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Expand your healthcare knowledge and experience while maintaining your skills at the bedside. Consider joining our team in a hybrid position in a cross training role which includes both bedside nursing shifts and an opportunity to grow new skills as a virtual nurse. Our Virtual Nursing Command Center is full of advanced technology that gives our patients an extra level of monitoring from admission to discharge. Our virtual nurses are centrally located in the Virtual Command Center at Cox South. They use this technology to support our bedside RNs with tasks to make lighten their workload as well as monitor patient's vital signs, assist with admissions and discharges, and collaborate with our virtual physicians, pharmacists, respiratory therapists, and Early Intervention Team! If you are on the search for a new way to expand your nursing knowledge come and give Virtual Nursing a go!
Additional Information About the Position for Qualified Candidates
•Up to $6,00.00 Sign-On Bonus
Up to 40 hours of front-loaded Paid Time Off
Up to $3,000 Relocation bonus
$1.00 Certification pay
$1.00 BSN pay
Career Ladder Bonus eligible up to $5,000.00
Job SummaryThe Medical-Surgical nurse is responsible for managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Medical-Surgical nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. The hybrid virtual eAcute nurse will work at least one shift per pay period as an eAcute Virtual Med surg nurse and the remainder of shifts as a bedside nurse. The eAcute Virtual Med-Surg nurse is a pivotal member of the healthcare team to assist with managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The virtual nurse will assist with tasks such completing the admission and discharge process, care plan development and maintenance, patient education, medication and discharge teaching, care coordination, mentoring of new nurses, and implementation of evidence-based care. The virtual eAcute nurse assists the primary bedside nurse with nursing tasks not required to be done in person as well as real-time quality and patient safety surveillance. The eAcute Virtual Med-Surg nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Virtual training begins after successful 12-week orientation period as bedside nurse.Education: Required: Graduate of an accredited nursing program or NLN approved program Preferred: Bachelor's Degree in NursingExperience: Required: At least two years' nursing experience Preferred: Preceptor and Charge nurse experienceSkills: Accountable and responsible for own safe clinical practice Basic computer skills and knowledge Excellent customer service skills Thrives in rapidly changing environment Self-motivated Excellent verbal and written communication skills Demonstrate effective leadership abilities Exhibits valuable time management skills Strong critical thinking/problem solving skills. Flexibility and ability to work in a multi-tasking environment.Licensure/Certification/Registration: Required: RN license active in the state of Missouri
Remote working/work at home options are available for this role.
We’re looking for a Senior Financial Accountant who thrives in a fast-moving environment, enjoys solving complex challenges, and wants visibility with senior leadership.
In this role, you'll help strengthen financial operations, support international growth, and ensure the financial integrity of a multi-entity business operating across several global markets.
If you’re energized by growth, ownership, and the chance to help build something exceptional, we’d love to hear from you.
The Role at a Glance Senior Financial Accountant Location: Denver, CO – Remote / Hybrid Salary: $90,000 – $100,000 Plus: Excellent benefits and perks About Actionstep Actionstep is a global leader in cloud-based SaaS software for professional services firms, with a particular focus on Legal Practice Management.
Our platform powers the operations of 30,000+ professionals worldwide, helping law firms run more efficient, profitable, and modern businesses.
We’re experiencing exceptional global growth, expanding rapidly across North America, the UK, Australia, Canada, and New Zealand.
Our team of 240+ talented professionals is united by a mission to build technology that transforms how professional firms operate.
As we continue scaling internationally, building a world-class finance function is critical to supporting the next phase of our growth.
The Finance Team Our Finance team sits at the center of the business — providing the financial insight, discipline, and strategic support that allows the company to grow confidently.
We deliver accurate, timely financial data that empowers leadership to make smart decisions while ensuring strong governance, compliance, and risk management across multiple jurisdictions.
This is a high-impact, collaborative team where finance professionals have the opportunity to influence how a modern SaaS finance function operates at global scale.
The Opportunity As Senior Financial Accountant, you'll play a critical role in maintaining the financial integrity of a rapidly expanding multi-entity organization.
Reporting to senior finance leadership, you'll take ownership of key accounting processes, support the month-end close, ensure balance sheet accuracy, and help strengthen financial reporting and controls.
You’ll collaborate with teams across the business and contribute to building scalable processes that support our continued global expansion.
This role is ideal for a hands-on accountant who enjoys ownership, thrives in dynamic environments, and wants to grow alongside a high-performing SaaS company.
