore University Medical Center: Responsibilties: A day in the life of a Registered Nurse at Hackensack Meridian Health includes: Delivery of nursing practices according to the most up-to-date evidence-based research, nursing policies, and standards of care, to provide and ensure safe and excellent delivery of individualized patient care.

Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient’s status, rendered care and treatment plans.

Medication administration utilizing the newest advancements in bar-scanning and documentation technologies designed to ensure the safest delivery of medications to our patients.

Ongoing Point-of-Care electronic documentation of each individual patient’s assessments, plan-of-care, interventions and evaluation of rendered care.

Patient and family centered education aimed at optimizing health, wellness and disease management.

Multi-disciplinary discharging of patients to ensure safe transitioning and continuum of care.

Qualifications: Current and valid New Jersey Nursing license is required BLS/CPR certification by American Heart Association is required within 60 days of hire Minimum 1 year of OR experience required National certification preferred BSN in progress and/or willing to acquire within three (3) years of hire Motivated team member responsible for scrubbing and circulating on variety of surgical cases in busy OR department.

Must be self-starter who works well independently.

Time management and prioritizing skills a must.

Ability to multi task.

The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!