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Hari at (224) 507-1278 Title: Mechanical Drafting Technician II
- Hybrid Location: Concord, NC Duration: 12 Months Base Schedule:Monday
- Friday, 8 AM
- 5 PM OT Required: 45 hours per week target Work Environment: Employment will be through a third party on a contract basis.
Contracts will be 1 year in length and are often extended with satisfactory performance and additional project workload.
Hybrid work schedule available (work from home 3-4 days per week) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Summary: As a member of a global drafting department you will assist in the creation, revision, and storage of electronic drawing files (Autodesk Inventor and AutoCAD) for custom designed process equipment located in numerous worldwide Client Optical Fiber and Cable manufacturing locations.
Primary responsibilities include assisting the area drafting lead with completing all required work to an engineering/development drawing set prior to release into the system (Autodesk Vault).
Typical tasks include creating 3D models and associated drawings or editing existing models/drawings all while ensuring they follow company drafting standards: detail, sheet metal, weldment, and assembly drawings are typical.
No new design activity will be within scope of this position.
Key Responsibilities: Correct redlined models/drawings issued by drafting lead or engineering/development teams Convert legacy hand drawn and AutoCAD drawings into 3D models and associative drawings Create 2D drawings from existing 3D models from other users Collect data from engineering teams and incorporate information into appropriate drawing Collect measurements/information from production floor to incorporate into drawings Required Education: Candidates should possess one of the following, but other technical degrees with demonstrated skills in drafting will be considered: o A.A.S.
Mechanical Engineering Technology degree o A.O.S.
Drafting/CAD degree o Drafting Certificate/Certification Candidates without degrees must demonstrate proficiency in 2D and 3D drafting Required Experience and Skills: Minimum of 2 years professional experience in the mechanical drafting field Working knowledge of ASME/ANSI drafting standards General Windows-based computer skills Proficient in the use of Autodesk Inventor and Autodesk Vault software Able to adapt to company standards and guidelines Strong work ethic Strong attention to detail Interview Process: 1 Phone screen or Teams call 2 In Person Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
AutoCad, Autodesk Inventor, ASME/ANSI, Autodesk Vault
Remote working/work at home options are available for this role.
We have several positions open to fit your needs! This includes full-time, night shift (with opportunities to move to day or mid shift) and a few hybrid schedules for those who like to shake things up from time to time. Many colleagues who support our Emergency Department (ED) in Boise also have the unique opportunity to float to our freestanding Emergency Department in Eagle, Idaho.
Full time positions are eligible for consideration of a sign on bonus and generous relocation assistance! We also offer competitive wages, on-call pay, and shift differentials depending on work schedules.
The Day To DayOur nurses enjoy autonomy in their naturally fast paced roles, and work closely with a collaborative and interactive emergency physician group, as well as trauma, ortho, and neurosurgeons, among other specialties. Teamwork is at the core of how we function. As a nurse in our ED, you will care for emergency patients, as well as run trauma cases that pass through our doors. We offer advanced treatment protocols, and in addition to being a Level II Trauma Center, are designated as a Level I STEMI Center and a Level I Stroke Center.
We Are Looking ForOur ideal candidates will have prior experience working in a fast-paced emergency department. In addition, they will have some experience taking care of critical patients and will be able to utilize critical thinking and assessment skills to prioritize patient needs. They will have a desire to take care of all types of patients and will want to be part of a team.
The LocationsOur Boise Emergency Department has 34 beds to serve patients of all ages. As the most advanced trauma center in the region, we represent a continuum of care that incorporates the rapid, critical care response of Life Flight, the Emergency Department; comprehensive, multi-specialty surgical expertise including neuroscience, trauma, orthopedics, critical care units, rehabilitation, as well as the state-of-the-art diagnostic and treatment technologies. Click here to learn more about the ED.
Our Eagle Emergency Department is a 14 bed free-standing center that serves our patients 24/7, typically offering a much shorter wait time than experienced at larger facilities. Staffed by board-certified emergency doctors and specially trained staff, we provide a highly collaborative environment that continually seeks innovative ideas to better serve our patients.
About Boise:Idaho's capital city (and third largest city in the Pacific Northwest!) is located in the high desert of southwestern Idaho, right on the Boise River. Offering a stellar quality life, Boise also features a vibrant and urban downtown, cultural and culinary experiences, and a wealth of entertainment options. Boasting over 200 days of sunny weather each year, recreational opportunities abound - most notably the 25 mile-long Boise River Greenbelt, which links together a series of beautiful public parks and the Boise Foothills, which offers an interconnected network of roads and trails through the hills.
Consistently high ranking on various top ten lists relating to safety, affordability and work-life balance, it's easy to see why Boise is the place to be.
Our Requirements- A current Idaho RN license is required.
- Multistate licenses must establish residency with the Idaho Board of Nursing within 60 days from hire.
- All colleagues must provide licensure or proof of application in process for an Oregon RN license within 90 days of the hire date.
- Other certifications may be required as identified in the SAHS Certification Crosswalk.
- At hire, Basic Life Support certification from the American Heart Association or American Red Cross is required. (ACLS and/or PALS may be accepted in lieu of BLS)
- Prefer one or more years of RN experience in an emergency setting
- BLS/HCP certification from either AHA, ARC or the Military Training Network is required at hire in all units, unless currently certified in ACLS and/or PALS as defined in the SAHS Certification Crosswalk.
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
TIME Lead Platform Engineer with Python Programming & AWS Cloud - HYBRID ONSITE
Location Flexibility: This role is based 4 days per week in either Boston MA or Needham MA, with occasional travel between offices as needed.
Candidates requiring visa sponsorship are welcome to apply!
FROM THE HIRING MANAGER - for our Platform Engineering team what we’re looking for are people who have experience building technology to be used by other development teams (not business users).
THE POSITION We are currently seeking qualified candidates for a Lead Software Engineer position for our Platform Engineering team which is responsible for designing and building tools and workflows for our internal software engineering teams. These systems will allow them to build and deploy applications effortlessly, allowing them to focus on building business functionality for their users. Your work will directly support enterprise-wide initiatives, helping teams across the organization streamline operations, improve reliability, and accelerate delivery. This role is ideal for someone who enjoys solving complex technical problems and collaborating with other engineers to create highimpact internal platforms. The ideal candidate should have experience enabling IT organizations to work more efficiently, standardize best practices, and reduce friction across the development lifecycle. This includes creating reusable components, automation frameworks, and platform capabilities that empower our engineering teams.
KEYS TO THE POSITION
- 10+ years of experience in software engineering
- Proficient in Python with experience building tools using widely adopted libraries such as Pandas, NumPy, Requests, BeautifulSoup, FastAPI, and SQLAlchemy
- Skilled in packaging, testing, and deploying Python applications using tools like pytest, setuptools, and Docker
- Hands-on experience designing, deploying, and managing cloud-native applications using AWS services (e.g., EC2, Lambda, S3, RDS, CloudFormation), with a strong grasp of scalable and secure architecture principles.
- Experience designing and operating DevOps platforms including CI/CD pipelines, infrastructure as code (e.g., Terraform, Jenkins), and container orchestration using ECS or EKS - Experience designing and operating monitoring, logging, and performance optimization tools (e.g., OpenSearch, Open Telemetry, CloudWatch, X-Ray)
- Excellent written and verbal communication
- Attention to detail, self-discipline, and passion to drive and innovate
- Must be comfortable with test-driven development, continuous integration, and agile development methodologies using tools like GIT, Artifactory, and Jenkins
- Experience working with offshore development teams is a plus
- Bachelor’s degree in computer science, engineering, math, or related field, or equivalent experience is preferred
Estimated Min Rate: $140,000.00
Estimated Max Rate: $165,000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.
Responsibilities:
- Complete portfolio process (RPA) prior to renewal date
- Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
- Coordinate the pre-underwriting process which includes, but is not limited to:
- Review of application
- Request for add'l info from agent or PMA staff
- Classification of exposures
- Ordering RMA, D&B, MVR's and synopsis
- Completion of loss trend and development
- Analysis of large claims and loss trends
- Review of prior audits
- Complete new business, renewal and financial notification forms.
- Attend and fully participate in all Team and Underwriting Meetings
- Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
- Process work in a timely and accurate manner
- Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
- Issue WC and Auto state filings as required.
- Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
- Maintain Corporate Underwriting Image Standards.
- Contact producers and insureds to obtain information and expedite service.
- Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
- May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
#LI-Hybrid
Requirements:- High School diploma or equivalent.
- 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
- Experience working with internal/external clients
- Ability to maintain professional, proficient working relationships
- Strong team skills.
#LI-Hybrid
Remote working/work at home options are available for this role.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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